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Account customer engineer vs sales support engineer

The differences between account customer engineers and sales support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account customer engineer and a sales support engineer. Additionally, a sales support engineer has an average salary of $78,335, which is higher than the $57,608 average annual salary of an account customer engineer.

The top three skills for an account customer engineer include customer satisfaction, customer service and technical support. The most important skills for a sales support engineer are CRM, product line, and sales process.

Account customer engineer vs sales support engineer overview

Account Customer EngineerSales Support Engineer
Yearly salary$57,608$78,335
Hourly rate$27.70$37.66
Growth rate6%6%
Number of jobs70,564118,608
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 66%
Average age4444
Years of experience66

Account customer engineer vs sales support engineer salary

Account customer engineers and sales support engineers have different pay scales, as shown below.

Account Customer EngineerSales Support Engineer
Average salary$57,608$78,335
Salary rangeBetween $34,000 And $96,000Between $52,000 And $116,000
Highest paying City-Fort Collins, CO
Highest paying state-Virginia
Best paying company-Agilent Technologies
Best paying industry-Energy

Differences between account customer engineer and sales support engineer education

There are a few differences between an account customer engineer and a sales support engineer in terms of educational background:

Account Customer EngineerSales Support Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 66%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityStanford University

Account customer engineer vs sales support engineer demographics

Here are the differences between account customer engineers' and sales support engineers' demographics:

Account Customer EngineerSales Support Engineer
Average age4444
Gender ratioMale, 83.1% Female, 16.9%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.2% Asian, 5.7% White, 77.9% American Indian and Alaska Native, 0.3%Black or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between account customer engineer and sales support engineer duties and responsibilities

Account customer engineer example responsibilities.

  • Manage RFP activity, sales/engineering/channel partner resources.
  • Nominate by customers, sales and EMC management.
  • Maintain OEM equipment which are electrical/mechanical devices attach to the IBM 3800/3900 and 4000 production large system laser printer.
  • Recognize for skill in defusing escalate customer problems through clear communication and well-verse technical proficiency on all EMC hardware.
  • Implement GL accounting/administrative functions with retail clients allowing the POS transactions to post and balance the retail software to corporate mainframes.

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
  • Show more

Account customer engineer vs sales support engineer skills

Common account customer engineer skills
  • Customer Satisfaction, 22%
  • Customer Service, 22%
  • Technical Support, 12%
  • Computer System, 8%
  • Software Support, 7%
  • POS, 7%
Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%