Technical support representative jobs in Oshkosh, WI - 724 jobs
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International Paper 4.5
Technical support representative job in Fond du Lac, WI
Technical Services Representative
Pay Rate:
$101,000 - $134,600
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried / Full-Time
Physical Location:
Fond Du Lac, WI and Manitowoc, WI
The Job You Will Perform:
Responsible for the resolution of significant technical, scientific, or engineering issues that affect the sales installation and utilization of organization products, and/or services.
Coordinates appropriate course of action with senior technical leaders.
Responsible for providing insights for development of customer Value Propositions that will create IP market advantage.
Provide timely feedback on market, customer, and competitive activity influencing the market.
Participates in development and has responsibility for delivery of financial solutions.
Primarily handles large-sized accounts or selected customers with a complex product mix.
Acts as a technical expert in troubleshooting the technical aspects of product sales, manufacturing, and development.
Activities involve visiting company manufacturing and customer facilities to identify and resolve technical product manufacturing issues and, in some organizations, the installation repair and preventative maintenance of equipment sales.
Serves as a resource for other internal departments and may be sought out by others for advice and solutions.
Identifies and initiates problem resolution process improvement and serves as primary resource to company and customer operations.
The Qualifications, Skills and Knowledge You Will Bring:
BS/BA in Related Field
8+ years' experience with packaging applications
Maintenance or engineering education or completion of advanced trade certification training is a plus
Experience in the corrugated box industry is a plus
Customer Focus
Problem Solving
Drive for Results
Action Oriented
Priority Setting
$101k-134.6k yearly Auto-Apply 4d ago
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Academic Technology Specialist
North Dakota University System 4.1
Technical support representative job in Mayville, WI
Job Title: Academic Technology Specialist Compensation: Hiring Range: $44,714.56 - $53,657.47 and will commensurate with level of experience Benefits: Includes: single or family health care coverage (health insurance premiums paid 100% by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, long- term care insurance, flexible spending account, and supplemental retirement plans.
Who can apply: Internal/external candidates eligible to work in the United States. Mayville State University will not offer visa sponsorship for this position.
FLSA: Exempt
Recruitment: Internal and External
Start date: February 2026
Position Information: Mayville State University is seeking an Academic Technologist that works as part of a team to support students, faculty, and staff in pursuit of excellence in teaching and learning. The position is central to Mayville State University's efforts to develop and deliver on-campus, hybrid/blended, and online programs. This position serves as the primary point of contact and primary administrator for the campus learning management system (LMS) and other instructional technologies and is responsible for troubleshooting technical issues, providing training, and optimizing the LMS and other instructional technologies to enhance teaching and learning. The position supports the Center for Teaching and Learning Coordinator and Director in carrying out processes and projects aimed at continuous quality improvement of courses and programs at Mayville State University.
Key Competencies:
* Excellent communication skills
* Effective interpersonal skills, including the ability to work collaboratively in a team-oriented environment and with students, faculty, staff, and community members with diverse backgrounds
* Efficient use of Microsoft Office software; knowledge of learning management systems and other academic software
* Ability to design training materials for educational purposes
* Detail and customer service oriented with a high degree of self-direction
Minimum Qualifications:
* Bachelor's degree in a related field or an associate degree with three or more years of related experience
* Experience in an office setting with strong knowledge of and proficiency with a wide range of technologies
* Ability to learn new technologies quickly
Preferred Qualifications:
* Experience with instructional technology in a higher education setting
* Experience with application and use of AI within instructional technologies and applications
* Knowledge and experience applying digital accessibility standards
* Experience with Blackboard Ultra
Applicants must submit the following materials to be considered fully:
* MaSU Employment Application (available at *********************************************** and click on More Information & Apply)
* A letter of application
* A current resume
* The names of 3 professional references with each person's position, email address, and telephone number
* Copy of college transcripts
Application review will begin February 3, 2026, and will continue until the position is filled.
MaSU is an Equal Opportunity Employer and encourages applications from diverse candidates and candidates who support diversity. ND veteran's preference laws apply to this position. Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability. The state of North Dakota has an open records law; therefore, your application could be subject to review upon request. A criminal history background check must be satisfied prior to employment.
ND Relay: ********************************
"This search is being conducted consistent with the State of North Dakota Open Records statutes."
$44.7k-53.7k yearly 16d ago
Computer Field Tech Position-Green Bay WI
BC Tech Pro 4.2
Technical support representative job in Green Bay, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
PC Technical Specialist
Fortifi Bank 3.7
Technical support representative job in Berlin, WI
Apply Description
At Fortifi Bank we believe that each team member is essential to Fortifi Bank's success. We are looking for a PC Technical Specialist to support our IT operations and keep our systems running smoothly. The ideal team player will enjoy problem solving, communicate effectively, and have some prior IT experience.
Join us and become part of a team that is dedicated to "Growin' Wisconsin" - one person, one business, and one relationship at a time. Our team does things the Fortifi Way, providing a unique perspective on client service and keeping our Core Values at the forefront of everything we do. We fuel progress in neighborhoods that we live and work in, and are committed to our communities by giving back. We pride ourselves on being community leaders, volunteering our time and expertise to support local events and activities.
Job Details:
Configure workstations and system hardware and software
Provide technical assistance and support to end users
Maintain an accurate inventory of IT systems and devices
Configure and manage Windows operating systems
Assist in patching and remediation
Maintain knowledge of all network systems and applications
Upgrade systems by implementing and maintaining security controls
Follow all bank policies and procedures to ensure compliance with regulations and security protocols
Benefits:
Health, dental, and vision insurance
401(k) and employer match
Paid time off, volunteer PTO, and birthday PTO
Life and disability insurance
Tuition reimbursement
Wellness program
Banking perks
Qualifications:
Prior help desk support experience required
Associate or Bachelor's degree in a related field
Excellent verbal and written communication skills
Strong problem solving and analytical skills
Multi-tasking & attention to detail skills
Ability to maintain confidentiality
Ability to handle high-pressure situations
Ability to successfully complete background and credit check
If you feel Fortifi Bank is a great fit for you and you'd like to learn more about us and this role, please don't hesitate to apply. Be a part of Growin' Wisconsin!
$70k-105k yearly est. 23d ago
IT Support Specialist II
Heartland Business Systems, LLC 4.1
Technical support representative job in Little Chute, WI
Job DescriptionDescription:
The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time.
Roles and Responsibilities/ Essential Functions:
Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment.
Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records.
Track, route, and redirect problems to correct resources.
Identify PC hardware warranty repair and resolve as required.
Provide timely and relevant updates to end users.
Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems.
Participate in the on-call support rotation.
Requirements:
Competencies:
Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust.
Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.
Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.
Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
Adaptability: The extent to which an individual can fit into a changing working environment.
Initiative: The ability of the individual to act and take steps to solve or settle an issue.
Motivation: The ability of the individual to inspire and encourage others to reach a goal.
Autonomy: The ability of the individual to complete assigned tasks with little oversight.
Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers.
Required Experience:
1-3 years experience troubleshooting windows PC's
In depth knowledge of Window desktop operating systems
Preferred Experience:
1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System.
Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles.
Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android)
Required Skills, Education and/ or Certifications:
High School Diploma
Preferred Skills, Education and/ or Certifications:
Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup.
One or more of the following certifications: A+, Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator, CompTIA A+ or similar certifications
Equal Opportunity Employer - Including Disabled and Veterans
#HBS
$31k-60k yearly est. 31d ago
Software Technician II
Us Tech Solutions 4.4
Technical support representative job in Oshkosh, WI
+ The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of test systems, and following appropriate engineering procedures, standards, and specifications. This role may also provide support in the fabrication and assembly of test fixtures and wiring of related systems/sub-systems.
+ The objective is to validate new product designs as part of new product development as well as resolve issues on sustaining products.
+ The Technician is expected to provide exemplary supporttechnicalsupport to the customers of Client's Test and Development.
**Responsibilities:**
+ These duties are not meant to be all-inclusive and other duties may be assigned.
+ Conduct testing of prototypes and current products to determine capabilities of vehicles/systems and conformance to specifications and/or regulations in partnership with engineers and senior level technicians.
+ Test and record data using operational knowledge of vehicle systems (CAN, electrical I/O, electrical pneumatic) using manual entry and data acquisition. Troubleshoot systems, perform basic failure analysis and follow detailed test procedures.
+ Assemble, disassemble, and fabricate complex/customized parts, mechanical structures and test stands/fixtures in partnership with engineers and senior level technicians.
+ Maintain a safe work environment, adhere to all safety procedures during all aspects of job performance which includes regular exposure to personal and physical hazards.
+ Operate heavy equipment/machinery or drive vehicles as required for the purposes of testing or material handling.
+ Determine appropriate test instruments for product testing.
+ Plan and schedule daily activities to complete assignments in their order of priority to make effective use of time and ensure projects are being completed within identified timeline.
+ Communicate effectively and work cross functionally to resolve technical problems including the ability to provide constructive feedback to all levels of the organization. Interpret and execute written/verbal directions and instructions.
**Required Skills:**
+ Technical Diploma with three (3) years of experience in engineering or equivalent*.
+ Must have the ability to read schematics, electronic knowledge and able to complete simple wiring.
+ Ability to travel 10%.
+ Ability to read and interpret engineering drawings.
**Preferred:**
+ Automotive CAN communication experience
**Education: :**
Technical Diploma with three (3) years of experience in engineering or equivalent*
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$54k-83k yearly est. 60d+ ago
On-Call IT Field Technician -Appleton, WI-NOW
Geeks On Site 3.1
Technical support representative job in Appleton, WI
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technicalsupport to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
VCD Customer Support Representative
Valley Cabinet Inc.
Technical support representative job in De Pere, WI
Valley Cabinet is looking for a detail-oriented, analytical Customer SupportRepresentative with a technical mindset. This role is ideal for someone who enjoys working with specifications, order details, and problem-solving while supporting customers accurately and efficiently.
As a Valley Cabinet Team Member, you'll enjoy:
Short Fridays - finish work at 1pm and get a head start on your weekend.
Full Benefits Package
Health, Dental, Vision, Life, Accident, Critical Illness, Long-Term Disability and Short-Term Disability
Career Growth & Opportunities for Advancement
Bonuses, Paid Time Off, and 8 Paid Holidays
401(k) + Company Contribution
Onsite Nurse
Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years!
What you will do: The Customer SupportRepresentative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders.
Essential Duties and Responsibilities:
*** This is not a typical customer service or sales role! ***
Most of your time each day will be data entry when reviewing, entering, and modifying customer orders.
Provide support via phone and email regarding questions on orders, product information and/or misc. customer inquiries.
Grow your knowledge of the industry, our products, and the manufacturing process.
Build and maintain customer relationships.
Resolve product or service concerns.
What you need:
3 years of experience working in an office environment.
Experience in the cabinet door industry is a plus, but not required.
General understanding and ability to read order sheets.
Strong organizational and time management skills.
Effective customer communication skills including active listening, building rapport, conflict resolution, and empathy when appropriate.
Proficient with Microsoft Office systems.
Job Type: Full-time
$35k-45k yearly est. Auto-Apply 17d ago
Technical Support Advisor
Seagrave Fire Apparatus
Technical support representative job in Clintonville, WI
Description
Handles all incoming warranty and service requests from Independent Field Service Representatives and directly from customers.
Essential Job Functions
Accurately process warranty claims from Independent Field Service Representatives and directly from customers.
Enters warranty claims and corrective actions into appropriate database.
Works with Independent Field Service Representatives and directly with customers to research what parts are needed for each claim.
Monitors and directs all incoming service emails to proper internal representative.
Process and send warranty and service invoices to field service representatives and direct customers.
Locates vehicle drawings, layouts, and service manuals as needed.
Calls vendors to find availability and pricing of purchased parts for warranty and service repairs.
Responsible for returning parts to vendors
Other Duties as assigned.
Requirements
Minimum of two years relevant experience working in a customer service job.
Associate Degree in relevant area of study desired.
$89k-117k yearly est. Auto-Apply 60d+ ago
Technical Service Representative
Mrinetwork Jobs 4.5
Technical support representative job in Ripon, WI
Job Description
Technical Service Representative in the Midwest
Duties & Qualifications
Must be knowledgeable about water-based and solvent-based liquid coatings and all application methods and equipment used in OEM industrial coating applications.
Excel at troubleshooting, conducting line audits and trials, training, recommending productivity and quality enhancements, and providing responsive customer support in the assigned territory.
Provide technicalsupport to existing and prospective customers, including but not limited to troubleshooting, conducting line audits and trials, implementing SOPs, and data collection programs, and recommending productivity and quality enhancements.
Partner with Sales to set territory plans to achieve annual business objectives.
Coordinate daily and weekly activities to provide technicalsupport to customers and prospects in the territory.
10 years' experience in liquid Industrial Coatings in a field technical capacity.
Degree in a related field.
Reside in either the upper Midwest territory, ideally WI, southern MN, or eastern IA.
Join this dynamic team today and be part of an exciting journey as they push the boundaries of product development and make a real difference in the market.
Apply now to unleash your potential as a Technical Service Representative!
$37k-44k yearly est. 10d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Oshkosh, WI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 23d ago
Entry Level Plasma Center Technician (On-the-Job Training and Career Advancement Opportunities!)
Biolife 4.0
Technical support representative job in Appleton, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
At BioLife, you'll find more than just a job - you'll discover a supportive, inclusive, and mission-driven culture where your contributions matter. Whether you're beginning your career or seeking new opportunities for growth, we provide clear pathways for professional development, including advancement into leadership roles.
We are searching for candidates who have availability to work evenings and rotating weekends.
What We Offer:
* Comprehensive benefits starting on Day 1 - because your well-being matters
* On-demand pay - access a portion of your earned wages before payday
* Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs
* Paid training - we'll set you up for success from day one
* Career growth and advancement opportunities - build your future here!
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Appleton - Eisenhower Dr
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Appleton - Eisenhower Dr
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$16 hourly 51d ago
IT Support Specialist
Zeus Fire and Security
Technical support representative job in Green Bay, WI
Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers' fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Zeus was established with the purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members. Zeus operates Alert Alarm and Security Resources Pacific of Hawaii, SMG Security of Illinois, national-account provider UAS, Independent Alarm of New Jersey, PASS Fire and Security of Missouri, Martin Systems of Wisconsin, Bayside Fire and Security and Absolute Security Group of Maryland, and Gallaher & Associates of Tennessee. For more information, please visit ************************************
Role Overview
The IT Support Specialist is critical in ensuring the smooth operation and optimization of our company's IT systems. This position involves advanced technical expertise, strategic decision-making, and leadership in providing exceptional support to end users.
Key Responsibilities
Lead and oversee the diagnosis, troubleshooting, and resolution of complex internal inquiries and helpdesk tickets related to computer hardware, software, and systems maintenance.
Design and implement strategies for the installation, configuration, and upgrades of computer hardware and software, aligning with company technology standards and objectives.
Collaborate with cross-functional teams to identify root causes of technical issues and develop innovative solutions to enhance system performance and user experience.
Evaluate and prioritize support requests, ensuring proper escalation and resolution in alignment with established service level objectives.
Research and assess emerging technologies and advancements and proactively make suggestions to integrate them into our IT systems to drive efficiency and innovation.
Manage IT inventory, including procurement, deployment, and lifecycle management of hardware and software assets.
Develop and maintain comprehensive documentation of IT processes, procedures, and best practices.
Participate in strategic planning and decision-making processes to optimize IT infrastructure, security, and operations.
Collaborate with management to formulate and execute IT policies, ensuring compliance with industry standards and regulations.
Act as a subject matter expert in providing technical guidance to end users, including training on applications such as Outlook, Excel, and Word.
Oversee phone and network support to end users, addressing complex issues and ensuring efficient problem resolution.
Participate in on-call for emergency support.
Foster a culture of continuous improvement, innovation, and teamwork within the IT department.
Perform other duties as assigned to contribute to the overall success of the IT team and company.
Qualifications
Bachelor's Degree or equivalent work experience
A minimum of 2 years of desktop support experience or equivalent experience.
EEOC Statement
Zeus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-62k yearly est. Auto-Apply 1d ago
TECHNICAL SUPPORT SPECIALIST - Hobart, WI
Transport Refrigeration
Technical support representative job in De Pere, WI
TechnicalSupport Specialist - Thermo King APUs; Reefer Units
Monday - Friday: 1st Shift; Full-Time
De Pere, Wisconsin, United States
Transport Refrigeration, Inc. is seeking a highly skilled and experienced TechnicalSupport Specialist to join our team. The ideal candidate will be responsible for providing technical assistance to our customers, ensuring that Thermo King and other mobile refrigeration units operate efficiently, and helping to reduce maintenance costs. The role requires experience in the transport refrigeration field, along with expertise in troubleshooting, diagnosing, and recommending repairs and maintenance.
We Offer:
Medical (multiple plans to choose from), Dental and Vision
Employer Health Savings Account "HSA" available with Bi-Weekly Contributions
Employer-Paid Basic Life and Long-Term Disability Insurance
401(k) Match after one year
PTO starting on day one
Monday - Friday schedule - 1st shift
Job Responsibilities:
Use telematics to monitor the performance of Thermo King units and other mobile refrigeration equipment, proactively identifying issues and providing solutions.
Provide on-demand technicalsupport and troubleshooting assistance to customers regarding mobile refrigeration and APU (Auxiliary Power Unit) systems.
Flag and report common repair/breakdown issues to management and work towards developing solutions.
Monitor and report on the compliance of preventative maintenance schedules (PM), ensuring adherence to set standards.
Conduct on-site audits of equipment to ensure that preventive maintenance and repairs are done in line with company standards.
Assist with the development and refinement of repair procedures and guidelines for service technicians.
Help customers with invoices and quotes for repairs, ensuring accuracy and proper documentation.
Manage and track service repairs, addressing failures, complaints, and areas of non-conformance more efficiently.
Work closely with customers to identify cost-effective solutions for equipment maintenance and repair, aiming to reduce operational costs.
Maintain confidentiality of all company information and customer data.
Other duties and responsibilities as assigned.
Job Requirements:
Must pass a pre-employment drug screen and background check.
Valid, unrestricted driver's license.
High school diploma or equivalent; additional education is preferred.
Previous experience as a Transport Refrigeration Technician or Supervisor is preferred.
Valid EPA 608 and 609 certifications preferred, but not required.
Strong understanding of Thermo King equipment and mobile refrigeration systems.
Proficiency in using telematics to monitor equipment performance.
Ability to provide technical guidance and support to customers.
Excellent communication skills with a strong customer service focus.
Ability to identify and implement cost-saving solutions for maintenance.
Experience in tracking repairs, handling failures, and addressing complaints effectively.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Ready to start your career with Transport Refrigeration, Inc.? Apply today and join our dedicated team!
Interested in learning more? Watch our video: ****************************
No recruiting agencies, please.
Transport Refrigeration, Inc. is an equal-opportunity employer.
$36k-62k yearly est. 19d ago
Customer Service Technician
Brightspeed
Technical support representative job in Weyauwega, WI
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH-1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$34k-46k yearly est. 25d ago
IT Intern - Business Intelligence
Hoffmaster 4.4
Technical support representative job in Oshkosh, WI
About the Role We're looking for a Business Intelligence Intern to support the transition from Stratum to Power BI by developing, designing, and maintaining dashboards and reports that enable data-driven decision-making. This internship provides hands-on, project-based experience working with business stakeholders to understand reporting needs, build intuitive visualizations, and support user adoption through training and documentation.
What You'll Do:
Develop, design, and maintain dashboards and reports in Power BI to support the transition from Stratum
Partner with business stakeholders to understand data requirements and how users interact with reports
Recreate existing Stratum reports and use cases within Power BI
Support ad hoc reporting and data analysis as needed
Analyze and validate data to ensure accuracy and reliability of reports
Assist with rollout and adoption of new reports by creating training materials and supporting user training
Help streamline reporting processes by enabling real-time, centralized access to data
What We're Looking For:
Pursuing a Bachelor's degree in Business Analytics, Information Systems, Data Analytics, Computer Science, or a related field
Strong analytical and problem-solving skills
Interest in data visualization, reporting, and business intelligence
Familiarity with Power BI, SQL, or similar reporting tools is a plus
Ability to communicate technical concepts to non-technical stakeholders
Comfortable working with data and collaborating across teams
Organizational Values
Safety - Teamwork - Customer Focus - Ownership - Initiative - Creativity
At Hoffmaster, our Organizational Values and strong sense of Integrity guide how we work and engage with each other every day. The Business Intelligence Intern will demonstrate these values by supporting accurate, reliable reporting that promotes operational Safety and informed decision-making. This role exemplifies Teamwork through close collaboration with business stakeholders and data partners to ensure reporting solutions meet user needs. The intern maintains a strong Customer Focus by enabling timely access to meaningful insights; takes Ownership of assigned dashboards and documentation; shows Initiative by identifying opportunities to improve reporting efficiency and usability; and applies Creativity to design clear, intuitive visualizations that support Hoffmaster's transition to a centralized Power BI reporting environment.
$31k-40k yearly est. 38d ago
IT Operations Specialist
Shoptikal, LLC
Technical support representative job in Green Bay, WI
- Green Bay, WI.
Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores.
DUTIES AND RESPONSIBILITIES:
TECHNICALSUPPORT OPERATIONS
• Provide technicalsupport for hardware or software to internal and external customers
• Learn and teach all hardware operations and software packages
• Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors
• Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved
• Follow defined processes for setting up new systems
• Provide leadership with information regarding support activities
• Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.)
• Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services
• Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures
• Perform additional tasks as assigned by manager and/or senior leadership
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
• Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered
• 3+ years demonstrated help desk experience
• Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting
• Experience with help desk support systems, Microsoft SCCM Server, and project management
• Knowledge of internet browsers, proxies, and anti-virus/malware products
• A+ and N+ Certifications as well as additional MCP Certifications are highly desirable
• Experience with desktop firewall and client VPN software is a plus
• Excellent phone manners and customer service skills
• Strong interpersonal relationship skills
• Ability to maintain strict confidentiality
• Ability to work independently for extended periods of time
• Strong written and verbal communication skills
• Strong analytical and problem-solving skills
• Able to prioritize work and manage multiple activities simultaneously
• Proficiency in Microsoft Office Suite of programs
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
• Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Able to read and write at a high school graduate level
• Able to lift 10 to 20 pounds
• Able to view/read computer screen for extended periods of time
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
$69k-96k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Family Services of Northeast Wisconsin Inc. 4.0
Technical support representative job in Menasha, WI
Job Description
Are you ready to work for an employer that truly values your contributions and well-being?
At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking a Customer Service Representative to join our team. This full-time position is based out of our Menasha location and is responsible for providing professional and proactive customer service to clients.
Key Responsibilities
Present a professional and positive influence within the Agency and the Office Services team assuring quality customer service.
Comply with agency confidentiality policies.
Responsible for the timely and professional handling of high-volume incoming telephone calls and messages while directing them to the proper individuals.
Have knowledge of agency services and staff in order to properly handle computer appointment schedules efficiently and accurately.
Assist clients at check in, verify client information including insurance verification, keep current data in client files while handling client files in a confidential manner.
Qualifications
Education:
Required: High School diploma/GED
Preferred: Associate's degree
Experience:
Required: 1+ years' office support and customer service experience
Skills and Competencies:
Excellent organizational skills; communication, interpersonal skills. Professional appearance and presentation.
Ability to perform and coordinate multiple tasks and work with minimal supervision.
Typing and data entry skills of 45 wpm are necessary. Experience in Word, Excel programs required.
Proper English usage, spelling and English composition are required.
Demonstrated commitment to diversity, equity, and inclusion.
Ability to manage sensitive information with confidentiality and professionalism.
Why Join Us?
Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!
Job Posted by ApplicantPro
$32k-37k yearly est. 20d ago
Vet Tech Student Externship - Omro Animal Hospital
Town and Country Veterinary Hospital 3.9
Technical support representative job in Omro, WI
Practice
Omro Animal Hospital was founded in 1954 as a mixed animal practice. As of 2007, the decision was made to make the practice a companion animal practice. We perform routine exams, vaccinations, and surgeries and have our Winneconne location that can do routine wellness exams by appointment.
We are excited to announce the construction of a brand-new facility! Our new home will help us continue to provide compassionate, quality pet care to our patients and the community.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
$29k-41k yearly est. Auto-Apply 60d+ ago
Information Technology Specialist
Bellin College 3.4
Technical support representative job in Green Bay, WI
The Information Technology Specialist oversees the administration and maintenance of the entire information technology infrastructure of the College, ensuring effective day-to-day operations and promoting College's technology advancement efforts.
REPORTING STRUCTURE:
This position reports to the Director of Technology.
KEY DUTIES AND EXPECTATIONS:
Responsibilities include, but are not limited to, the following:
1. Provides second tier technicalsupport and guidance to end users. Responds to tickets, telephone calls, emails, and personal requests for technicalsupport. Documents, tracks, and monitors problems to ensure timely resolution.
2. Evaluates, troubleshoots, diagnoses, and resolves technical hardware, software, A/V, and printer incidents; and provides remote and on-site support.
3. Administers and maintains access for users in Active Directory, Office 365, file permissions, website, and other campus systems.
4. Supports and manages, Internet, WAN, LAN, and Wi-Fi networks, including configuration and maintenance of network devices.
5. Deploys and maintains campus servers, including ESXi hosts, Windows and Linux virtual infrastructure, and virtual desktop infrastructure.
6. Oversees Microsoft System Center Configuration Manager (SCCM), building and deploying application packages, desktop images, and software updates. Utilizes Group Policy Objects (GPO) to support workstations and users.
7. Manages SQL databases and executes queries for scripting or reporting.
8. Assists in training staff and faculty in use of technology.
9. Maintains system backups. Aids in file recovery, and the disaster recovery plan.
10. Maintains a detailed inventory of IT equipment, including a schedule for equipment replacement and upgrades. Researches and suggests options for the purchase of new technology.
11. Supports the use and maintenance of healthcare simulation technology.
12. Assists with a variety of strategic and operational projects as delegated or as appropriate to the position.
13. Participates in self-development activities appropriate to the position, including staying up to date on IT related news and products.
14. Provides a positive and professional working environment.
15. Participates in the College wide efforts of continuous quality improvement.
16. Promotes effective and positive working relationships with internal and external customers.
17. Maintains professional confidentiality in all matters relating to college functions.
18. Serves as a member of college committees.
Qualifications:
Education - Licensures:
Associate degree in an information technology related field or high school graduate with equivalent five years training and experience in the field.
Experience:
Five years of computer and network operations experience or equivalent education and training. Experience within a higher education institution and/or health care setting desired.
Knowledge:
Familiar with the principles, configuration, operation, and maintenance of a Microsoft Windows environment. Familiar with the configuration and installation of current Windows Server, VMware and networking devices. Familiarity with basic desktop, network, hardware, and software troubleshooting.
* Knowledge of Microsoft Server 2012-2019, Windows 10, Linux, Active Directory, Office 365 Administration, DHCP, DNS, Group Policy, VMware, VDI, SCCM, PowerShell, SQL a plus.
Apply Now
$48k-67k yearly est. 9d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Oshkosh, WI?
The average technical support representative in Oshkosh, WI earns between $32,000 and $47,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Oshkosh, WI