Telesales supervisor vs assistant manager, sales

Differences between telesales supervisor and assistant manager, sales duties and responsibilities

Telesales supervisor example responsibilities.

• Operate profitably through managing productivity, call quality, payroll, and telephone sales representative development.
• Integrate team members for the merger between inbound call center sales and outbound telemarketing sales.
• Complete and submit all require personnel forms, payroll, and performance appraisals within deadlines.
• Supervise a staff of 15 telemarketing representatives who handle telephone interaction with customers statewide.
• Prepare department budget, and participate in the interdisciplinary care coordination, Medicare review and reimbursement team meetings.
• Prepare testing scenarios for logistics and sales applications then perform user acceptance testing and validation.

Assistant manager, sales example responsibilities.

• Manage employees make sure the store run smoothly and efficiently.
• Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
• Conduct inventory management, talent acquisition, develop sales reports, and generate payroll and staffing schedules.
• Perform payroll audits, weekly scheduling and execute responsive actions to customer complaints.
• Coordinate with sales team to introduce new products, retail policies and procedures, sales goals and POS systems.
• Maintain company standards for cleanliness and organization.
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