This question is about customer care representative salaries.

How much does customer service make per hour?

By Zippia Team - Oct. 12, 2021

Customer service employees make $15.00 per hour, on average. This range is extensive because many roles fall under the blanket term of customer care representative.

For example, a person working in this role at a call center typically makes closer to $10 or $11 an hour. Alternatively, a person working for a technology company is more likely to make $20 or more an hour.

Besides industry, many other vital factors influence the hourly rate for this position. These include a customer service employee's level of education, certifications, additional skills, and years spent in the profession.

Finally, customer service employees can also have access to bonuses and commissions in some circumstances. It can help make up for a low hourly rate depending on the size and frequency of this extra incentive.

How much does customer service make per hour?

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