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This question is about front desk coordinator.
How long does it take to become a Front Desk Coordinator?
It takes 4 years of professional experience to become a front desk coordinator. That is the time it takes to learn specific front desk coordinator skills, but does not account for time spent in formal education.
There are certain skills that you need to obtain in order to become a successful front desk coordinator. Some of the most common skills are listed below. Along with each skill, we provide an actual example of how someone included the skill on their resume:
Front Office -- Obtained prior authorizations/referrals from insurance and doctors' offices Various front office duties as assigned
Patient Care -- Front office/receptionist duties-Scanning of archive files into EMR-collecting patient payments-appointment scheduling/reminding/cancellations-vital signs-scanning/faxing/copying/filing-medical record charting-patient care
Customer Service -- Provided excellent customer service to patients by handling all treatment planning and financial arrangements according to doctor recommendations.
Check-In -- Performed clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
Insurance Companies -- Maintained communication with insurance companies/customer regarding repair/project update.
Common Certifications For A Front Desk Coordinator
The Certified Medical Office Manager (CMOM) certification is most common among Front Desk Coordinators. This certification is awarded by the Practice Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire. To become a certified Front Desk Coordinator with Certified Medical Office Manager (CMOM), You need to pass the exam. Lucky you - certification doesn't require more than two years of work experience. Renew certification every year.
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