Host Cashier
Waitress job in Pittsburg, KS
The Host Cashier is responsible to provide a level of service which is gracious, kind and warm that creates a sense of fondness that is Hometown Hospitality and has Fun with our guests. He/She will have extensive menu knowledge, greet the guest, anticipate their needs, seat them and tender payments. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this job class and are not all- inclusive:1.Be punctual to pre-shift meeting with a positive attitude and openly participate.2.Consistently provide Hometown Hospitality and deliver Fun, as well as live the core values of Fun, Friendly and Community.3.Safeguard company assets and adheres to all policies and procedures.4.Maintain and be held accountable for all funds entrusted to him/her on an assigned shift.5.Create teamwork by helping co-workers with essential function.6.Balance all money transactions and paperwork.7.Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially regarding guest information.8.Be alert for fraud, forged/counterfeit currency and/or vouchers.9.Balance all funds under his/her responsibility and prepare reconciliation reports accordingly.10.Operate the Point of Sale System according to training provided.11.Clean as you go, clean spills immediately.12.Use chemicals as prescribed and responsibly. Ensuring that all chemicals are in properly labeled containers.13.Ensure at all times that the cash inventory is well secured.14.Accept and confirm reservations.15.Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Friendly and Community.16.Other duties as assigned.WORKING CONDITIONSMust have ability to:•Communicate effectively with all levels of Team Members, guests and outside contacts.•Work effectively in a fast paced environment.•Move around all work areas effectively and efficiently.•Work long hours, including nights, weekends and holidays.•Extended time on your feet.JOB QUALIFICATIONSMust be 18 years of age or older to apply. High school diploma or GED. Cashiering experience preferred. Must have a friendly demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties. Must demonstrate positive/enthusiastic approach to all assignments. Attendance and punctuality are an essential function of the position. Must be clean, well-groomed, and have a professional appearance. Must have an optimistic outlook, proven track record of leading, inspiring, and proven track record of success in service excellence. Attention to quality details, great communication skills and know how to deliver fun.REGULATORY AND COMPLIANCE RESPONSIBILITIESIn addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:•Attend required training sessions offered by the casino.•Obtain required license(s).•Perform the duties described in compliance with local laws and regulations.•Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.•Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.•Have knowledge of the Property's programs to address problem gambling.•Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls.•Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management•Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of.
Auto-ApplyHost Cashier
Waitress job in Pittsburg, KS
The Host Cashier is responsible to provide a level of service which is gracious, kind and warm that creates a sense of fondness that is Hometown Hospitality and has Fun with our guests. He/She will have extensive menu knowledge, greet the guest, anticipate their needs, seat them and tender payments. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this job class and are not all- inclusive:1.Be punctual to pre-shift meeting with a positive attitude and openly participate.2.Consistently provide Hometown Hospitality and deliver Fun, as well as live the core values of Fun, Friendly and Community.3.Safeguard company assets and adheres to all policies and procedures.4.Maintain and be held accountable for all funds entrusted to him/her on an assigned shift.5.Create teamwork by helping co-workers with essential function.6.Balance all money transactions and paperwork.7.Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially regarding guest information.8.Be alert for fraud, forged/counterfeit currency and/or vouchers.9.Balance all funds under his/her responsibility and prepare reconciliation reports accordingly.10.Operate the Point of Sale System according to training provided.11.Clean as you go, clean spills immediately.12.Use chemicals as prescribed and responsibly. Ensuring that all chemicals are in properly labeled containers.13.Ensure at all times that the cash inventory is well secured.14.Accept and confirm reservations.15.Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Friendly and Community.16.Other duties as assigned.WORKING CONDITIONSMust have ability to:•Communicate effectively with all levels of Team Members, guests and outside contacts.•Work effectively in a fast paced environment.•Move around all work areas effectively and efficiently.•Work long hours, including nights, weekends and holidays.•Extended time on your feet.JOB QUALIFICATIONSMust be 18 years of age or older to apply. High school diploma or GED. Cashiering experience preferred. Must have a friendly demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties. Must demonstrate positive/enthusiastic approach to all assignments. Attendance and punctuality are an essential function of the position. Must be clean, well-groomed, and have a professional appearance. Must have an optimistic outlook, proven track record of leading, inspiring, and proven track record of success in service excellence. Attention to quality details, great communication skills and know how to deliver fun.REGULATORY AND COMPLIANCE RESPONSIBILITIESIn addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:•Attend required training sessions offered by the casino.•Obtain required license(s).•Perform the duties described in compliance with local laws and regulations.•Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.•Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.•Have knowledge of the Property's programs to address problem gambling.•Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls.•Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management•Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of.
Auto-ApplyServer
Waitress job in Joplin, MO
The Server should create a dining experience that encourages the guest to return. In addition, the Server: * Welcomes guests after they are seated. * Exhibits professional attitude and presentation per our appearance and dress standards. * Knows the menu, including ingredients and prices.
* Where appropriate, explains specials, and makes recommendations to guests.
* Takes orders for food, and effectively communicates with Kitchen staff to ensure that food is promptly and properly prepared for guests.
* Performs all table service functions with a commitment to guest satisfaction.
* Anticipates the needs of guests, i.e., more coffee. Demonstrates "service" attitude with other staff and customers.
* Performs assigned side work relating to the Server position.
* Assists team members as necessary.
* Assists in maintaining the service station during the shift, and busses tables, seats guests, hosts, takes to-go orders, and assists with maintaining FOH cleanliness.
* Rolls silverware as assigned on a daily basis
* Accurately reports tip income on a daily basis.
* Performs other duties as assigned.
Must be 18 years of age.
* Weekend Availability Required*
* Must have reliable transportation Essential Physical Requirements:
* Walk and stand throughout the entire shift.
* Continuously reach, bend, lift, carry, stoop, and wipe.
* Regularly lift up to 50 lbs - Frequently wash hands
* Regular and predictable attendance
* Moderate exposure to extreme temperatures
* Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance Knowledge and Skills:
* Must be able to effectively communicate with customers, management and coworkers.
* Must possess basic math, reading and writing skills
* Must possess basic computer skills
* Must be able to make change
* Must be multi-task oriented
* Must have knowledge of workplace safety procedures
* Any and all certifications when applicable
Employees enjoy:
* A daytime schedule with no night shifts -- ever - Competitive pay (Commensurate with experience)
* Excellent training We try not to take ourselves too seriously, but there are a few things we look for in our employees:
* Passion for fresh food and customer satisfaction
* Unfailing work ethic and integrity
* Professional presentation and demeanor Ozark Endeavors, LLC- Franchisee of First Watch
Auto-ApplyDynamic Server Support
Waitress job in Joplin, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Server - Chicken Mary's
Waitress job in Pittsburg, KS
We are seeking 2 Servers to join our team in providing exceptional customer service in a dining environment. The ideal candidate will have a passion for the food industry and a strong background in hospitality.
Responsibilities:
- Greet guests with a warm welcome and seat them at their tables
- Manage reservations and waitlists efficiently
- Handle cash transactions accurately and efficiently
- Provide guests with menus and offer assistance in making selections
- Maintain cleanliness and organization at the host stand and dining area
- Assist servers and kitchen staff as needed
- Ensure compliance with food safety regulations
Qualifications:
- Previous experience in the food industry or hospitality preferred
- Knowledge of banquet or fine dining service is a plus
- Familiarity with food safety standards
- Strong customer service skills with the ability to handle various customer needs
- Proficiency in cash handling and retail math
- Ability to work in a fast-paced environment while maintaining a positive attitude
If you are looking to be part of a dynamic team that values excellence in customer service, this role is perfect for you. Join us in creating memorable dining experiences for our guests.
Job Types: Full-time, Part-time
Benefits:
Employee discount
Flexible schedule
Ability to Commute:
Pittsburg, KS 66762 (Required)
Ability to Relocate:
Pittsburg, KS 66762: Relocate before starting work (Required)
Work Location: In person
Apply in person by visiting Chicken Mary's, located at 1133 E 600th Ave, Pittsburg, KS. Paper applications are available during regular business hours (Tuesday thru Sunday, 4pm to 8pm).
Joplin, MO - Server - Sterling's
Waitress job in Joplin, MO
Job Details Joplin 7 - Joplin, MO Part Time None None Any Restaurant - Food ServiceDescription
Our Mission & Core Values:
Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency. Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable.
Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.
We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests.
Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres.
Please note: Our theatres are open 365 days a year, and holidays are often our busiest times. While we value family time, flexibility in scheduling is important.
Job Overview:
As a Server at B&B Theatres, you will play a vital role in providing outstanding guest service within our food and beverage operations. You will be responsible for taking and delivering food and beverage orders, ensuring order accuracy, processing payments, and maintaining a clean and welcoming environment for our guests. Your primary focus will be to enhance the guest experience through attentive and friendly service.
Key Responsibilities:
Greet guests in a welcoming and professional manner.
Present menus, answer questions about menu items, and make recommendations.
Accurately take food and beverage orders and efficiently enter them into the point-of-sale (POS) system.
Relay orders to kitchen and bar staff, ensuring clear and accurate communication.
Serve food and beverages to guests promptly and professionally.
Monitor guest satisfaction, proactively address any concerns, and take appropriate action to resolve issues.
Process guest payments accurately, including handling cash and credit card transactions.
Prepare and present guest checks that clearly itemize costs and applicable sales taxes.
Assist food preparation staff with tasks as needed to ensure efficient service.
Perform pre-shift and post-shift duties, including polishing silverware, stocking ice bins, and completing other assigned tasks from the General Manager or designated lead.
Maintain a clean and organized work area, including guest tables.
Adhere to all food safety and sanitation regulations.
Comply with all company policies and procedures, including those related to responsible alcohol service.
Qualifications
General Qualifications:
Must be at least 18 years of age at the time of hire, 19 years of age if working at Grand Island, NE location.
Demonstrates a positive and enthusiastic attitude.
Possesses the ability to work effectively under pressure in a fast-paced environment and collaborate successfully with bussers, cooks, and other team members.
Previous experience in a customer service role within a fast-paced environment is highly desirable.
Must successfully complete an online training course for the responsible serving of alcohol.
Possession of a valid Food Handler's Certification as required by local County regulations.
Essential Functions
Greet and interact with guests in a professional and courteous manner.
Take and accurately deliver food and beverage orders in a timely manner.
Serve food and beverages, ensuring proper presentation and quality standards.
Coordinate with kitchen staff and other team members to ensure smooth service and guest satisfaction.
Clear and reset tables, maintain cleanliness of dining areas, and replenish supplies as needed.
Handle cash and process credit card transactions accurately using point-of-sale systems.
Assist with other operational tasks as assigned to support overall restaurant efficiency.
Work independently or collaboratively to manage multiple tasks and guest needs simultaneously.
Physical Demands
Ability to remain in constant motion and maintain sufficient stamina throughout the work shift.
Frequent use of hands and arms to handle plates, utensils, trays, and other service items.
Ability to stand, walk, and sit for extended periods during a work shift.
Ability to bend, stoop, kneel, crouch, and reach as needed to perform duties.
Ability to lift and transport items weighing up to 35 pounds safely.
Mental stamina to coordinate multiple tasks, manage guest interactions, and work effectively in a fast-paced environment.
Ability to work in environments with variable noise levels, lighting, and temperature conditions.
These essential functions and physical demands are representative of the requirements necessary to perform this role. Employees must be able to carry out these functions with or without reasonable accommodation.
Host - Joplin Chili's
Waitress job in Joplin, MO
1430 S. Range Line Rd. Joplin, MO 64801 < Back to search results Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you!
* Fast hiring process
* Flexible part-time or full-time schedule
* Growth opportunities
* Great team atmosphere and culture
Responsibilities
* Give a warm welcome to every Guest
* Manage the wait list
* Communicate Guest concerns to the Manager when appropriate
* Answer telephone within three rings and direct calls
* Help fellow Team Members when appropriate
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Friendly, warm, and caring attitude that's always ready to greet with a smile
* Thinks and acts quickly in a fast-paced, high-volume environment
* Able to work in a standing position for long periods of time
* Able to safely lift and easily maneuver trays of food when necessary
* No experience necessary
Wait Staff - part time days- Monday through Friday - with flexibility
Waitress job in Miami, OK
Part-time Description
This position is under the direct supervision of the Food and Beverage Manager (Chef) and is located at The Stables Casino. Responsible for the efficient and correct service of food and/or beverage to patrons according to the casino procedures and applicable state laws. Guests must feel welcome, comfortable, and well attended to at all times.
MAJOR JOB FUNCTIONS:
Escorts customers to their tables
Assists customers with seating arrangements
Assists host or hostess by answering phones to take to-go orders, and by greeting, seating, and thanking guests
Presents menus to patrons and answer questions about menu items, making recommendations upon request
Takes orders from patrons for food or beverages
Writes patrons' food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff
Prepares hot or cold beverages
Checks patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Informs customers of daily specials
Explain how various menu items are prepared, describing ingredients and cooking methods
Serves food or beverages to patrons and prepares or serves specialty dishes at tables as required
Checks with customers to ensure that they are enjoying their meals and take action to correct any problems
Processes customer bills or payments
Collects payments from customers
Communicates with customers to resolve complaints or ensure satisfaction
Performs food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Prepares tables for meals, including setting up items such as linens, silverware, and glassware
Rolls silverware sets up food stations or sets up dining areas to prepare for the next shift or for large parties
Stocks service areas with supplies such as coffee, food, tableware, and linens
Stocks serving stations or dining areas with food or supplies
Fills salt, pepper, sugar, cream, condiment, and napkin containers
Cleans tables or counters after patrons have finished dining
Cleans food preparation areas, facilities, or equipment
Performs cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station
OTHER JOB FUNCTIONS:
Maintain excellent customer service and positive attitude
Ability to follow direction regarding food preparation, storage, and safety
Contributes to a team effort and accomplishes related results as required
Performs other tasks and duties as directed
This position includes but is not limited to the job functions listed above.
Requirements
MINIMUM QUALIFICATIONS:
Must be 18 years of age
Must have a High School Diploma or GED
Must possess a valid driver's license
Must have one (1) to two (2) years related experience or training (preferred)
Must be able to obtain and maintain a Modoc Nation Gaming License
May be subject to criminal background investigation
Must possess in high integrity regarding confidential and sensitive information
Must possess excellent communication skills, both written and oral
Must have the ability to work in fast paced environment, multitask and meet deadlines
REGULATORY COMPLIANCE:
Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
Performs all duties in accordance with the gaming operations core values, objectives of the Modoc Nation, system of internal control policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.
DISCLAIMER: The above describes the general nature and level of work being performed by employees assigned to this position. It is not contended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so assigned.
Shawanoe Steak and Spirits Host
Waitress job in Wyandotte, OK
Job Details Indigo Sky Casino - Wyandotte, OK Full Time High School None Any Restaurant - Food ServiceDescription
Starting Rate: $12.91 an hour + tips
ESSENTIAL FUNCTIONS: • Follows all company policies as outlined in the employee handbook and the “General Policies and Procedures” section of the Host Training Manual.
• Maintains a positive attendance record by reporting to work for assigned shifts 10 minutes prior to scheduled time.
• Follows all sanitation and safety standards set forth by the company.
• Meets all uniform, appearance, and grooming standards as specified in the employee handbook and Host Training Manual.
• Maintains our guest service philosophy by following guest service standards
• Knows all menu items offered at the restaurant. Accurately explains specials to guest. If asked, accurately answers menu items in regard to preparation method, ingredients, portion size, and side items accompanying the dish. If asked, specifies substitutions for items on menu.
• Observes table numbering procedures and works assigned section 100% of the time.
• Conducts a first greet with guests within 30 seconds of guests entering the restaurant.
• Performs menu merchandising procedures accurately by listing and explaining the specials, suggesting items, and upselling when appropriate.
• Legibly completes phone-in or take-out guest checks and accurately enters orders into POS system following company procedures.
• Picks up orders and completes take-out preparation correctly as specified by take-out procedures.
• Performs side work duties correctly as specified in the “Side Work Duties” section of the Host Training Manual.
• Follows all end-of-shift checkout procedures.
• Follows the alcohol serving procedures in regard to beverage service standards, awareness standards, and government regulations with 100% accuracy.
• Busses, sets, and resets tables following company procedures within 3 minutes of guests leaving their tables
• Maintains a good team environment by assisting other team members with their station duties and side work when there is a need and/or when available.
• Maintains a waitlist when immediate seating is limited
• Communicates reservations for large parties to management and kitchen staff to ensure readiness 100% of time.
• Accommodates special seating requests for guests whenever possible. Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offers guests menus and informs them of their server names 100% of the time.
JOB PREREQUISITES:
Above average oral communication skills
Excellent customer service
Problem solving capability
High capacity for learning
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Qualifications
EDUCATION: HS Diploma or GED
EXPERIENCE: Previous customer service in a restaurant environment
LICENSES OR CERTIFICATIONS: Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.
PHYSICAL REQUIREMENTS: Must be able to lift up 20 pounds repeatedly throughout shift. Must be efficient and accurate with money and figures. Must possess manual ability to manipulate register system and handle/serve food. Must be able to stand up to 8 hours a day, be able to bend, stoop, and reach.
WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Work in casino operations containing second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.
Job Summary Greet guests in a courteous, helpful, and prompt manner. Responsible for running the host station, including seating guests, maintaining the floor chart, fairly distributing guests among server sections, maintaining the waitlist, taking reservations and phone orders, bussing and resetting tables, and monitoring table rotation.
Coal Creek Server
Waitress job in Miami, OK
Part-time Description
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.
Position Purpose:
To provide a courteous and efficient dining experience to guests.
Knowledge, Skills, and Abilities:
Become knowledgeable of all menu items, ingredients, specials, and prices.
Respond tactfully to guest complaints.
Communicate all guest suggestions or complaints to the Front House Manager.
Monitor guest needs on a continual basis and check for guest satisfaction as required.
Maintain a clean and organized work area.
Become familiar with casino events and promotions in order to accurately inform dining guests.
Accept payment and operate point of sale system.
Clear tables of used service items as needed.
Follow all alcohol sale and food safety ordinances and regulations.
Ensure the highest standards of cleanliness, safety, and guest satisfaction.
Verify legal age (21) of guests ordering alcohol.
Comply with ABLE Commission rules, and Alcohol Sale & Distribution Procedures.
Comply with tip reporting procedures and Title 31 requirements.
Perform other duties as assigned.
Requirements
Education/Qualifications:
Requires a minimum of 6 months of prior serving experience.
Must be at least 18 years old.
Requires food handler's permit.
Requires liquor license.
Licensing:
Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
Acknowledgement:
I have read and understand the above . This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.
Server
Waitress job in Bella Vista, AR
Server
Employment Status: Part-time
FLSA Status: Nonexempt
Benefit Status:
Bella Vista Property Owners Association
Department: Bella Vista Restaurant Group
Department #:
Reports to: Restaurant/Bar Manager
Safety Rating: Normal
Starting Pay:
Prepared Date: December 2022
POSITION SUMMARY
The Server's primary objective is to provide an engaging, friendly, and professional experience that will encourage guests to return repeatedly. The Server can execute this experience by providing friendly and responsive service to the dining experience of each of their guests. May require independent judgment in the disposition of routine matters without direct supervision. Will work under the direct supervision of the Restaurant Manager.
REQUIREMENTS, ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Serve three to four tables as determined by management
Maintain complete knowledge of restaurant's food and beverage preparation
Sell alcohol and food items
Enter and complete customers' orders on computer system; accept several types of payment and make change
Interact with guests in a friendly and efficient manner; ensure guests' complete satisfaction by exceeding their expectations
Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant
Clear and reset tables
Check identification of guests to consuming alcoholic beverages; refuse to serve beverages in a polite manner to guests who are not of legal age
Observe the behavior of guests who have consumed alcoholic beverages, count the number of drinks served, and offer a taxi for those who should not drive, and ask for manager assistance with disorderly customers as needed
Report to work in a neat and clean uniform; maintain well-groomed hair and personal hygiene as established by company policy
Perform other duties as directed
Minimum Qualifications (Knowledge, Skills, and Abilities)
Basic mathematical skills: ability to make change
Basic reading and writing skills
Must be able to work in a standing position for prolonged periods of time (up to 5 hours) and be able to reach, bend, stoop and frequently lift ups to 25 pounds
Basic computer skills and ability to operate a point-of-sales system
Excellent communication and customer service skills
Basic understanding of dining room and service procedures and functions
Multi-task oriented
Must be able to upsell food and beverage items
Knowledge of workplace safety procedures
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk, sit; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 25 pounds. The employee must frequently communicate with Dining Room Assistants, Servers, and other staff. The employee is occasionally exposed to hazards including, but not limited to, cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, elevated temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The Bella Vista POA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Auto-ApplyPart-Time Beverage Server
Waitress job in Grove, OK
Job Details All GLC Properties - Grove, OK Part Time $9.00 - $9.00 Hourly Second (Evening) Description
Beverage Server
Department: Beverage Operations
Classification: Staff
Exemption Status: Non-exempt
Reports To: Beverage Operations Supervisor
Pay Grade: TBD
Location: All GLC Properties
Position Summary - The Cocktail Waitress is responsible for taking orders and serving food and beverages to patrons on the casino floor, maintaining their own bank and cashing out each transaction on the floor.
Essential Functions - An individual in this role must be able to perform the following functions with or without reasonable accommodation.
Performs excellent customer service at all times.
Provides fast, efficient, and courteous service.
Collects payments from customers.
Takes orders from patrons for food or beverages.
Checks patrons' ID to ensure that they meet minimum age requirements for alcohol consumption.
Recognizes when a customer has had enough to drink.
Checks with customers to ensure that they are enjoying themselves corrects any problems.
Serves food or beverages to patrons.
Prepares hot and cold drinks for patrons or orders alcoholic beverages from bar.
Recommends certain dishes & explains how various items on the menu are prepared.
Maintains a bank and cashes out each transaction on the floor.
Stocks service areas with supplies and keeps areas clean.
Answers patron's questions, explains menu items and specials.
Fills in as needed to ensure the smooth and efficient operation of the department by assisting co-workers, supervisor, or manager as requested.
Qualifications
High school diploma or G.E.D. or server and cash handling experience required.
Customer service experience preferred.
Knowledge, Skills, and Abilities
Knowledge of beer, wine, liquor and common drink recipes.
Ability to work under pressure and to serve customers quickly and efficiently
Ability to multitask and work as part of the team.
Ability to communicate clearly' ability to read, comprehend and interpret written and oral instructions.
Ability yo interact effectively with the public and Team Members.
Ability count back change accurately and efficiently.
Other Requirements - Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D. All applicants must successfully pass a preemployment drug screening prior to beginning employment. Must be at least 18 years of age per gaming regulations. Required to obtain and maintain ABLE licensing
Physical Requirements - Position requires the ability to carry heavy trays of food, dishes and glassware, good balance, and the ability to stand or walk for entire shifts.
Work Environment - Grand Lake Casino is a drug and alcohol-free workplace; Must be able to work in a casino environment which includes high levels of smoke, dust, noise, and bright flashing lights.
Special Working Conditions - This position requires the flexibility to work any shift, including weekends and holidays. Must be able to work under pressure.
This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources Department.
Employees are expected to know existing Grand Lake Casino policies and know to refer to those policies when necessary.
Grand Lake Casino reserves the right to amend this job description.
Host
Waitress job in Joplin, MO
The Host should greet each guest as he or she enters the restaurant. Similarly, the Host should acknowledge each guest as he or she leaves the restaurant. Greetings should be appropriate and friendly, indicating a positive, upbeat attitude, and displaying a sense of urgency relating to guest satisfaction.
In addition, the Host:
* Works closely with the Bus Team and the Servers to ensure tables are being cleaned and set up efficiently, so guests will not wait any longer than necessary for a clean table.
* Interacts with waiting guests, and while seating guests.
* Maintains the cleanliness of the guests' waiting area.
* Seats guests evenly throughout the restaurant except in the event of customer request.
* Brings menus, silverware, boosters, chairs, etc. to the table, while seating guests.
* Answers the telephone.
* Takes "to go" orders.
* Operates the cash register.
* Runs the waitlist for guests.
* Makes a conscious effort to foresee any special items a guest may require; assists with accommodation of special guest needs.
* Performs end-of-the-day duties.
* Performs other duties as assigned.
* Weekend Availability Required*
* Must have reliable transportation Essential Physical Requirements:
* Walk and stand throughout the entire shift.
* Continuously reach, bend, lift, carry, stoop, and wipe.
* Regularly lift up to 50 lbs
* Frequently wash hands
* Regular and predictable attendance
* Moderate exposure to extreme temperatures
* Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance Knowledge and Skills:
* Must be able to effectively communicate with customers, management and coworkers.
* Must possess basic math, reading and writing skills
* Must possess basic computer skills
* Must have knowledge of workplace safety procedures
Employees enjoy:
* A daytime schedule with no night shifts -- ever - Competitive pay (Commensurate with experience)
* Excellent training We try not to take ourselves too seriously, but there are a few things we look for in our employees:
* Passion for fresh food and customer satisfaction
* Unfailing work ethic and integrity
* Professional presentation and demeanor Ozark Endeavors, LLC- Franchisee of First Watch
Auto-ApplyServer - Chicken Mary's
Waitress job in Pittsburg, KS
Job Description
We are seeking 2 Servers to join our team in providing exceptional customer service in a dining environment. The ideal candidate will have a passion for the food industry and a strong background in hospitality.
Responsibilities:
- Greet guests with a warm welcome and seat them at their tables
- Manage reservations and waitlists efficiently
- Handle cash transactions accurately and efficiently
- Provide guests with menus and offer assistance in making selections
- Maintain cleanliness and organization at the host stand and dining area
- Assist servers and kitchen staff as needed
- Ensure compliance with food safety regulations
Qualifications:
- Previous experience in the food industry or hospitality preferred
- Knowledge of banquet or fine dining service is a plus
- Familiarity with food safety standards
- Strong customer service skills with the ability to handle various customer needs
- Proficiency in cash handling and retail math
- Ability to work in a fast-paced environment while maintaining a positive attitude
If you are looking to be part of a dynamic team that values excellence in customer service, this role is perfect for you. Join us in creating memorable dining experiences for our guests.
Job Types: Full-time, Part-time
Benefits:
Employee discount
Flexible schedule
Ability to Commute:
Pittsburg, KS 66762 (Required)
Ability to Relocate:
Pittsburg, KS 66762: Relocate before starting work (Required)
Work Location: In person
Apply in person by visiting Chicken Mary's, located at 1133 E 600th Ave, Pittsburg, KS. Paper applications are available during regular business hours (Tuesday thru Sunday, 4pm to 8pm).
#hc200193
Server - Joplin Chili's
Waitress job in Joplin, MO
1430 S. Range Line Rd. Joplin, MO 64801 < Back to search results Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people feel special, then we want to hear from you!
* Fast hiring process
* Flexible part-time or full-time schedule
* Growth opportunities
* Great team atmosphere and culture
Responsibilities
* Provide hospitable and customized service to each of our Guests
* Learn our menu to explain offerings to Guests
* Perform opening and closing duties
* Partner with other Team Members to ensure Guest satisfaction
* Must be available to work some weekends, weekdays, and holidays as needed
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Great attitude and approach to Guests and Team Members
* Meets minimum age requirement of 18 for this position
* Thinks and acts quickly in a fast-paced, high-volume environment
* Provides a customized experience for every Guest
* Prior experience a plus
Joplin, MO - Host - Sterling's
Waitress job in Joplin, MO
Job Details Joplin 7 - Joplin, MO Kitchen Staff None None Any Restaurant - Food ServiceDescription
Our Mission & Core Values:
Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency. Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable.
Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.
We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests.
Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity. Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres.
Please note: Our theatres are open 365 days a year, and holidays are often our busiest times. While we value family time, flexibility in scheduling is important.
Job Overview:
The Host/Hostess plays a crucial role in creating a positive first and lasting impression for our restaurant and suites guests. This position is responsible for warmly welcoming guests, managing seating arrangements efficiently, providing initial information and assistance, and ensuring a smooth and hospitable dining experience. The Host/Hostess serves as a key point of contact, contributing directly to guest satisfaction and the overall efficiency of the front-of-house operations.
Hours: This job requires you to work during the evening, on weekends, and occasionally on holidays.
Key Responsibilities:
Greeting guests arriving with a welcoming and professional demeanor.
Manage guest flow, including maintaining an accurate waiting list when necessary.
Provide guests with menus and address initial inquiries about the restaurant or services.
Escort guests to their preferred tables or seating areas.
Strategically manage table rotation to ensure equitable distribution of guests among servers.
Proactively engage with seated guests to ensure their satisfaction with the food and service.
Respond to guest feedback and complaints with professionalism and escalate issues to management when necessary.
Answer telephone calls promptly and courteously, take reservations accurately, and respond to inquiries.
Maintain a thorough knowledge of the restaurant menu and any current specials.
Collaborate effectively with bussers, cooks, and other restaurant staff to ensure seamless service.
Assist with other front-of-house tasks as needed to support overall operations.
Always provide exceptional customer service.
Maintain a clean and organized host/hostess station and guest waiting areas.
Perform any other duties as delegated or directed by a supervisor.
Qualifications
General Qualifications:
Must be at least 16 years old.
Positive attitude and excellent communication skills.
Neat appearance and engaging, friendly personality.
Efficient, observant, knowledgeable, and personable.
Proven ability to work effectively under pressure in a fast-paced environment, collaborating with various team members.
Previous experience in a customer service role within a fast-paced environment is highly desirable.
Essential Functions
Greet and welcome guests promptly and courteously upon arrival.
Manage guest seating and reservations efficiently, coordinating table assignments to optimize flow.
Communicate with servers, kitchen staff, and management to ensure smooth service and guest satisfaction.
Maintain cleanliness and organization of the host stand, lobby, and entrance areas.
Assist with guest inquiries, concerns, or special requests in a professional and friendly manner.
Monitor wait times and manage guest expectations, providing accurate updates as needed.
Work collaboratively with team members to support overall restaurant operations.
Perform other duties as assigned to ensure excellent guest experience and smooth operations.
Physical Demands
Ability to stand and walk for extended periods throughout the work shift, with limited opportunities to sit.
Frequent use of hands and arms to handle menus, reservation tools, guest items, and other objects.
Ability to bend, stoop, kneel, crouch, or reach as needed to access storage areas, seating, or supplies.
Ability to move, lift, stock, and transport boxes, supplies, or other items weighing up to 35 pounds safely.
Physical stamina to remain in constant motion while coordinating and organizing guest seating, staff, and processes in a fast-paced environment.
Ability to work in environments with variable noise levels, lighting, and temperature conditions.
These essential functions and physical demands are representative of the requirements necessary to perform this role. Employees must be able to carry out these functions with or without reasonable accommodation.
Restaurant Server
Waitress job in Pittsburg, KS
The Restaurant Server is responsible to provide Hometown Hospitality and deliver Fun for restaurant guests. The Restaurant Server will maintain a high standard of cleanliness according to the food service sanitation codes. He/She will have extensive menu knowledge, take guest orders, anticipate their needs, deliver the orders and tender payment. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this class and are not all- inclusive:1. Be punctual to pre-shift meeting with a positive attitude and openly participate.2. Consistently provide Hometown Hospitality and deliver Fun, as well as live the core values of Fun, Friendly and Community.3. Comply with department standards, guidelines and objectives to include adherence to all Food Service and Sanitation, OSHA and Hazcom standards and guidelines.4. Wash hands frequently.5. Provide consistent high quality food and beverage service to all guests dining in the restaurants by adhering to sequence of service standards completely and correctly. Utilize "upselling" techniques.6. Operate the Point of Sale System according to training provided.7. Practice all alcohol awareness policies and procedures.8. Have complete knowledge and understanding to restaurant and bar menus.9. Participate in departmental cross-training exercises to learn shoulder job duties such as Hostess or Bus Person.10. Clean as you go, clean spills immediately.11. Use chemicals as prescribed and responsibly. Ensure that all chemicals are in properly labeled containers.12. Assist the supervisor in putting supplies away adhering to the 5S Principles of ensuring that items are Sorted, Set in order, Systematically cleaned, Standardize and Sustained and dating all items with the current date.13. Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Family and Community.14. Performs other duties as may be assigned by department and/or company management.WORKING CONDITIONSMust have ability to:• Accurately calculate figures and amounts and perform mathematical functions applicable to business needs.• Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.• Resolve problems and conflicts in a diplomatic and tactful manner.• Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.• Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces JOB QUALIFICATIONSMust be a minimum of 18 years of age. High school diploma or equivalent required. Prior food service experience preferred. Ability to read instructions and correspondence/memos. Attention to detail and accuracy. Maintain confidential information.COMPLIANCE RESPONSIBILITIESIn addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:• Attend required training sessions offered by the casino.• Obtain required license(s).• Perform the duties described in compliance with local laws and regulations.• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.• Have knowledge of the Property's programs to address problem gambling.• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls.• Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.• Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of.
Auto-ApplyRestaurant Server
Waitress job in Pittsburg, KS
The Restaurant Server is responsible to provide Hometown Hospitality and deliver Fun for restaurant guests. The Restaurant Server will maintain a high standard of cleanliness according to the food service sanitation codes. He/She will have extensive menu knowledge, take guest orders, anticipate their needs, deliver the orders and tender payment. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this class and are not all- inclusive:1. Be punctual to pre-shift meeting with a positive attitude and openly participate.2. Consistently provide Hometown Hospitality and deliver Fun, as well as live the core values of Fun, Friendly and Community.3. Comply with department standards, guidelines and objectives to include adherence to all Food Service and Sanitation, OSHA and Hazcom standards and guidelines.4. Wash hands frequently.5. Provide consistent high quality food and beverage service to all guests dining in the restaurants by adhering to sequence of service standards completely and correctly. Utilize "upselling" techniques.6. Operate the Point of Sale System according to training provided.7. Practice all alcohol awareness policies and procedures.8. Have complete knowledge and understanding to restaurant and bar menus.9. Participate in departmental cross-training exercises to learn shoulder job duties such as Hostess or Bus Person.10. Clean as you go, clean spills immediately.11. Use chemicals as prescribed and responsibly. Ensure that all chemicals are in properly labeled containers.12. Assist the supervisor in putting supplies away adhering to the 5S Principles of ensuring that items are Sorted, Set in order, Systematically cleaned, Standardize and Sustained and dating all items with the current date.13. Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Family and Community.14. Performs other duties as may be assigned by department and/or company management.WORKING CONDITIONSMust have ability to:• Accurately calculate figures and amounts and perform mathematical functions applicable to business needs.• Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.• Resolve problems and conflicts in a diplomatic and tactful manner.• Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.• Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces JOB QUALIFICATIONSMust be a minimum of 18 years of age. High school diploma or equivalent required. Prior food service experience preferred. Ability to read instructions and correspondence/memos. Attention to detail and accuracy. Maintain confidential information.COMPLIANCE RESPONSIBILITIESIn addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:• Attend required training sessions offered by the casino.• Obtain required license(s).• Perform the duties described in compliance with local laws and regulations.• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.• Have knowledge of the Property's programs to address problem gambling.• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls.• Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.• Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of.
Auto-ApplyShawanoe Steak and Spirits Server
Waitress job in Wyandotte, OK
Job Details Indigo Sky Casino - Wyandotte, OK Full Time High School None Any Restaurant - Food ServiceDescription
Starting Rate: $9.00 an hour + tips
ESSENTIAL FUNCTIONS: • Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout guest services.
• Suggest and promote food and drinks served, as food and drink sales are an important part of the position.
• Be aware of all state liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Know all available spirited beverages, NA Beverages, beers and wines by the glass or bottle. Also, be familiar and comfortable discussing regions, styles, and varietals of wines offered.
• Knowledgeable about all menus and hours of operations
• Maintain and ensure each table is clean presentable for every guest.
• Take food and beverage orders; ensure placement of order and accurate and timely delivery
• Work special group functions as required.
• Follow the steps of service as outlined for your position
• Complete opening/closing duties
• Perform additional duties as requested by management
JOB PREREQUISITES:
• Above average oral communication skills
• Excellent customer service
• Problem solving capability
• High Capacity for Learning
• Must be a team player with a positive attitude
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Qualifications
EDUCATION: High School Diploma or GED accepted
EXPERIENCE: Experience working in a full-service restaurant (serving liquor, beer and wine) with upper end dining environments preferred.
LICENSES OR CERTIFICATIONS:
Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.
WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast-paced environment and perform in casino operations containing smoke and second-hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed. Ability to work in fast paced environment and problem-solving ability. Must be able to work independently
PHYSICAL REQUIREMENTS: Must be able to lift up to 30 pounds repeatedly throughout shift. Must possess manual ability to manipulate register systems and handle/serve food. Must be able to stand on feet up to 8 hours a day, must be able to walk and move nonstop, be able to twist, bend, squat, bend.
Job Summary:
This position contributes to Shawanoe Steak and Spirits success by serving our guests in a personable, courteous, and professional manner. The server must see that the highest quality standards are met for guest service and must also work within the framework of a quality food and beverage service team.
Beverage Server
Waitress job in Grove, OK
Job Details All GLC Properties - Grove, OK Full Time $9.00 - $9.00 Hourly AnyDescription
Beverage Server
Department: Beverage Operations
Classification: Staff
Exemption Status: Non-exempt
Reports To: Beverage Operations Supervisor
Pay Grade: TBD
Location: All GLC Properties
Position Summary - The Cocktail Waitress is responsible for taking orders and serving food and beverages to patrons on the casino floor, maintaining their own bank and cashing out each transaction on the floor.
Essential Functions - An individual in this role must be able to perform the following functions with or without reasonable accommodation.
Performs excellent customer service at all times.
Provides fast, efficient, and courteous service.
Collects payments from customers.
Takes orders from patrons for food or beverages.
Checks patrons' ID to ensure that they meet minimum age requirements for alcohol consumption.
Recognizes when a customer has had enough to drink.
Checks with customers to ensure that they are enjoying themselves corrects any problems.
Serves food or beverages to patrons.
Prepares hot and cold drinks for patrons or orders alcoholic beverages from bar.
Recommends certain dishes & explains how various items on the menu are prepared.
Maintains a bank and cashes out each transaction on the floor.
Stocks service areas with supplies and keeps areas clean.
Answers patron's questions, explains menu items and specials.
Fills in as needed to ensure the smooth and efficient operation of the department by assisting co-workers, supervisor, or manager as requested.
Qualifications
High school diploma or G.E.D. or server and cash handling experience required.
Customer service experience preferred.
Knowledge, Skills, and Abilities
Knowledge of beer, wine, liquor and common drink recipes.
Ability to work under pressure and to serve customers quickly and efficiently
Ability to multitask and work as part of the team.
Ability to communicate clearly' ability to read, comprehend and interpret written and oral instructions.
Ability yo interact effectively with the public and Team Members.
Ability count back change accurately and efficiently.
Other Requirements - Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D. All applicants must successfully pass a preemployment drug screening prior to beginning employment. Must be at least 18 years of age per gaming regulations. Required to obtain and maintain ABLE licensing.
Physical Requirements - Position requires the ability to carry heavy trays of food, dishes and glassware, good balance, and the ability to stand or walk for entire shifts.
Work Environment - Grand Lake Casino is a drug and alcohol-free workplace; Must be able to work in a casino environment which includes high levels of smoke, dust, noise, and bright flashing lights.
Special Working Conditions - This position requires the flexibility to work any shift, including weekends and holidays. Must be able to work under pressure.
This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources Department.
Employees are expected to know existing Grand Lake Casino policies and know to refer to those policies when necessary.
Grand Lake Casino reserves the right to amend this job description.