Clinical Technology Specialist
Technical support representative job in Denver, CO
ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTecâ€TMs commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. We provide our employees with a generous benefits package including: 7 Company Paid Holidays, PLUS 1 Floating HolidayGenerous Paid Time Off (PTO) Health and Wellness Rewards Program 401(k) plan with generous company match; Annual Profit-Sharing opportunity Employee Referral BonusesYears of Service Milestone AwardsMedical, dental, vision, disability, and life insurance plan options Free Teladoc Health AccountSupplemental Critical Illness InsuranceSupplemental Accidental Injury InsuranceCompany Paid Uniforms for Field Team Members Join our company â€" you CAN make a difference.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Are you looking for an exciting position in the medical field to begin your career? Are you in the medical field and seeking to learn and contribute your skills in a different role? Would you like to interact with top physicians and hospital staffs, while having the ability to use innovative medical technologies? We are looking for highly motivated individuals to join our operations team. Our extensive training program allows our clinical technology specialists to provide support to surgeons in the operating room in order to deliver the best outcome for patients. Join our company - you CAN make a difference. Primary Responsibilities Operate surgical laser and other medical devices, and provide technical laser guidance to surgeons and staff prior to and during surgery.Perform pre-operative checklists, sterilization, laser calibrations and completes required paperwork.Review patient procedure requirements with surgeons and staff before the case.Conduct medical equipment inventories.Practice safe vehicle operations, safe workplace practices and laser safety techniques.Create a team oriented working relationship with both ForTec employees and client employees.
Skills Required Ability to work independently.Strong problem solving skills.Outstanding communication and customer service skills.Strong organizational skills with a high attention to detail.Basic computer skills. Key Requirements High School diploma or equivalent Prior medical, EMT, Surgical Technologist, or military experience is a plus, but not required. If you are eager to learn, we will train you.Ability to work a flexible schedule with some early mornings or occasional evening cases; occasional overnight travel may be required.Ability to push, pull or manipulate over 50 pounds of medical equipment.Valid driverâ€TMs license and good driving record.Professional demeanor. Salary $45,000 - $50,000 depending on experience; PLUS time and a half paid for hours worked over 40 per week Deadline: There is no deadline because applications are accepted on an ongoing basis. Join ForTec Medical â€" make YOUR impact today!
ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical technologies to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Surgical Technician, Location: Denver, CO - 80218
IT Help Desk Technician- Onsite in Denver, CO
Technical support representative job in Denver, CO
IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset.
This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
Primary Responsibilities
Technical issues involving Microsoft's full suite of business applications and operating systems.
Technical issues involving Apple's full suite of business applications and operating systems.
Hardware and software support, maintenance and updates for desktops, printers, and mobile devices.
Mobile Device Management (MDM) for Mac management.
General knowledge hardware and software support for servers.
General knowledge firewalls, switches, and wireless access points.
Logging client issues correctly in our ticket management system.
Substantial customer service focus with proven results for client satisfaction.
Demonstrate complete ownership and accountability of incoming tickets.
Address time sensitive issues promptly.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Logging client issues correctly in our ticket management system.
Ability to work with vendors to get customer environment stable.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Must be able to go on-site to help with the needs of the customer.
Education and Qualifications
Minimum 3 years' experience in help desk environment or related field.
Excellent communication and customer service experience
Active driver's license and proof of auto insurance
Mobile Device Management (MDM) for Macs
Revit knowledge and experience
Windows and/or Apple operating systems
General Knowledge of Microsoft Exchange (On-Premises and Online)
General Knowledge of Hypervisor technology (Hyper-V and VMware)
Understanding of networking including DNS, DHCP, TCP/IP
Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc.
Certification required within six months of being hired
Compensation
$55,000-$70,000 Annual Salary- depending on experience
Soft Skills
Supervision/Autonomy
Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility.
Planning/Organization
Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help.
Process Management
Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech.
Communication
Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups.
People Skills/Conflict Management
Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts.
Physical Requirements
Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day
Ability to sit for an extended period
Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
IT Support Specialist
Technical support representative job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
* Network Configuration and Maintenance:
* Ensure network security, performance, and scalability.
* Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
* Collaborate with global stakeholders to enforce network security policies and practices.
* IT Project Management:
* Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
* Define project scope, objectives, and schedules.
* Support and Administration:
* Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
* Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
* Onsite Support & Customer Partnership
* Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
* Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
* Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
* Bachelor's degree in Information Technology, Computer Science, or a related field
* 2-5 years of experience in network administration and IT project management
* Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
* Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
* Strong attention to detail, process development and project/organizational management
* Highly organized in working, thinking and prioritizing
* Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
* Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
* 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
* Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
* Ancillary Insurances: Including vision, accident, and critical illness insurance.
* Generous Paid Time Off: Achieve the optimal work-life balance.
* Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
* Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
Customer Service Representative I- Customer Support- CSR
Technical support representative job in Denver, CO
Job Description
Miller International, Inc., apparel designer and distributor of Cinch and Cruel , is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do.
Our employees have the opportunity to work in a fun, casual, laid-back atmosphere. If you have customer service experience, this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications and are ready to join our team of positive, enthusiastic, and dedicated team members.
This exciting opportunity is not a remote position but is at our North Denver, Colorado, corporate office.
Salary Range - $18.27 - $19.50
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Build sustainable relationships and trust with customers, account managers, and team members through open and interactive communication and 5-star customer service.
· Maintain a positive work atmosphere by acting and communicating professionally, enabling one to get along with customers, clients, co-workers, and management.
· Support assigned low-volume account managers through familiarity with processes and sales reports available in the order management system
· Have a solid understanding of products offered by the company and a strong understanding of which products solve each customer challenge.
· Maintain current knowledge of department standards, systems, and processes.
· Communicate with customers via phone and email to answer questions regarding order status, shipping, and product information.
· Direct, coordinate, and process purchase orders from order capture to customer delivery. Includes coordinating with the warehouse team to track orders and ensure prompt shipment of goods
· Verify the accuracy of all purchase orders for terms and pricing, delivery information, and customer compliance.
· Handle customer complaints via phone, email, or social media and provide appropriate solutions and alternatives as needed.
· Meet department efficiency metrics, personal and team goals, and call handling quotas.
· Identify interdepartmental dependencies and comply with calendar dates.
· Work with customer service manager to ensure proper customer service is delivered.
· Perform any other tasks the Customer Service Manager or Account Manager needs.
To be successful in this position, you must:
· Be self-motivated and have the ability to work with minimum supervision.
· Have a positive attitude and have the ability to work effectively with employees from multiple departments, customers, and account managers
· Be able to express ideas and thoughts verbally; Express ideas and thoughts in written form; Exhibit good listening and comprehension; Select and use appropriate communication methods.
· Have the ability to adapt. Adapt to change in the work environment; manage competing demands; Accept criticism and feedback; change approach or method to best fit the situation; open to new ideas and responsibilities.
· Be Innovative. Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; consider cost and expediency when developing ideas.
· Have the ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists.
· Have the ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
· Have outstanding follow-up skills.
· Have strong planning, organization, and time management skills and have a high standard for attention to detail. Have the ability to prioritize and plan work activities, plan for additional resources, integrate changes smoothly, set goals and objectives, and work in an organized manner.
· Be driven to achieve results and function within a team environment
· Be comfortable working with computers and web-based applications.
· Be Punctual
Requirements
1-2 years experience in customer service support or equivalent combinations of education and experience.
Ability to read and interpret documents such as processes, operating instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of employees of the organizations.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Solid analytical skills and exposure to standard costing and related accounting concepts.
Thorough knowledge of Microsoft Office products
Benefits
Interested yet?
Miller International offers spectacular benefits to ensure its employees are happy and healthy. The company firmly believes in the importance of maintaining a proper work-life balance. If this sounds like a position you genuinely want to fill, send us your resume and cover letter telling us about your experience in Customer Service and why you would like to work with us.
BENEFITS AND WELL-BEING
- Medical (Two plan options to choose from for employees and their families)
- Dental (Two plan options to choose from for employees and their families)
- Vision
- Supplemental Health Benefits - Accident Coverage, Critical Illness Coverage, Identity Theft Protection, Legal Insurance, and Pet Insurance
- Flexible Spending/Health Savings Accounts
- Basic Life & AD&D Insurance at no cost to employees
- Supplemental Life Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Student Debt Program
- Income protection programs for Short & Long Term Disability
- 401(K) Retirement Savings Program with a Company Match (Traditional and Roth options)
Our success lies in the hands of our dedicated and loyal staff, and we only employ the best! We pride ourselves on a rich history spanning over 100 years, one that embodies the traditions of hard work, distinction, and providing unsurpassed quality products to our customers. Since 1918, Miller International has matured and consistently evolved to become what it is today: One of the most successful privately owned Companies in the Western Industry, whose brands continue to gain impressive popularity and growth. We do it by treating each other with respect, and we do it all as a team that feels more like a family. At Miller, we are guided by our Core Values and use them to measure the appropriateness of our decisions, whether with vendors, customers, or employees. The Core Values were created and approved by our employees as an affirmation that they are willing to be part of a company guided by these principles.
We can't wait to hear from you!
Check us out at: ****************************
Application Deadline: 1/18/2026
Customer Support Technician
Technical support representative job in Aurora, CO
Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world's largest payment ecosystem?
Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us.
We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge.
Job Description
Position Details:
Location: Aurora CO 80014
Job Title: Customer Support Technician
Duration: 06 Months (Strong possibility to Extend)
Duties and Responsibilities:
• Download radio and alarm panel programming information into new/existing accounts in response to telephone requests.
• Process requests for multiple vendor applications customized by install configuration.
• Complete data entry associated with downloading, including confirmation of test signals.
• Provide real-time installation quotes to field technicians and limited technical support to customers.
• Enter order information into the system for technician upsells and process payments as applicable.
• Troubleshoot system functionality related to radio registrations and panel programming in response to failed confirmation requests.
• Process data changes received via mail, fax, phone or internal ticket on Informix and MasterMind.
• Support false alarm research and damage claims, as well as provide support for other data cleanup projects.
• Other projects as assigned
Qualifications
Skills:
• Ability to successfully pass data and provisioning assessments during training.
• Excellent verbal and written communication skills
• Excellent customer service skills
• Ability to type 30 wpm
• Excellent working computer knowledge
• Strong problem-solving and multi-tasking skills a must
A48-Help Desk Technician 48
Technical support representative job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a Help Desk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician
Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
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Executive IT Support Specialist - Team Lead
Technical support representative job in Denver, CO
Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space.
Forge the Future: Join Voyager Technologies
The future belongs to those who build it. At Voyager Technologies, we're building technologies that protect lives, expand frontiers and prepare us for what's next. And we're doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.
You'll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We're a company of doers, thinkers and builders, united by purpose and grounded in reality.
If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager.
Job Summary:
Voyager is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies.
Responsibilities:
* Provide high-level customer support with a focus on ownership and follow-through with every interaction
* Work closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team
* Design, document, deploy, and support a wide range of technologies used by the executive team
* Manage schedules and provide after-hours and weekend support when necessary
BASIC QUALIFICATIONS:
* 3+ years of experience in enterprise IT support
* 1 + years of experience in executive IT support
* Experience with Windows, OS X, iOS, and Android operating systems
PREFERRED SKILLS AND EXPERIENCE:
Privacy - Terms
* Bachelor's degree in computer science or engineering
* Experience with Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook, ActiveSync, Microsoft SharePoint Server, and Teams.
* Experience with Slack, Teams, Zoom, and other video conferencing technologies
* Strong general computer technology skills
* Demonstrated knowledge in both wired and wireless network technologies
* Due to the high visibility of this position, excellent written, verbal, and phone communications skills
* Knowledge of emerging technologies (latest and greatest hardware/software)
* Experience working with and supporting an executive client group
* Ability to prioritize executive support issues above all else
* Ability to make independent judgment calls to resolve urgent and critical matters
* Ability to provide lightning-speed response to all executive support requests
* Can-do attitude, defaulting to "yes, we will figure out a way"
* Desire to not rest until problems are solved
* Ability to proactively test for possible failure scenarios and consider edge cases
ADDITIONAL REQUIREMENTS:
* Willing to work overtime and weekends when needed
* Ability to lift 30 lbs. unassisted
Please click "Apply" to submit your application.
Voyager offers a comprehensive, total compensation package, which includes competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefit package, retirement savings, wellness program, and various other benefits. When you join our team, you're not just an employee; you become part of a dynamic community dedicated to innovation and excellence.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Minority/Female/Disabled/Veteran
The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
Colorado pay range
$120,000-$140,000 USD
Auto-ApplyLocal Only! Need Help Desk Support
Technical support representative job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
Customer Support Representative
Technical support representative job in Broomfield, CO
About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity's strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity's continued growth.
Position Duties and Responsibilities
Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels.
Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates.
Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request.
Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs.
Reproduce customer issues in a development environment to resolve basic troubleshooting issues.
Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products.
Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties.
Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause.
Consistently maintain excellent customer satisfaction ratings.
Provide prompt and accurate feedback to requesters.
Ensure the support SLA is met on all assigned Support cases.
Prioritize and manage several open issues at one time.
Create and/or maintain internal training documentation.
Participate in holiday on-call rotation as required.
Required Experience, Skills, and Education
Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity.
2 years experience in a technical role.
Experienced in providing SaaS support.
Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs.
Proven ability to work in a fast-paced, iterative department with rapidly changing conditions.
Write and speak to customers in a clear, concise manner appropriate for the audience.
Ability to learn quickly, both about businesses and technologies.
Preferred Experience, Skills, and Education
One year of experience in answering support cases (i.e., Salesforce or Zendesk).
Experience working in a customer service environment and/or email deliverability.
Salesforce administration experience.
Hands-on experience with Validity products.
Salary range $45,000 - $50,000 plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience.
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support representative job in Denver, CO
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Production Support Technician
Technical support representative job in Longmont, CO
Who We Are
Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at *****************
Summary
We are looking for a self-motivated Production Support Technician to join our growing company. This individual will work closely with Engineering, the Production Supervisor, assemblers, and component suppliers to identify, troubleshoot, support, and solve production issues to ensure continuous flow of manufactured product without defects.
Responsibilities
Provide daily technical support, troubleshooting, and problem solving to the manufacturing line and component suppliers to ensure continuous flow of manufactured product.
Develop new and enhance / maintain existing build and test instructions to ensure products are built correctly every time.
Troubleshoot and repair manufacturing test equipment, repair cable harnesses, reset test software, and update settings as needed.
Review and disposition rejected materials such as PCAs, transformers, circuit breakers and sheet metal.
Develop, maintain, test, and execute engineering changes to improve manufacturing (DFM/A), control costs, ensure quality, and resolve customer issues.
Perform calibration of manufacturing equipment and maintain calibration schedule and records.
Occasionally perform routine and qualification tests on products and software.
Required Qualifications
5+ years of technical support in a manufacturing environment.
Basic electrical and mechanical engineering knowledge.
Experience working and communicating with test equipment such as voltmeters, calipers, load banks and similar instruments to make manual and automated measurements.
Ability to read and understand electrical schematics and mechanical part drawings.
Familiarity with LEAN manufacturing principles.
Proficient with all common business software, such as Outlook (calendar and email), Word, Excel with the ability to install, update and uninstall software applications.
Experience with interactive use of ERP systems for accessing BOMs, item masters, where-used, and supplier information.
Strong verbal and written communication skills for articulating technical approaches and progress to both technical and non-technical audiences.
Flexible team player who actively establishes and maintains effective working relationships with company management and co-workers, suppliers, and occasionally with customers.
Ability to multi-task.
Preferred Qualifications
Associates degree (or higher) or equivalent in a technical field of study.
Location: This position is located on-site in Longmont, CO.
Base Compensation: $26 - $37.70/hr is the projected range of annual base salary for this role depending on the candidate's overall qualifications and experience.
Closing Date: December 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.
We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.
At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us:
“Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”.
Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.
At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.
We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Intern, Information Technology (Business Analyst, Application Support)
Technical support representative job in Greenwood Village, CO
Department: IT Employment Type: Internship Compensation: $19.00 - $22.00 / hour Description The Intern, Information Technology (BA Application Support) supports assigned projects by testing, documenting, and addressing issues with the application before new features are in the hands of users. This role will also serve to be an expert in the company's IT application so that documentation of how to use the application can be written, communicated, and used for training new users.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Serves as a conduit between business analysts and the software development team to identify and document issues seen in the application before features are in the hands of a user.
* Assists with software release management by writing release notes, documenting changes, establishing release dates, and maintaining cross team communication amongst software developers and BA's.
* Develops issue specifications according to standard templates using natural language.
* Performs software QA duties to build test plans and cases based on user functional requirements and apply those at set intervals in the development process to verify the software is meeting those requirements.
* Evaluates information gathered from multiple sources, reconciles conflicts, translates high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from actual underlying needs.
* Creates and presents application documentation to be used internally and by new users to effectively learn the system.
* Recommends changes to technological processes to increase effectiveness for end users.
* Assesses and documents low-risk area requirements, makes recommendations, and advises on possible options, risks, and costs.
* Communicates and collaborates with external and internal contacts to analyze information needs and functional requirements and delivers the following products as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen, and Interface designs.
* Performs other duties as assigned by management.
Skills, Knowledge and Expertise
EDUCATION AND FORMAL TRAINING
* Bachelor's degree required.
* Experience in an IT related field preferred
KNOWLEDGE, SKILLS, AND ABILITY
* Intermediate knowledge in Microsoft applications including Word, Excel, Visio, and Outlook
* Basic knowledge of generating process documentation
* Excellent analytical and problem-solving skills
* Detail-oriented and have excellent follow-through
* Strong written and verbal communication skills
Information Technology
Technical support representative job in Denver, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Support Specialist
Technical support representative job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
Network Configuration and Maintenance:
Ensure network security, performance, and scalability.
Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
Collaborate with global stakeholders to enforce network security policies and practices.
IT Project Management:
Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
Define project scope, objectives, and schedules.
Support and Administration:
Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
Onsite Support & Customer Partnership
Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
Bachelor's degree in Information Technology, Computer Science, or a related field
2-5 years of experience in network administration and IT project management
Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
Strong attention to detail, process development and project/organizational management
Highly organized in working, thinking and prioritizing
Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
Local Only! Need Help Desk Support
Technical support representative job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Denver, CO
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Intern, Information Technology (Software Engineer - Reporting)
Technical support representative job in Greenwood Village, CO
Department: IT Employment Type: Internship Compensation: $19.00 - $22.00 / hour Description The Intern, IT (Software Engineer I) will gain experience and learn essential industry skills by assisting our IT team with the development of systems behind our products, creation of web applications, and reporting. Technologies used include JavaScript/TypeScript, React, Java, Python, and Jupyter Notebooks.
Key Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
* Develops applications/reports (coding, programming).
* Documents and tests new software applications.
* Assesses new application requirements.
* Performs research of new technologies.
* Assists with project coordination.
* Assists with requirements development.
* Attends office meetings within the IT department and other departments.
* Performs other duties as assigned by management.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Skills, Knowledge and Expertise
EDUCATION AND FORMAL TRAINING
* High school diploma, GED, or equivalent required.
* Active enrollment in a relevant post-secondary program required
* Computer Science or Computer Engineering
KNOWLEDGE, SKILLS, AND ABILITY
* Highly motivated self-starters who have excellent analytical skills and the ability to learn quickly.
* Technical aptitude to understand software applications and databases.
* Excellent analytical skills.
* Excellent communication skills to work with our business users.
* Able to manage multiple tasks while maintaining attention to detail.
Phone Interview for Help Desk Support in Lakewood CO
Technical support representative job in Lakewood, CO
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: Help Desk Support I (pos-1)
Duration of Contract 16 Months
Interview Type In Person preferred
Location Lakewood , Colorado 80215
Qualifications
Skills
A+
Active Directory
Communication skills both verbal and written
Microsoft Office Professional
Windows 8, 8.1, 10
Windows 9x/2000/XP/NT/Vista/7
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Denver, CO
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Intern, Information Technology (IT Business Analyst)
Technical support representative job in Greenwood Village, CO
Trinidad Benham Corporation is seeking applicants for an Information Technology Business Analyst / Technical Product Owner internship to support our custom ERP system for our rapidly changing and growing business. The ideal candidate would have a technical aptitude to understand complex software applications and databases. This candidate would have great communication skills to work with our team as well as software developers to develop requirements for our applications. Candidate must be a self-starter, fast learner and have the ability to think through complex problems. This position will be ideal for someone wanting to explore the world of software development and a has a desire to learn project management, software development process and business analysis skills.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Develop requirements and enhancements for a new ERP application
* Determine priorities and return on investment
* Work with and lead development team to produce effective features
* Collaborate with UI/UX design team to create mockups
* Produce training documentation
* Test features created by the development team
* Perform initial analysis of reported defects and proposed enhancements
* Support requirements gathering and visioning of mobile version of software
* Assist with project coordination
* Collaborate and brainstorm with current BA team to form effective and purposeful features
Skills, Knowledge and Expertise
Required education and experience
* Pursuing bachelor's degree in business, computer science or any type of engineering is preferred
* Technical aptitude to understand software applications and databases
* Excellent analytical skills
* Excellent communication skills to work with our business users, management and team members
* Able to manage multiple tasks while maintaining attention to detail
* Learn to be able to elicit business requirements for small to medium sized issues
* Desire to write user stories with necessary detail to facilitate high quality deliverables
* After gaining business experience, be able to triage a business "need" vs. a business "want"
* Look for alternate solutions and offer up ideas
* Once trained on a program, have the ability to write end user training documentation
* Able to train users, in person or remotely, using documentation or expert knowledge
* Write test scripts for small to medium programs
* Assist with system testing
* Guide and assist users with User Acceptance Testing
* Strong Microsoft Excel skills
* Experience with the project organization software Notion
* Experience in SQL, Agile/Scrum methodologies and programming