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Teller vs associate

The differences between tellers and associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $32,171 average annual salary of a teller.

The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for an associate are customer service, sales floor, and patients.

Teller vs associate overview

TellerAssociate
Yearly salary$32,171$69,556
Hourly rate$15.47$33.44
Growth rate-12%-
Number of jobs16,298569,041
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 46%
Average age3941
Years of experience--

What does a teller do?

Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.

What does an associate do?

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

Teller vs associate salary

Tellers and associates have different pay scales, as shown below.

TellerAssociate
Average salary$32,171$69,556
Salary rangeBetween $26,000 And $39,000Between $34,000 And $140,000
Highest paying CityManchester, NJWashington, DC
Highest paying stateNew JerseyNew York
Best paying companySecurity Service Federal Credit UnionSimpson Thacher & Bartlett
Best paying industryFinance-

Differences between teller and associate education

There are a few differences between a teller and an associate in terms of educational background:

TellerAssociate
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Teller vs associate demographics

Here are the differences between tellers' and associates' demographics:

TellerAssociate
Average age3941
Gender ratioMale, 23.0% Female, 77.0%Male, 50.4% Female, 49.6%
Race ratioBlack or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6%Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between teller and associate duties and responsibilities

Teller example responsibilities.

  • Process commercial transaction including deposits, withdrawals and loan payments selling monetary instruments.
  • Compile with the bank secrecy act.
  • Process treasury, tax and loan payments.
  • Receive coin and currency from arm trucks.
  • Fill in for coin room teller when on vacation.
  • Monitor all monetary instruments purchase and complete all BSA logs.
  • Show more

Associate example responsibilities.

  • Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
  • Manage customer resolutions associate with flight reservations.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Help drive sales by providing excellent customer service in gourmet cheese, wine, beer, and coffee departments.
  • Utilize teamwork, communication, customer service, responsibility, and organizational skills.
  • Work according to ISO standards.
  • Show more

Teller vs associate skills

Common teller skills
  • Cash Handling, 13%
  • Customer Service, 13%
  • Financial Transactions, 8%
  • Math, 6%
  • Bank Products, 6%
  • ATM, 3%
Common associate skills
  • Customer Service, 16%
  • Sales Floor, 13%
  • Patients, 10%
  • Cleanliness, 8%
  • Windows, 4%
  • HR, 4%

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