Telemarketing manager vs sales support coordinator

Differences between telemarketing manager and sales support coordinator duties and responsibilities

Telemarketing manager example responsibilities.

• Manage telemarketing department and dispatch leads to sales rep's throughout california-hire, train, verification, motivation, scheduling and payroll
• Manage inbound sales and customer service telemarketing performance, with sales and customer service targets consistently reach and exceed.
• Maintain personal information from alumni including name, address, and payments.
• Solicit alumni for donations to be distribute to colleges, scholarship funds, and organizations.
• Receive training on PageMaker and PowerPoint.
• Enable ROI evaluation and campaign prioritization.
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Sales support coordinator example responsibilities.

• Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
• Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
• Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
• Train co-workers on SalesForce OS.
• Process requests for POS collateral, forms, and retail merchandising items.
• Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
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