Appointment setter vs inbound sales specialist

The differences between appointment setters and inbound sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inbound sales specialist has an average salary of $37,898, which is higher than the $31,866 average annual salary of an appointment setter.

The top three skills for an appointment setter include schedule appointments, windows and telephone calls. The most important skills for an inbound sales specialist are inbound sales, customer service, and marketing campaigns.

Appointment setter vs inbound sales specialist overview

	Appointment Setter	Inbound Sales Specialist
Yearly salary	$31,866	$37,898
Hourly rate	$15.32	$18.22
Growth rate	6%	-4%
Number of jobs	21,100	62,148
Job satisfaction	-	-
Most common degree	High School Diploma, 37%	Bachelor's Degree, 38%
Average age	37	37
Years of experience	-	-

What does an appointment setter do?

An appointment setter supports the sales operations of an organization. Appointment setters call potential clients and set an appointment for them to speak with a salesperson. They use their telemarketing skills to connect leads to the company's staff. Most of their time is spent on the telephone and computer to assist customers with questions and make appointments. They should be useful in managing their responsibilities to reach their goals every workday. Therefore, they need to have strong communication and management skills.

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

Appointment setter vs inbound sales specialist salary

Appointment setters and inbound sales specialists have different pay scales, as shown below.

	Appointment Setter	Inbound Sales Specialist
Average salary	$31,866	$37,898
Salary range	Between $22,000 And $45,000	Between $29,000 And $48,000
Highest paying City	Salem, OR	Portland, OR
Highest paying state	Oregon	West Virginia
Best paying company	EcoWater Systems	IBM
Best paying industry	Media	Hospitality

Differences between appointment setter and inbound sales specialist education

There are a few differences between an appointment setter and an inbound sales specialist in terms of educational background:

	Appointment Setter	Inbound Sales Specialist
Most common degree	High School Diploma, 37%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Appointment setter vs inbound sales specialist demographics

Here are the differences between appointment setters' and inbound sales specialists' demographics:

	Appointment Setter	Inbound Sales Specialist
Average age	37	37
Gender ratio	Male, 26.3% Female, 73.7%	Male, 49.2% Female, 50.8%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	11%

Differences between appointment setter and inbound sales specialist duties and responsibilities

Appointment setter example responsibilities.

Receive leads from the TSR's, and obtain credit card information and process payments.
Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Maintain a high sales average, through upselling and cross- selling.
Specialize custom gem setting work for elite clientele
Company specialize in the sale and installation of HVAC units.
Repair and maintain gages for tolerances CNC - operate the CNC machine

Inbound sales specialist example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Provide upselling to existing customers.
Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
Follow QA requirements on each call to maintain the percentage required.3.
Modify existing accounts that need to port over information from other providers to Comcast's.

Appointment setter vs inbound sales specialist skills

Common appointment setter skills

Schedule Appointments, 23%
Windows, 9%
Telephone Calls, 9%
Inbound Calls, 7%
Sales Reps, 6%
Cold Calls, 6%

Common inbound sales specialist skills

Inbound Sales, 18%
Customer Service, 12%
Marketing Campaigns, 7%
Customer Care, 7%
Credit Card, 6%
Customer Satisfaction, 5%

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Appointment Setter
Appointment Setter vs Inbound Sales Specialist

Updated January 8, 2025

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