Telesales supervisor vs national sales assistant

Differences between telesales supervisor and national sales assistant duties and responsibilities

Telesales supervisor example responsibilities.

• Operate profitably through managing productivity, call quality, payroll, and telephone sales representative development.
• Integrate team members for the merger between inbound call center sales and outbound telemarketing sales.
• Complete and submit all require personnel forms, payroll, and performance appraisals within deadlines.
• Supervise a staff of 15 telemarketing representatives who handle telephone interaction with customers statewide.
• Prepare department budget, and participate in the interdisciplinary care coordination, Medicare review and reimbursement team meetings.
• Prepare testing scenarios for logistics and sales applications then perform user acceptance testing and validation.

National sales assistant example responsibilities.

• Manage RFP process to make sure all CCO proposals are consistent with each client's goals and image.
• Expand CRM database (Ultra-STAFF/ABD) by cultivating client relationships.
• Maintain a proprietary CRM system tracking opportunities, quotes, appointments, orders, and project completion.
• Create PowerPoint presentations for use during sales meetings/presentations.
• Prepare engaging PowerPoint presentations to expand client base through new business opportunities.
• Facilitate productive office environment, process payroll using QuickBooks software, set appointments and suggestively sell base on customer need
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