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This question is about what a support specialist does, what a remote support specialist does, and support specialist.
What does a computer support specialist do?
A computer support specialist provides technical support for a company, organization's customers, or their fellow staff members. The computer support specialist will use computer software and equipment to assist them in providing advice and help to their employer and fellow employees.
A computer support specialist watches over computer systems every day in a company or organization and performs minor repairs, when needed, to software, hardware, or other equipment in this job.
If a significant problem occurs, the computer support specialist connects with appropriate technicians or vendors to repair and service any hardware, software, or other product.
They are expected to maintain their knowledge of current technology by reading technical manuals and other sources of information and use their up-to-date education to give any appropriate training and materials to the users of the computer's software or hardware or other equipment.
A computer support specialist needs skills in telecommunications and knowledge in engineering and technology to apply techniques, procedures, and other areas of services and goods.
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