Technical support representative jobs in Framingham, MA - 1,481 jobs

Position Type: Full Time (40+) Pay Type: Salary Seasonal Work: No Northeast Paving Benefits: Company Paid Basic Life Insurance Company Paid Long Term Disability Policy Company Paid Vacation & Holiday Pay Company Paid Parental Leave Company Paid Maternity Leave Company Paid Employee/Family Assistance Program (EAP) Voluntary Medical & Vision Insurance Voluntary Dental Insurance Voluntary Short Term Disability Voluntary Supplemental Term Life Voluntary Accident, Legal, Hospital, Critical Illness Policies 401(k) Plan w/Employer Match Annual Company Stock Purchase Opportunities Discount Partnerships: Verizon, Ford, Perkspot Health and Wellness Benefits, including Monthly Gym/Fitness Incentives General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects. Key Duties Create, review and triage support Tier (1-2) tickets on a timely basis Project work related to the implementation of new technology tools. Provide end-user desktop support via remote support tools or in person visits Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly. Install and configure new computers, monitors, and printers. Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices Create clear, concise process and system diagrams and other supporting documentation Coordinate with vendors to execute software and firmware upgrades Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies Assist with other projects and tasks as required Identify issues requiring escalated support and route to the appropriate team or leadership. Identify recurring or unique issues, develop solutions, and verify successful implementation. Document and/or update documentation for identified issues, solutions, and procedures. Train and/or mentor junior team members. Share knowledge and best practices. Actively participate in team meetings and feedback sessions. Qualification Requirements General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience 3 + years of technical experience working with hardware/software Bachelor's degree or equivalent Experience Experience working in windows and virtualized environments Ability to utilize an ITSM system for change and incident management Microsoft training and related certifications are a plus Strong interpersonal, organizational and customer service skills Ability to work flexible/extended hours when requested or participate in an on-call schedule Able to work both independently and effectively with remote team members as necessary Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties. Lifting and transporting of moderately heavy objects (40 lbs). Drive to locations to assist users or deploy systems as needed Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required. Noise level in the office work environment is normal. Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees. Assess work environment for possible hazards and makes sure training is adequate to the task. Has proper personal protective equipment and tools, uses them appropriately for the given task. Speaks up if seeing an unsafe act Identifies and turns in near miss reports Asks for help, when needed, to perform tasks safely. Considers if there is a safer way to perform work and communicates. Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply.

A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr

Title: Smartsheet Specialist - Product Launch Support Employment Type: Contract (4+ Months - potential to extend) Status: Accepting Candidates About the Role This role supports operational project planning for a high-visibility product launch. The specialist will work with cross-functional and global teams to drive launch readiness, visibility, and execution through advanced Smartsheet solutions. Key Responsibilities Develop and manage Smartsheet-based project plans, timelines, and dependency maps for launch activities. Build Smartsheet dashboards, reports, and automated workflows to track KPIs, readiness, and risks. Provide real-time visibility into progress, resource allocation, and issue escalation. Partner with cross-functional and global stakeholders to align launch execution and milestones. Support strong project governance and operational execution in a fast-paced environment. Qualifications 3+ years of experience in project management and operational planning. Advanced hands-on expertise with Smartsheet (dashboards, automation, reports, data linking). Experience supporting product launch or commercialization initiatives. Strong communication, organization, and stakeholder management skills. Exposure to pharma, biotech, or life sciences environments preferred. Compensation (MA Pay Transparency) Estimated hourly range: $50-$53/hr (W-2). Final rate within this range will be based on skills, experience, and interview results.

Job Details: Job Title: CSR Planner Pay Rate: $25-$27/hour (W2, No Benefits) - based on experience Schedule: 1st Shift | 7:30 AM - 4:00 PM Duration: 1-Year Contract with Potential for Permanent Conversion About the Role: We are hiring a CSR Planner to join a highly technical, engineering-driven manufacturing plant specializing in instrumentation materials. This role is based onsite in Foxborough, MA, and supports a close-knit team of approximately 20 professionals across Customer Service, Planning, and Purchasing. You'll work in a diverse, collaborative environment where teamwork is encouraged, ideas are valued, and everyone has the opportunity to contribute to team discussions and process improvement initiatives. This role is ideal for someone seeking career growth, upward mobility, and hands-on experience within a complex manufacturing operation. Periodic travel may be available for training opportunities. Key Responsibilities: Enter and manage customer orders, interpret requests, and assign work to appropriate team members. Serve as a liaison between internal teams and external customers, coordinating with manufacturing, sales, distribution, and field service. Handle customer inquiries and complaints related to order status, production, delivery, and billing in a timely and accurate manner. Perform order processing, error correction, and maintenance for order-based and proposal-based requests. Coordinate product selection, order placement, delivery schedules, and expediting with customers. Proactively resolve customer issues to strengthen relationships and drive positive feedback. Provide product information, including limited technical details when required. Maintain and update data across systems such as SAP, Quote-to-Cash, Salesforce, Buy Automation, shared drives, and external portals. Qualifications: No degree required. Strong verbal and written communication skills. Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment. Proven ability to build and maintain effective working relationships with internal and external partners. Strong mediation, negotiation, and facilitation skills. Working knowledge of Microsoft Windows and standard business applications (Word, Excel, Access). Experience using Salesforce is preferred. SAP experience is a plus. Why Consider This Role? Engineering-focused manufacturing environment. Collaborative and diverse team culture. Opportunity to grow skills and advance within the organization. Potential for permanent conversion. If you enjoy customer interaction, thrive in a manufacturing or engineering setting, and are eager to grow your career, we'd love to hear from you.

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

Rate: $21 per hour to $23 per hour upon completion of training (60 days) Schedule: 8:30AM-5PM Who We're Looking For We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others. We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you. Position Summary As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team. This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations. About Medicare Joe We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity. We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity. We Provide: Hands-on training and development for the Medicare space Clear promotion track from Trainee to Advisor within 60-90 days Structured support from managers and senior team members Opportunities for long-term growth in operations, licensing, or leadership A professional yet fun and collaborative work environment Performance Objectives Learn and apply basic Medicare knowledge Complete our 60-day onboarding and training curriculum Handle 20-40 calls and texts/day with professionalism Complete 20-30 daily client service tasks and follow-ups Answer Medicare-related questions with confidence and clarity Support agents by prepping clients for transfers and resolving escalated issues Handle claim and carrier concerns with efficiency and ownership Use internal systems (CRM, GHL) to manage all client documentation Take full ownership of your customer interactions and tasks by end of day Collaborate with leadership to resolve client issues Participate in feedback sessions and ongoing coaching Key Competencies Professional, friendly communication-both written and verbal Organized and efficient with daily task management Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation Strong problem-solving skills and ability to take initiative Willingness to learn and grow through coaching Ability to manage high volume and multitask under pressure Detail-oriented and accurate with documentation Team player with a positive attitude Committed to delivering a high standard of service Education & Experience Bachelor's degree (preferred) 1+ year in customer service, admin, or healthcare support roles Experience with CRM tools or inbound call handling is a plus Must be comfortable working in a fast-paced, collaborative office Physical Requirements Prolonged periods sitting at a desk, using a computer and phone Must be able to communicate clearly over the phone and in person Onsite presence required in our Lincoln, RI office (this is not a remote role) Benefits 401(k) with company match Paid vacation time (2 weeks after 3 months of employment) Paid holidays Paid professional training & development Paid continuing education for compliance and licensing Company and individual performance incentives

This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Health & Wellness We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services. Military Hiring Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty. Job Description CSA TS Client Services About the Role: As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Your primary responsibility will be to address client inquiries, troubleshoot technical issues, and ensure timely resolution of all support requests. You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high-quality service and support. Essential Job Responsibilities: Daily tasks and responsibilities include, but are not limited to the following: Maintain a positive and professional demeanor in all client interactions, striving to exceed expectations and deliver an outstanding service experience that reinforces client loyalty and satisfaction. Provide consistent quality experience in satisfying client demands. Continuously monitor email. Respond accordingly, as per business processes and operational guidelines, in a timely manner. Demonstrate strong attention to and focus on details and processes. Perform frequent quality checks during process. Handle time-sensitive, confidential materials in accordance with privacy protection policies. Establish operating procedures and quality standards. Adapt to process changes as required by the client. Document all client interactions, inquiries, and resolutions accurately and comprehensively in the appropriate systems or databases, ensuring thorough record-keeping and data accuracy. Collaborate closely with internal technical teams to escalate complex issues and ensure timely resolution, advocating for clients and providing regular updates on the status of their cases. Identify trends or recurring issues in client inquiries and work proactively to address root causes, contributing to ongoing improvements in product quality and customer satisfaction. Provide feedback to internal teams based on client insights and experiences, advocating for enhancements or new features to meet client needs and expectations. Other site national support and special projects as needed. Participate in cross-training. QUALIFICATIONS: 2+ years of customer service experience High school diploma or equivalent (GED) Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.) Excellent verbal and written communication skills REQUIREMENTS Strong organizational skills, attention to details Ability to work with minimal supervision Ability to run a variety of tasks while fostering teamwork Ability to learn various programs and applications Ability to lift up to 55 lbs. Ability to consistently adhere to business procedure guidelines and policies, and company safety standards Accountability to meet the employer's attendance policy Ability to take and follow directions Professional presence "The pay range for this position starts at $19/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.” EEO Statement Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com ****************. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.

Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support Department: Engineering / Research & Development Reports To: Engineering Manager or R&D Lead The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies. Key Responsibilities Manufacturing & Engineering Support Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components Assist in process development, documentation, and continuous improvement initiatives Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions Perform assembly, alignment, calibration, and testing of electro-optical systems Maintain engineering builds, fixtures, and test setups Research & Development Support Assist engineers with prototype builds, experimental setups, and feasibility testing Support optical and electronic testing, data collection, and analysis Modify existing designs or components under engineering direction Document test procedures, results, and design changes Participate in design reviews and contribute practical manufacturing feedback Testing & Documentation Execute functional, environmental, and performance testing per engineering specifications Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers Create and update work instructions, test procedures, and engineering documentation Ensure compliance with quality standards and configuration control requirements General Duties Maintain cleanroom or controlled lab environments as required Follow ESD, safety, and quality procedures Support cross-functional teams including Quality, Manufacturing, and Supply Chain Required Qualifications Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience) 3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment Hands-on experience with electro-optical assemblies and test equipment Ability to read and interpret engineering drawings, schematics, and technical documentation Strong mechanical aptitude and troubleshooting skills Preferred Qualifications Experience supporting R&D or new product development programs Familiarity with optical alignment, laser systems, imaging sensors, or photonic components Experience with prototype builds and low-volume manufacturing Knowledge of GD&T, SPC, and basic data analysis Experience working in regulated environments (ISO, AS9100, FDA, etc.) Skills & Competencies Strong attention to detail and documentation discipline Ability to work independently and collaboratively in a team environment Effective communication with engineers and manufacturing personnel Comfortable working with tight tolerances and precision components Adaptable to changing priorities and experimental work Work Environment Combination of manufacturing floor, laboratory, and cleanroom environments May require handling delicate optical components and working with lasers or high-voltage equipment Occasional overtime or schedule flexibility may be required to support development milestones

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. * Promptly answers all incoming calls in a polite and professional manner. * Directs calls to the appropriate departments. * Schedules appointments and reviews appointment details, date, time, location, and clinician. * Keeps demographic information updated and accurate. * Communicates PCP change requests or transfer care/location requests. * Sends late arrival notices and follows cancellation and rescheduling procedures. * Assists with on-boarding, training, quality assurance and employee engagement. Qualifications * Bilingual, Spanish and English. * High School diploma or GED certificate. * Computer knowledge. * Excellent communication skills. * Excellent customer service skills. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters. Have a valid United States Social Security Number (SSN). Remain in “valid” Visa status as applicable. A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester. Federal Work Study student may apply. In good disciplinary standing. Must be located in the U.S. For complete program details, please go to our website: *************************** Audio/Visual equipment support for learning and rehearsal spaces on campus. Review of applications will begin in January 2026.Essential Duties and Responsibilities: Provides on-call classroom support related to musical equipment for faculty and students, in a polite and professional manner Responsible for inventory, testing, and relocation of equipment Required Skills and Knowledge: This position requires basic knowledge of audio system (PA) operation, setup, installations, maintenance, and troubleshooting Must be able to lift up to 45 pounds Professional and attentive communication skills Preferred Skills and Knowledge: Experience with instrument amplification and audio visual cabling is preferred Studio/Live Sound experience is a plus General knowledge of Apple computer systems and applications MP&E or EPD majors are encouraged to apply Expected Hours Per Week: 10-20 Expected Dates and Times of Shifts: Monday-Friday, anywhere between 9am-6pm Hourly Rate: $16.97 Hiring Manager: Patrick Fahey

Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. * Promptly answers all incoming calls in a polite and professional manner. * Directs calls to the appropriate departments. * Schedules appointments and reviews appointment details, date, time, location, and clinician. * Keeps demographic information updated and accurate. * Communicates PCP change requests or transfer care/location requests. * Sends late arrival notices and follows cancellation and rescheduling procedures. * Assists with on-boarding, training, quality assurance and employee engagement. Qualifications * Bilingual, Spanish and English. * High School diploma or GED certificate. * Computer knowledge. * Excellent communication skills. * Excellent customer service skills. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.