Vice president, network operations vs operations director

Differences between vice president, network operations and operations director duties and responsibilities

Vice president, network operations example responsibilities.

• Create and manage SLA's with vendors and clients.
• Develop and manage KPI measurements, and cost objectives.
• Review monthly incident reports to ensure SLA's are being achieve.
• Manage and support the design and deployment of an international VoIP call/service center between Asia and the U.S.
• Lead project that evaluate and implement a firewall configuration management tool that assist with completing PCI and EI3PA audit requirements.
• Implement ITIL best practices for networking.
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Operations director example responsibilities.

• Manage KPI reports from all warranty companies to ensure increasing sales and productivity.
• Spearhead governance, security and compliance initiatives to achieve SOX and PCI compliance.
• Manage a PMO style team to implement any changes across the global contact centers.
• Develop all marketing strategies and materials as well as personally managing key OEM and national accounts.
• Manage multiple vendor relationships for RFP development and review, contract negotiation, contract terms management, and accounts payable review.
• Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
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