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This question is about support specialist.
Do you need a degree to be an IT support specialist?
Yes, you need a degree to be an IT support specialist. Many IT support specialists can get hired with only an associate's degree, although some employers prefer applicants with a bachelor's degree.
An associate degree with on-the-job training and certification is sufficient to get hired as an IT support specialist. However, a bachelor's degree is recommended to maximize employment potential.
Most employers require their IT support specialists to hold a four-year degree in one of the following programs: information technology, computer science, or computer engineering.
To show proficiency in installing and troubleshooting computer systems, hardware, and applications, individuals can choose to test for their A+ credential from The Computing Technology Industry Association (CompTIA). This credential will demonstrate the IT support specialist's competency within the field.
Since technology is constantly changing, IT support specialists must take multiple continuing education courses to stay up to date with their knowledge and skills at diagnosing and repairing various computer hardware and software.
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