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Client Service/Account Representative
The Chicago Hire Company
Account representative job in Chicago, IL
Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) &
Fluency in French is preferred.
This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you!
RESPONSIBILITIES:
Handle customer calls regarding general inquiries, invoices, payments, and other questions.
Use the company's web system to identify, research, and resolve customer issues.
Promptly process new business and manage one or more administrator accounts.
Collaborate with the team to meet mid-month and end-of-month deadlines.
Establish and maintain strong relationships with administrators and dealers through effective communication.
QUALIFICATIONS:
MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad).
Fluency in speaking and writing French highly preferred
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems.
Patient and self-motivated, can work and explain financial information to customers
- HVAC Commercial/Industrial Services Sales Representative
Reports To: Sales Manager
Department: Sales
Employment Type: Full-Time
, PLEASE EMAIL RESUME TO: *********************
Position Summary:
We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services.
Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Key Responsibilities:
Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets.
Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms.
Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions.
Prepare and present proposals, quotes, and presentations to clients.
Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned.
Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery.
Stay up to date with industry trends, code changes, and union labor practices.
Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads.
Qualifications:
Proven success in HVAC or mechanical services sales (5+ years preferred).
Familiarity with union shop environments and related labor agreements.
Strong understanding of commercial/industrial mechanical systems and service contracts.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple sales cycles simultaneously.
Proficiency with CRM tools and Microsoft Office Suite.
Valid driver's license and reliable transportation.
Preferred Qualifications:
Degree in Mechanical Engineering, Business, or related field.
Experience working with unionized service teams.
Existing network of industry contacts in the territory.
Compensation and Benefits:
Competitive base salary of $60k-80k plus commission
Comprehensive health benefits (health, dental, vision)
Expenses for vehicle, phone, and business development
Paid time off and holidays
401K
Profit sharing
Professional development opportunities
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Salary and Benefits:
Base Salary of $60,000-$80,000
Unlimited Commission
Fidelity 401k Plan with all fees paid by Admiral
401k Safe Harbor Match of 4%
BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
Dental and Vision Plans (Admiral pays 75%)
Tuition Reimbursement
Generous PTO Policy
Paid Holiday's
100% Admiral paid Long and Short Term and Short
$20,000 Admiral Paid Life Insurance
Flexible Spending and Dependent Care Accounts
Employee Assistance Plan
CTA and Parking Reimbursement
Employee events throughout the year
$60k-80k yearly 12h ago
Customer Service Representative
Connect Search, LLC 4.1
Account representative job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 3d ago
Call Center Customer Service Representative
Bcforward 4.7
Account representative job in Chicago, IL
Role: Customer Service Representative
Onsite
Pay rate: $21 - 22/h
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
SKILLS
• Ability to effectively communicate and build strong partnerships with newer employees.
• Basic computer skills and knowledge of database software.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
experience in a contact center environment preferred.
$21-22 hourly 12h ago
Customer Service Representative
Patient's Choice Medical
Account representative job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 3d ago
Oncology Sales Representative - Chicago/Milwaukee
Eversana 4.5
Account representative job in Chicago, IL
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions.
The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients.
Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory.
Essential Duties And Responsibilities
Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
Utilize the customer relationship management system to keep call records including account planning.
Ensure a high level of expertise and customer service is delivered to all customers.
Responsible for collaborating effectively and mobilizing all appropriate resources.
Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product.
Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
Hours (40 Hours per week potentially including weekend medical meetings)
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
Consistent track record of quantifiable/documented sales accomplishments is preferred
Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
Solid and persuasive business communication with physicians and providers
Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
Familiarity with a Sales Force Automation (SFA) application is preferred
Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
Clinical Knowledge: Ability to complete a clinical product sell
Established Relationships: A proven track record in territory.
Technology/Equipment: Strong knowledge of VEEVA systems.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient's best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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$50k-88k yearly est. 12h ago
Customer Service Representative - Producer Services
Teksystems 4.4
Account representative job in Chicago, IL
*Join Our Team as a Customer Service Representative!* Are you passionate about problem-solving and delivering exceptional service? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? If so, we want YOU on our team!
*What You'll Do:*
* Be the go-to expert for our internal agents, brokers, and leaders.
* Handle inquiries about policies, underwriting, licensing, billing, and compensation.
* Troubleshoot technology issues and guide users through enrollment systems.
* Research and resolve issues on the spot-your quick thinking matters!
* Manage 30-40 calls daily during peak season, with an average handle time of 11 minutes.
*Why You'll Love It:*
* Learn and grow in insurance product knowledge and technical troubleshooting.
* Develop soft skills while creating positive customer experiences.
* Work with a supportive team that values professionalism, empathy, and ownership.
*What We're Looking For:*
* Strong communication and problem-solving skills.
* Ability to stay calm under pressure and adapt quickly.
* Basic computer knowledge; help desk or call center experience is a plus.
* Bilingual skills in Spanish? Even better!
*Qualifications:*
* High school diploma or GED (Associate degree preferred).
* 2+ years in a contact center environment preferred.
*Ready to take the next step in your career?*
Apply today and help us deliver outstanding support to our internal partners!
*Job Type & Location*This is a Contract position based out of Chicago, IL.
*Pay and Benefits*The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Chicago,IL.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-20 hourly 6d ago
Insurance Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Account representative job in Vernon Hills, IL
TheAutoClubGroupisseekingan Insurance CustomerServiceRepresenative (FieldServiceRepresentative)who willprovideahighlevelofsupporttothe InsuranceAgencyandmembersby servicingexistinginsuranceaccounts.
ADAYINTHELIFEofan Insurance CustomerServiceRepresenative (FieldInsuranceServiceRepresentative)
Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards)
Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale
Take insurance payments (initial, installment, lapse, or reinstatement)
Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products
Refer to agent when appropriate
Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures
Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable
Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines
Participate in a team environment to promote customer satisfaction and consistent service following the customer service model
Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary
Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities
Fulfill, maintain and service insurance policies
Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification
Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations
Verify new business applications
Refer relevant members/insureds to other lines of business (i.e. Travel and Life)
Process insurance and membership payments
Update electronic member information
Maintain filing systems and provide other general Agency support
RequiredQualifications:
Must be able to work Monday-Friday from 8:30am-5:30pm with 1 rotating Saturday a month.
ACurrentProperty&CasualtyInsurancelicense (or be willing to obtain it prior to starting)
Mustqualify,obtain,andmaintainallapplicablestatelicensesandappointmentsrequiredforsellingand/orservicing AutoClubGroup Membershipproducts.
SuccessfulcompletionofCustomerService,Insuranceand Membershiptrainingwithin6monthsofhire
HighSchoolDiplomaorequivalent
Work Environment
Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events.
Why Choose AAA The Auto Club Group (ACG)
HOWWEREWARDOUREMPLOYEES
Startinghourlywageof$23.00-$25.50perhour,basedonexperience
ACGoffersexcellentandcomprehensivebenefitspackages:
Medical,dentalandvisionbenefits
401k Match
Paidparentalleaveandadoptionassistance
PaidTimeOff(PTO),companypaidholidays,CEOdays,andfloatingholidays
Paidvolunteerdayannually
Tuitionassistanceprogram,professionalcertificationreimbursementprogramandotherprofessionaldevelopmentopportunities
AAAMembership
Discounts,perks,andrewardsandmuchmore
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23-25.5 hourly 2d ago
Sales Representative (Central Region)
MacMillan Learning
Account representative job in Chicago, IL
At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!
The primary focus is to sell all Macmillan Learning solutions across assigned accounts, with a focus on growth and winning new business. The objectives of the sales calls are to promote Macmillan Learning products for any/all courses in which Macmillan products might be appropriate at each campus. The use of on-site campus meetings, faculty and committee presentations, phone discussions, virtual demonstrations, E-mail, and the distribution of sales collateral are all methodologies that the Field Sales Representative will utilize to connect with potential Macmillan Learning clients. This position is based in the Chicago, IL territory. It is expected that the incumbent will live within the Chicago, IL area.
We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.
Major responsibilities include, but are not limited to:
Sales Calls and On-Campus Activities
Preplanning a daily schedule of sales calls for each day on campus
Conducting interviews following all sales training parameters established by the immediate supervisor
Delivering appropriate sales materials on a timely basis (including complimentary books, marketing brochures, letters, software demos) as sales enhancements
Accomplishing required/requested servicing activities (including campus bookstores) for each of assigned accounts promptly
Actively and accurately manage company CRM tool. This includes, but is not limited to all customer information, contacts, sales opportunities, and pipelines
Reporting/Communication
Weekly telephone calls to and with assigned sales manager.
Submission of required sales tracking, sampling, etc. Daily sampling and salesforce.com reporting
Submission of manuscript as requested/required by appropriate personnel
Submission of travel and entertainment expense reports on a timely basis
Ongoing reviews of new product (marketing) information by email
Provide feedback on market trends, market reaction to our books as well as competitors
Organizational Planning
Preplanning visits to each campus and for each day on that campus.
Planning quarters/semester travel itineraries which increase sales production within the assigned territories
Organizing a home office in such a manner as to enhance their accessibility to customers
Organizing Company car in such a manner as to increase effectiveness both on campus and when they are away from their home office
Attend and take an active participation in professional conferences as well as sales meetings
Budget Management
Effective and timely allocation of sampling budgets (Sampling is the activity through which sales representatives select and deliver examination copies of books and media products).
Effective use of travel and entertainment budgets to increase productivity throughout a sales territory and the sales year
Monitor operational expenses within your territory
Required Qualifications:
Bachelor's Degree
Direct sales experience; publishing experience preferred but not required
Ability to work independently as well as part of a sales team
Excellent communication skills and the ability to thrive in a self-starting environment
A knowledge of and/or an interest in working in an academic environment
Proficiency with computers and basic applications software
Valid driver's license
Ability to travel, including willingness to work more than 40 hours per week when necessary (typically during fall and spring selling seasons)
Preferred Qualifications:
Skilled in utilizing CRM platforms, virtual meeting tools, and digital resources to analyze data, track performance, and deliver engaging sales presentations
Demonstrates autonomy in identifying opportunities, taking initiative, and driving outcomes, even in ambiguous or high-pressure situations
A strong interest in leveraging new technologies and tools to enhance client interactions, presentations, and CRM utilization.
Salary Range: $60,000 - $75,000/year
Exemption Status: Exempt
Physical Requirements:
Requires periods of close concentration, must be able to multi-task, must be able to walk up to 3 miles a day on campus, must be able to sit/stand for long periods at conventions, must be able to concentrate in noisy/busy environment, and must be able to travel, including ability to drive for periods from 2 to 5 hours, depending upon the territory involved. A valid driver's license is required with daily travel within territory and frequent over-night trips (currently 20% but subject to change). Attendance at national sales meetings and regional meetings is required (5 or more days). During the fall and spring selling seasons it is necessary to work more than 40 hours per week. During these seasons it is necessary to spend all day on campus and then complete paperwork, sampling, and expense reports in the evening.
This position is based in the Chicago, IL territory. It is expected that the incumbent will live within the Chicago, IL area.
Benefits
Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
Competitive pay and bonus plan
Car Allowance
Generous Health Benefits (Medical, Dental, Vision)
Contributions to your 401k retirement account through Fidelity
Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
Employee Assistance Program, Education Assistance Program
100% employer-paid life and AD&D insurance
And much more!
Macmillan Learning is a privately-held, family-owned company that inspires what's possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.
At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.
The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$60k-75k yearly 2d ago
In Home Sales Representative
Home Genius Exteriors
Account representative job in Chicago, IL
Unlock Your Sales Potential with Home Genius Exteriors!
Ditch the cold calls and step into a full-time, high-opportunity W-2 sales role where 90% of the work is done for you before you ever meet the customer.
Become a part of the team and launch our newest market. We're looking for driven professionals ready to grow into leadership roles. Home Genius Exteriors grew from $2.7M in sales our first year to over $292M in six short years!
In this role, we're looking for closers.
What You'll Do:
Meet with 2-3 pre-qualified customers daily
Deliver engaging, in home sales presentations
Grow fast through elite training & mentorship (we only promote from within)
Enjoy a supportive, team-first environment
What You'll Get:
$100,000-$300,000+ per year with a 70% advance up front & no cap on commissions
Weekly pay every Friday
Monthly bonuses + performance rewards (trips, electronics, events)
Health, dental & vision insurance (after 30 days)
Paid training, flexible schedule, gas/toll reimbursement
Local Appointments based on where you live
If You Are:
A confident communicator and natural relationship-builder
Driven to succeed and grow
Experienced in sales (with the track record to prove it)
Ready to level up your sales career?
Apply now to join THE fastest-growing company in the industry.
$40k-72k yearly est. 10d ago
Sales Representative
Satellite Shelters 4.0
Account representative job in Bolingbrook, IL
60% - Sales: The position partners with the Branch Manager and other Sales Representatives to increase volume of product sales. In addition, the assisting in upkeep of current customers, the Sales Representative will incorporate sales techniques to grow and maintain our customer base. Travel is primarily local during business day, although some out-of-area and overnight travel may be expected.
40% - Sales Data Upkeep: This position captures the accurate data, tracks sales, and monitors technology to ensure that all possible prospect needs are met.
Essential Duties & Responsibilities:
Sales:
Qualifies incoming leads from sources
Develops and increases sales revenue to meet assigned targets.
Coordinates the rental, sale, and lease of new and existing products and services.
Maintains a high level of contact with key accounts to insure long-term business relationships.
Attends trade shows
Keeps informed of new products, services, and other general information of interest to customers.
Utilizes trade data lists, marketing lists, trade associations and visiting customer job sites to acquire new customers.
Follows up with customers on a timely basis to provide the highest level of customer service.
Meeting or exceeding designated sales targets for assigned territory.
Troubleshoots quality control issues
Sales data Upkeep:
Utilize available technology to assist in the promotion and sales.
Converts quotes into orders
Maintains existing customer data and sales reports.
Designs new reports as needed.
Management of Satellite's internet stores
Creates and modifies floorplans in company software
Works with marketing to create sales sheets, sale flyers, and other marketing materials.
Develops and conducts marketing programs for assigned territory
Education and Experience Requirements:
Bachelor's degree in Business Administration, or equivalent experience required
Direct sales experience preferred
Development of a prioritization system to ensure work is completed quickly and efficiently.
Proficient in Navision, Salesforce.com, Microsoft Office.
Required Competencies/Skills:
Ability to work effectively on a team to enhance the growth of the company.
Excellent organizational skills to coordinate all aspects of sales.
Strong interpersonal skills in working with both customers, vendors, and sub-contractors.
Proven ability to work accurately.
Excellent problem solving and detail-oriented skills.
Previous successful sales experience in a high transaction, B2B, repeat customer environment.
Strong written and verbal communication
Experience using the telephone as a prospecting and sales tool.
Good time management and organizational skills
Proficiency in MS Office Suite, CRM programs, and other computer software.
Physical/Mental Demands:
Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. The employee is also required to lift up to 35 pounds worth of marketing material for tradeshows and displays.
$50k-86k yearly est. 1d ago
Specialist: Billing
Mayer Brown 4.9
Account representative job in Chicago, IL
Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.
We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.
If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Cycle Operations department in our Chicago office, as a Specialist: Billing.
The Specialist: Billing manages a portfolio of Firm partners in support of their client invoicing. Primary responsibilities include managing WIP inventory, executing bills, solving problems and providing exemplary service to partners and clients.
The position involves tactical work execution while managing the overall WIP cycle and requires a combination of service and operational excellence commitment, communication, collaboration and innovation.
Responsibilities
Essential Functions:
Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners
Ensures work is accurate, timely and compliant with prescribed agreements
Develops strong working relationships with partners, clients and colleagues
Develops comprehensive knowledge of assigned partners' needs, preferences and service requirements
Responds quickly and proficiently to partners; keeps them fully updated on their billing activities
Takes the lead in ensuring swift problem resolution through coordination with appropriate parties, devising creative solutions and persistent communication
Maintains documentation of current statuses and action items
Performs analyses on WIP and billing processes
Provides recommendations for enhancements to processes and systems
Provides assistance, guidance and backup to colleagues
Performs other duties as required
Qualifications
Education/Training/Certifications:
Bachelor's degree, preferred
An equivalent combination of education and/or experience may be considered in lieu of a degree when the experience has been directly related to the functions of the job
Professional Experience:
Two years working in a professional environment, preferred
Technical Skills:
Proficiency in Microsoft Office products, required
Technological savviness, required
Strong ability to quickly learn software applications, required
Advanced command of Microsoft Office Excel (lookups, SUMIF, pivot tables, etc.), preferred
Performance Traits
:
Innate customer service, innovation and excellence mindsets
Meticulous attention to detail, quality and accuracy in execution of tasks
Sharp critical thinking and analytical skills
Tenacious follow through and problem solving abilities
Polished communication skills, both verbal and written
Inherently self-reflective, collaborative and team-oriented
Disciplined organizational and prioritization skills; driven to meet deadlines
Takes ownership and accountability for work output and actions
Solid professional judgment
The typical pay scale for this position is between $76,000 and $101,000, although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified.
The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.
Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email **********************************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-HYBRID #LI-PT1
$76k-101k yearly Auto-Apply 60d+ ago
Specialist I, Billing Account
Southern Company 4.5
Account representative job in Naperville, IL
In this role, the incumbent is responsible for the analytical tracking and reporting processes that support our Strategic Miscellaneous and Billing Services, including Municipalities/Government accounts. The position involves a blend of customer service, data analysis, and reporting. The incumbent will address department and business partners needs and problems professionally and efficiently, while also ensuring the accuracy and effectiveness of daily processes.
This includes gathering, interpreting, and formatting metrics and providing analytics for internal/external presentations on behalf of the team. The incumbent for this role should have a keen eye for detail, and strong analytical skills as it will support successful business practices, improve document business processes and track metrics to ensure compliance.
MAJOR JOB RESPONSIBILITIES:
1. Reporting and Analysis: Administer analytical tracking and reporting of key business metrics for internal use and regulatory compliance. You'll be responsible for managing and distributing various reports (Excel, PDF, Power BI) to stakeholders.
2. Customer and Stakeholder Support: Manage and monitor inquiries from both internal and external sources. You'll be a partner with internal teams to resolve complex billing issues, acting as a Subject Matter Expert (SME) for our services and software.
3. Project Leadership: Lead Strategic Solutions projects from start to finish, including requirements gathering, functional design, and user acceptance testing (UAT). You'll develop an in-depth understanding of our software and service environment, including CC&B.
4. Training and Collaboration: Help train and develop new and existing employees on department processes. You'll build strong relationships across departments, promoting a highly collaborative culture focused on accurate and timely billing.
5. Cross-Functional Partnership: Manage communications and partner with a wide range of teams, including Technology, Legal, Accounting, and Executive Leadership.
SKILLS AND ABILITIES
Organizational and Time Management Skills: This includes the ability to prioritize tasks, meet tight deadlines, and maintain keen attention to detail.
Adaptability and Resilience: The role requires to perform at a high level in a fast-paced and ever-changing environment, successfully adapting to shifting priorities and work demands.
Problem-Solving and Proactiveness: Strong analytical and problem-solving skills, along with the ability to anticipate needs and take initiative with minimal direction .
Interpersonal and Communication Skills: This position requires a high degree of tact and diplomacy when interacting with others and handling sensitive issues.
Team Collaboration: Assist with and contribute to projects as needed.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )
+ Bachelor's degree or equivalent experience in Accounting, Finance or Business Management; high school diploma or equivalent
Technical Skills
Required:
+ Microsoft Office Suite (Word, Excel, PowerPoint)
+ Proficiency in Microsoft Excel for data analysis and reporting.
+ Experience with CCB (Customer Care and Billing) or a similar utility billing system.
+ Familiarity with Microsoft Teams for collaboration.
+ Experience in SharePoint
Preferred:
+ Power BI for data visualization and dashboard creation.
+ Experience with SQL for data querying and management.
Disclaimer:
_This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities._
Same Posting Description for Internal and External Candidates
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16415
Job Category: Customer Service
Job Schedule: Full time
Company: Nicor Gas
Pay Range: $50,821.00 - $79,861.10 USD Annually: Base salary varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, and at the time of this posting, this is the reasonable salary range for this role.
$50.8k-79.9k yearly 7d ago
Billing Clerk
Collabera 4.5
Account representative job in Lombard, IL
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Summary
Compiles data and prepares company invoices and bills.
Qualifications
II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
• Reads computer files or gathers records such as purchase orders, sales tickets, and charge slips, to compile needed data.
• Enters information into computer or computes amounts due.
• Prepares invoices, listing items or services sold, amounts due, credit terms, and dates of shipment.
• Prepares bills of lading and lists weight and serial number of items sold. Prepares shipping labels.
• Prepares credit memorandums to indicate returned or incorrectly billed merchandise. Prepares credit forms for customers or finance companies.
• Posts transactions to accounting records such as work sheet, ledger, or computer files.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$70k-96k yearly est. 60d+ ago
Billing Coordinator
Sinars Slowikowski
Account representative job in Chicago, IL
The Billing Coordinator is responsible for ensuring the accurate and timely preparation, submission, and tracking of client invoices in accordance with firm and client billing guidelines. This position requires strong attention to detail, precision in data management, and the ability to coordinate multiple billing processes efficiently. The ideal candidate possesses excellent organizational and communication skills, thrives in a fast-paced environment, and can work independently while providing strong support to the billing and accounting team.
Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Create and maintain billable client and matter records in accordance with specific billing guidelines.
Organize and enter attorney travel expenses and client costs into the billing system.
Match and reconcile expenses to ensure billing accuracy.
Generate, review, and distribute billing drafts/pre-bills.
Apply edits and revisions provided by bill reviewers in a timely manner.
Prepare invoices and organize mailings to clients and insurance companies.
Assist with the preparation of weekly and monthly billing reports.
Provide administrative support to the billing and accounting team and assist with special projects as needed.
Additional duties may be assigned to support firm operations.
E-Billing Responsibilities:
• Set up e-billing matters within client billing systems, including mapping matters and obtaining timekeeper/rate approvals.
• Edit LEDES invoice formats as necessary (e.g., case or claim numbers).
• Submit invoices accurately and in a timely manner, ensuring compliance with client requirements.
• Verify invoice acceptance and monitor rejections or adjustments.
• Provide regular updates to the Billing Manager regarding invoice rejections, appeals, and status tracking.
Competencies:
• Strong organizational skills and attention to detail.
• Excellent time management and ability to prioritize efficiently.
• Clear and professional written and verbal communication.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced environment.
• Solutions-oriented and able to adapt to change effectively.
Required Education and Experience:
• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• 0 - 3 years of previous law firm experience strongly preferred; legal billing experience highly desirable.
• Advanced proficiency in Microsoft Office Suite, particularly Excel.
• Ability to manage multiple tasks while meeting daily, weekly, and monthly deadlines.
• Strong organizational, written, and oral communication skills.
• Ability to maintain focus in a fast-paced environment and adapt to changing priorities.
• Detail-oriented, self-motivated, and capable of working independently with minimal supervision.
• Commitment to delivering exceptional client service and supporting the department effectively.
Compensation and Benefits Overview: $57,000-$65,000 (DOE)
The pay offered for this role may vary based on factors such as job-related knowledge, skills, and experience. Eligible employees may also receive bonus opportunities and other forms of compensation, contributing to a comprehensive total rewards package. Benefits offerings may differ based on location.
In addition to monetary compensation, employees are provided with a robust selection of benefits, including:
Comprehensive medical insurance plans (PPO, PPO HSA (with an HSA contribution up to $2000), and HMO provided by BCBSIL)
Dental insurance plans (PPO and HMO provided by Guardian)
Vision insurance plan (PPO provided by EyeMed)
Access to a retirement savings plan (We match 100% of the first 3% of salary deferral plus 50% of the next 2% of salary deferral)
Paid time off (PTO)
Parental leave
Commuter benefits
Short-term and long-term disability coverage
Accidental death coverage
Other leave programs
Eligibility Requirements:
Participation in certain compensation programs and benefits is subject to specific eligibility criteria, which will be communicated during the hiring process.
Our firm is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Military status, or Veteran status.
Salary Description $57,000-$75,000
$57k-75k yearly 60d+ ago
Billing Coordinator, Legal, On-site
Swanson, Martin and Bell
Account representative job in Chicago, IL
Job Description
Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment.
Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing.
Required Experience & Skills:
Minimum of 3 years of legal billing, including e-billing.
Multi-payor experience is a plus.
Attention to detail is a must, including verbal and written communication.
Must possess organizational and time management skills.
A high degree of proficiency in Microsoft Word, Outlook, and Excel.
Works well independently and/or with a team to assist attorneys.
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k).
Compensation: $65-70k, DOE
$65k-70k yearly 4d ago
Billing Assistant
Sidley Austin 4.6
Account representative job in Chicago, IL
The Billing Assistant will provide billing and administrative support to Billing Specialists and Billing Managers. The position provides exposure/opportunities to learn the firm's billing operations and to interact with the firm's lawyers, secretaries and other accounting departments. This individual must be flexible, well organized, detail oriented and deadline focused.
Duties and Responsibilities
Perform invoice maintenance as directed by Billing Specialists. This may include but is not limited to: narrative edits, time transfers, invoice splitting and cost exception updates.
Prepare and print draft bills, and other client reports as necessary.
Assist with the printing, sorting and routing of monthly proformas.
Upload electronic invoices upon request and ensure processing is accurate and efficient. Monitor the status of the electronic invoices to ensure the invoice is moving towards approval and payment. As needed, submit appeals through the electronic billing systems.
Submit accrual estimates and billing rates/fee offers in the electronic billing systems.
Follow up with attorneys as requested by Billing Specialists or the Billing Manager.
Provide high levels of customer service to attorneys, staff, vendors, and clients of the firm while observing confidentiality of client and firm matters.
Perform various administrative duties such as duplicating, mailing, proofreading and scanning of invoice packets.
Serve as the billing point person for a small portfolio of client and billing partners, with oversight by the Billing Supervisor and Manager.
Assist with special projects which will include, among other projects, testing related to system upgrades or conversions.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $60,000 - $67,000 if located in Illinois Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or equivalent experience working in an office environment
Proficiency in Microsoft Word and Excel
Preferred:
Previous law firm or professional services firm experience
Experience with 3E and ebilling Hub
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$60k-67k yearly Auto-Apply 2d ago
Legal Billing Specialist
Greenberg Traurig 4.9
Account representative job in Chicago, IL
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry.
Join our Revenue Management Team as a Legal Billing Specialist in our Chicago Office
We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.
This role will be based in our Chicago office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed.
Position Summary
The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff.
Key Responsibilities
Edit Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys.
Generate a high volume of complex client invoices via Aderant.
Ensure that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission.
Submit ebills via EHub, including all supporting documentation.
Monitor and immediately address any invoice rejections, reductions, and those needing appeals.
Respond to billing inquiries.
Undertakes special projects and ad hoc reports as needed and/or requested.
Qualifications
Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
Effectively prioritize workload and adapt to a fast-paced environment.
Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Strong analytical and problem-solving skills.
Takes initiative and uses good judgment; excellent follow-up skills.
Must be proactive in identifying billing issues and providing possible solutions.
Must have the ability to work under pressure to meet strict deadlines.
Ability to establish and maintain positive and effective working relationships within all levels of the firm.
Education & Prior Experience
Bachelor's Degree or equivalent experience in Accounting or Finance.
Minimum 3+ years of experience as a Legal Biller required.
Technology
Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast.
Proficiency in Excel required.
The expected pay range for this position is:
$35.72 to $40.58 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$35.7-40.6 hourly Auto-Apply 60d+ ago
Billing Specialist
Vedder Price Careers 4.4
Account representative job in Chicago, IL
Vedder Price's Chicago office is looking for a Billing Specialist. The Billing Specialist supports a portfolio of shareholders through their monthly billing cycles. In addition to ensuring client invoices are issued accurately and timely, this position works closely with shareholders, department managers, accounting team and clients to deliver superior service, updating rates, split billing credit allocation, WIP follow up, solve problems, provide critical information and drive process improvement.
As the Billing Specialist, your job duties will include but are not limited to:
Review and bill attorney hours and disbursements to clients
Review and edit proformas in response to attorney and secretary requests
Apply retainer/unallocated funds as directed by attorney; enter BOA charges and apply BOA
Process write-offs following Firm policy
Ability to execute complex bills in a timely manner
Ability to understand and update Rates and Split billing credit allocation into the 3E System; ability to understand Multipayor, and Electronic Billing
Ability to effectively interact and communicate with attorneys, secretaries, and clients
Ensure that billing cycles are handled efficiently and accurately
Research, analyze and respond to inquiries regarding billing, split billing credit allocation and rate issues.
Create billing reports and spreadsheets for analyses as required; ability to identify and generate billing reports as requested
Organize and maintain billing files
May assist in preparing documentation for exhibits in court
Perform Special projects as assigned
Skills & Competencies:
Ability to prioritize and multi-task in a fast-paced environment
Ability to handle confidential information in a discreet, professional manner
Must have strong attention to detail
Ability to meet deadlines and use time efficiently
Ability to demonstrate good common sense and sound judgment
Ability to work independently, some overtime during firm Fiscal and Calendar year-end, self-starter
Must have strong verbal and written communication skills and excellent organizational skills
Ability to be an effective team member and display initiative
Working knowledge of AR processes
Opportunity to participate in special projects
Identify opportunities for improvement and proactively work with Shareholders and management to implement improved processes
Monitor new processes and workflows to ensure effectiveness
Qualifications & Required Experience:
Bachelor's degree preferred
Minimum 3 years billing experience in a law firm environment required
Proficiency in billing software (e.g., Elite, 3E) and Microsoft Office
Position also requires the ability to work under pressure to meet strict deadlines.
Good analytical and problem solving skills, and understanding of accounting best practices
Knowledge of E-Billing Hub and different E-Billing Platforms
Computer Skills:
To perform this job successfully, an individual must be proficient in the following software:
Elite/3E accounting software experience preferred
Proficient with MS Word and Excel
Compensation Range: $70,000/yr. to $82,000/yr.
At Vedder Price, we believe in recognizing and rewarding our employees' contributions. Our comprehensive Total Rewards Package includes:
Competitive Salary: We offer a competitive base salary commensurate with skills and experience.
Bonus Program: Discretionary annual bonus program.
Retirement Planning: Discretionary profit sharing and 401(k) matching to help you plan for your future.
Health and Wellness: Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being.
Paid Time Off: Competitive time off package including vacation days, paid holidays, sick time and personal days.
Professional Development: Opportunities for continuous learning and career growth through firm provided training programs.
Employee Recognition: Anniversary and Vedder Praise Programs to celebrate your achievements and milestones.
Work-Life Balance: Hybrid work model and family-friendly policies.
Additional Perks: Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more.
Join Vedder Price and be part of a team that values hard work and dedication!
Equal Employment Opportunity
Vedder Price P.C. is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We participate in E-verify.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Vedder Price Recruiting Team at vprecruiting@vedderprice.com.
$70k-82k yearly 60d+ ago
Dental Billing Coordinator
Arch Dental
Account representative job in Deerfield, IL
Job Description
MeTa Endodontics, a Deerfield-based practice, takes pride in delivering exceptional dental care within a welcoming and sustainable office environment. They are seeking a Dental Billing Coordinator to support smooth front office operations, including handling insurance claims, patient billing, and assisting with care coordination as needed. This role is ideal for a detail-oriented, organized professional who is passionate about helping patients navigate their treatment and financial options. MeTa Endodontics values professionalism, teamwork, and a patient-centered approach, providing a supportive environment where staff can grow and thrive. The Coordinator will collaborate with front desk and clinical teams to enhance efficiency and the overall patient experience.
Benefits for the Dental Billing Coordinator:
Paid Time Off
Paid Holidays
1 Hour Lunch Period
Schedule for the Dental Billing Coordinator:
Monday - Friday: 8:30 AM - 4:30 PM
*End time may vary slightly depending on patient flow or end-of-day responsibilities.
Responsibilities and Requirements of the Dental Billing Coordinator:
Minimum of 3 years of experience in dental billing or front office operations
Verify dental insurance benefits, answer patient questions regarding claims, and assist with claim follow-ups
Handle billing tasks, including processing mailed payments, past-due balances, deposits, and payments due at time of service
Send electronic claims and follow up as needed
Complete end-of-day processes, including balancing and posting transactions
Assist in coordinating patient care, reviewing treatment plans, and explaining recommended care and financial expectations
Participate in morning huddles, reviewing daily production and schedule overview
Maintain a clean, organized waiting area and support the team with general office upkeep
How much does an account representative earn in Evergreen Park, IL?
The average account representative in Evergreen Park, IL earns between $28,000 and $56,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Evergreen Park, IL
$40,000
What are the biggest employers of Account Representatives in Evergreen Park, IL?
The biggest employers of Account Representatives in Evergreen Park, IL are: