What are the duties of an office clerk?

Common duties and responsibilities of an office clerk may depend on the workplace and industry in which they work but often include:

• Answering the phone at a reception desk or in a specific department and transferring calls as needed

• Sorting and delivering incoming mail and collecting and sending outgoing mail

• Creating documents, maintaining databases, and sending memos and emails

• Making logistical arrangements for meetings or conferences, including booking travel, making reservations, or organizing rentals

• Running errands and making deliveries around the office or to external parties

• Collecting, filing, and organizing office documents, such as reports and confidential records

• Managing digital document filing, including encrypted documents and email correspondence

• Monitoring office inventory and ordering supplies

• Transcribing or taking notes during meetings and writing minutes, memos, and agendas

• Preparing or processing invoices or estimates

• Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks

• Packaging and shipping company materials