Account associate vs account representative

The differences between account associates and account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an account associate, becoming an account representative takes usually requires 6-12 months. Additionally, an account associate has an average salary of $48,927, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for an account associate include customer service, work ethic and develop leads. The most important skills for an account representative are customer service, patients, and patient accounts.

Account associate vs account representative overview

	Account Associate	Account Representative
Yearly salary	$48,927	$36,977
Hourly rate	$23.52	$17.78
Growth rate	-5%	-8%
Number of jobs	98,235	183,446
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 52%
Average age	51	46
Years of experience	6	12

What does an account associate do?

An account associate is responsible for supporting the accounting and finance department in performing accounting operations, bookkeeping functions, and other related clerical tasks. Account associates analyze and sort financial statements accordingly, assist on payroll processing, evaluate account reconciliations and receivables, create financial reports, and updating recent account information on the database. They also handle clients' inquiries and concerns, routing calls to the appropriate accounting staff or department. An account associate must have excellent analytical and communication skills, as well as comprehensive knowledge of the accounting principles.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Account associate vs account representative salary

Account associates and account representatives have different pay scales, as shown below.

	Account Associate	Account Representative
Average salary	$48,927	$36,977
Salary range	Between $35,000 And $67,000	Between $26,000 And $51,000
Highest paying City	San Francisco, CA	Los Angeles, CA
Highest paying state	California	California
Best paying company	Pacific Investment Management Company LLC	New Relic
Best paying industry	Finance	Finance

Differences between account associate and account representative education

There are a few differences between an account associate and an account representative in terms of educational background:

	Account Associate	Account Representative
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Account associate vs account representative demographics

Here are the differences between account associates' and account representatives' demographics:

	Account Associate	Account Representative
Average age	51	46
Gender ratio	Male, 38.9% Female, 61.1%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 6.9% Unknown, 4.0% Hispanic or Latino, 14.6% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6%	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	8%

Differences between account associate and account representative duties and responsibilities

Account associate example responsibilities.

Manage corporate Google+ and Instagram accounts.
Input and manage the company CRM system.
Utilize LinkedIn, Google search to identify B2B decision-makers and generate warm leads.
Install network software, create company inventory, and manage financial records in QuickBooks, and act as secretary
Manage social media accounts and advertise the soir e events through email and Instagram resulting in increase in follower count.
Manage data, creative, premium and POS fulfillment, follow-up telemarketing to dealers and legal requirements for group dealer programs.

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Account associate vs account representative skills

Common account associate skills

Customer Service, 29%
Work Ethic, 8%
Develop Leads, 7%
Patients, 5%
Account Management, 5%
PowerPoint, 4%

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

Account Associate vs. similar jobs

Account Associate related careers

Account Associate related jobs

Account Associate jobs by location

Zippia Careers
Office and Administrative Industry
Account Associate
Account Associate vs Account Representative

Updated January 8, 2025

Browse office and administrative jobs