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Appliance sales associate vs sales support associate

The differences between appliance sales associates and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $31,694 average annual salary of an appliance sales associate.

The top three skills for an appliance sales associate include sales floor, plumbing and profitable sales. The most important skills for a sales support associate are sales floor, back room, and math.

Appliance sales associate vs sales support associate overview

Appliance Sales AssociateSales Support Associate
Yearly salary$31,694$34,454
Hourly rate$15.24$16.56
Growth rate-4%
Number of jobs243,282447,642
Job satisfaction5-
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 52%
Average age4147
Years of experience-4

What does an appliance sales associate do?

The appliance sales associate is the primary contact person for customers seeking to purchase an appliance. The sales associate's responsibility is to promote the product and highlight its benefits to encourage customers to buy. The appliance sales associate is expected to have extensive knowledge of all appliances on sale and showcase it to customers. The associate must be a good communicator and competent interpersonal skills. Added responsibilities are promoting all appliances on sale, collecting feedback and other comments from customers, reporting inventory to management, and requesting replenishment whenever needed.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Appliance sales associate vs sales support associate salary

Appliance sales associates and sales support associates have different pay scales, as shown below.

Appliance Sales AssociateSales Support Associate
Average salary$31,694$34,454
Salary rangeBetween $18,000 And $53,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between appliance sales associate and sales support associate education

There are a few differences between an appliance sales associate and a sales support associate in terms of educational background:

Appliance Sales AssociateSales Support Associate
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Appliance sales associate vs sales support associate demographics

Here are the differences between appliance sales associates' and sales support associates' demographics:

Appliance Sales AssociateSales Support Associate
Average age4147
Gender ratioMale, 67.1% Female, 32.9%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 19.2% Asian, 6.9% White, 58.1% American Indian and Alaska Native, 0.6%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between appliance sales associate and sales support associate duties and responsibilities

Appliance sales associate example responsibilities.

  • Gain extensive POS knowledge and helpful customer service techniques, allowing a connection to a larger variety of customers.
  • Gain extensive customer service and POS knowledge, as well as increasing knowledge of merchandising to promote sales and customer morale.
  • Leverage product expertise to provide customer-facing appliance consulting across initial qualification, needs analysis, sales, and delivery.
  • Require to greet, qualify, recommend and provide DIY and commercial solutions to all customers.
  • Assist professional and DIY customers with finding tools and hardware they need to complete home improvement projects.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Appliance sales associate vs sales support associate skills

Common appliance sales associate skills
  • Sales Floor, 52%
  • Plumbing, 16%
  • Profitable Sales, 10%
  • Customer Issues, 10%
  • POS, 3%
  • Customer Service, 3%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%