Technical support representative jobs in Elkhart, IN - 649 jobs

Customer Service Representative We are seeking a Customer Service Representative to support a dedicated group of customers and serve as a primary point of contact for order management, parts inquiries, and ongoing customer communication. This role is highly communication-driven and well suited for someone who enjoys problem-solving, learning new systems, and working cross-functionally in a fast-paced, in-office environment. This position supports customers across the aftermarket and parts side of the business and works closely with internal teams to ensure accurate, timely service. Key Responsibilities Serve as the primary point of contact for an assigned group of customers Communicate regularly with customers regarding order status, changes, and part availability Enter, update, and manage orders within the ERP system Handle frequent parts and order-related calls throughout the day Review bills of materials (BOMs) to identify required parts and components Support aftermarket pricing by entering part numbers and reviewing calculated costs Maintain and update pricing information and part lists using Excel Collaborate with internal departments to gather technical or product information as needed Assist customers with replacement and new part requests Occasionally visit local customers and attend trade shows once fully trained Required Skills & Qualifications Strong verbal and written communication skills Customer service experience in a parts-driven, order-based, or technical environment Ability to learn new systems, products, and processes quickly Comfortable working with Excel and maintaining pricing or data lists Detail-oriented with strong organizational skills Able to manage multiple customer inquiries throughout the day Willingness to work fully in-office Preferred (but Not Required) Background in parts, manufacturing, or aftermarket support Experience with ERP systems (SAP experience is a plus; training will be provided) Familiarity with BOMs, part numbers, or technical product structures Experience supporting customers in an industrial or technical setting Work Environment & Schedule Location: In-office, full-time Schedule: Monday-Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 2:30 PM Limited travel may be required once fully trained, including: Occasional local customer visits Select regional or national trade shows (1-2 trips per year) Interview Process Initial interview conducted virtually Final interview conducted in person

Comment: Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Hours: 8:00am to 5:00pm Preferred skills Representative, Customer Service - Skilled

Job Title: Customer Service Representative Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 1st Shift, 6:30am - 3:00pm, Mon - Fri Salary: $19.00-$20.00/Hourly + $1.50 Shift Differential Per Hour When Applicable Purpose of Position Accurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. Values and Business Practices: Customer First - We deliver on what we promise to our customers with a positive attitude. We treat everybody with respect and dignity. We operate with high business ethics. We are a good corporate citizen. We value our professional relationships. We strive to have a "Continuous Improvement Culture". We are committed to the safety of our employees and our equipment/facilities. Company Expectations Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc... Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency: Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers. Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills. Proficient and accurate data entry skills. Must be able to sit for extended periods. Must be able to twist, squat and reach above shoulder level Position Expectations Productivity: Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame. Enter and complete all inbound and outbound orders and extra billing by end of work shift. Review open receipts and orders daily and communicate any issues to your manager. Assign trailers to designated dock doors to ensure efficient warehouse flow. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety Policy. Follow safety and security policies and SOPs. Follow established Visitor Policy. Follow Inbound Trailer Security and Outbound Trailer Security SOP. Quality: Ensure that all system entries are accurately entered. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers. Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart. Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.) Initiative Knowledge of multiple accounts and/or job functions within given operation. Customer Service: Interface directly with the customer and maintain a professional and courteous relationship with all customers. Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response. Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors). These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution. Salary Description $19.00-$20.00/Hourly

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

At Bowen Health, our mission is to strengthen our communities and to improve the health and well-being of those we are privileged to serve. We believe in providing a safe and supportive environment where our patients can embrace health and healing while they build a brighter future. If you're passionate about mental health and want to be part of a caring team, this opportunity is for you! About Transitional Living: At our Transitional Living Facilities, we're dedicated to providing intensive care to adult individuals with Serious Mental Illnesses (SMIs). Behavioral support specialists provide supervision and assisted care to an adult population with SMIs in a 24-hour setting to foster skill building and increased independence. This requires a specialized skill set including empathy, patience, self-care, and resilience. The position may include meal preparation, transporting patients to services, and providing a safe environment for patients. The position schedule varies and is determined by the administrative supervisor. Why Choose Bowen: Diversity & Inclusion: At Bowen, diversity and inclusion are not just buzzwords; they are at the core of who we are. We are committed to providing equal opportunities to all candidates and employees, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or background. We actively seek to build a team that reflects the rich tapestry of the world we live in. We value diverse perspectives and believe embracing differences strengthens our organization, making us more innovative, adaptable, and resilient. Community Impact: Each person's healing is essential for the health of our community. As a Behavioral Support Specialist at Bowen Center, you will support patients with a high level of need in building the essential skills required to improve and reclaim their lives. Integrated Healthcare Model: Be part of our integrated approach to healthcare, where we treat the whole person to ensure holistic wellness. Essential Skills: Passion for Service: You bring a positive attitude and strong customer service skills to every interaction. Team Player: You excel at working collaboratively while also having the ability to take initiative when needed. Organization and Adaptability: You're highly organized, thrive in a fast-paced environment, and can adapt to stressful and changing situations. Technical Skills: You have a solid foundation in computer skills, which will be essential for documenting services provided in this role. Empathy and Patience: You are patient, nonjudgmental, and emotionally mature, ensuring that you provide the best care for our patients. Self-Care: You are able to take care of yourself in order to provide the highest quality of services to our patients. Responsibilities: Case Management: Providing case management and skill-building services to patients. Documentation: Writing detailed, collaborative, and timely notes to document patient services in their medical record. Daily Support: Assisting patients with identified daily needs, including meal preparation, nutritional guidance, and food safety. Patient Transportation: Safely transporting patients to their designated destinations. Safety: Ensuring patient safety and utilizing approved de-escalation techniques when needed. Qualifications: Education & Experience: Associate degree or 60 undergraduate credit hours or High school diploma or GED accepted with a minimum of 5 years of prior experience, or Emergency Medical Technician (EMT), Qualified Medication Aide (QMA), Certified Nursing Assistant (CNA), or Certified Health Worker (CHW) certification. Valid driver's license and active liability insurance. Satisfactory results from a criminal background check. Must be a minimum 21 years of age. If you're ready to make a meaningful difference in the lives of those in need and meet our qualifications, we encourage you to apply today! Join us in our mission to create a brighter future for individuals on their total health journey. As an agency that works with a vulnerable demographic of individuals, we require extensive pre-employment background checks that aide in fulfilling our mission to protect our patients, keeping them safe from abuse and harm, by hiring quality and trustworthy staff. ->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency - we require all individuals who join Team Bowen to receive a flu shot and TB test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed. We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities, free from discrimination and harassment. We stand firm against bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment extends across all facets of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

KMC Controls is looking for a Technical Support Specialist to provide on-site/in-person technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to: Answer technical sales questions via email, telephone, internet, and other written or oral communications. Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent. Travel to job sites to resolve issues, as needed. Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed. Assist customers in the preparation of project submittal information as needed: Select KMC products to meet application needs. Create typical application wiring diagrams. Review customer submittal information for completeness & accuracy. Develop standardized written sequences of operation. On occasion for specific projects and customers with prior approval: Write application software panel files and test for proper operation. Create/develop associated graphical library files Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project. Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result. Format shall follow the agreed upon KMC style guide for such programming. Files shall be fully documented according to the style guide. Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager. Provide KMC approved customized “mentoring” training classes to KMC customers. Provide customized “mentoring” and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed. Provide copies of any developed panel files & related materials to the VP-Technical Support team that is creating and maintaining the KMC “Standard Applications Library”. Assist with/execute assigned feasibility study projects within agreed upon schedules. Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules. Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following: Product specs and functional requirements Desired & required feature definitions Market applications, including all “pull along” devices Competitive analysis of competitive models vs. KMC's solution Identification of competitive advantages of KMC's solution Target sell price of the KMC solution Definition of estimated annual volumes. Expected “time-to-market” requirements Be the “content expert” on assigned product categories and make recommendations for new products, features, and obsolescence of old products. As necessary, conduct technical product presentations to customers or potential customers. As necessary, refer non-sales related technical support questions to the Technical Support and Applications department. Actively/daily engage in the use of the company's CRM system. Represent KMC Controls at various trade shows and conferences. Travel as directed and approved (expected to range between 40 - 70%)

Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal candidate will have a strong background in Office 365 support, troubleshooting, and the implementation of IT policies and procedures. Key Responsibilities: Provide first-line support for Office 365 applications, including troubleshooting issues and providing user training. Respond to and resolve technical support requests related to hardware, software, and network issues. Assist in the development, documentation, and implementation of IT policies and procedures to ensure efficient operations and compliance. Support and maintain VOIP systems, including configuration, troubleshooting, and user training. Monitor and maintain IT infrastructure, ensuring optimal performance and minimal downtime. Collaborate with team members to identify and implement process improvements. Maintain accurate records of support requests and resolutions in the ticketing system. Stay current with industry trends and best practices to continually enhance IT support capabilities. Qualifications: Proven experience in IT support, preferably in a corporate environment. Strong knowledge of Office 365, including administration and troubleshooting. Experience with VOIP systems and related technologies. Familiarity with IT policies and procedures development. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Nice to Have: CompTIA A+, Network+, or Security+ certification. Previous supervisory experience. Experience with ticketing systems and remote support tools Click here to apply online

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. There will be about 65% travel for this region. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: Exhibit Wavetronix core values: People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward Growth Mindset: works to constantly improve processes and improve personally Innovation Driven: has ability to solve problems Master installation and configuration of Wavetronix core products Demonstrate and troubleshoot Wavetronix products Build positive relationships with customers Be self‐motivated and enjoy working on and with teams Have clear written and verbal communication skills Be intrinsically motivated and enjoy working with the customer Able to work flexible shifts and to adapt workflow to changing project schedules Have previous field service experience in traffic signal/ITS cabinets Provide technical training (typically up to 10 people) on products as needed either in the field or in office Have the ability to give technical presentations Review plans and design Wavetronix products into projects Conduct technical site surveys Provide service and customer support both in the field and over the phone Help manage all on site installation/configuration of products Diagnose errors or technical problems and determine proper solutions Document processes and produce timely and detailed trip reports Cooperate with the team and share information across the organization Comprehend customer requirements and make appropriate recommendations Keep track of current projects and support cases in CRM Have a basic understanding of networking Be excited about personal development and eager to engage in development training Travel as required within and between territories. Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones • Understand company core values, strategies, and initiatives • Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment • Able to effectively use mobile tools and applications • Have a positive relationship with Wavetronix customers • Able to understand and effectively communicate technical procedures and processes to customer • Comprehend customer requirements and make appropriate recommendations to the client • Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones • Master installation and configuration of Wavetronix products • Demonstrate the ability to troubleshoot, test, repair, and service technical equipment • Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones • Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products • Learn intersection and controller cabinet basic operation • Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Break/fix support. IMAC, data migration, pc refresh. · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

Help Desk Technician Salary Grade: 6 with NO remote work available. Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems. Roles: Expected behaviors and activities performed to fulfill responsibilities Practice and encourage the best safety practices resulting in zero lost time within department. Implement and practice effective 5S and participate in regular team 5S audits. Set an example of working hard and doing the right things, exhibit energy and positivity. Accountable to work independently with standardized instructions to achieve results. Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines. Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits. Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company. Develop and seek positive relationships; actively participate in regular huddles and goal setting. Responsibilities: Quantifiable metrics to which a person is held accountable Arrive at work and position consistently on time; remain present and engaged the entire assigned shift. Able to categorize, recognize, and document patterns in process and problem solving. Participate in regular employee reviews including setting and achieving goals. Act as the primary point of contact for IT support utilizing the OAK request system. Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling. Discover, evaluate, and resolve issues presented; log all repairs accurately and timely. Discuss software errors with developers and recommend changes to programs. Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required. Provide basic computer usage training and company resource orientation as required. Identify computer and network equipment shortages and assist with replacements as required. Skills: Essential qualifications and functions gained through training and experience Associates degree and IT Related certifications are preferred. 1-2 years of help desk experience in a Windows domain environment. Excellent written and verbal communication skills; excellent computer skills. Ability to remain calm and determined to attain goals. High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals. Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible. Documentation of a drug screen must be provided prior to starting this position.

Job DescriptionSalary: Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Heres 5 ways that CTE makes a difference: Training/Career Development Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week. CTE Perks Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements

About Harbinger Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation. The Upfitter Support Technician serves as the on-site representative for Harbinger at upfitter facilities, responsible for managing chassis inventory, conducting pre-upfit inspections, coordinating vehicle flow, and serving as the primary technical liaison between the OEM and upfitter operations. This position ensures proper handling, storage, and condition of chassis vehicles prior to and during the upfitting process. What You'll Do: Maintain accurate real-time inventory records of chassis on-site, including location tracking and status updates Monitor and manage chassis storage areas to ensure proper spacing, accessibility, and environmental protection Conduct regular inventory audits and reconcile discrepancies between physical counts and system records Perform thorough pre-delivery inspections (PDI) on all incoming chassis to identify transport damage, missing components, or manufacturing defects Document and photograph any damage or defects using standardized reporting procedures Monitor chassis condition during storage period and identify any deterioration or damage Ensure all relevant OEM reworks and updates completed prior to upfit release Perform chassis maintenance during storage including battery charging/replacement, fluid checks, and preventive service to keep units production-ready Execute software updates and ECU re-flashing as required by OEM engineering changes Conduct diagnostics using factory scan tools to identify and troubleshoot fault codes, drivability issues, and system malfunctions Complete running change installations and retrofit work as directed by OEM engineering Coordinate with upfitter maintenance team when chassis requires specialized service or parts Keep chassis operational and ready for production flow, minimizing downtime due to technical issues Troubleshoot chassis-related issues during the upfitting process Document and communicate recurring issues or trends to OEM engineering and quality teams What You'll Need: High school diploma or equivalent required; Associate's degree in automotive technology or related field preferred ASE certifications or OEM technical certifications highly desirable 3+ years experience in automotive/commercial vehicle repair, dealership service operations, or manufacturing environment Previous experience with chassis inspection, vehicle inventory management, or quality control preferred Demonstrated hands-on experience with vehicle diagnostics, software programming, and repair procedures Knowledge of commercial vehicle systems including electrical, powertrain, chassis, and body builder integration Strong understanding of commercial vehicle chassis systems and components Ability to read and interpret technical documentation, wiring diagrams, and engineering specifications Proficient in vehicle inspection procedures and damage assessment Computer proficiency including inventory management systems, Microsoft Office, and database applications Hands-on diagnostic and repair capabilities using OEM scan tools, multimeters, and test equipment Experience with vehicle software updates, ECU programming, and module calibration procedures a plus Competent in mechanical repairs including electrical troubleshooting, component replacement, and system testing Knowledge of proper torque specifications, fluid requirements, and OEM service procedures Ability to maintain detailed service records Equal Opportunity Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at ************************. Candidate Data Privacy Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger's service providers, including providers of background checks, staffing services, and cloud services. Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.

Under general supervision but acting according to established policies and procedures. Provides high quality customer service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. To actively listen to, troubleshoot and resolve customer problems and concerns. Representatives are also responsible for identifying and escalating customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions. Essential Duties and Responsibilities Receive inbound calls from both internal and external customers. Represents the bank to the customer in a courteous, professional manner, and providing the customer prompt, efficient and accurate service. Ensure that all callers' needs are met and handled appropriately during initial contact. Answer questions about our products, services and the company. Assist customers with any technical issue experienced with online banking, bank website and bank application. Answer customer questions and solves problems for customers and branch staff. Listen to problems, collecting data, securing answers and reporting results to interested individuals. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Explain products and services to new and existing customers and the potential value added. Perform account maintenance activities. Effectively works individually and in a team Develops customer rapport and discovers customer needs. Completes compliance training monthly Understands all laws and regulations that apply and complies with the requirements. Keep records of all conversations in our call center database in a comprehensible way. Performs all other related duties as assigned. Knowledge, Skills, and Abilities Solid phone and verbal communication skills Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections. Must possess a professional and friendly attitude and be able to quickly develop a rapport with the customer over the phone. Ability to learn and navigate new software quickly. Must have the ability to understand oral and written instructions. Should have the knowledge and ability to use office equipment such as telephone, computer, calculator, and fax. Strong problem solving skills Strong organizational and time management skills to perform multiple tasks within a limited time frame. Experiences Prior sales or call center back ground a plus One or more years of previous banking experienced preferred Excellent communication skills, within a phone-based environment Bilingual speaking a plus

Overview The IT Support Specialist is responsible for providing technical support to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices