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The differences between tellers and associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate has an average salary of $69,556, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for an associate are customer service, sales floor, and patients.
| Teller | Associate | |
| Yearly salary | $32,171 | $69,556 |
| Hourly rate | $15.47 | $33.44 |
| Growth rate | -12% | - |
| Number of jobs | 16,298 | 569,041 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 46% |
| Average age | 39 | 41 |
| Years of experience | - | - |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.
Tellers and associates have different pay scales, as shown below.
| Teller | Associate | |
| Average salary | $32,171 | $69,556 |
| Salary range | Between $26,000 And $39,000 | Between $34,000 And $140,000 |
| Highest paying City | Manchester, NJ | Washington, DC |
| Highest paying state | New Jersey | New York |
| Best paying company | Security Service Federal Credit Union | Simpson Thacher & Bartlett |
| Best paying industry | Finance | - |
There are a few differences between a teller and an associate in terms of educational background:
| Teller | Associate | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and associates' demographics:
| Teller | Associate | |
| Average age | 39 | 41 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 50.4% Female, 49.6% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |