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Technical support representative jobs in Columbus, GA - 260 jobs

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  • Customer Service Representative

    Acme Brick Tile & More

    Technical support representative job in Columbus, GA

    "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position* Communicate with custo mers by phone, email or in person on various concerns. Work with vendors and manufacturers on various concerns. Work with Acme production coordinators on product inquiries. Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors. Serves as a back up to other CSRs. Receive tile, wood, stone and other masonry materials into inventory through the operating system. As needed, assist warehouse and other associates with sample orders and verifying material from vendors. Order entry of sales orders and sales transfers. Skills and Experience Required for Success 2+ years of related experience Must have excellent verbal and written communication skills Must be proficient in Microsoft Office and Excel (JDE experience preferred) Competencies Required for Success Integrity Initiative Teamwork Customer Service Orientation Relationship Building Quality Focused Education * High school diploma or equivalent required; some college is preferred. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. * Application may vary based on relevant state laws
    $25k-33k yearly est. 7d ago
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  • TES Endpoint Support Associate

    Auburn University 3.9company rating

    Technical support representative job in Auburn, AL

    Details Information Requisition Number TES3018P Home Org Name Info and Instructional Technology Division Name College of Veterinary Medicine Position Title TES Endpoint Support Associate Estimated Hours Per Week 30 Anticipated Length of Assignment 6-9 Months Job Summary The Office of Information and Instructional Technology is seeking an Endpoint Support Associate to deliver technical support services to campus constituents, ensuring timely problem resolution, seamless system/data access, and optimal system performance. This position provides support for desktop and mobile computing technology during our campus wide Windows 11 Conversion project. The Associate works with IT peers to deliver the Windows 11 update to all computer devices belonging to College of Veterinary Medicine and are supported by our department. Work hours are Monday through Friday, 7:45 a.m. to 4:45 p.m. in the office (this is not a remote position); occasional nights and weekends may be required for emergencies. This associate must be able to navigate stairs and lift heavy equipment weighing up to 50 pounds. Must hold a valid driver's license and pass a required university driver's safety course. Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being: Assistance in the place of a regular employee who is absent for a specified period of time Additional assistance during periods of abnormal or peak workloads Assistance with special projects Seasonal work Emergencies If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education. AU students are not eligible for TES. Essential Functions Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. Provides technical support to the University community to resolve moderately complex first- and second-tier desktop software, application, and communication issues in an efficient and timely manner. Thoroughly and accurately documents request history and routes advanced second- and third- tier requests to the appropriate technical personnel. Provides timely resolution of problems or escalation on behalf of the client by maintaining strong working relationships with IT professionals in other areas. Provides support and instruction for clients. May assist with hardware and software evaluation or testing as part of the ongoing project. Perform other related duties as assigned by the supervisor. Why Work at Auburn? Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications Bachelor's degree- No specific discipline. Degree in IT or related field preferred 0 years of experience OR Associate's degree- No specific discipline. Degree in IT or related field preferred 4 years of experience OR High school diploma or equivalent 8 years of experience Substitution allowed for Education: When a candidate has the required experience but lacks the necessary education, they may usually apply additional relevant experience toward the education requirement at a rate of two (2) years of relevant experience per year of required education. * Relevant IT experience in a service environment or university setting. * Experience deploying and maintaining endpoint computers in a Windows and Mac environment. Experience in applying cybersecurity principles and best practices. Desired Qualifications Posting Detail Information Salary Range $20.16-$30.24 Work Hours 7:45AM to 4:45PM City position is located in: Auburn State position is located: AL Posting Date 08/11/2025 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*). * * Please tell us how you first heard about this opportunity. (Open Ended Question) * Do you have a high school diploma or equivalent? Yes No * Do you have 8 years of relevant IT experience in a service environment or university setting, or a degree that can substitute for some or all of that experience? Yes No
    $20.2-30.2 hourly 5d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Technical support representative job in Columbus, GA

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $35k-58k yearly est. 8d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Columbus, GA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-43k yearly est. 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Columbus, GA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $65k-87k yearly est. 8d ago
  • Representative, Customer Service I

    McLane Company, Inc. 4.7company rating

    Technical support representative job in LaGrange, GA

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. Benefits you can count on: * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Customer Service Representative I: * Maintain customer files to ensure up to date information. * Research and respond to customer inquiries. * Manage customer requests for assistance, information, and issue resolution. * Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. * Maintain regular communication with decision makers within customer organizations. * Train customers on various business issues and applications to maximize value. * Respond to various customer requests and needs. * Answer inquiries by phone, email, and internet response. * Perform other duties as needed or assigned by supervisor. * Other duties may be assigned. Qualifications you'll bring as a Customer Service Representative I: * High School Diploma or GED. * Up to 2 years of experience in a customer service role. * Ability to type 45 wpm and perform 10-key by touch. * Strong verbal and written communication skills, and organization and planning skills. * Knowledge and experience with Microsoft office applications. * Ability to prioritize pending tasks in a logical manner. * Ability to learn quickly and retain information. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Teamwork oriented * Organized * Problem solver * Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $28k-34k yearly est. 8d ago
  • Farmers Insurance Customer Service Rep

    Mike Minor-Farmers Insurance Agency

    Technical support representative job in Phenix City, AL

    Job Description The Mike Minor Farmers Insurance Agency has served customers since 1999 with a clear mission to educate clients so they understand the why behind their coverage. This commitment has created long-term loyalty, award-winning results, and a reputation for exceptional service. Our agency offers structured training, strong leadership support, and a friendly environment where high performance is recognized and rewarded. We are seeking a Farmers Insurance Customer Service Rep who brings professionalism, reliability, and a genuine commitment to delivering excellent service. This role focuses on client support, account upkeep, cross-selling opportunities, and helping the agency maintain strong retention. You will work closely with the agency owner, receive hands-on training, and have opportunities to grow into sales positions across personal, commercial, or life insurance. Base salary $13 - $27 per hour based on experience and licensing Bonus opportunities Career growth opportunities Mon to Fri schedule Paid holidays off Dental, Life, & Vision Insurance Join a team that values friendly service, incentive-driven performance, and long-term growth. Apply today! Benefits Hourly Base Salary Based on Experience Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Bonus Opportunities Warm Leads Provided Licensing Assistance Holidays Off Paid Holidays Mentorship Performance Bonuses Equipment Provided Responsibilities Answer inbound calls and provide professional support Cross-sell coverage to existing customers Schedule and prepare Farmers Friendly Reviews before renewal dates Maintain and update the agency owners schedule Assist with retention, service requests, and account upkeep Requirements Ability to obtain a Property and Casualty license Willingness to study and pass the state exam Interest in pursuing a Life Insurance license in the future Strong communication and customer service skills Positive attitude and willingness to learn Comfortable working with technology and agency systems
    $13-27 hourly 19d ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support representative job in Columbus, GA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $33k-59k yearly est. Auto-Apply 60d+ ago
  • CSR Deli

    Perry Brothers Oil

    Technical support representative job in Americus, GA

    - Prior Food Service and SafeServ Preferred. - Ability to work in a fast paced environment. Excellent Customer Service Skills required. Always be a team player, works well with others. Food preparation, Customer Interaction and Facility Cleanliness are key responsibilities for all shifts. - Must be able to stand through most of shift, as breaks depend on customer density. - Basic understanding of computers. - Accomplish store goals and objectives. - Attention to cleanliness.
    $25k-32k yearly est. 17d ago
  • Customer Service Representative - Columbus, GA

    Kedia Corporation

    Technical support representative job in Columbus, GA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 1d ago
  • Dry Cleaning CSR

    Wade Linen Service

    Technical support representative job in Columbus, GA

    Job Title: Customer Service Representative - Dry Cleaners Reports To: Cleaners Manager / Assistant Cleaners Manager As a Customer Service Representative at Wade Cleaners, you will be the first point of contact for our valued customers. You will play a key role in ensuring customer satisfaction by greeting customers, addressing their needs, and providing solutions to any issues they may have. Additionally, you will be responsible for accurately tagging and logging clothing items in the system, maintaining a clean and organized workspace, and upselling services to enhance the customer experience. Key Responsibilities: Customer Interaction: Greet customers with a friendly, positive attitude as they enter the store. Assist customers with their clothing drop-offs and pick-ups, ensuring accurate information is recorded. Handle customer inquiries and resolve issues professionally and efficiently. Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty programs to enhance customer experience and drive sales. Tagging and System Entry: Accurately tag and log each clothing item in the system, ensuring proper identification. Maintain a high level of organization when entering data into the system to minimize errors. Ensure clothing is categorized correctly for proper cleaning processes. Customer Support & Problem Resolution: Address customer concerns, such as damaged or misplaced garments, with professionalism and care. Offer solutions to meet customer needs, ensuring their satisfaction with our services. Follow up with customers as needed to ensure their satisfaction and foster long-term relationships. Workplace Maintenance: Ensure the front desk and customer areas are tidy, organized, and welcoming. Assist with maintaining a clean environment by performing light cleaning duties (sweeping, dusting, etc.) as needed. Keep product displays organized and replenish materials (tags, receipts, etc.) when necessary. Sales & Upselling: Promote and explain additional services to customers, such as special stain treatments, alterations, or delivery services. Suggest loyalty programs or discount packages to encourage repeat business. Actively look for opportunities to increase sales and promote the dry cleaning business. Required Skills & Qualifications: High school diploma or equivalent required. Previous customer service experience, preferably in a retail or service environment. Strong communication and interpersonal skills. Ability to handle customer complaints and concerns with professionalism and patience. Basic computer skills, including familiarity with POS systems or willingness to learn. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. A keen attention to detail and organizational skills. Flexibility and a positive attitude towards change and working as part of a team. Physical Requirements: Ability to stand, bend, and lift up to 25 lbs. Comfortable working in a busy retail environment. Preferred Qualifications: Previous experience in a dry cleaning or laundry business is a plus. Experience with sales and upselling techniques. Bilingual skills are a plus but not required. Benefits: Competitive hourly wage. Opportunities for advancement. Health and wellness benefits (depending on employment status). Positive and supportive work environment. If you're passionate about delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply!
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(05772) - 2534 Wynnton Road

    Domino's Franchise

    Technical support representative job in Columbus, GA

    Job DescriptionOverview: You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place! Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers. Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most. You have to be at least 16 years old. We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now!
    $25k-33k yearly est. 4d ago
  • Customer Service Rep

    The Wade Companies

    Technical support representative job in Columbus, GA

    Greet customers promptly and professionally at the counter Receive garments for cleaning, inspect items, and note special instructions or stains Enter orders accurately into the point-of-sale (POS) system Tag and track garments to ensure proper identification Process payments, issue receipts, and handle cash or card transactions Release finished garments to customers upon pickup Answer customer questions regarding services, pricing, and turnaround times Resolve customer concerns or escalate issues to management as needed Maintain a clean, organized front counter and lobby area JOB DESCRIPTION handle calls from customers and prospective customers about services provided by Wade Cleaners. Job will involve communicating with both customers over phone and in person and internally to resolve issues. Cash Handling and processing Invoices / payments. RESPONSIBILITIES AND DUTIES Where appropriate, resolve issues Report issues within company Maintain contact for long-term fixes Bring attention past Due Accounts Receive customer communications Determine customer needs Accurately record customer issue Verify account information Qualifications QUALIFICATIONS/ REQUIREMENTS Capacity for high call volume Patience with tough requests Friendly disposition Inclination toward problem-solving Understand company structure Ability to explain technical terms
    $25k-33k yearly est. 6d ago
  • Customer Service Representative

    Sunset Finance

    Technical support representative job in Columbus, GA

    Interviewing for positions in West GA and Metro Atlanta GA The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions. . DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: Solicit loans on the telephone and at the counter. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau. Completes loan documents and closes current refinance loans. Prepares daily deposits of cash and checks. Maintains and balances correct amount and denominations of money in cash drawers daily. Maintains loan standard report daily. Telephones past due customers QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. A high school diploma or equivalence is required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.
    $25k-33k yearly est. 60d+ ago
  • IT Specialist

    Hyundai Transys Georgia Seating System, LLC

    Technical support representative job in West Point, GA

    IT Administrator will be responsible for the full support and maintenance of the production floor MES/SAP system. This position will also support end users and as well as maintain equipment, supplies, and outsourcing. Duties and Responsibilities (but not limited to): Perform regular system backups to ensure that all critical company data is maintained and secure. Responsible for performing system updates as required Responsible for network device management and monitoring network performance. Administer security systems and controls to protect company data and computer equipment at all times. Monitor network systems and make adjustments to improve performance as necessary. Monitor and manage the MES system. Troubleshoot, diagnose and resolve any MES system hardware or software related problems and replace defective components as necessary. Ensure proper documentation, notification, escalation, tracking, and follow-up of all incidents. Support end users with any computer, software, or hardware problems. Manage and maintain inventory of all supplies such as computers, monitors, laptops, printers, and supplies. Coordinate with company personnel and outside vendors to facilitate purchases of new equipment. Document and maintain equipment and software leases, purchases, and subscriptions. Administer antivirus and security systems to protect data and computer equipment. Maintain e-mail systems, set up user accounts. Manage outside vendors - outsourcing Complete daily preventative maintenance checks and services Participate in periodic maintenance and infrastructure improvement projects after hours and on weekends Attend all required training as assigned. Comply with and promote company practices and policies in all areas including Safety, Standards of Conduct, Quality, Performance, and Communication. Be flexible in work to support continuous improvement activities that will ensure personal and company growth. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ Experience Required Bachelor's degree in computer science, information systems, or a related field Minimum 3 years' experience monitoring, analyzing, and maintaining computer system Certifications in A+, MCSA, MCSE, and CCNA are required Working Experience Required MS server and domain services MS networking systems and services VPN and other remote access technologies MS Exchange and other e-mail systems Strong proficiency with SAP, ERP/MES Strong proficiency with LAN, WAN Networking skills Strong proficiency with Active Directory management Strong proficiency with Group Policy Management Strong proficiency with DHCP, DNS, WINS Wireless Networks Strong proficiency with Microsoft desktop and server OS. Required Skills Demonstrated ability to multitask, manage multiple priorities, and meet deadlines in a fast paced environment. Excellent communication and time management skills and possess a high level of organizational ability. Positively interact, motivate, and influence people of diverse cultural backgrounds and with all levels employee, customer, vendors Must be a team player and work well with others Detailed oriented and strong organizational skills Excellent critical thinking, problem solving and decision making skills, with an emphasis on being proactive Technical Learning Ability to adapt and be flexible to a fast-paced changing environment. Ability to speak, read and write Korean/English fluently Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear Frequently required to sit, stand, bend at the knees and waist, and walk Must be able to lift, push, pull up to 50 pounds on a regular basis Required to bend at the knees and waist Required to use hands to type, handle objects, boxes, equipment, tools and paperwork Required to raise arms overhead to work, reach, and carry Required to use close vision, peripheral vision, focus and see colors as required to read equipment and material labels, color-coded inventory, computer terminal screens, etc. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms Be willing to travel domestic US and/or international if needed Ability to work extended hours, overtime and/or weekends as required
    $65k-93k yearly est. Auto-Apply 19d ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Technical support representative job in Phenix City, AL

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $24k-31k yearly est. Auto-Apply 5d ago
  • Pine Mountain - Support Associate - Inspection

    Milliken 4.9company rating

    Technical support representative job in Pine Mountain, GA

    Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn. The position is Mon - Fri, 8AM - 4PM * SAFETY INSTRUCTIONS * SAFETY SPECIFICATIONS FOR INSPECTION * PARTICIPATE IN SAFETY ACTIVITIES * RESPONSIBILITIES * GENERAL HOUSEKEEPING * INSPECT GREIGE FABRIC * RE-INSPECT GREIGE FABRIC * RE-ROLL GREIGE FABRIC * VERIFY GREIGE FABRIC YARDAGE * COMPLETE INSPECTION REPORTING PAPERWORK * COMMUNICATE TO WEAVE ROOM ANY POTENTIAL OFF-QUALITY STILL RUNNING * MAINTAIN INSPECTION PRINTERS * PACK ROLLS (IF NEEDED TO HELP PACKERS TO CLEAR CONVEYOR BELT) * INSPECT AND CUT CHADWICK PANELS * NOTIFY PRODUCTION CONTROL ADMIN IF SHELL ROLLS NEED TO BE REPLENISHED * EMPTY INSPECTION WASTE BUGGIES Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law. To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact ******************************.
    $27k-36k yearly est. 4d ago
  • Customer Service Representative - West Point, GA

    Msccn

    Technical support representative job in West Point, GA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. COME BE A PART OF OUR EXCELLENT TEAM! High School Diploma Preferred Medical, Dental, and Vision Insurance 100% Company Paid Employee Life Insurance & Short-Term Disability 14 paid Company Holidays 80 Hours of Vacation 40+ Hours of Sick (Differing sick policy for CA, details provided in offer letter) 401K w/ GENEROUS Match Eligible Tuition Reimbursement Eligible for Auto Allowance of $300 per Month Eligible for Wellness Reimbursement of up to $50.00 Per Month Eligible to Receive Referral Bonuses Team Wear Including Safety Shoes Eligible for Discretionary Bonus Annually Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!! About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Customer Service Representative (Yard Survey 2nd Shift) will coordinate all customer service & supports activities and programs to ensure a safe, healthy, accident-free, and productive work environment for all employees. Responsibilities Primary Process and log yard sorts a. Receive yard sort requests b. Develop system for logging requests, including purpose, lead, start and end times, as well as sort team members. c. Log sorts onto computer, including start and end times. Monitor yard sort teams a. Visually monitor yard sort teams and quality of work and number of participants. b. Observe proper procedures and team wear of all sort team members. c. Ask questions to team lead as needed. d. Respond to sort team members as requested. Secondary Inspect truck loading area a. Inspect the truck load lanes each hour to ensure cleanliness. b. Report any spills or trash to the driver or carrier office. c. Log inspection results in logbook. d. Perform light clean up (pick up small trash) when easily accomplished. e. Notify Customer Service Manager and Facilities Maintenance of a spill. Survey yard for visitors a. Find Veles data as requested by operations. b. Report results via email or spreadsheet. Tertiary Monitor and troubleshoot and IT problems a. Monitor phone and email communications. b. Use Veles to place vehicles on hold, or release holds as requested. c. Other duties as assigned. Additional Qualifications/Responsibilities Education & Experience HS Diploma/G.E.D. Required 1 year of indirect experience Required 2 - 5 years of direct experience Required Skills Ability to work effectively in group/team settings Required Ability to respond to IT problems and Customer queries Required Interpersonal and communication skills Required Knowledge of MS Office applications to include Excel experience Required Working and Environmental Conditions This position works in a plant manufacturing/warehouse setting at West Point, GA Exposure to loud noises from vehicles and heavy machinery Exposure to indoor and outdoor weather conditions Exposure to chemicals/fumes The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of skills and abilities required to do the job. Glovis America, Inc. reserves the right to alter and change this job description at any time without notice based on business needs.
    $25k-33k yearly est. 6d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Technical support representative job in Hilltop, GA

    Client Service Representative Schedule: Part-time Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to high-quality patient care and exceptional client service. Our accreditation reflects our dedication to consistent standards, clear communication, and a positive experience for both clients and pets. Position Summary We are seeking a friendly, organized part-time Client Service Representative to support our front-desk operations. This role is ideal for someone who enjoys working with people, multitasking, and contributing to a smooth, welcoming clinic environment. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $25k-32k yearly est. Auto-Apply 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Matthew Slaughter-State Farm Agent

    Technical support representative job in Auburn, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-32k yearly est. 12d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Columbus, GA?

The average technical support representative in Columbus, GA earns between $26,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Columbus, GA

$35,000
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