Technical Support Specialist
Technical support representative job in Greenville, SC
Master Power Transmission, Inc. is committed to manufacturing high-quality and reliable mechanical power transmission products, including Master APG REEVES InnovaDrive , Master XL, and other innovative solutions under the Master Power Transmission brand name. With a deep passion for customer service, a people-first approach, and a dedication to world-class manufacturing, Master Power Transmission ensures excellence in every product. Located in Greenville, SC, the company is driven by a customer-oriented ethos and operational efficiency. Our team strives to uphold the standard of being "Faster @ Master" with all our operations and customer interactions.
Role Description
This is a full-time on-site role located in Greenville, SC for a Technical Support Specialist. Responsibilities include providing technical support for clients, conducting troubleshooting for mechanical power transmission products, ensuring a high level of customer satisfaction, and maintaining detailed records of support activities. The Specialist will collaborate with customers to resolve issues effectively while upholding exceptional standards of customer service.
Qualifications
Experience in Technical Support, including expertise in diagnosing and resolving technical issues
Strong Analytical Skills to evaluate problems and recommend solutions efficiently
Proficiency in Customer Support and a customer-focused mindset to ensure satisfaction
Hands-on experience in Troubleshooting technical issues related to mechanical power transmission products
Proven ability to ensure Customer Satisfaction through effective communication and problem-solving
Strong organizational and time-management skills, with an emphasis on detail and accuracy
Knowledge of power transmission products or mechanical systems is preferred
High school diploma or equivalent; additional technical certifications or training in related fields are a plus
Technical Support Specialist
Technical support representative job in Easley, SC
Job Title: Tech Support Agent (Restaurant Industry Focus)
Overview: We are seeking a tech-savvy, motivated individual with a background in restaurant management to join our Tech Support team. This role involves providing high-quality, hands-on support for Point of Sale (POS) systems, inventory controls, and financial reporting. This is a 6-month contract-to-hire opportunity.
Key Responsibilities:
Provide technical support for POS systems, assisting store managers and assistant managers in fast-paced environments (primarily fast food restaurants).
Troubleshoot and resolve hardware and software issues, working independently and collaboratively with the support team.
Utilize proprietary software and the TigerPaw ticketing system to manage and document support requests.
Required Skills:
Hands-on experience with inventory controls, financial reporting, and sales tracking in a restaurant environment.
Ability to diagnose and resolve hardware and software issues without relying on scripted responses.
Strong understanding of management-level functions of POS systems beyond basic usage.
Excellent communication skills with the ability to explain technical issues to non-technical users.
SAP Key User Specialist : 199448
Technical support representative job in Greer, SC
No C2C or 1099 submittals from 3rd party recruiters please.
THIS PERSON WILL NEED TO HAVE HANDS ON USER TESTING ON THE LOGISTICS SIDE.
Hours: Hours: 8 AM - 5 PM w/ 1-hour lunch
Days: Monday-Friday
Term of Contract: Long-term/ongoing with no end date
Pay Range OR Rate: $40.00 to $55 per hour
PTO, Sick Pay, and Holiday Pay are offered.
Travel:
30% travel (regional areas mainly but could be in other areas)
Position Overview: Supports and engages in the development of the plants detailed business concept. Supports in ensuring execution of the software systems and material flow in Spartanburg to support Production and Logistics, with regards to material flow and inventory control. Troubleshoots, identify root causes (process, hardware, and/or software), and resolves issues as necessary. Supports areas by leading transformation activities and facilitating improvements in the optimization of processes within existing production systems. Introduces and develops shop floor processes which are delivered in a structured VPS (Value-Added Production System) approach setting a centralized standard. Increases production efficiency, reliability and stability support of production teams and solution of problems.
Key Responsibilities:
Monitors production WIP's to ensure continuous flow and smooth transition of inventory to meet sequence, throughput and volume goals.
Monitors and controls the internal production processes for all Plant Spartanburg logistics processes through the use of SAP IM/WM software controlling systems.
Monitors Plant Spartanburg replenishment systems and interfaces with telegrams between PLC's and SAP.
Monitors various inventory reports in SAP.
Monitors KPIs and takes action to improve results through communication and escalation to responsible party and/or process/system improvements.
Ensures compliance to logistics processes, Plant Spartanburg targets, and Global requirements.
Logistics key user responsible for work instructions development/accuracy, UAT (user acceptance testing), training end-users, approving systems access, and managing business change requirements.
Solves inbound/outbound inventory flow in dispositive and operative material flow.
Serves as technical contact for 2nd level (3rd Party) and 3rd level (IT) support for incidents related to problem solving and/or change management.
Maintains accurate master data in SAP software systems.
Steers future development and implement activities related to Plant Spartanburg replenishment systems- In terms of new requirements and enhancement needs.
Develops and sustains effective working relationships with all Manufacturing technologies and management teams to insure Spartanburg uptime and volume targets.
Acts as a proxy for other physical logistics systems experts in their absence.
Ensures that SAP IM/WM software systems activities and strategies are aligned to support Plant Spartanburg goals and targets.
Ensures data accuracy (error codes, inventory, log files, control cycles, etc.) through audits and resolves discrepancies as required.
Recognizes errors, identifies root causes and problems. Resolves errors and faults of the Hardware/Software by working with ESA and IT.
Leads physical logistics in regards to systems testing (UATs), systems development, trouble-shooting, and structure changes (PLC), and responsible for go-live checks/changes.
Physical logistics "key-user" responsible for work instruction development/accuracy, training other users and end-users, approving systems access including profiling, and managing business change requirements.
Serves as project manager for small-medium sized projects overseeing resources assigned, conduct status meetings, and effectively communicates the project status to stakeholders and process partners as delegated by the manager.
Develops project plans, administers the change control processes, and ensures that tasks are completed on time and within budget.
Prepares business process mapping and function design.
Translates high level business requirements into functional specifications for IT development.
Drives, steers, and/or facilitates problem-solving activities and methods across area of responsibility.
Implements strategic targets in the production process with regard to new technologies, innovations, and business optimizations using Continuous Improvement principles.
Optimizes process by identifying and eliminating waste within the process.
Introduces new process ideas generated from benchmarks and other best practices.
Analyzes process or system failures to determine root cause and implements countermeasures.
Performs other duties as assigned by operations supervisor.
Education: BA/BS, preferably in Inventory Control, Business, Computer Science, Information Technology, Engineering or a technical area or related field, or 4+ years equivalent experience in a manufacturing logistics function.
Experience:
4+ years' experience in a logistics key user function to preferably include material flow management, SAP WM, parts ordering, goods receiving, or demand/consumption.
2+ years' experience in SAP systems, planning, analyzing, troubleshooting, testing, development, and application/system changes.
2+ years Continuous improvement, lean manufacturing, process/system optimization, process efficiencies, 6S, waste reduction, and workshop facilitation.
2+ years' experience working in a team-oriented, collaborative environment.
Experience in leading projects.
3+ years computer skills (Microsoft Office) with emphasis on Excel and Word.
3+ years of problem-solving skills.
2+ years knowledge of manufacturing/logistics processes.
3+ years of knowledge of SAP warehouse management.
3+ years knowledge in material flow to include SAP basics.
Basic German, Spanish and Chinese a plus.
Basic 1 year communication/interpersonal skills.
Licenses and/or Certifications:
Six Sigma Green or Black belt (preferred).
Information Technology Technician
Technical support representative job in Greenwood, SC
ES Foundry Corp
Role: IT Technician
Who We Are:
ES Foundry is the only US-based pure play solar foundry that provides Domestic Content Bonus ITC compliant product solutions for US end customers. The company's manufacturing facility is in South Carolina. Our founding members have accumulated experience of over 40GW+ of module sales and 30GW+ of manufacturing operation expansion.
ESF offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining EFS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Key Responsibilities
Work on user reported cases to troubleshoot IT issues related to computers (desktop and laptops), printers, network and system.
Ensure security and privacy of networks and computer systems.
Perform preventive and corrective maintenance on computer equipment.
Assist onsite and remote employees with their computer and software related issues.
Software installation and basic network troubleshooting.
Setup and Imaging computers.
Support manufacturing IT equipment such as printers (laser and label).
Support audio-visuals request or issues on events or meetings.
Perform assets lifecycle for computers, printers and handhelds.
Manages IT inventory.
Unlock Windows AD user accounts.
Require working after business hour or night shift (as and when required).
Any other reasonable duties assigned by superior.
Qualifications and Skills
Technical aptitude to learn and follow instructions.
Problem solver and strong attention to detail.
Hands on experience with diverse computer systems and networks.
Ability to research solutions and work independently on tasks.
Broad knowledge in Windows client/server network environment.
Strong troubleshooting skills in Windows Operating System and O365 issues.
Excellent diagnostic and problem-solving skills.
Excellent communication and interpersonal skills.
Demonstrated ability to work in teams and individually.
Experiences working in Multi-National Company especially in production environment.
IT Professional Certification as IT Technician
ES Foundry Corp, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
Information Technology Specialist
Technical support representative job in Pelzer, SC
ONSITE in Pelzer, SC
6+ Month Contract with the potential to convert full time
KEY RESPONSIBILITIES:
Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues
Provide 2nd level user support for incidents that require local resolution and cannot be resolved by the Service Desk.
Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.
Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.
Collaborate with End User Services Team to resolve end-user's technology issues.
Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User's team.
Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.
Support PC replacement programs and emergency exchanges.
Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.
Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties
Develop/optimized, repair and return to user procedures on OS/hardware related issues.
Keep IT manager inform about the state of the local infrastructure.
Support the Platform Service team for local backup operation in line with corporate policies
Any additional responsibilities assigned by his supervisor as required.
Orders and/or manages repair parts as required.
Assists with any necessary wiring for networks and phone services as required.
Must Haves:
• Bachelor's Degree or equivalent experience.
• 2+ years of MS Windows desktop operating system deployment and support experience.
• 2+ years of SCCM/MECM and Intune experience.
• PC refresh experience.
• Solid Network Infrastructure Principles knowledge.
• Solid Security Principles Knowledge.
• Experience providing in-person and remote support.
Plusses:
• ITIL v3 certification.
• ISO/IEC 9001 and 27001 Knowledge.
• Apple Mac deployment and support experience.
• Windows 10 experience is an advantage.
• Mobile Device Management experience.
Compensation:
$22hr to $29/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Information Technology Support Engineer
Technical support representative job in Greer, SC
Our enterprise-level client is seeking to add an IT Support Engineer to the team in Greer, SC. Please see below for full details-
Job Notes:
-- 6-month contract / extensions possible, but not guaranteed.
-- Onsite in Greer, SC 29651
-- Drug & Background required.
-- Schedule: 8:00am - 5:00pm M-F
-- Flexibility to work 2nd shift and weekend a plus
-- Onsite in a Manufacturing environment.
Pay Rate = $23 w2 per hour plus benefits
Key Responsibilities:
Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements:
Strong experience supporting Windows desktop environments
Proven hands-on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem-solving and customer service skills
Nice to Have:
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands-and-feet network support (switch checks, console sessions)
Certifications:
Certifications such as A+, MCP, or ITIL are a plus but not required
Why Work with Merge IT?
We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
Let's Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up.
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let's make it happen.
Customer Support Representative
Technical support representative job in Simpsonville, SC
Job Title: Customer Support Representative
Reporting to: Inside Sales Supervisor
Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service
Manage inbound customer requests via multi-channel pathways.
Respond promptly and professionally to customers.
Oversee all customer service requests to completion (orders, quotes, returns, etc.).
Teamwork
Ensure continuous customer support by filling in for teammates when needed.
Provide support for management issues as they arise.
Ongoing Learning
Complete ongoing training on systems, products, and processes.
Apply critical thinking skills effectively.
Organization
Maintain an efficient, clean, and clutter-free work environment.
Organize digital records for quick retrieval.
Required Qualifications:
Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
Ability to organize, prioritize, and manage competing priorities.
Strong problem-solving and critical thinking skills.
Effective interpersonal skills for collaboration.
Time management and awareness of work in queue.
Customer service experience with a track record of handling inquiries and issues.
Familiarity with sales processes and procedures.
Follow safety protocols and report safety concerns.
High School Diploma required; a bachelor's degree, mechanical product knowledge, and bilingual skills are a plus.
Physical Requirements:
Sitting or standing for an 8-hour shift.
Working in an open office/cubicle environment.
Ability to focus in a fast-paced environment.
Speaking in person and over the phone or Microsoft Teams.
Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions
Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
Answer basic technical questions using available resources.
Act as liaison between customers and field sales with various departments.
Expedite orders to meet customer demands.
Provide effective verbal and written communication.
Utilize problem-solving skills and show empathy to customers.
Practice time management and maintain awareness of work in queue.
Support and back up teammates during absences and training.
Assist with issues identified by management.
Regular in-person attendance and punctuality.
Why Join Us?
Work alongside a collaborative, experienced leadership team
Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Support Representative
Technical support representative job in Simpsonville, SC
Full job description Job Title: Customer Support Representative Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized distributors, OEMs, and end users, while supporting Dodge field sales engineers to drive sales growth of mechanical power transmission products domestically and internationally. As the central point of contact for inquiries, you will provide solutions within your scope and escalate issues as needed. This role is critical in ensuring Dodge remains a leader in North American industrial automation.
Key Responsibilities:
Customer Service
Manage inbound customer requests via multi-channel pathways.
Respond promptly and professionally to customers.
Oversee all customer service requests to completion (orders, quotes, returns, etc.).
Teamwork
Ensure continuous customer support by filling in for teammates when needed.
Provide support for management issues as they arise.
Ongoing Learning
Complete ongoing training on systems, products, and processes.
Apply critical thinking skills effectively.
Organization
Maintain an efficient, clean, and clutter-free work environment.
Organize digital records for quick retrieval.
Required Qualifications:
Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools.
Ability to organize, prioritize, and manage competing priorities.
Strong problem-solving and critical thinking skills.
Effective interpersonal skills for collaboration.
Time management and awareness of work in queue.
Customer service experience with a track record of handling inquiries and issues.
Familiarity with sales processes and procedures.
Follow safety protocols and report safety concerns.
High School Diploma required; a bachelor's degree, mechanical product knowledge, and bilingual skills are a plus.
Physical Requirements:
Sitting or standing for an 8-hour shift.
Working in an open office/cubicle environment.
Ability to focus in a fast-paced environment.
Speaking in person and over the phone or Microsoft Teams.
Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions
Facilitate the order process from beginning to end for distributors, OEMs, and sales engineers.
Answer basic technical questions using available resources.
Act as liaison between customers and field sales with various departments.
Expedite orders to meet customer demands.
Provide effective verbal and written communication.
Utilize problem-solving skills and show empathy to customers.
Practice time management and maintain awareness of work in queue.
Support and back up teammates during absences and training.
Assist with issues identified by management.
Regular in-person attendance and punctuality.
Why Join Us?
Work alongside a collaborative, experienced leadership team
Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
IT Support Specialist I
Technical support representative job in Spartanburg, SC
SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution.
ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Computer (80%)
* Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices.
* Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus
* Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely
* Install, troubleshoot and problem resolution for standard and customized software and
* Update and maintain accurate data and inventory of all devices, assets, software and license
* Must communicate with internal and external customers in a positive, solution-oriented
* Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse.
* Tracking and routing problems and requests, and document resolutions
* Identifying and escalating situations requiring urgent attention
* Testing equipment that has been repaired prior to returning the equipment to the user
* Mentor student workers
* Provide documentation and knowledge-based articles on deployment, policies and procedures
Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers)
* Set-up and tear down equipment for special events
* Installing and maintaining all multimedia equipment when feasible
* Provide assistance to departments and offices of the university with multimedia related issues
* Maintain and update documentation on all multimedia equipment
JOB QUALIFICATIONS:
Minimum qualifications:
* Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline,
equivalency in other degree, certificates and 6 months-1 year of experience are accepted.
Preferred Qualifications:
* Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred.
* Experience with Windows and Mac devices
Knowledge/Skills/Abilities:
* Ability to provide technical support to users
* Ability to explain technical concepts in non-technical terms to faculty, staff and students
* Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates
* Knowledge of computer hardware and software
* Basic network connectivity troubleshooting
* Skill to prepare clear and concise written communications
* Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects
* Ability to learn new software and hardware packages
* Adapt to changes in technology
* Work independently and as a team member
* Well-grounded philosophy of honesty, integrity, and respect
* Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public
* Ability to work with and engage a diverse group of people
* Ability to work independently yet value and support a team-based environment
* Demonstrated professionalism and positive attitude
GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers.
Work Schedule:
Monday-Thursday 8:00-5:00, Friday 8:00-1:00
Display a willingness to work additional hours during the week and/or weekend, if required.
Licenses: NA
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
Technical Support Coordinator
Technical support representative job in Greenville, SC
ROLE SUMMARY: As a Technical Support Coordinator at BJU Press, the ideal candidate will play a supporting role on the Testing Services team by providing technical support for the Academy of Home Education and Testing Services. Your workday may include anything from interfacing with vendors to first line hardware support. In providing support, you will also gather and communicate requirements for system updates as well as learn and train the departments when updates or new software is implemented. In between these tasks, you will also assist with processing and repairing testing materials as they circulate through inventory.
ABOUT BJU PRESS & THE ROLE
Vision: We want Christian education to be transformational in the lives of students as they grow in their faith and knowledge of our Savior, Jesus Christ.
Mission: We produce transformational products and services for Christian educators.
Brand Promise: We empower educators to prepare students to live in light of eternity.
About the Team: The Testing Services team seeks to support the mission of BJU Press by helping home school families and schools maintain compliance with state regulations by providing objective measurements of academic achievement to inform educators of student growth through standardized testing.
Role Summary: As a Technical Support Coordinator at BJU Press, the ideal candidate will play a supporting role on the Testing Services team by providing technical support for the Academy of Home Education and Testing Services. Your workday may include anything from interfacing with vendors to first line hardware support. In providing support, you will also gather and communicate requirements for system updates as well as learn and train the departments when updates or new software is implemented. In between these tasks, you will also assist with processing and repairing testing materials as they circulate through inventory.
KEY RESPONSIBILITIES:
* Assist with ongoing support and IT development for Testing Services and AHE.
* Interface with IT support from scoring software vendors in Testing & Evaluation.
* Troubleshoot various IT/hardware issues within Testing Services and AHE
* Coordinate any IT updates provided by BJU IT and communicate with departments regarding transitions via updates.
* Interface with technical support staff in schools regarding the online testing option.
* Prepare test booklets for recirculation.
* Assist customers via phone.
SKILLS AND ATTRIBUTES NEEDED TO SUCCEED IN THIS ROLE:
* Thorough understanding of BJU Press Testing systems, procedures, and IT needs
* eCommerce understanding and experience
* Strong computer aptitude
* Good written, verbal communication, and interpersonal skills
* Ability to communicate with IT tech support, vendors/suppliers, customers for tech support
* Understanding of and troubleshooting experience with Windows, mac OS, iOS, Chrome OS
* Supportive of homeschooling
REQUIRED QUALIFICATIONS:
* Bachelor's degree preferred
* 2 years of related experience
An applicant for a position in the Bob Jones University group - Bob Jones University, Bob Jones Academy or BJU Press - must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see ******************************************** and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (***************************************** Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, world-class education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ.
#LI-Onsite
Required Education: Bachelors
IT Support Specialist - Russian/Ukrainian is required
Technical support representative job in Spartanburg, SC
Job DescriptionSalary:
U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities.
Key Responsibilities
Set up and configure Windows laptops and desktops.
Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers).
Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues).
Assist employees with simple technical questions (accounts, printers, email settings).
Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC.
Set up or replace peripherals (monitors, keyboards, webcams, headsets).
Ensure devices are updated and secure (Windows updates, basic settings).
Required Qualifications
13 years of experience in IT support, helpdesk, or similar role.
Strong knowledge of Windows 10/11.
Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics.
Ability to troubleshoot hardware and software issues independently.
Good communication skills in English; Russian or Ukrainian is a strong advantage.
Responsible, organized, and comfortable working with tasks on demand.
Nice-to-Have
Ability to assemble or upgrade a PC (optional).
Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control).
Ability to document simple internal instructions (SOPs).
We Offer
Flexible workload tasks as needed (side work / extra income).
Long-term cooperation with a stable U.S. company.
Competitive compensation per hour or per task.
Friendly international environment.
How to Apply
Please apply directly through the platform where you found this job post.
We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.
General Application - Technicians
Technical support representative job in Greenville, SC
INQUIRE ABOUT CAREER OPPORTUNITIES TODAY!
Our Culture
Total Comfort Solutions prides itself on being ethical in relation to both clients and employees, making partnerships with customers and within the Total Comfort Solutions team pleasant and enjoyable. There is a focus on adding value at every turn, both for customers and employees. Employees perform interesting, challenging work in a fast-paced, fun environment that supports our mission to develop and support our people.
COMPANY BENEFITS
401k 5% match | Health Insurance | FSA |Dental Insurance| Vision Insurance | Community Service opportunities | Travel allowance | Company Phone | Counseling services | Financial planning services | Discount on your gym membership | Marriage retreats
Additional Field-Specific Benefits:
Vehicle, Gas Card, and Uniforms Provided
Company Cell Phone
Company Credit Card
Available Overtime
Tool Insurance
Company Furnished Tools
WEBSITE
**************************************
Total Comfort Solutions is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics.
Auto-ApplyComputer Field Technician
Technical support representative job in Fletcher, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Technical support representative job in Fletcher, NC
As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands.
Key Responsibilities:
Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems.
Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues.
Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security.
Implement and support remote access solutions, including VPN, Terminal Services, and Citrix.
Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets.
Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities.
Additional Duties and Responsibilities:
Provide fast and effective responses to customer requests, improving customer service perception and satisfaction.
Collaborate closely within the IT team to manage and escalate IT issues as required.
Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability.
Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations.
Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met.
Company Culture:
At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations.
We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals.
We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported.
Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel.
Knowledge, Skills, and Abilities Required:
Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure.
Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities.
Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements.
Self-motivated with the ability to work effectively in a fast-paced environment.
Professional Certifications:
Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals)
Preferred: CompTIA Security+, Network+, Server+
Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise.
Schedule:
Full-time, 8 Hour Shift, Monday to Friday
Potential on-call responsibilities as needed
As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
Community Support Technician - Forest City
Technical support representative job in Forest City, NC
Job Description
Community Support Technicians needed for the Rutherford County, Forest City and Spindale area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Technical Support
Technical support representative job in Easley, SC
Salary: $20-22/hour Is this your perfect fit?
Would you love to work for a company with low turnover and good work life balance?
Do you thrive in solving technical challenges?
If that describes you, we need to talk! What your future day will look like:
Respond to inbound technical support requests via phone, email, or internal channels
Troubleshoot and resolve issues for systems efficiently
Take ownership of service tickets from start to finish
Communicate updates and resolutions clearly to customers and internal teams
Document all actions accurately in service tickets
Adapt to evolving technologies and processes
Collaborate with support teams to ensure customer satisfaction
Benefits offered:
Weekly pay through Godshall!
Great Medical and Dental benefits upon hire
Type: Temp to Hire
To be a champion in this role, you will need:
2-year degree or experience in technical support
A+ Certification
Proficiency in Microsoft Windows and Office products
Familiarity with running reports in restaurants preferred
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
Support Technician
Technical support representative job in Greenville, SC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyTechnical Support Engineer
Technical support representative job in Spartanburg, SC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour
IT Support Specialist I
Technical support representative job in Spartanburg, SC
SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution.
ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Computer (80%)
Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices.
Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus
Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely
Install, troubleshoot and problem resolution for standard and customized software and
Update and maintain accurate data and inventory of all devices, assets, software and license
Must communicate with internal and external customers in a positive, solution-oriented
Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse.
Tracking and routing problems and requests, and document resolutions
Identifying and escalating situations requiring urgent attention
Testing equipment that has been repaired prior to returning the equipment to the user
Mentor student workers
Provide documentation and knowledge-based articles on deployment, policies and procedures
Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers)
Set-up and tear down equipment for special events
Installing and maintaining all multimedia equipment when feasible
Provide assistance to departments and offices of the university with multimedia related issues
Maintain and update documentation on all multimedia equipment
JOB QUALIFICATIONS:
Minimum qualifications:
Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline,
equivalency in other degree, certificates and 6 months-1 year of experience are accepted.
Preferred Qualifications:
Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred.
Experience with Windows and Mac devices
Knowledge/Skills/Abilities:
Ability to provide technical support to users
Ability to explain technical concepts in non-technical terms to faculty, staff and students
Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates
Knowledge of computer hardware and software
Basic network connectivity troubleshooting
Skill to prepare clear and concise written communications
Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects
Ability to learn new software and hardware packages
Adapt to changes in technology
Work independently and as a team member
Well-grounded philosophy of honesty, integrity, and respect
Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public
Ability to work with and engage a diverse group of people
Ability to work independently yet value and support a team-based environment
Demonstrated professionalism and positive attitude
GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers.
Work Schedule:
Monday-Thursday 8:00-5:00, Friday 8:00-1:00
Display a willingness to work additional hours during the week and/or weekend, if required.
Licenses: NA
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
Community Support Technician - Forest City
Technical support representative job in Forest City, NC
Community Support Technicians needed for the Rutherford County, Forest City and Spindale area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************