Technical support representative jobs in Lexington, SC

Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $17/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Location: Must reside in Sumter, SC, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

at Unlimited Service Group Entry Level Help Desk Analyst Unlimited Service Group is a high quality, locally focused commercial kitchen field service operation with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 135 locations across North America, Unlimited Service Group is driven by its mission to change industry standards by developing innovations solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride is assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same! Learn more about us at ************************ Perks Strong Company Culture! Casual dress code All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered. Enjoy the benefits of our Town Share program - Share in our company's success! The Job at a Glance Unlimited Service Group is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst. This is a fantastic opportunity for someone eager to gain hands-on experience supporting end-user technology, imaging computers, managing IT assets, and configuring devices for new hires. If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you! A Typical Day Image and configure Windows desktops and laptops for new and existing users. Set up and support mobile devices, including iPhones and iPads. Manage returned equipment, ensuring proper data handling, reimaging, and redeployment. Maintain and track IT inventory, keeping records of laptops, desktops, and mobile devices up to date. Collaborate with IT team members to document procedures, improve workflows, and enhance user support. Assist with general hardware support. To Land This Opportunity Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices Strong attention to detail. Excellent communication and interpersonal skills. Motivated to learn new technologies quickly and stay current with industry changes. Ability to thrive in a fast-paced, evolving work environment. A collaborative team player. Must be at least 18 years of age Completion of a satisfactory background check and drug screen required. Schedule & Location Full-time, on-site position located in Lexington, SC. Monday through Friday, 8:00 AM - 5:00 PM. Occasional evening and weekend work may be required based on job demands. No travel required for this position. Benefits At Unlimited Service Group, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits. Competitive Compensation Insurance 401k and 401k Match Generous Time Away Program Employee Assistance Programs Employee Relations Events Employee Recognition Programs #MobileDeviceManagement #AssetManagement #Imaging #InventoryManagement #EntryLevel Unlimited Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MAC Medical is known for having a team culture that works together and inspires us to be better! We are a family owned and operated business founded in 1998 which builds American made medical equipment. In 2020, our growing business started Cooperworks Industries, a plastic laminate cabinet company. Join our team and grow with us! Customer Support Representative As a Customer Support Representative, you will engage with our customers, professionally address inquiries, accurately process orders, and proactively resolve issues. Duties/Responsibilities: Interact with customers via telephone, email, or online chat, to provide support and information on an assigned product or service. Ensure that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff. Performs other related duties as assigned. Required Skills/Abilities: Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. Knowledge of, or ability to learn, product, service, or area of customer service specialization. Education and Experience: High school diploma or equivalent. Customer service experience required. Some experience with the product or service to which the specialist will be assigned preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits: Health insurance Dental insurance Vision insurance Life insurance Short-term disability Long-term disability Paid time off Paid holidays Employee assistance program 401(k) 401(k) matching Starting Salary: $21 - $24/hour or higher depending on experience. Equal Opportunity Employer

The job of Technology Support Technician was established for the purpose/s of installing and maintaining computer hardware and software; resolving immediate operational and/or safety concerns; and providing in-service training and documentation on applications and software. Job Summary: Assesses malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations. Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions. Develop skill and knowledge level for the purpose of moving to a higher level of network support. Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN, routing, and TCP/IP issues) for the purpose of maintaining district computer operations. Installs computer hardware, peripherals, and network equipment and application software for the purpose of maintaining safe and effective district and site operation including classrooms, library and computer labs. Prepares a variety of written materials (e.g. work order reports, inventory control, procedures, etc.) for the purpose of providing written support and/or conveying information. Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition. Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair. Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing, configuration, etc.) for the purpose of meeting the computer processing needs of the users. Warehouses computer parts, supplies, and materials for the purpose of establishing an inventory of items commonly required to repair computer hardware. Assists other personnel for the purpose of supporting them in the completion of their work activities. Qualifications: Job related experience is required. Targeted job related education that meets organization's prerequisite requirements. CCNA Microsoft Certified IT Professional (MCITP) or other current Microsoft certifications

The Customer Support Center Representative is responsible for delivering exceptional service to bank customers by telephone and online chat in an efficient, accurate, and professional manner. The Representative provides account information, researches and resolves customer requests, troubleshoots online banking access issues, and performs a variety of account maintenance functions. The role also includes identifying customer needs and recommending appropriate bank products and services. Requirements The Customer Support Center operates seven days a week, aligned with 7-day branch schedules. Agents are scheduled to work weekdays and Saturdays on a rotating basis; with Sunday coverage offered on a volunteer basis only. Flexibility in scheduling, including evenings and weekends, is required to meet customer and operational needs. Competitive salary and benefits package available. EEO. Salary Description minimum $18.00 per hour

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description This service supports Environmental Management Sector Clients and ProSidian Team Members (# FTe's: 1.***********61537) work as part of an Engagement Team Cadre (Labor Category | Prof) to fulfill T&M - Time and Materials (T&M) requirements. Responsible for monitoring and evaluating the progress of assigned subcontracts and conducting daily field surveillance of sub-contractors to ensure compliance with the contract, safety, quality, environmental and technical requirements. Responsibilities incl Construction Subcontract Technical Representative (STR) [CO106] Candidates shall work to support requirements for Technical General Support Services (GSSC) related to NAICS: 541690 - Environmental Consulting Services, NAICS: 541690 - Scientific and Technical Consulting Services - Energy, and NAICS: 591690 - Professional Scientific Technical Consulting Services and fulfill the following -- Position Responsibilities: Pre-Award Review design output Verify field conditions Prepare and/or review estimates Prepare and/or review schedules Prepare field conditions and safety documents Assemble all documents for the requisition package Support procurement in pre-bid meetings and coordinate answers to bidders' technical questions Assist procurement in the evaluation of bids Post Award Coordinate subcontractor badging and training Review subcontractor safety plans and other submittals as required Prepare computer-based work packages using Asset Suite and Assisted Hazard Analysis Establish STR files in accordance with procedures Coordinate other subcontractor needs (security, radon, permits, etc.) Coordinate SRR provided services or materials In conjunction with procurement, conduct the Pre-Construction meeting Work Execution and Oversight Verify all necessary documents are approved prior to work (work package, permits, safety plans, submittals, etc.) Ensure pre-job briefing is performed Daily oversight of subcontractor work to ensure conformance to requirements Perform safety walk-downs and Focused Observations to verify/document safe performance Participate/lead investigations of subcontractor incidents/injuries Maintain detailed Daily Activity Reports to document job progress, problems, deficiencies, etc. Coordinate resolution to field and design issues Monitor and report on schedule and cost performance Prepare monthly accruals and approve subcontractor applications for payment Coordinate work activities between subcontractors or site personnel Interface with others such as the facility, radon, safety, IH, QC, etc. to support subcontractor work Collect and report subcontractor weekly man-hours Participate in weekly subcontract progress meetings Prepare subcontract change requests Assist procurement in evaluations of changes and negotiations with subcontractor Support project team meetings Coordinate and verify ongoing/revised subcontractor submittals Prepare the turnover package Coordinate turnover to the facility and manage the completion of punch list Generate Certificates of Mechanical and Physical Completion Closeout work packages Subcontract Close Out Ensure collection and closeout of all subcontractor security badges Ensure all subcontract deliverables are complete and accepted Assist procurement in resolving any outstanding claims or change notices Approve final application for payment Prepare Subcontractor Performance Report as required Turnover subcontract files to procurement #TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #SavannahRiver #EnvironmentalManagement Qualifications The Construction Subcontract Technical Representative (STR) - Construction shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and be proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Requisite work experience and technical skills to fulfill the roles and responsibilities of the Construction Subcontract Technical Representative working and performing tasks in the Energy Industry (Oil and Gas / Power and Utilities / Nuclear Energy) Bachelor's degree in engineering or construction and at least 5 years of practical experience in construction or Associate's degree in engineering or construction-related field and 5-10 years of practical experience in construction or High school diploma and 10+ years of practical experience in construction engineering or related area Working knowledge of subcontract formation and management with at least 2 years of practical experience Knowledge and understanding of DOE/federal contracting requirements (FAR, DEAR, etc.) Working knowledge of construction safety requirements (OSHA 1926) Experience in the development and analysis of construction schedules and estimates Previous experience with generating work execution plans (preferably utilizing the Asset Suite work control system) Previous experience with generating job hazards analysis (preferably using the Assisted Hazard Analysis program) Excellent oral and written communications skills Previous related experience at SRS would be a plus A 40-hour workweek is scheduled. SRR construction utilizes a 10 hour per day - four days per week schedule. Candidates must possess a valid driver's license Personal vehicles operated by candidates must have valid registration Personal vehicles operated by the candidate must be insured with proof of insurance within the vehicle TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly. Responsibilities Respond to user inquiries via phone, email or ticketing system. Diagnose and resolve hardware, software, and network problems. Install, configure, and maintain desktops, laptops and peripheral devices. Mange user accounts, permissions, and access in Active Directory or similar systems. Perform routine system updates, patches, and security checks. Document issues and solutions in the knowledge base for future reference. Assist with onboarding and setup of new employees' IT equipment. Escalate complex issues. Experience Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments. Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration. Experience with Active Directory for user account management and group policies. Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools). Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk). Knowledge of basic cybersecurity practices, including endpoint protection and patch management. Excellent problem-solving skills and ability to document technical solutions clearly. Benefits Competitive compensation packages 401k with company match Medical, dental, vision plans Generous vacation policy, plus holidays Estimated Starting Salary Range The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.

Job Description At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider-we're your trusted partner in innovation. Are you someone who enjoys helping others, staying organized, and making a difference behind the scenes? If you've worked in customer service, a call center, retail, banking, or administrative roles-this could be the perfect next step in your career. We're looking for Customer Support Specialists who are great with people, detail-oriented, and comfortable learning new tools. What You'll Be Doing Provide friendly, helpful phone and email support to customers using our system Track and manage customer service requests using our internal tools Help users enroll in our services through an app and guide them through simple steps Support the setup of basic electronic transactions (we'll train you) Assist with documentation and audits Collaborate with team members and contribute to smooth daily operations What You'll Need A high school diploma or equivalent At least 2 years of experience in a customer service or administrative role (retail, banking, office, call center, etc.) Strong communication skills-both spoken and written A professional and friendly demeanor Basic computer skills (such as email, browsing, and Microsoft Office, File Explorer) Nice-to-Haves (Not Required) Associates Degree Familiarity with Electronic Data Interchange, Medicare or the Healthcare field Schedule Monday to Friday, standard 8-hour shifts, M-F 2 - 3 times a month you would be required to work 10:30am - 7:00pm Typical office environment, hybrid schedule If you're looking for a meaningful role with a company that values your contribution, apply now to join our team. We look forward to connecting with you. Benefits: 401(k) & matching Dental insurance Vision insurance Health insurance Life insurance Flexible Paid Time Off Paid Holidays What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting. Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support. Responds to all customer and leadership requests in a professional, courteous, and respectful manner. Consults directly with customers via phone, chat, and email and documents customer interactions thoroughly, clearly, and concisely. Creates knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality. Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products. Learns core task set for all features of assigned CGM software products and passes applicable exams. Clearly documents customer tickets in the CRM system and follows the processes established for CRM use. Your Qualification: Must be available between the hours of 8AM - 8PM EST Monday through Friday Minimum of 1 year customer service experience. Knowledge of Electronic Healthcare Records (EHR) systems, medical terminology/medical office workflow, medical billing or insurance and experience providing technical hands-on support Ability to manage multiple tasks and thrive in a high call volume, fast paced environment. Ability to troubleshoot and use the tools available in the Windows operating systems to diagnose problems. Ability to independently perform research using resources such as the internet and procedure manuals. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Job Title: Technical Support Specialist I At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow. Job Description The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail. Location There is a potential opportunity for this role to be remote with the right qualifications. Key Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve customer satisfaction Troubleshooting technical issues as identified Creating detailed records regarding reported requests, issues, and solutions Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Adhering to all corporate policies, practices, and controls. Other Duties as Assigned What We Offer: Competitive salary and benefits package. Opportunity to work with a passionate and innovative team. Career growth and development opportunities. Collaborative and dynamic work environment. Preferred Qualifications Equivalent Education Level Required: High school diploma or equivalent. Experience Required: Customer service or technical support is a plus Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office. Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers. Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position. Other: Must be eligible to work in the USA. May be subject to criminal background checks.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job is in a store/retail environment. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Salesforce & nCino Technical Program Intern (Hybrid - Columbia, SC) As a Salesforce & nCino Technical Program Intern you'll work with technical teams to provide a business analysis. Assist with devising, and promoting best practices and automated ways of performing and supporting production responsibilities. Our interns are invaluable to the team, and we appreciate the unique perspectives and fresh ideas they bring to our projects. Interns at AgFirst significantly contribute to accomplishing business objectives while gaining invaluable experience in their field of study and building their network. Our structured summer program includes opportunities for presenting to executive leadership, professional development, and building camaraderie with your intern group through volunteerism. Don't miss this opportunity to make your resume! What you'll do Assist in crafting the data structure, algorithms and software development best practices Showcase familiarity with AI concepts and frameworks (TensorFlow, PyTorch, scikit-learn, OpenAI APIs) Use Python and ReactJS What you'll need Pursing a bachelor's degree in Computer Science, Software Engineering or a related field Knowledge of cloud platforms (Azure, AWS) Experience with Generative AI tools or Machine Learning workflows

We promote a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration. The IT Operations Specialist serves as a strategic, innovative and emerging in a collaborative, fast-paced, and solutions-driven environment. IT Operations Specialist (Helpdesk/Desktop Support) Job Responsibilities: Assist IT personnel, end users and business partners to ensure that programs, systems, and equipment meet users needs and are understood by users. Provides IT services using methodical problem recognition, research, isolation and resolution steps. Must be able to handle basic IT issues including MS Office (Exchange O365 Email, Word, Excel), Active Directory, Abobe (PDF), iPhones, Windows desktops and pcs, Intune, end point devices including printers and copiers, Dell products, VOIP, and general networking. Should have prior experience working on an IT Service Desk. Participates in projects and initiatives to advance the operational effectiveness of the Office through cost savings, performance and customer satisfaction. Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands. Provides technical helpdesk and desktop support to the end users to identify, document and resolve technical issues involving the agencys software and hardware solutions. Serves as a subject matter expert and technical Liaison involving highly technical content, programs and/or applications to act as the liaison between the IT Division and assigned business areas interacting with end users to identify and document business requirements, to determine the best approach, to develop quality programs and detailed test plans, and to ensure all users are provided with adequate training. Provide project management and/or support to assigned agency divisions ensuring delivery of products that support the agency on time and to specification. Facilitates and leads assigned IT related functions to promote effective, efficient, transitional, educational and training operations for staff and personnel. Assists in the administration and continuing implementation of the agencys comprehensive Information Security Program Plan. Serve as an agency representative working with external partners, consultants, vendors, or other agencies to arrive at the most appropriate system or integration of multiple systems. IT Operations Specialist (Helpdesk/Desktop Support) Minimum Requirements: A bachelors degree in information technology, computer science, or a related technical field; or at least four (4) years of full-time experience in information technology administration or information security administration. *Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position. Preferred Experience: IT Certifications such as A+, MCP, MCITP, Security+, ITIL, or any Service Desk certifications IT Operations Specialist (Helpdesk/Desktop Support) Additional Requirements: Knowledge of information technology concepts and principles; experience in information technology project management; experience in designing and implementing information technology solutions; knowledge of information security program development and maintenance, including information security concepts, principles, policies, and procedures; knowledge of applicable regulatory policies, standards, procedures, and controls (e.g., SCDIS-200, NIST, COBIT, FedRAMP); excellent documentation skills; and ability to explain information security concepts to audiences outside the field. Must be comfortable in a fast paced and dynamic environment. Adaptability and flexibility regarding change and changing requirements are critical skills. Must be able to perform at high level in a team-oriented approach. Must be able to safely lift and carry equipment, supplies, boxes, etc. weighing up to 45 lbs. Must be able to sit, stand, and walk for intermittent periods. Must be able to reach, bend, and twist at the waist to perform filing, desk work, and operate office equipment. IT Operations Specialist (Helpdesk/Desktop Support) Preferred Qualifications: IT experience in a banking and/or financial organization.

Our Representative II / Customer Service Position supports our Dispatch and Sales Operation by providing customer service, answering phones and e-mails, supporting dispatch operation and sales team, and supporting scale house with weighing trucks and printing tickets. This is a well-rounded and unique role between the field and office environment. Benefits Benefits & Perks * Recession Resistant Industry * Consistent work, with a work/life balance * Overtime Opportunities * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid How to Get Started STEP ONE: Complete our online application (linked here) STEP TWO: Be prepared to speak with one of our Recruiters, as they'll be reaching out to you soon. STEP THREE: Keep an eye on your texts and emails, we'll use this to send you additional details, questions, and information pertaining to our hiring interview and selection process. Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * Paid Orientation * A great team to support you throughout your career with Summit Materials companies! Roles & Responsibilities The duties and responsibilities include, but are not limited to the following: * Convey excellent communication and customer service skills * Answering Phones and E-mails * Assist with creating a Dispatch Schedule to cover daily orders * Assist with Sales Order requests from customers * Work with Sales Team to complete Sales Quotes * Assist with Ticket Report process by entering, editing, and reviewing tickets * Assist with Driver Payroll by pulling, reviewing, and entering data for approval * Assist Scale Operation with weighing trucks and printing tickets * Investigate and correct errors made in day-to-day transactions * Ability to adhere to company policies regarding daily cash handling procedures * Keep all office paperwork organized and orderly, including all dispatch orders, sales orders, and scale tickets * Maintain administrative procedures and internal controls in accordance with company policies and procedures * Other duties and responsibilities as needed Req #: 2260

Position: Division Customer Service SpecialistLocation: Columbia, SC (ONSITE) Schedule: Monday-Friday, 8:00am-4:30pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the Division Customer Service Manager and work closely with our Division Operations Department, as well. Key Role Accountabilities: Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed. Report customer escalations/emergencies directly to the General Manager, Operations Manager and Division Customer Service Manager. Order necessary parts through manufacturers and scheduling service visits when needed Keep customers aware of any service-related schedule changes. Must-Have Requirements: A passion for building relationships A desire to work independently, efficiently, and with high accountability A proven track record of success in customer service that exceeds expectations Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #CORPKH

This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.