Travel coordinator vs certified travel counselor

Differences between travel coordinator and certified travel counselor duties and responsibilities

Travel coordinator example responsibilities.

• Manage corporate travel arrangements for business accounts, including passport and visa documents.
• Assist with rail, hotel and rental car reservation utilizing the Sabre GDS system.
• Create and store written documentation of all communications and transactions in the Amadeus system.
• Ensure above optimum customer service through effective use of the worldwide web & multi GDS system.
• Resolve customer escalations including complex booking challenges and provide service guidance to team members.
• Analyze and book employee reservations for possible corporate jet travel resulting in significant annual savings.
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Certified travel counselor example responsibilities.

• Manage special projects including off-site meeting support for VIP meeting attendees requiring last minute travel changes.
• Operate Apollo reservation system and proprietary contact management/invoice software.
• Deliver comprehensive administrative support, with focus on coordinating travel arrangements, with this DoD contractor.
• Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.