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Appliance sales associate vs inside sales associate

The differences between appliance sales associates and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inside sales associate has an average salary of $40,687, which is higher than the $31,694 average annual salary of an appliance sales associate.

The top three skills for an appliance sales associate include sales floor, plumbing and profitable sales. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.

Appliance sales associate vs inside sales associate overview

Appliance Sales AssociateInside Sales Associate
Yearly salary$31,694$40,687
Hourly rate$15.24$19.56
Growth rate-4%
Number of jobs243,282320,863
Job satisfaction5-
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 63%
Average age4147
Years of experience-4

What does an appliance sales associate do?

The appliance sales associate is the primary contact person for customers seeking to purchase an appliance. The sales associate's responsibility is to promote the product and highlight its benefits to encourage customers to buy. The appliance sales associate is expected to have extensive knowledge of all appliances on sale and showcase it to customers. The associate must be a good communicator and competent interpersonal skills. Added responsibilities are promoting all appliances on sale, collecting feedback and other comments from customers, reporting inventory to management, and requesting replenishment whenever needed.

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

Appliance sales associate vs inside sales associate salary

Appliance sales associates and inside sales associates have different pay scales, as shown below.

Appliance Sales AssociateInside Sales Associate
Average salary$31,694$40,687
Salary rangeBetween $18,000 And $53,000Between $30,000 And $54,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-MSCI
Best paying industry-Health Care

Differences between appliance sales associate and inside sales associate education

There are a few differences between an appliance sales associate and an inside sales associate in terms of educational background:

Appliance Sales AssociateInside Sales Associate
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Appliance sales associate vs inside sales associate demographics

Here are the differences between appliance sales associates' and inside sales associates' demographics:

Appliance Sales AssociateInside Sales Associate
Average age4147
Gender ratioMale, 67.1% Female, 32.9%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 19.2% Asian, 6.9% White, 58.1% American Indian and Alaska Native, 0.6%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between appliance sales associate and inside sales associate duties and responsibilities

Appliance sales associate example responsibilities.

  • Gain extensive POS knowledge and helpful customer service techniques, allowing a connection to a larger variety of customers.
  • Gain extensive customer service and POS knowledge, as well as increasing knowledge of merchandising to promote sales and customer morale.
  • Leverage product expertise to provide customer-facing appliance consulting across initial qualification, needs analysis, sales, and delivery.
  • Require to greet, qualify, recommend and provide DIY and commercial solutions to all customers.
  • Assist professional and DIY customers with finding tools and hardware they need to complete home improvement projects.

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Appliance sales associate vs inside sales associate skills

Common appliance sales associate skills
  • Sales Floor, 52%
  • Plumbing, 16%
  • Profitable Sales, 10%
  • Customer Issues, 10%
  • POS, 3%
  • Customer Service, 3%
Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%