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The differences between transactional specialists and client relations specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transactional specialist and a client relations specialist. Additionally, a transactional specialist has an average salary of $64,483, which is higher than the $39,902 average annual salary of a client relations specialist.
The top three skills for a transactional specialist include real estate, customer relationships and customer satisfaction. The most important skills for a client relations specialist are client relations, customer service, and data entry.
A Transactional Specialist is someone who is in charge of all transactions that take place in a business organization. First of all, he/she is required to process all requests from customers, both online and offline, in an orderly and timely manner. Also, he/she uses all sales tools at his/her reach to drive an increase in profit and to exceed all of the department's goals. As a Transactional Specialist, your task may also include the establishment and monitoring of internal controls and policies to ensure thorough compliance with GAAP and other requirements.
A client relations specialist is primarily in charge of building positive relationships with clients by providing optimal services. Although the extent of their responsibilities depends on their company of employment, it typically includes handling customer calls and correspondence, offering products or services, discussing promotions or product specifications, answering inquiries, arranging appointments, resolving issues and concerns, and processing payments or refunds. Moreover, a client relations specialist conducts market research and analysis to identify the current trends and practices, aiming for client satisfaction.
Transactional specialists and client relations specialists have different pay scales, as shown below.
| Transactional Specialist | Client Relations Specialist | |
| Average salary | $64,483 | $39,902 |
| Salary range | Between $39,000 And $105,000 | Between $27,000 And $58,000 |
| Highest paying City | Jersey City, NJ | Washington, DC |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Apple | McKinsey & Company Inc |
| Best paying industry | - | Real Estate |
There are a few differences between a transactional specialist and a client relations specialist in terms of educational background:
| Transactional Specialist | Client Relations Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transactional specialists' and client relations specialists' demographics:
| Transactional Specialist | Client Relations Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 31.8% Female, 68.2% | Male, 30.3% Female, 69.7% |
| Race ratio | Black or African American, 11.2% Unknown, 5.0% Hispanic or Latino, 20.1% Asian, 7.9% White, 55.2% American Indian and Alaska Native, 0.6% | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.3% Asian, 6.5% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |