Appliance sales associate vs customer sales associate

The differences between appliance sales associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $31,694 average annual salary of an appliance sales associate.

The top three skills for an appliance sales associate include sales floor, plumbing and profitable sales. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Appliance sales associate vs customer sales associate overview

	Appliance Sales Associate	Customer Sales Associate
Yearly salary	$31,694	$37,024
Hourly rate	$15.24	$17.80
Growth rate	-	-4%
Number of jobs	243,282	415,981
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 41%
Average age	41	40
Years of experience	-	12

What does an appliance sales associate do?

The appliance sales associate is the primary contact person for customers seeking to purchase an appliance. The sales associate's responsibility is to promote the product and highlight its benefits to encourage customers to buy. The appliance sales associate is expected to have extensive knowledge of all appliances on sale and showcase it to customers. The associate must be a good communicator and competent interpersonal skills. Added responsibilities are promoting all appliances on sale, collecting feedback and other comments from customers, reporting inventory to management, and requesting replenishment whenever needed.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Appliance sales associate vs customer sales associate salary

Appliance sales associates and customer sales associates have different pay scales, as shown below.

	Appliance Sales Associate	Customer Sales Associate
Average salary	$31,694	$37,024
Salary range	Between $18,000 And $53,000	Between $27,000 And $49,000
Highest paying City	-	Odenton, MD
Highest paying state	-	Maryland
Best paying company	-	Johnson Controls
Best paying industry	-	Real Estate

Differences between appliance sales associate and customer sales associate education

There are a few differences between an appliance sales associate and a customer sales associate in terms of educational background:

	Appliance Sales Associate	Customer Sales Associate
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Appliance sales associate vs customer sales associate demographics

Here are the differences between appliance sales associates' and customer sales associates' demographics:

	Appliance Sales Associate	Customer Sales Associate
Average age	41	40
Gender ratio	Male, 67.1% Female, 32.9%	Male, 50.6% Female, 49.4%
Race ratio	Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 19.2% Asian, 6.9% White, 58.1% American Indian and Alaska Native, 0.6%	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between appliance sales associate and customer sales associate duties and responsibilities

Appliance sales associate example responsibilities.

Gain extensive POS knowledge and helpful customer service techniques, allowing a connection to a larger variety of customers.
Gain extensive customer service and POS knowledge, as well as increasing knowledge of merchandising to promote sales and customer morale.
Leverage product expertise to provide customer-facing appliance consulting across initial qualification, needs analysis, sales, and delivery.
Require to greet, qualify, recommend and provide DIY and commercial solutions to all customers.
Assist professional and DIY customers with finding tools and hardware they need to complete home improvement projects.

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Appliance sales associate vs customer sales associate skills

Common appliance sales associate skills

Sales Floor, 52%
Plumbing, 16%
Profitable Sales, 10%
Customer Issues, 10%
POS, 3%
Customer Service, 3%

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

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Appliance Sales Associate
Appliance Sales Associate vs Customer Sales Associate

Updated January 8, 2025

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