Telesales specialist vs telemarketing representative

The differences between telesales specialists and telemarketing representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telesales specialist has an average salary of $36,414, which is higher than the $28,116 average annual salary of a telemarketing representative.

The top three skills for a telesales specialist include outbound calls, customer service and inbound calls. The most important skills for a telemarketing representative are customer service, telephone calls, and outbound calls.

Telesales specialist vs telemarketing representative overview

	Telesales Specialist	Telemarketing Representative
Yearly salary	$36,414	$28,116
Hourly rate	$17.51	$13.52
Growth rate	6%	6%
Number of jobs	28,411	101,406
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	High School Diploma, 35%
Average age	37	37
Years of experience	-	-

Telesales specialist vs telemarketing representative salary

Telesales specialists and telemarketing representatives have different pay scales, as shown below.

	Telesales Specialist	Telemarketing Representative
Average salary	$36,414	$28,116
Salary range	Between $26,000 And $50,000	Between $17,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telesales specialist and telemarketing representative education

There are a few differences between a telesales specialist and a telemarketing representative in terms of educational background:

	Telesales Specialist	Telemarketing Representative
Most common degree	Bachelor's Degree, 51%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Telesales specialist vs telemarketing representative demographics

Here are the differences between telesales specialists' and telemarketing representatives' demographics:

	Telesales Specialist	Telemarketing Representative
Average age	37	37
Gender ratio	Male, 43.5% Female, 56.5%	Male, 37.3% Female, 62.7%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	11%

Differences between telesales specialist and telemarketing representative duties and responsibilities

Telesales specialist example responsibilities.

Administer and maintain leads within SalesForce.com.
Generate and close sales lead via outbound telesales campaigns.
Prospect for new accounts through telesales and networking with approval from manager.
Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.
Provide general information about Humana's products to customers and brokers.
Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.

Telemarketing representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
Monitor telemarketing representatives telephone conversations with customers.
Verify medicaid waive eligibility for non-emergency transportation.
Make calls to existing Comcast customers for upgrades on their cable packages.
Up saleing customers of comcast from a double play program to a triple play program.

Telesales specialist vs telemarketing representative skills

Common telesales specialist skills

Outbound Calls, 26%
Customer Service, 24%
Inbound Calls, 8%
Health Insurance, 7%
Outbound Sales, 7%
Insurance Products, 3%

Common telemarketing representative skills

Customer Service, 17%
Telephone Calls, 15%
Outbound Calls, 14%
Telemarketing, 14%
Cold Calls, 6%
Credit Card, 6%

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Telesales Specialist
Telesales Specialist vs Telemarketing Representative

Updated January 8, 2025

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