Technical support representative jobs in League City, TX - 1,003 jobs
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Technical Specialist (Highland Village R437)
Apple 4.8
Technical support representative job in Houston, TX
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technicalsupport and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$101k-133k yearly est. 8d ago
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Senior Technical Coordinator
Atkinsrealis
Technical support representative job in Houston, TX
Technical support representative job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 1d ago
Technical Product Support Specialist
Digilock
Technical support representative job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technicalsupport!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 2d ago
IT Support Technician
Bluewave Express Car Wash 4.5
Technical support representative job in Houston, TX
Dive into Tech with Bluewave Express Wash!
Are you ready to make a splash in the world of tech support? Bluewave Express Wash is on the lookout for a tech-savvy superstar to join our dynamic team. As a rapidly growing express car wash company, we're committed to delivering top-notch service and using cutting-edge technology to stay ahead of the curve. If you have a knack for troubleshooting and a passion for innovation, we want you on our team!
Why Bluewave Express Wash Rocks:
Be part of an innovative and fast-growing company that's making waves in the car wash industry.
Work in a supportive and exciting environment where your skills are valued and developed.
Enjoy career growth opportunities that will help you ride the wave to the top.
Celebrate the holidays in style with holiday pay and other exciting perks.
What You'll Be Doing:
IP Camera Systems: Provide expert support for our IP camera systems, ensuring everything runs smoothly and securely.
PCs and Peripherals: Keep our PCs and peripherals in top shape with your tech expertise.
Alarm Systems: Support and maintain our alarm systems, keeping our operations safe and sound.
New PC Setup: Configure and set up new PCs, ensuring they're ready for action from day one.
Troubleshooting: Dive into hardware and software issues, resolving them with skill and efficiency.
Network Cabling: Run and terminate network cabling like a pro, keeping our network robust and reliable.
Issue Escalation: Identify and escalate issues that need urgent attention, ensuring nothing slips through the cracks.
After Hours Support: Be ready to provide after-hours and on-call support for urgent issues, because tech never sleeps!
What We're Looking For:
Troubleshooting Guru: Strong troubleshooting skills that make you the go-to person for solving tech problems.
Networking Know-How: Basic understanding of TCP/IP networking to keep our systems connected and running smoothly.
Qualified Pro: Associate degree or equivalent work experience that demonstrates your expertise.
Desired Experience:
IP Camera Systems: Prior experience working with IP camera systems is a big plus.
Network Cabling: Experience in pulling network cabling will make you stand out.
Car Wash Tech: Any experience with car wash POS systems or tunnel controllers is a bonus.
Ready to take the plunge and join the Bluewave Express Wash tech team? Apply now and let's ride the wave of innovation together!
$36k-43k yearly est. 8d ago
Analyst II Desktop Support
Boardwalk Pipeline Partners 4.8
Technical support representative job in Houston, TX
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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at ********************
We are currently looking for an Analyst II Desktop Support for our Houston, TX office.
POSITION DESCRIPTION:
The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering questions or resolving technology issues for clients, responsibilities will include troubleshooting of minor computer problems; support concerning the use of mobile devices and resolution of client computer hardware and software needs, printing support, etc. Job role is required to participate in 24x7 On-Call rotation.
Job Responsibilities
Provide level 1 support for Service Desk line during peak call periods
Help Workstation and Service Desk team members with support.
Provide technicalsupport for all PC hardware, software, and peripherals, while assisting in maintaining the stability of LAN/WAN connections and maintaining a consistent high level of quality ensuring all details of requests are met
Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool
Provide remote access/VPN support
Provide "how to" assistance with all internally supported devices, applications and systems
Consistently adheres to defined Standard Operating Procedures (SOP)
Records and tracks customer incidents, calls and service requests through to completion in a timely manner
Acquires and maintains some knowledge for supported products and support policies
Proactively research and stay abreast of new technology including but not limited to: Microsoft Windows, Office, remote connectivity products, workstation and mobile devices
Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues
Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups
Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides
Participate in 24x7 On-Call rotation and adheres to Service Level Agreements (SLA)
REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
5+ years minimum in-depth, hands-on support role on IT Workstation or customer support environment
3 years minimum technical knowledge of hardware lifecycle management and software deployment
Advanced knowledge of help desk software, database connectivity and remote-control tools
Strong customer service orientation and communication skills
Advanced computer technology troubleshooting and multi-tasking skills
Advanced troubleshooting and root cause analysis skills
Experience with incident tracking software
Experience in working with PC desktops and laptops
Experience with PC image deployment tools and processes
Ensure workstations are patched and client software updated
Level 1 A/V support for conference rooms
Experience scripting and automating software deployment processes to all workstation computer assets
Ability to maintain the confidentiality of sensitive information
Occasionally lift and/or move up to 50 pounds
PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
Advanced experience supporting latest versions of Windows Client OS and M365
Experience with Freshervice Incident management
Experience providing Mobile device support of iPhones, iPads and Mac's
Advanced experience with PC image deployment tools and processes
Advanced Mobile device support skills of iPhones and iPads
Knowledge of Microsoft Endpoint Management (Intune)
Advanced knowledge of Microsoft Active Directory\Azure and group policy deployments
Advanced knowledge of SCCM
REQUIRED EDUCATION:
Associate's degree in computer science, Information Systems or related field of study - or equivalent experience
PREFERRED EDUCATION:
BA/BS degree in related discipline
ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.
Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.
$49k-56k yearly est. 8d ago
Call Center Customer Service Rep - Houston, TX
ARS Rescue Rooter
Technical support representative job in Houston, TX
Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N Customer Service, Call Center, Service, Retail, Customer
$25k-33k yearly est. 8d ago
PC Helpdesk Technicians
Adex Corporation 4.2
Technical support representative job in Houston, TX
Help Desk Technician Domain Knowledge: Operating Systems/Platforms:
Able to install OS onto computers and servers
Able to add/remove users
CompTIA type skillsets
Able to install software using package manager of choice
Computer Architecture:
Understanding of how computer peripherals connect to the computer
Able to connect monitor, keyboard and printer to the computer
Basic understanding of different system components like CPU, memory, HDD and these components inter-operate.
File Systems:
Basic File Systems understanding
Format a USB-Dongle and transfer >4GB files using USB-Dongle
Storage:
Basic storage systems understanding
Able to restore off of remote networks
Networking:
Basic networking understanding
Understands IP Addressing
Understands MAC address, subnet, DNS and DHCP
Able to configure workstations
Able to configure static routing on a workstation
Project Support Role:
Complete initial Contact with Site for Scheduling
Contact sites for site discovery
Confirm device count per site to be shipped
Confirm Schedule dates for migrations.
Work with team help desk supporttechnicians' for confirmation of all site information is complete and scheduling of site migrations
Follow upon completion of migrations for shipping returns and migration tracking totals.
Education:
Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
$37k-50k yearly est. 8d ago
Regional Support Specialist - Houston, TX
Anywhere Re
Technical support representative job in Houston, TX
Ready to be part of something great? Were looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. Youll support our agents, branch leaders, and marketing efforts in ways that help Support Specialist, Support, Specialist, Social Media, Branch Manager, Regional, Property Management, Business Services
$34k-58k yearly est. 8d ago
Regional Support Specialist - Houston, TX
Anywhere Real Estate
Technical support representative job in Houston, TX
**Ready to be part of something great?**
We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
**Responsibilities:**
**Agent Support**
· Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
· Support agents with any technology, process, or operationally related questions
· Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
· Promote a friendly, inclusive office culture that reinforces our agent value proposition
· Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
· Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
**Branch Leader Support**
· Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
· Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
· Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
· Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
· Assist Branch Manager with the intake process for new Agents, as needed
· Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
· Identify potential processes or product enhancements to be reviewed and implemented
**Office Organization**
· Greet and direct agents and clients to workspaces or conference rooms as applicable
· Collaborate with our facilities and IT partners to ensure all office items remain in working order
· Maintain adequate inventory of office supplies and ensure timely distribution of mail
**Minimum Qualifications:**
- Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
- Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
- Excellent written and verbal communication skills are essential
- Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
- Proficiency with Microsoft Office applications is strongly preferred
- Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
- A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
- Willingness to be nimble and adjust priorities as needed
- Ability to travel to additional offices in the region on an as-needed basis
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
· Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
· 401(k) savings plan with company match
· Paid Time Off to Include Holidays, Vacation Time, and Sick Time
· Paid Family & Paternity Leave
· Life Insurance
· Business Travel Accident Insurance
· All employees receive access to LinkedIn Learning
· Tuition reimbursement for approved programs
· Employee Referral Program
· Adoption Assistance Program
· Employee Assistance Program
· Health and Wellness Program and Incentives
· Employee Discounts
· Employee Resource Groups
\#indjobs
Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
$34k-58k yearly est. 8d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Technical support representative job in Houston, TX
A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customer service and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 5d ago
Customer Service Representative
Hamilton Barnes 🌳
Technical support representative job in Houston, TX
We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customer service through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technicalsupport.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customer service role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 4d ago
Customer Service Representative
Alphagraphics-Us651
Technical support representative job in Spring, TX
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus!
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$25k-33k yearly est. 8d ago
Spanish Speaking Plasma Center Technician
Biolife Plasma Services 4.0
Technical support representative job in Houston, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
**About the role:**
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
**How you will contribute:**
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
**What you bring to Takeda:**
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
**What Takeda can offer you:**
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
**More about us:**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - TX - Houston - FM
**U.S. Starting Hourly Wage:**
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - TX - Houston - FM
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Part time
**Job Exempt**
No
$16 hourly 8d ago
Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Technical support representative job in Houston, TX
The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 49d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-88k yearly est. 38d ago
Technology Support II - Production Support
JPMC
Technical support representative job in Houston, TX
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improves operational stability and availability through participation in problem management
Assists in the escalation and communication of issues and solutions to the business and technology stakeholders
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Ability to code in at least one programming language such as Shell or Python
Proficient knowledge of maintaining a Cloud-base infrastructure
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with Linux as an operating system, and application support
Familiarity with site reliability concepts, principles, and practices
Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Preferred qualifications, capabilities, and skills
Proficient knowledge of financial services industry
$36k-66k yearly est. Auto-Apply 60d+ ago
Technology Support III
Jpmorganchase 4.8
Technical support representative job in Houston, TX
As an application support member at JPMorgan Chase within the Corporate Technology, you will ensure the operational stability, availability, application support mgmt. and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions and user support requests for Engineers Platform & Services leading to a seamless user experience. Critical thinking while resolving day-to-day user support and incident management will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm.
Analyze identify gaps in process, and offer ideas for improvement in areas that require remediation or enhancement
Improves operational stability and availability through participation in problem management
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Participates in triaging, examining, diagnosing, and resolving incidents and work with various AD team to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or collaborating with AD/SRE teams.
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience with common networking technologies, and continuous integration and continuous delivery tools like Spinnaker, Jenkins, GitLab, or Terraform.
Experience supporting public/private cloud-based applications.
Knowledge in automating daily support operations using scripting and tooling.
Experience in one or more observability and monitoring tools and techniques like Datadog, Dynatrace, Splunk, ITRS Geneos, etc.
Knowledge of one or more general-purpose programming languages or automation scripting (Python, UNIX shell scripting, etc.).
Experience with one or more major cloud services (AWS, Azure or GCP) and Infrastructure as Code tooling.
Understanding of networking concepts and troubleshooting.
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
Possesses a continuous improvement mindset.
Preferred qualifications, capabilities, and skills
Bachelor's degree in Computer Science, Information Systems, or related field.
Experience with cloud-based applications and modern deployment practices.
$46k-70k yearly est. Auto-Apply 16d ago
Production Technician I - Clean Room Support 1st Shift
QuVa Pharma 4.5
Technical support representative job in Sugar Land, TX
Our Production Technician I - Prep/Cleanroom SupportTechnician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role for our 1st shift, working Monday through Friday from 5:30 AM - 2:00 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Production Technician I - Prep/Clean Room Support Does Each Day:
* Support cleanrooms, formulations, ILP, and compounding
* Assist in preparation, transportation, labeling, production, and processing of materials
* Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards
* Maintain Aseptic Gowning Qualification to support cleaning
* Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs)
* Manage FEFO of chemicals, pulling expired ones monthly
* Complete documentation of activities in accordance with established procedures
* Perform sterile filter integrity testing as required
Our Most Successful Production Technicians I - Prep/Clean Room Support:
* Promote active listening with team members and enjoys collaboration
* Effectively and productively engages with others and establishes trust, credibility, and confidence with others
* Are Customer Oriented
* Take initiative to identify problems and opportunities
Minimum Requirements for this Role:
* A High School diploma or equivalent
* Able to successfully complete a background check
* Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
* Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds
* Able and willing to follow strict clothing and accessory rules to support our sterile operating environment
* 18+ years of age
* Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas
Any of the Following Will Give You an Edge:
* Experience in a role requiring repetitive tasks
* Experience in a pharmaceutical manufacturing environment
* Experience with Good Documentation Practices (GDPs)
* 1-year of pharmaceutical manufacturing
* CPhT Certification
* ACPE Sterile Certification
Benefits of Working at Quva:
* Set, full-time, consistent work schedule
* Comprehensive health and wellness benefits including medical, dental and vision
* 401k retirement program with company match
* 17 paid days off plus 8 paid holidays per year
* Occasional weekend and overtime opportunities with advance notice
* National, industry-leading high growth company with future career advancement opportunities
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will."
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
$36k-65k yearly est. 13d ago
MWD/LWD Maintenance and Tech Support Engineer
Scientific Drilling 4.8
Technical support representative job in Houston, TX
Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems.
Essential Duties and Responsibilities:
TechnicalSupport assembly and maintenance of MWD/LWD/RSS tools and BHAs
Conduct equipment test and troubleshooting as needed to find failure root cause
Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients
Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations
Identify and document product and procedure improvements and drive implementation
Managerial
Coordinate assembly processes and production output based on client needs
Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements
Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management
Willing to perform all other reasonable duties as assigned but not specified in this description
Job Knowledge, Skills, and Abilities:
Several years MWD field experience, ideally with SDI system
Profound technical knowledge related to tool assembly and testing
Organizational skills to coordinate and optimize complex workflows
Communication skills to interact with internal and external clients as well as other support groups
As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.)
Education, Experience & Requirements:
Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent
Ideally more than 3 years related job experience or equivalent experience
Location, Physical Requirements, and PPE:
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle.
Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required.
Limitations and Disclaimer:
This describes the general duties and responsibilities, and physical requirements associated with the position;
it is not an exhaustive list of all duties, responsibilities, or skills required for the position.
The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities.
To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
$59k-85k yearly est. 49d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in League City, TX?
The average technical support representative in League City, TX earns between $26,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in League City, TX