Technical support representative jobs in Morton, IL

🚀 Join Our Team as a Support Technician! 🚀 Are you the kind of person who loves solving tech puzzles, helping people, and making systems run smoother than a fresh jar of Skippy? If so, we want YOU to be our next Support Technician! As a Support Technician, you won't just fix problems-you'll be the hero behind the screen, the wizard of wires, the champion of connectivity. Whether it's troubleshooting a stubborn printer or guiding a user through a software maze, you'll be the go-to expert. What You'll Do as a Support Technician: Be the friendly face (and voice) that keeps customers informed and supported. Organize and manage service schedules, equipment pickups, and lease returns. Keep our systems updated with accurate data and reports. Deliver supplies and equipment to customer locations. Track down tech like a detective and keep everything running smoothly. Collaborate with other Support Technicians and teams to improve service quality. Follow safety guidelines and contribute to continuous improvement initiatives. What Makes You a Great Support Technician: You're a team player who's organized, self-motivated, and ready to prioritize like a pro. You've got excellent communication skills and a customer-first mindset. You're not afraid to climb a ladder, lift 50+ pounds, or crawl into tight spaces (yes, really). You're a high school graduate (or equivalent) and ready to take on the tech world. 🌟 Why DYOPATH? DYOPATH isn't just a workplace, it's a community built on L.O.V.E. (Living Our Values Every Day). As a Support Technician, you'll be part of a team that values collaboration, innovation, and personal growth. We don't just support clients, we empower them. And we do the same for our people. Whether you're expanding your technical toolkit, exploring new career paths, or looking for a company that truly appreciates your contributions, DYOPATH is the place to grow. 📍 Role Details: Title: Support Technician Location: Morton, IL Schedule: M-F 7:30 AM to 4:00PM CST Pay: $18/hour 🎁 Benefits That Go Beyond: Medical, Dental, Vision, and Life Insurance 401(k) with company match Paid Time Off and Holidays FSA & HSA options Pet Insurance (because furry friends matter too!) And more! Explore the full package at ******************************* Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at **************** The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role This position provides data/system support to the Life/Health/Annuity Actuarial Division, with an emphasis on Reinsurance administration. The ideal candidate will be able to identify process improvements and implement program changes to help make the department more efficient. Provides quantitative, research, administration or system support to the life/health/annuity actuarial division. Areas of support include actuarial administration, product development, valuation/financial reporting. Individuals will be adept in one or more of the following areas: product forms and contracts, business process analysis, and basic data extraction/manipulation/analysis.How does this role make an impact?- Applies knowledge of life/health/annuity products and processes to support actuarial functions of the life insurance companies. - Provides for, creates, and maintains information for pricing, administration, financial reporting, regulatory forms/filings. Typically includes researching/ developing/maintaining actuarial or business processes, and creating business requirements. - Communicates results to direct management, verbally or in writing.Do you have what we're looking for? Data manipulation/clean-up is essential Knowledge of Excel spreadsheets and MS Office Access/SQL database tools is highly desired Willingness to learn new software programs for modernization of processes Ability to logically structure processes aligning business needs with data availability Experience with conversion of older software into a more modern platform Typically requires 2+ years of relevant experience or a combination of related experience, education and training. Base Pay Range: $54,000-$74,250 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Job Description WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coach's associate's consistent with Core Behaviors Responsible for promoting culture of safety Respond appropriately and promptly to all customers and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase materials to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of Blackhawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned Perform work in accordance with ISO processes and procedures QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and/customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum of 1 year's previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude

Tier 1 Support Specialists work with customers and staff across all i3 Broadband service areas. The Tier 1 Specialist provides technical support to residential customers, business customers, and staff, to answer questions, troubleshoot issues, and keep our customers running with i3 Broadband products and services. Duties/Responsibilities: Handle customer inquiries promptly and effectively through various communication channels. Maintain up-to-date and accurate customer records. Collaborate in a team environment with coworkers and other departments to provide efficient and outstanding customer service. Provide support for customers through email, inbound and outbound calls to follow up with customer inquiries and to verify customer satisfaction. Work within our ticketing system to document all customer interactions including requests for technical assistance, steps taken to resolve them, and specific time frames for scheduled appointments. Educate and assist customers with troubleshooting i3 Broadband provided equipment, as well as assist in some basic home networking support. Escalate issues to Tier 2 as needed to assist in diagnosing network issues. Use appropriate communication and documentation to inform the team of important issues and information which will help improve team performance. Participate in the on-call rotation as agreed by the Tier One Support team. When on-call, be prepared to address technical issues at all times. Required Skills/Abilities: Willing and has a desire to work in a fast-paced environment while maintaining a high level of attention to detail and quality results. Inquisitive and analytical with a passion for technology. Delight in providing outstanding customer satisfaction. Must demonstrate excellent communication skills, both verbal and written, with a friendly and professional demeanor. Must be computer proficient with a basic and diverse understanding of consumer electronics. Ability to navigate between multiple screens to access and record the necessary information needed to resolve customer inquiries. Ability to work independently and maintain confidentiality. Ability to handle and prioritize multiple tasks each day. Strong documentation skills and ability to identify and produce clear, comprehensive written instructions and technical documentation that other people can understand. Must be detail-oriented and work as part of a team. Must be available to work occasional nights, weekends, and occasional holidays (with holiday pay) to fulfill the team schedule. Willing to train, accept feedback and learn the job according to i3 standards. Education/Experience: No prior experience is necessary, however, previous customer service or IT-related experience such as IT helpdesk is preferred. High School diploma/GED Must have a clean driving record and the ability to pass a criminal background check. Physical Requirements: Must be able to sit at a desk for extended periods, working at a computer for up to 8 hours per day. Ability to communicate orally and in writing. Ability to physically operate personal computers, copy machines, telephones, and other common office machines and equipment. Offered Benefits: Competitive starting wage Medical, Dental, and Vision insurance Flexible Medical Spending Account Paid Time Off 7 paid holidays Company Matching 401(k) Company-paid life insurance 100% FREE services to employees who live within our service area Equal Opportunity: i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

will support the Technology department. Salary/Benefits Compensation for this position is $15/hour and individuals hired will be expected to work up to 20 hours per week. Benefits are not included with this position. Link to District/Third Party Online Application Web Page ********************************************************************************************************** Email Address *********************** School District Bloomington Public Schools, District 87 ILearn Link ILearn Report Card Link District Report Card Job Posting Date 10/28/2025 Start Date 11/3/2025

Job Description 🌟 Join DYOPATH as a Desktop Support Analyst I 🌟 Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is on the lookout for a Desktop Support Analyst I who thrives on team spirit, relentless curiosity, and a genuine care for delivering exceptional support. Why You'll Love Working Here Purpose with Passion - Join a company whose L.O.V.E. philosophy-Living Our Values Every Day-transforms everyday work into meaningful impact. Grow & Thrive - From certifications to career paths, DYOPATH invests in your ongoing development. Award-Winning Culture - Known for outstanding IT service, we bring the same dedication internally: toward each other. Fun & Respectful Teamwork - Collaborative, upbeat environments where achievements are celebrated! Awesome Benefits 🎉 🏥 Medical, Dental & Vision Coverage 💡 Life Insurance 💼 401(k) with company match 🌴 Plus "You Pick a Day" paid holiday 🍼 FSA & HSA options 🐾 Pet Insurance (because pets are family!) …and much more! 👉 Full benefits overview at dyopath.com/careers Role Overview 📍 Location: On Site - Morton, IL 🕒 Schedule: 7:30 AM - 4:30 PM CST, Monday-Friday 💰 Pay Rate: $20/hour Your Mission as a Desktop Support Analyst I As a Desktop Support Analyst I, you will: Provide technical support for desktops, laptops, printers, scanners, and peripherals. Troubleshoot hardware and software issues via phone, chat, or in person. Install, deploy, and maintain company systems and applications. Track and resolve incidents using internal ticketing systems while meeting SLAs. Perform updates: Microsoft security patches, antivirus signatures, and other software updates. Document processes and create knowledge base articles for self-service. Act as a liaison with third-party vendors and technicians. Order parts for hardware maintenance and repairs. Engage in special projects and continuous improvement initiatives. What You Bring to the Team Education & Certifications Bachelor's degree in computer science, IT, or related field OR 4 years of equivalent experience. A+ Certification required. Experience & Skills Intermediate knowledge of hardware and software troubleshooting. Familiarity with Microsoft O365 Suite and SharePoint. Strong written and oral communication skills. Detail-oriented, customer service focused, and able to prioritize tasks effectively. Ability to work collaboratively in a team environment. Other Requirements Valid driver's license and acceptable driving record. Background check required prior to hire. Why This Role Rocks As a Desktop Support Analyst I, you won't just fix problems-you'll be the backbone of our IT support, ensuring smooth operations and empowering users to succeed. You'll work with passionate people, learn new skills, and help shape the future of tech services at DYOPATH. Ready to Elevate IT Experiences? If you're excited to make a real difference and love the challenge of solving technical puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Desktop Support Analyst I 🚀 Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at **************** The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Practice SmartVet is the only animal hospital in the Bloomington and Normal, IL, area that can come to your home! Our unique mobile veterinary service brings comprehensive pet care directly to your doorstep. Additionally, you can visit our state-of-the-art animal hospital in Normal for all your pet's health needs. Whether you prefer at-home veterinary care or our fully equipped hospital, our veterinarians provide the latest in pet health care, including wellness care, vaccines, dental care, and surgery. We also offer digital X-rays, in-house laboratory services, and ultrasound diagnostic care. All of our veterinarians are certified Fear Free and certified Cat-Friendly practitioners. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

Technology/Computer Technician District: J. Sterling Morton High School District 201 Job Description Attached Starting Salary: $30,900 yearly Attachment(s): Computer Services Technician.pdf

Extra Help Accounting Support Job no: 519060 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller's Office General accounting support for the Comptroller's Office. Duties may include, but are not limited to, processing financial transactions, reviewing vouchers/purchase orders, and travel reimbursements, and reconciling accounts. Salary Rate / Pay Rate $16.50 - $18.25/hour Required Qualifications At least two (2) years of work experience performing basic accounting duties which included at least six (6) months customer service work experience. Work Hours May only work up to 28 hours per week. Hours will be determined upon hire, but will be within Monday - Friday; 8:00 a.m. - 4:30 p.m. Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date July/August 2024 Required Applicant Documents Resume Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/11/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office. TEST Current Opportunities Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Practice At Germantown Hills Animal Hospital, we pride ourselves on not only being an AAHA accredited veterinary practice and also having been awarded Feline-Friendly Silver Status by the American Association of Feline Practitioners. We are a fully equipped practice offering many services, including, but not limited to wellness care, surgery, in house laboratory, dental care, and Cardiopet ECG. Scheduling is flexible with weekend rotations and an after-hours ER clinic. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Job no: 519028 Work type: On Campus Title: GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Division Name: Academic Affairs Department: Financial Aid Office Campus Location: Normal, IL Job Summary The Pre-professional graduate assistants are involved in the hiring process of tutors and ensuring that tutors are trained adequately to serve the community. They provide service to local families, working with school districts and after-school programs to identify students in need of program support. Duties include collaboration with local teachers to identify time slots needed and matching the availability of tutors along with the specific tutoring skills needed. Our GAs are also required to conduct site visits each semester to observe and evaluate each tutor, addressing any issues that arise. Duties also include gathering and compiling annual statistics that are provided to the Center for Civic Engagement and to the Provost Office in support of their annual report. Supervisory responsibilities include managing the weekly group chat with tutors, resolving issues and providing guidance and recommendations to tutors based on the group discussions. Due to the nature of this program, the GA's complete administrative tasks for payroll processing each pay period, communicating with parents and teachers to validate the hours submitted and ensuring accurate submission of the tutors' time. This position provides GAs with mid-level supervisory experience. They encounter situations where they must use professional judgment in advising tutors in difficult situations, resolving matters that involve disgruntled tutors or families, analyzing policies and procedures of the program because of feedback from families and educators. These pre-professional positions work closely with the Program Coordinator in reviewing policies and procedures of the program and are involved in making recommendations of changes to the policies and procedures. The Pre-professional graduate assistants serve as a resource to tutors and provide and secure additional resources for tutors, sometimes including assistance with developing lesson plans. GAs may also serve as a tutor for elementary students (from Preschool through 9th grade) in reading and/or math. Locations include the Illinois State University campus, local schools, public libraries, community centers, and after-school programs. GAs also perform other duties as assigned. This position can be 28, 20, or 10 hours/week depending on need each term. Salary Rate / Pay Rate $1473- Required Qualifications 1. Eligible for appointment as per the requirements in the Graduate Assistant Handbook which can be found at ***************************************************** 2. Must be a degree-seeking graduate student at Illinois State University in Communication Sciences and Disorders, Education (all plans), Family and Consumer Science, Human Development, Nurse Practitioner, Psychology, and the Social Work/School Social Work program. 3. Experience with working with children (tutoring and/or mentoring). 4. Professional oral and written communication skills. 5. Proficiency with Microsoft Office products and ability to learn the ISU Student Information System. 6. Ability to perform tasks with limited supervision, attend to detail and remain organized. 7. Professional interpersonal skills for interacting with ISU faculty, staff, and students, as well as parents, school personnel, and children. 8. Ability to take initiative and creative control of an assignment and implement strategies to carry out the necessary tasks. 9. Ability to provide your own transportation for off-campus sites. The program assistant will tutor approximately 7-10 hours per week, enter bi-weekly posts in the tutor “group chat” website with the remaining hours spent completing administrative tasks. 10. Federal Work Study eligibility is required. 11. Must be registered for at least 3 credit hours during the summer semester. Preferred Qualifications 1. The preferred applicant will be able to apply complex regulations and adjust to new tasks 2. Candidates with bilingual skills (fluency in Spanish) are also preferred. Program assistants with these skills will be expected to assist with in-person, email, and phone communication with Spanish-speaking families as well as translation of documents as needed. Work Hours 1. The work hours are those in the posting for this position: Monday through Friday between 8:00 a.m. and 7:00 p.m., and Saturdays from 9:00 a.m. through 5:00 p.m. (These hours are optional for required tutoring placements. Graduate assistants could be scheduled to provide academic support during these times, if appropriate/approved by the Program Coordinator). 2. Graduate assistants are expected to cover office hours between 8:00 - 4:30 p.m., Monday through Friday. The Program Coordinator will create/update this schedule to meet the needs of the program. Schedules will not conflict with graduate assistants' class/program commitments. Functional Expectations 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date August, 2024 Required Applicant Documents Resume, Cover letter, Reference List Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Note: If you have not yet been assigned a University ID, but are interested in applying for this graduate assistantship, please proceed with the graduate assistant application process. For the first question regarding your University ID, simply enter in nine (9) zeros (e.g., 000000000). You must be eligible for employment in the United States and at Illinois State University and/or for the number of hours required for the position. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work up to 28 hours per week when the university is not in session. Please contact the Office of International Student and Scholar Services for guidance on visa restrictions on work hours. The University cannot grant exceptions to visa status rules/laws. Contact Information for Applicants Adriana Reyes, ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/15/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Opened07/15/2024 Closes DepartmentFinancial Aid Office The Financial Aid Office is hiring a Pre-professional Graduate Assistant for the America Reads/America Counts Program. TEST Current Opportunities GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Opened07/15/2024 Closes DepartmentFinancial Aid Office The Financial Aid Office is hiring a Pre-professional Graduate Assistant for the America Reads/America Counts Program.