How to hire a utilities manager

How to hire a utilities manager, step by step

Here's a step-by-step utilities manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a utilities manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new utilities manager
• Step 8: Go through the hiring process checklist

What does a utilities manager do?

Post a utilities manager job for free, promote it for a fee

Post free

1. Identify your hiring needs

   First, determine the employments status of the utilities manager you need to hire. Certain utilities manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect utilities manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of utilities managers.

   Type of Utilities Manager	Description	Hourly rate
   Utilities Manager		$23-58
   Director Of Health Services	A Director Of Health Services is responsible for evaluating and supervising the overall activities for health maintenance and promotion of a health department. They are also responsible for budgeting, procurement, and requisition of biological supplies and equipment.	$25-57
   Project Director	A project director is a professional responsible for supervising workers from various departments given specific tasks to complete a given project. They create a budget to complete a job while monitoring the amount of money spent to ensure that overspending is avoided... Show more	$33-77

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Behavioral Health
   • Patients
   • Discharge Planning
   • Utilization Review
   • Community Resources
   • Appeals
   • Patient Care
   • Performance Measures
   • Substance Abuse
   • Medicaid
   • Oversight
   • Social Work
   • HEDIS
   • Concurrent Review

   Check all skills

   Responsibilities:

   • Lead all utilization management audits including NCQA, DFS, NYSDOH and CMS with excellent outcomes.
   • Supervise and lead operators and technicians within the utilities engineering department maintaining optimum operation under FDA concern decree and plant closure.
   • Support mental health staff with Medicaid documentation standards when necessary.
   • Conduct utilization and clinical reviews with patients receiving mental health and substance use services ensuring compliance with all qualifying medical criteria.
   • Ensure cleanliness of kitchen in accordance with all USDA and state regulations.
   • Inspect interior and exterior cleanliness of vehicles according to company standards and policies.

   More utilities manager duties

3. Make a budget

   Including a salary range in your utilities manager job description is a great way to entice the best and brightest candidates. A utilities manager salary can vary based on several factors:

   • Location. For example, utilities managers' average salary in hawaii is 43% less than in massachusetts.
   • Seniority. Entry-level utilities managers earn 60% less than senior-level utilities managers.
   • Certifications. A utilities manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a utilities manager's salary.

   Average utilities manager salary

   $77,239yearly

   $37.13 hourly rate

   ---

   Entry-level utilities manager salary

   $49,000 yearly salary

   Updated December 18, 2025

   Average utilities manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$106,678	$51
   2	Rhode Island	$105,989	$51
   3	New York	$105,888	$51
   4	Connecticut	$105,393	$51
   5	California	$103,865	$50
   6	New Jersey	$103,562	$50
   7	Pennsylvania	$102,007	$49
   8	Ohio	$100,038	$48
   9	Michigan	$99,788	$48
   10	District of Columbia	$98,889	$48
   11	Wisconsin	$95,158	$46
   12	Virginia	$94,611	$45
   13	Minnesota	$94,267	$45
   14	Illinois	$93,600	$45
   15	Alaska	$90,439	$43
   16	Washington	$88,598	$43
   17	Missouri	$88,555	$43
   18	Texas	$88,445	$43
   19	Kansas	$88,192	$42
   20	Maryland	$87,153	$42

   Average utilities manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Chevron	$138,130	$66.41	2
   2	Credit Suisse	$132,999	$63.94
   3	Accenture	$126,086	$60.62	57
   4	Abbott	$120,368	$57.87	10
   5	Ernst & Young	$115,672	$55.61
   6	BD	$115,518	$55.54
   7	University Hospitals	$112,632	$54.15
   8	Bloom Energy	$107,539	$51.70
   9	Deloitte	$106,735	$51.31	22
   10	General Motors	$106,458	$51.18	7
   11	Takeda Pharmaceuticals U.S.A., Inc.	$100,666	$48.40	4
   12	Fresh Express	$100,200	$48.17	2
   13	DCP Midstream	$98,059	$47.14
   14	BASF	$96,965	$46.62
   15	ICF	$96,350	$46.32	20
   16	Campbell Soup	$96,189	$46.24
   17	EmblemHealth	$95,749	$46.03	4
   18	Cargill	$95,597	$45.96	4
   19	Bunge	$94,754	$45.55	2
   20	Post Holdings	$93,965	$45.18

4. Writing a utilities manager job description

   A utilities manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a utilities manager job description:

   Utilities manager job description example

   AmTrust Financial Services, a fast-growing commercial insurance company, has an opportunity for a Utilization Review Manager for Workers Compensation where your clinical talent and leadership abilities contribute to our competitive edge.
   PRIMARY PURPOSE: The Utilization Review Manager for telephonic case management services will oversee operations as well as a team of experienced worker's compensation nurse case managers. The ideal candidate will have a minimum of three (3) or more years' experience overseeing a nursing claims management program as well as in-depth understanding of worker's compensation injury claims and utilization management review programs. The Manager will lead the nurse case management team to strategize with claim professionals in management of medical and disability exposure, delivering quality telephonic case management to proactively drive best in class outcomes including appropriate medical treatment and engagement of the injured worker to achieve a safe and reasonable return to work. This position requires interaction with physicians, other medical providers, claims professionals, supervision, injured employees and employers. Responsibilities Manage, develop and direct staff to ensure the delivery of high-quality managed care services involving medical and disability case management achieving best in class outcomes for our customers and their injured workers. Responsible for all oversight of operational and administrative activities within the department/unit. Ensure staff adheres to established standards and protocols to effectively manage assigned caseload of medical and disability cases to evaluate and assess for optimal injured worker outcomes, continuous improvement opportunities, assure key performance metrics are met and/or exceeded. Recruits, coaches, develops staff to broaden and strengthen the skill sets to further promote talent within the organization both laterally and management opportunities, creating a high performing results-oriented staff. Management of performance management programs including communication of objectives, providing on-going coaching and conducting performance reviews, and as applicable initiate progressive disciplinary actions. Manages salary (and no-salary) budgets, makes recommendations to Zonal Director and leadership concerning promotions, terminations, and staffing authorizations. Acts as a technical expert and resource for staff which includes maintaining the highest level of authority within the department/unit specific office. Technical expertise and resource knowledge for all levels of care coordination from low to high severity or complex cases. Appropriately refers issues/concerns outside of authority level to Zonal Management level. Ensures appropriate compliance with all legislation, corporate policies, and programs. Assist Zonal Management and other departments with new business and/or renewal presentations and periodic claims service reviews. Implements new and revised policies and procedures. Performs additional duties and/or is assigned special projects as requested. Qualifications Education & Licensing Ability to develop, manage and direct an office/unit operation and effectively communicate operational procedures to field/unit staff. Demonstrated leadership and innovation in achieving results. Advanced knowledge of principles and methods pertaining to the specific department, knowledge of department management practices, company operations (i.e. other staff and line departments), and policies. Active unrestricted RN license in a state or territory of the United States required. Bachelor's degree in nursing (BSN) from accredited college or university or equivalent work experience preferred. Certification in case management, pharmacy, rehabilitation nursing or a related specialty is highly preferred. Advanced insurance related designations are a plus. Written and verbal fluency in Spanish and English preferred. Experience Overall five (5) years of related case management experience or equivalent combination of education and case management experience required to include three (3) years of management or leadership role experience in case management.
   Preferred previous clinical experience orthopedic, emergency room, critical care, home care or rehab experience. Skills & Knowledge:
   Knowledge of workers' compensation laws and regulations Knowledge of case management practice Knowledge of the nature and extent of injuries, periods of disability, and treatment needed Knowledge of URAC standards, ODG, Utilization review, state workers compensation guidelines Knowledge of pharmaceuticals to treat pain, pain management process, drug rehabilitation
   Knowledge of behavioral health
   Excellent oral and written communication, including presentation skills
   PC literate, including Microsoft Office products
   Leadership/management/motivational skills
   Analytic and interpretive skills
   Strong organizational skills
   Excellent interpersonal and negotiation skills
   Ability to work in a team environment
   Ability to meet or exceed Performance Competencies
   
   WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
   
   Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
   Physical: Computer keyboarding
   Auditory/Visual : Hearing, vision and talking Not ready to apply? Connect with us for general consideration.

   Copy this example

   

5. Post your job

   To find utilities managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any utilities managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level utilities managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your utilities manager job on Zippia to find and recruit utilities manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting utilities managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new utilities manager

   Once you've found the utilities manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new utilities manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a utilities manager?