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The differences between tellers and new accounts representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a new accounts representative has an average salary of $36,918, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a new accounts representative are customer service, bank products, and cross-sell.
| Teller | New Accounts Representative | |
| Yearly salary | $32,171 | $36,918 |
| Hourly rate | $15.47 | $17.75 |
| Growth rate | -12% | -3% |
| Number of jobs | 16,298 | 133,070 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 51% |
| Average age | 39 | 41 |
| Years of experience | - | 12 |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
New accounts representatives are banking professionals who are responsible for the explanation of the available accounts. The accounts representatives explain different options for new accounts and interconnected services. They discuss any requirements, fees, or limits related to an account. It is their job to describe new account services to clients and assist them in the paperwork. They perform wire or electronic transfers for the funds coming from the other accounts. Also, they direct their clients to banking specialists for additional services.
Tellers and new accounts representatives have different pay scales, as shown below.
| Teller | New Accounts Representative | |
| Average salary | $32,171 | $36,918 |
| Salary range | Between $26,000 And $39,000 | Between $28,000 And $47,000 |
| Highest paying City | Manchester, NJ | San Mateo, CA |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | Security Service Federal Credit Union | DATCU |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a new accounts representative in terms of educational background:
| Teller | New Accounts Representative | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and new accounts representatives' demographics:
| Teller | New Accounts Representative | |
| Average age | 39 | 41 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 26.6% Female, 73.4% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 9.5% Unknown, 2.9% Hispanic or Latino, 22.0% Asian, 9.1% White, 55.7% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 11% |