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Account customer engineer vs customer engineer

The differences between account customer engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account customer engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $57,608 average annual salary of an account customer engineer.

The top three skills for an account customer engineer include customer satisfaction, customer service and technical support. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Account customer engineer vs customer engineer overview

Account Customer EngineerCustomer Engineer
Yearly salary$57,608$101,212
Hourly rate$27.70$48.66
Growth rate6%3%
Number of jobs70,56444,709
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 46%
Average age4445
Years of experience66

Account customer engineer vs customer engineer salary

Account customer engineers and customer engineers have different pay scales, as shown below.

Account Customer EngineerCustomer Engineer
Average salary$57,608$101,212
Salary rangeBetween $34,000 And $96,000Between $77,000 And $131,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Google
Best paying industry-Start-up

Differences between account customer engineer and customer engineer education

There are a few differences between an account customer engineer and a customer engineer in terms of educational background:

Account Customer EngineerCustomer Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityStanford University

Account customer engineer vs customer engineer demographics

Here are the differences between account customer engineers' and customer engineers' demographics:

Account Customer EngineerCustomer Engineer
Average age4445
Gender ratioMale, 83.1% Female, 16.9%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.2% Asian, 5.7% White, 77.9% American Indian and Alaska Native, 0.3%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between account customer engineer and customer engineer duties and responsibilities

Account customer engineer example responsibilities.

  • Manage RFP activity, sales/engineering/channel partner resources.
  • Nominate by customers, sales and EMC management.
  • Maintain OEM equipment which are electrical/mechanical devices attach to the IBM 3800/3900 and 4000 production large system laser printer.
  • Recognize for skill in defusing escalate customer problems through clear communication and well-verse technical proficiency on all EMC hardware.
  • Implement GL accounting/administrative functions with retail clients allowing the POS transactions to post and balance the retail software to corporate mainframes.

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Account customer engineer vs customer engineer skills

Common account customer engineer skills
  • Customer Satisfaction, 22%
  • Customer Service, 22%
  • Technical Support, 12%
  • Computer System, 8%
  • Software Support, 7%
  • POS, 7%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%