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Teller vs new accounts representative

The differences between tellers and new accounts representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a new accounts representative has an average salary of $36,918, which is higher than the $32,171 average annual salary of a teller.

The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a new accounts representative are customer service, bank products, and cross-sell.

Teller vs new accounts representative overview

TellerNew Accounts Representative
Yearly salary$32,171$36,918
Hourly rate$15.47$17.75
Growth rate-12%-3%
Number of jobs16,298133,070
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 51%
Average age3941
Years of experience-12

What does a teller do?

Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.

What does a new accounts representative do?

New accounts representatives are banking professionals who are responsible for the explanation of the available accounts. The accounts representatives explain different options for new accounts and interconnected services. They discuss any requirements, fees, or limits related to an account. It is their job to describe new account services to clients and assist them in the paperwork. They perform wire or electronic transfers for the funds coming from the other accounts. Also, they direct their clients to banking specialists for additional services.

Teller vs new accounts representative salary

Tellers and new accounts representatives have different pay scales, as shown below.

TellerNew Accounts Representative
Average salary$32,171$36,918
Salary rangeBetween $26,000 And $39,000Between $28,000 And $47,000
Highest paying CityManchester, NJSan Mateo, CA
Highest paying stateNew JerseyHawaii
Best paying companySecurity Service Federal Credit UnionDATCU
Best paying industryFinanceFinance

Differences between teller and new accounts representative education

There are a few differences between a teller and a new accounts representative in terms of educational background:

TellerNew Accounts Representative
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Teller vs new accounts representative demographics

Here are the differences between tellers' and new accounts representatives' demographics:

TellerNew Accounts Representative
Average age3941
Gender ratioMale, 23.0% Female, 77.0%Male, 26.6% Female, 73.4%
Race ratioBlack or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6%Black or African American, 9.5% Unknown, 2.9% Hispanic or Latino, 22.0% Asian, 9.1% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%11%

Differences between teller and new accounts representative duties and responsibilities

Teller example responsibilities.

  • Process commercial transaction including deposits, withdrawals and loan payments selling monetary instruments.
  • Compile with the bank secrecy act.
  • Process treasury, tax and loan payments.
  • Receive coin and currency from arm trucks.
  • Fill in for coin room teller when on vacation.
  • Monitor all monetary instruments purchase and complete all BSA logs.
  • Show more

New accounts representative example responsibilities.

  • Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
  • Report tax information to the IRS.
  • Complete require BSA & OFAC training annually.
  • Identify potential high risks clients and investigate OFAC status.
  • Ensure adherence to IIROC, QI, AML, regulations and to mitigate legal and reputational risk.
  • Answer incoming calls on first ring; assist customers, complete customer request forms in AS400 system.
  • Show more

Teller vs new accounts representative skills

Common teller skills
  • Cash Handling, 13%
  • Customer Service, 13%
  • Financial Transactions, 8%
  • Math, 6%
  • Bank Products, 6%
  • ATM, 3%
Common new accounts representative skills
  • Customer Service, 15%
  • Bank Products, 8%
  • Cross-Sell, 6%
  • Financial Services, 6%
  • Credit Card, 5%
  • Loan Payments, 5%

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