Technical support representative jobs in Williamsburg, VA

Insight Global is seeking an IT Technician to join our client's team and provide hands-on technical support to employees across the organization. This is a full-time, permanent / direct hire position and will be onsite in Richmond, VA. In this role, you'll help maintain smooth IT operations by troubleshooting issues, managing assets, and supporting system deployments. You'll work closely with the service desk team to ensure timely resolution of technical problems and contribute to improving IT processes. Key Responsibilities: Support & Ticket Management: Respond to IT support requests via email, phone, and in person. Prioritize and resolve issues based on business impact. Document all actions and resolutions accurately. User Account Administration: Reset passwords and unlock accounts while following security protocols. Advise users on account security best practices. Asset Tracking: Manage IT equipment distribution and retrieval. Perform audits and assist with hardware/software procurement and disposal. Technical Troubleshooting: Diagnose and resolve hardware, software, and network problems. Escalate complex issues to senior IT staff when needed. System Deployment: Configure and deploy computers to meet organizational standards. Collaboration & Communication: Keep users informed on ticket status and solutions. Share knowledge with team members to improve efficiency. Projects & Documentation: Support IT projects and maintain accurate documentation for processes and solutions. Contribute to the knowledge base for recurring issues. Qualifications: At least 1 year of experience in IT support or helpdesk environment. Strong knowledge of computer hardware, Windows 10/11, Microsoft Office Suite, remote access, and PC imaging. Basic understanding of cybersecurity best practices and application/database support. Excellent communication skills, ability to multitask, and a customer-focused mindset. Adaptable, self-motivated, and capable of working under pressure. Preferred: Microsoft Certified Professional or Associate Degree in IT. Familiarity with ITIL practices. Compensation: $45,000 to $56,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: Health Coverage: Medical, dental, and vision plans, plus flexible spending and health savings accounts. Retirement Plans: 401(k) with company match and a defined benefit pension plan. Paid Time Off: Generous vacation, holidays, and sick leave. Family Support: Maternity/paternity leave and dependent care assistance. Additional perks

Richmond, VA Onsite We are seeking highly motivated and detail-oriented Data Center Technicians to join our rapidly expanding team. This role will support critical infrastructure by performing rack/stack/patch work, structured cabling installs, server deployments, and ongoing white space maintenance. The ideal candidate will have hands-on data center experience, a strong understanding of industry standards, and the ability to deliver high-quality work in a fast-paced environment. Key Responsibilities Rack/Stack/Patch Unbox, inspect, and install servers, network devices, and storage equipment into racks per elevation diagrams. Secure devices with appropriate mounting hardware, ensuring correct grounding and cable clearance. Cabling Installation Install, route, dress, and terminate fiber optic and copper cabling between racks, MOR (Middle of Row), PRD (Production) racks, and IDFs. Label all cables per site standards and verify connectivity using test equipment (OTDR, Fluke tester, etc.). Maintain HAC (Hot Aisle Containment) during installs and follow established pathways/trays to ensure clean, safe cable runs. Perform rework or remediation of cabling when necessary to meet quality standards. Data Center Operations & Safety Maintain white space organization and cleanliness across all assigned areas. Adhere to all client and OSHA safety protocols, including PPE, ladder safety, and confined space rules. Participate in toolbox talks, safety walkthroughs, and audits as required. Collaboration & Documentation Work closely with Brooksource Project Managers, Area Leads, and DCPMs to ensure timely and accurate task completion. Provide daily updates on progress, blockers, and completed work. Preferred Experience 1-3 years of experience in a data center or mission-critical technical environment. Experience with rack/stack/patch work, structured cabling installs, and server deployments. Hands-on knowledge of copper and fiber cabling standards (TIA/EIA, BICSI). Experience using cable testing tools and following Method of Procedure (MOP) documentation. Skills & Requirements Basic networking knowledge (IP addressing, switches, routers). Strong organizational and problem-solving skills with attention to detail. Ability to regularly lift and move 50+ lbs of equipment. Comfortable working on ladders, in overhead pathways, and in confined spaces. Flexible to support day/night shift rotations or weekend work, as projects require. Education & Certifications High school diploma or equivalent required. Preferred: CompTIA Network+, BICSI Installer I/II, OSHA NFPA 70E, or other relevant technical certifications. Work Environment Physically demanding environment with hot and cold aisle exposure. Fast-paced, project-driven workload with shifting priorities. Position is onsite in Richmond, VA ; travel accommodations may be reimbursed if required. Benefits Competitive hourly pay based on experience. Health, dental, and vision insurance. Opportunities for ongoing professional development and certifications.

DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. is onsite Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Required Skills: 6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios 4 Years - Excellent problem-solving, analytical, and team-working skills 4 Years - Excellent communication and interpersonal skills. 4 Years - Demonstrated ability to obtain feedback from customers to improve training methods. 4 Years - Writing and editing training manuals. 4 Years - Running reports and analyzing common complaints and problems. 4 Years - An openness to learning new technologies. This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Are you passionate about the protection of internal systems? Join our team as a Cybersecurity Support Technician, where you'll help protect our digital world and keep cyber threats at bay. If you're ready to dive into the fast-paced world of cybersecurity and make a real impact, we want to hear from you! Position Description: The Cybersecurity Support Technician provides technical support for cybersecurity systems, assisting in the monitoring, troubleshooting, and maintenance of security tools and protocols to protect organizational networks and data. Minimum/General Experience: 10 years information technology and/or cyber security experience, related to shipboard computer networks Minimum Education: High School diploma Essential Skills/Qualifications: Excellent knowledge of Secretary of the Navy (SECNAV) Manual-5510 series Excellent knowledge of Secretary of the Navy instruction (SECNAVINST) 5239.1 series Excellent experience with Vulnerability Remediation Asset Manager (VRAM) process Excellent experience with Assured Compliance Assessment Solution (ACAS) process Excellent experience with Endpoint Security Solution (ESS) process Excellent experience with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) process Excellent experience with Navy Authority to Operate (ATO) process Knowledge of the Risk Management Framework (RMF) guidance (e.g., DODI 8510.01) Excellent oral and written communication skills Strong attention to detail skills Ability to establish and maintain positive interpersonal relationships Ability to collaborate and problem-solve in a team environment Excellent experience with performing shipboard cyber evaluations or inspections (preferred) General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. Assignment Location - COMNAVSURFLANT (CNSL), Naval Base, Norfolk, VA; Consists of travel up to a 50-mile radius. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Typing, communicating, repetitive motions. Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Security: Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance U.S. Citizenship DoD Clearance Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check A check of local law enforcement agencies with jurisdiction over the areas where the applicant has lived, worked, or attended school Education check- Attendance and Degrees Employment verification -may include interviews of supervisors and/or co-workers Corroboration of unemployment May include reference interviews May include interviews of the individual, former spouse (s) Confirmation of all residences Verification of public record information Acceptable Credentials Tasks/activities include, but are not limited to: Ensures compliance of assurance programs in accordance with the Navy guidance Provides unit level support for the development, management and maintenance of the Local Information Assurance Programs Provides annual review of Site Security Assessment and Accreditation (A&A) status for all CNSL ships Coordinates with ships and USFFC for units requiring A&A maintenance scheduling Coordinates with fielded Program of Record (POR) and Platform Information Technology (PIT) system offices to ensure system accreditation documentation is up to date Ensures the Authority to Operate (ATO) / Assessment and Authorization (A&A) letters are signed by the Navy Authorization Official (NAO) Provides vulnerability compliance reviews for all CNSL ships as directed by CNSL leadership Utilizes vulnerability compliance reviews in preparation for scheduled unit inspections Conducts shipboard evaluations to ensure shipboard systems are being maintained Ensures that approved system patches are installed on shipboard systems in accordance with Information Assurance Vulnerability Messages (IAVM), Communication Tasking Orders (CTO), Navy Technical Directives (NTD) and that approved system patches are installed per Fleet Advisory Message (FAM) guidance Conducts unit level cyber training assist visits on afloat units Coordinates with sites to ensure pre-visit requirements and minimal manning participation requirements are met Prepares formal preparatory and conclusion documentation and deliverables Conducts periodic and random shipboard spot-checks to validate system scanning and reporting compliance Provides proactive outreach, distance support, and tracking of onboard cyber programs Ensures compliance of cyber programs with applicable instructions and requirements, implementation of shipboard policies, and Standard Operating Procedures (SOPs) Provides coordination assistance to program office helpdesk and other support organizations for cyber technical barriers or casualties Provides prompt response to shipboard requests for assistance Develops training materials to support onboard and off-ship training events Acts as a subject matter expert (SME) to support to briefs, training events, and waterfront symposiums on Command, Control, Communication, Computer, Cyber, and Intelligence (C5I) systems, trends, and issues Conducts training events and/or provides ancillary support Assists ship's personnel in cyber bill development Ensures Cyber Work Force (CWF) bill documentation and management requirements are met Works with ship forces to develop a mitigation plan and Plan of Action and Milestone (POA&M) for correcting identified deficiencies Works with Naval Warfare Command (NAVWAR), Afloat Training Group (ATG), and Information Warfare Training Group (IWTG) to coordinate training processes and events Conducts tailored training events onboard to support cyber metrics Addresses identified training gaps Audits cyber warfare certification events as directed by Military/Civilian lead Provides recommendations for training process improvement Compensation & Benefits: The annual projected pay range for this position is $101,349 - $121,450 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location. Oxley Enterprises, Inc. offers a full array of benefits including: Medical, dental, vision and prescription drug coverage for you and your family. Life Insurance, short-term disability and long-term disability paid for by the Company. Supplemental coverages including Accident, Critical Illness, and Hospital. Additional Life insurance coverage for you and your dependents. 401k plan with various options to select based on your retirement goals. Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program. ***************************

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Description: · ABC Tech Support 3 · *In Person Only* · *local candidates strongly preferred · *ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions Job Description This position will provides end user technical support for both software and hardware.. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware. Experience and Skills · 3 to 5 years experience Tier II support in Information Technology Services · Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware. Skills and Abilities: · SQL · PLSQL · Business Objects Enterprise · Crystal Reports · Footprints · ITIL · Strong analytical, interpersonal and written/verbal communication skills · Sound problem resolution, judgment and decision-making skills · MS Office Proficiency (Word, Excel,) · Ability to demonstrate creative thinking · Ability to develop relationships · Ability to analyze complex processes and understand architectural issues as well as review and test automated systems. · Ability to communicate well and work independently with minimum supervision. · Strong willingness to learn new technologies, dive into challenges and take direction · Ability in problem analysis and resolution. Preferred Qualifications · Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired. · ITIL certification Qualifications Personal Computer Hardware Knowledge Software installs and troubleshooting knowledge and experience Tier 2 and Tier 3 Help Desk experience Crystal Reports, SQL, MS Office Suite, College graduate with degree in IT or related field ITIL certified Ability to work independently with minimum supervision. Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills Hands on experience supporting end user hardware and software problems at an advanced level. Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.00 - $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies. Job Description 1. Respond to and direct help desk tickets to other technicians for resolution 2. Perform installation and troubleshooting of PC's, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept confidential according to EEO guidelines.

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. We are looking for a Cyber Support Technician to join our team in Norfolk. Below are the responsibilities for the position and the requirements to review. RESPONSIBILITIES: Respond to queries from Command Information Systems Security Manager (ISSM), Afloat ISSMs, Command Security Manager's Office, and appropriate shipboard Communications Department personnel. Provide patch management services using automated tools or manual methods to build patch sets and distribute to ships to update shipboard servers and workstations. Produce patch disks and other patch sets as required by new IT systems. Test patch sets in multiple environments (lab and shipboard) prior to duplication and distribution. Achieve efficiencies and reduce costs while meeting patching requirements by consolidation, remote management, and sound resource management. Input patch information into VRAM for POAM tracking Conduct MSC shipboard visits based on requests for assistance, patching compliance, and ship availability Respond to Global Service Desk tickets related to the patch sets created. Ability to travel - under 10% QUALIFICATIONS: Active Secret clearance required IAM Level II Certification (CASP+ ) Hybrid commute 3-5 years of cybersecurity experience with patching On-site required to conduct disk testing in the lab for 2-4 days per month, and at an off-site location to duplicate disks and prepare for distribution 2-3 days per month. Knowledge of Windows System Administration and patching processes Navy or MSC IT experience Hyper-V ACAS HBSS STIGs VRAM TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. “TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: Processing the complaints Filing requests for customers and distribution centers Tracking shipments and orders Preparing reports Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input ***This position requires candidates with a great work ethic and a great attendance record.*** Qualifications 3+ years experience in the customer service field Previous administrative and/or call center experience is a major plus Additional Information Shift: Monday-Friday, any time between 7:00AM-7:30PM Pay Rate: $10.00

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

Title: IT Asset Management Technician State Role Title: Info Technology Specialist I Hiring Range: $56,812 - $68,000 Pay Band: 4 Recruitment Type: General Public - G Job Duties The Virginia Department of Health is currently seeking two IT Asset Management Technicians to join our Office of Information Management. This role is responsible for coordinating and fulfilling hardware and software requests, managing procurement and deployment activities, and ensuring accurate documentation of all assets in ServiceNow. The specialist will assist with equipment staging, recovery, and decommissioning, as well as conduct regular inventory checks to maintain data accuracy and compliance with VDH, VITA, and vendor licensing requirements. Additionally, this position plays a key role in supporting service requests, maintaining the central storeroom, and providing audit-ready asset records. Some of the key job responsibilities are as follows: • Coordinate and fulfill IT hardware and software requests in line with established SLAs. • Manage the full asset lifecycle: procurement, deployment, recovery, and decommissioning. • Maintain accurate documentation and tracking of requests and refresh activities in ServiceNow. • Prepare and stage equipment for deployment; verify returned equipment and update records. • Resolve IT training-related support tickets; track metrics (ticket volume, resolution time, satisfaction). • Author knowledge base articles to streamline processes and support self-service. • Conduct regular inventory checks, reconciliations, and maintain storeroom organization/security. • Support audits by providing accurate asset data and ensuring compliance with VDH, VITA, and vendor licensing. • Process provisioning requests for hardware/software, including license assignment and deployment. • Collaborate with IT Asset Manager on escalations, vendor coordination, and contract compliance. • Track asset-related costs, review vendor quotes/invoices, and identify cost-saving opportunities. • Document procedures, recommend improvements, and stay current with industry trends. • Provide support for special projects, emergency deployments, and other duties as required. Minimum Qualifications • Experience supporting IT asset lifecycle activities, including deployment, tracking, recovery, and decommissioning of hardware and software. • Ability to accurately maintain asset records and inventory data using asset management platforms such as ServiceNow. • Familiarity with VITA policies and procedures related to IT asset handling and compliance. • Proficiency in Microsoft 365 applications, including Outlook, Excel, and Teams, for communication, documentation, and reporting. • Strong organizational skills with the ability to manage storerooms, track inventory levels, and prepare equipment for deployment. • Ability to fulfill hardware and software requests in a timely manner while adhering to service level agreements (SLAs). • Knowledge of PC refresh processes, including imaging, staging, deployment, and return of devices. • Strong attention to detail and accuracy in data entry, labeling, and documentation of IT assets. • Ability to work collaboratively with IT staff, vendors, and end-users to support asset-related needs across multiple locations. • Effective verbal and written communication skills for documenting procedures and interacting with stakeholders. Additional Considerations • Experience in supporting a Commonwealth of Virginia Executive Branch Agency • Knowledge and Experience working with Virginia Information Technologies Agency Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: ********************* If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Contact Information Name: Rose Sandra Bose Phone: ************ Email: ************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Are you passionate about the protection of internal systems? Join our team as a Cybersecurity Support Technician, where you'll help protect our digital world and keep cyber threats at bay. If you're ready to dive into the fast-paced world of cybersecurity and make a real impact, we want to hear from you! Position Description: The Cybersecurity Support Technician provides technical support for cybersecurity systems, assisting in the monitoring, troubleshooting, and maintenance of security tools and protocols to protect organizational networks and data. Minimum/General Experience: 10 years information technology and/or cyber security experience, related to shipboard computer networks Minimum Education: High School diploma Essential Skills/Qualifications: Excellent knowledge of Secretary of the Navy (SECNAV) Manual-5510 series Excellent knowledge of Secretary of the Navy instruction (SECNAVINST) 5239.1 series Excellent experience with Vulnerability Remediation Asset Manager (VRAM) process Excellent experience with Assured Compliance Assessment Solution (ACAS) process Excellent experience with Endpoint Security Solution (ESS) process Excellent experience with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) process Excellent experience with Navy Authority to Operate (ATO) process Knowledge of the Risk Management Framework (RMF) guidance (e.g., DODI 8510.01) Excellent oral and written communication skills Strong attention to detail skills Ability to establish and maintain positive interpersonal relationships Ability to collaborate and problem-solve in a team environment Excellent experience with performing shipboard cyber evaluations or inspections (preferred) General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. Assignment Location - COMNAVSURFLANT (CNSL), Naval Base, Norfolk, VA; Consists of travel up to a 50-mile radius. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Typing, communicating, repetitive motions. Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Security: Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance U.S. Citizenship DoD Clearance Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check A check of local law enforcement agencies with jurisdiction over the areas where the applicant has lived, worked, or attended school Education check- Attendance and Degrees Employment verification -may include interviews of supervisors and/or co-workers Corroboration of unemployment May include reference interviews May include interviews of the individual, former spouse (s) Confirmation of all residences Verification of public record information Acceptable Credentials Tasks/activities include, but are not limited to: Ensures compliance of assurance programs in accordance with the Navy guidance Provides unit level support for the development, management and maintenance of the Local Information Assurance Programs Provides annual review of Site Security Assessment and Accreditation (A&A) status for all CNSL ships Coordinates with ships and USFFC for units requiring A&A maintenance scheduling Coordinates with fielded Program of Record (POR) and Platform Information Technology (PIT) system offices to ensure system accreditation documentation is up to date Ensures the Authority to Operate (ATO) / Assessment and Authorization (A&A) letters are signed by the Navy Authorization Official (NAO) Provides vulnerability compliance reviews for all CNSL ships as directed by CNSL leadership Utilizes vulnerability compliance reviews in preparation for scheduled unit inspections Conducts shipboard evaluations to ensure shipboard systems are being maintained Ensures that approved system patches are installed on shipboard systems in accordance with Information Assurance Vulnerability Messages (IAVM), Communication Tasking Orders (CTO), Navy Technical Directives (NTD) and that approved system patches are installed per Fleet Advisory Message (FAM) guidance Conducts unit level cyber training assist visits on afloat units Coordinates with sites to ensure pre-visit requirements and minimal manning participation requirements are met Prepares formal preparatory and conclusion documentation and deliverables Conducts periodic and random shipboard spot-checks to validate system scanning and reporting compliance Provides proactive outreach, distance support, and tracking of onboard cyber programs Ensures compliance of cyber programs with applicable instructions and requirements, implementation of shipboard policies, and Standard Operating Procedures (SOPs) Provides coordination assistance to program office helpdesk and other support organizations for cyber technical barriers or casualties Provides prompt response to shipboard requests for assistance Develops training materials to support onboard and off-ship training events Acts as a subject matter expert (SME) to support to briefs, training events, and waterfront symposiums on Command, Control, Communication, Computer, Cyber, and Intelligence (C5I) systems, trends, and issues Conducts training events and/or provides ancillary support Assists ship's personnel in cyber bill development Ensures Cyber Work Force (CWF) bill documentation and management requirements are met Works with ship forces to develop a mitigation plan and Plan of Action and Milestone (POA&M) for correcting identified deficiencies Works with Naval Warfare Command (NAVWAR), Afloat Training Group (ATG), and Information Warfare Training Group (IWTG) to coordinate training processes and events Conducts tailored training events onboard to support cyber metrics Addresses identified training gaps Audits cyber warfare certification events as directed by Military/Civilian lead Provides recommendations for training process improvement Compensation & Benefits: The annual projected pay range for this position is $101,349 - $121,450 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location. Oxley Enterprises, Inc. offers a full array of benefits including: Medical, dental, vision and prescription drug coverage for you and your family. Life Insurance, short-term disability and long-term disability paid for by the Company. Supplemental coverages including Accident, Critical Illness, and Hospital. Additional Life insurance coverage for you and your dependents. 401k plan with various options to select based on your retirement goals. Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program. ***************************

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: 1. Respond to and direct help desk tickets to other technicians for resolution 2. Perform installation and troubleshooting of PC's, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Skill Required: -Respond to and direct help desk tickets to other technicians for resolution -installation and troubleshooting of PCs, printers, iPhones and software -Daily inspections of server room and data closets -Manage backup tape rotation and cases for offsite pickup -Perform network jack activation for correct VLAN -Basic customer training and support on Mitel phone operations -Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Qualifications Need Local Candidates Additional Information Best Regards, Paramjot Singh

Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive , innovative and successful companies. Job Description 1. Respond to and direct help desk tickets to other technicians for resolution 2. Perform installation and troubleshooting of PC's, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military