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General Manager, Operations
The Landline Company
Assistant general manager job in Boston, MA
Landline is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. Our luxury motorcoaches and shuttles replace short flights with a faster, more sustainable alternative-reducing costs, addressing pilot shortages, and enhancing passenger journeys. We are a venture-backed, high-growth company scaling quickly across the continent.
About the Role
We're seeking a GeneralManager based in Boston, MA. Reporting to our Vice President of Operations, this position has oversight over all airport, driver, and vehicle operations in the region.
Responsibilities:
Manage Landline's operations in the Boston region; represent Landline with key airline, airport, and other stakeholders in the region
Own end-to-end project management for new market launches and major operational initiatives, including process development, scope and timeline ownership, risk mitigation, cross-functional coordination, and execution through launch readiness and start-up
Serve as the launch lead for Boston-area initiatives, driving operational readiness across staffing, training, regulatory approvals, technology, equipment, and partner alignment, and ensuring a smooth transition from launch to steady-state operations
Hire, train and evaluate employees and maintain standard operating procedures for all team members
Clearly communicate company and operational performance standards to team members and drive achievement
Maintain knowledge of the company's regulatory obligations and ensure Landline's operations comply with all applicable FMCSA and FAA regulations, including safety and security policies, duty time requirements, and vehicle standards
Maximize operational performance by driving a safety-first culture and ensuring alignment between teams at different locations
Effectively communicate goals, opportunities and challenges to company leadership and external stakeholders
Adjust daily schedule for shift personnel to ensure optimal efficiency
Execute vehicle maintenance plan and schedule vehicle maintenance accordingly
Analyze operational data to identify trends, implement improvements, and deliver regular reports to leadership
Lead airport operations including badging, compliance, and secure-to-secure transfer responsibilities, ensuring adherence to airport authority and TSA standards
Lead overall budget, payroll, and cost control efforts for the region, maintaining alignment with financial targets
Represent the Landline brand and be an example of our customer-first principles
What We're Looking For:
Bachelor's degree in relevant field
7+ years of management experience in an operationally intensive, shift-based business. Previous transportation management experience is strongly preferred.
Proven success in a team environment
Strong analytical background with experience using data to drive decision-making and performance improvement
Experience overseeing payroll and labor costs across multiple operational teams, with responsibility for managing budgets and delivering results within financial constraints
Ability to regularly travel to operational locations in the Boston region and be available after hours and on weekends to respond to urgent operations challenges
Ability to prioritize tasks and manage multiple projects simultaneously
Well-developed leadership skills and the ability to motivate team members working toward a common goal
Positive attitude and strong work ethic
Excellent verbal and written communication skills
Ability to carry out safety-sensitive FAA Ground Security Coordinator functions when needed
Previous transportation management experience is preferred
All other duties as assigned
This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines.
Applicants must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements. Applicants must successfully complete TSA criminal background checks to qualify for access privileges to the airport Security Identification Display Area (SIDA)
Benefits:
Comprehensive benefits and PTO plan including medical, dental, vision, 401(k), disability, parental leave and Company-paid life insurance benefits for full-time employees
Flight benefit privileges with our airline partners
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$68k-145k yearly est. 5d ago
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Petco Store General Manager
Petco 4.1
Assistant general manager job in Boston, MA
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The GeneralManager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The GeneralManager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
#LI-LF2
The GeneralManager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $0.00 - $0.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ********************************************
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
$34k-52k yearly est. 1d ago
Plant Manager-Beverage Manufacturer
Epic Enterprises, Inc. 4.5
Assistant general manager job in Ayer, MA
The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives.
essential functions, Job duties and responsibilities:
Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency.
Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture.
Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions.
Oversee the initiation of new production lines as well as the seamless operation of existing lines.
Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports.
Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities.
Improve the capabilities of all plant personnel and develop a highly motivated workforce.
Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance
Implement cost-effective control systems over capital assets, operating expenditures, and labor costs
Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities
Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work.
Optimize ingredient and packaging material usage to minimize scrap loss.
Identify and eliminate potential sources of food safety risk.
Effectively communicate urgent issues both internal and external to the management team as needed.
Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively.
Identify root causes of issues and develop and implement corrective actions to prevent repeat problems.
Ensure accurate and timely communication across all departmental functions.
Support and comply with GMP's; understand and follow emergency action plan
Support food safety, quality, and legality.
Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements.
· Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments.
· Assist in all regulatory audits of manufacturing at the facility.
· Guide and develop processes/procedures related to Capital Equipment repair and refurbishment.
· Occasional travel as business needs demand.
· Other duties as assigned.
EDUCATION/EXPERIENCE DESIRED:
· College degree is preferred
· Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role.
· Manufacturing experience with companies engaged in the manufacture of FDA regulated products.
· Proven success leading, managing and developing a staff.
· Strong interpersonal skills and ability to work with others in a positive and collaborative manner.
KEY SKILLS DESIRED:
· Leader, self-starter and team player.
· Excellent speaking, writing and listening skills.
· Proven ability to work in a fast-paced and high-demand environment.
· Ability to utilize MS Office applications, Outlook, Word, Excel.
PHYSICAL DEMANDS:
· Ability to work in an office and plant environment with exposure to noise, equipment, and machinery
· Ability to stand for long periods of time.
· Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching)
WORK ENVIRONMENT:
The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· The noise level in the work environment is usually moderate to high.
· The environment can be wet, dry, hot, cold, sticky and dirty.
$103k-150k yearly est. 3d ago
General Manager Operations
KBW Financial Staffing & Recruiting
Assistant general manager job in Merrimack, NH
KBW Financial Staffing and Recruiting has partnered with a well-established construction services organization is seeking an experienced GeneralManager in the Merrimack County, New Hampshire area, to lead overall operations and support continued growth. This role is ideal for a hands-on leader comfortable operating across both field and office environments, with responsibility for operational performance, financial results, and team leadership.
Key Responsibilities
Provide visible, engaged leadership with a strong focus on safety, accountability, and execution
Oversee operational and financial performance, including budgeting and margin management
Guide project planning, estimating, scheduling, and overall delivery
Build, develop, and lead a collaborative management team
Drive process improvements across operations, project management, and administrative functions
Monitor project progress, costs, and timelines to improve efficiency and outcomes
Support contract administration, compliance, documentation, and close-out activities
Maintain effective communication with clients, partners, and internal stakeholders
Partner with ownership and leadership on short- and long-term business strategy
Promote the use of systems and technology to improve productivity
Qualifications
10+ years of leadership experience in construction or a similar operational environment
Prior responsibility for running a business unit or major operational function, including financial oversight
Demonstrated ability to lead teams and manage complex operations
Experience with infrastructure, state and local contract work preferred
Strong communication and relationship-building skills
Working knowledge of industry safety and regulatory standards is a plus
This is a senior leadership opportunity for someone looking to make a meaningful impact within a stable, growth-oriented organization.
$69k-147k yearly est. 1d ago
Antique Jewelry Store Manager
Market Square Jewelers, Inc.
Assistant general manager job in Boston, MA
Join the Market Square Jewelers Team in Boston!
Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry.
About Market Square Jewelers
With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston.
The Role
As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement.
Key Responsibilities
Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals
Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation
Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry
Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic
Collaborate with company leadership to execute marketing and community engagement initiatives
Monitor store performance and implement strategies to improve efficiency, productivity, and profitability
Qualifications
2+ years of retail management experience (jewelry industry experience strongly preferred)
Operationally minded, with excellent organizational and leadership skills
Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused
Passion for jewelry, design, and personal style
Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment
Why You'll Love Working With Us
Be part of an established, family-owned business with a rich history and a loyal customer base
Work in a newly designed showroom in one of Boston's most charming neighborhoods
Lots of support through our network of 7 stores, while staying in a growth mindset
Competitive compensation and growth opportunities within a respected jewelry company
$39k-67k yearly est. 3d ago
General Manager
Taco Bell 4.2
Assistant general manager job in Boston, MA
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the AssistantGeneralManager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant GeneralManagermanages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
$45k-60k yearly est. 19h ago
Assistant Store Manager
Primark 2.6
Assistant general manager job in Boston, MA
Because every day is an opportunity! Do Retail our Way.
At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As an Assistant Store Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Are you game?
What You'll Do
As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy at minimum cost), you'll drive store sales to achieve targets.
Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you'll know what is trending and order your merchandise daily to drive sales). This is your moment to thrive!
What You'll Get
We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the US, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment. Our Assistant Store Managers typically join us with retail experience as either a Store Manager or an Assistant Store Manager.
You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders.
Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.
A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success.
You bring strong planning and organizational skills and the ability to work to agreed timescales. You have experience managing or supporting resourcing planning and scheduling.
Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock.
Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures.
Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
The pay range for this role is: $79,040-$107,120
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
REQ ID: JR-1496
Employee Permanent
$79k-107.1k yearly 2d ago
Vice President, General Manager - Development Program
Saks & Company 4.8
Assistant general manager job in Boston, MA
is All About
The Vice President, GeneralManager - Development Program prepares the AssistantGeneralManager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an AssistantGeneralManager of Merchandising, and/or future promotion to Vice President, GeneralManager.
The AssistantGeneralManager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team.
Under the direction of a Flagship Vice President / GeneralManager, the AssistantGeneralManager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities.
The AssistantGeneralManager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations.
The AssistantGeneralManager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume.
You Must Have:
100% open availability to relocate within the United States
Minimum 5+ years of luxury retail management experience
Experience leading fast-paced, high retail sales volume environments
Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.)
Executive leadership presence with the ability to present/report business trends/financials
Experience developing and promoting People Leaders
Flexible in scheduling as the business needs including evenings, weekends and holiday schedules
Who You Also Are:
Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team.
Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own
Establishes positive interpersonal relationships
Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods
As The AssistantGeneralManager, Merchandising, You Will:
I. BUSINESS OWNERSHIP
Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team
Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping)
In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities
Execute the VP/GM's strategic vision for his/her store
Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments
Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs)
Facilitate cross-functional communication across store departments to optimize collaborative efforts
Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings
Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings
Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results
II. PEOPLE
Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams.
Be responsible for developing top talent Client Development Managers to promotability.
Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business.
Oversee people, product and placement, and sales promotion.
Oversee Client Development team performance and objectives.
Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues.
Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports.
Set goals for Associates in alignment with department objectives and supports in Associates in achieving them.
Develop, motivate, and train the management team in all aspects of the store.
Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations.
III. CLIENT EXPERIENCE
Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards.
Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts.
Oversee the floor to monitor and ensure coverage and presence.
Build a Customer Service-driven team, overseeing Customer Service efforts and escalations.
Partner with functional leads for execution of in-store selling events.
Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities.
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Salary and Other Compensation:
The starting salary for this position is between $115,000- $130,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$115k-130k yearly Auto-Apply 60d+ ago
Senior Culinary Manager
TSNE 3.7
Assistant general manager job in Boston, MA
Future Chefs (futurechefs.net) prepare Boston high school students to complete high school ready for quality employment and post-secondary education. With a focus on positive youth development, Future Chefs provides authentic work-based learning in a kitchen setting to prepare teens with the basic cooking skills needed to enter the culinary industry and most importantly the job readiness and essential skills to succeed in any field.
Future Chefs believe that every young person is unique and flourishes in respectful, safe, stimulating settings that provide opportunities for growth, and relationships with caring, supportive adults who honor students lived experiences. Future Chefs occupies 5,770 square feet of meeting, kitchen, and office space on the first floor of The Clarion in Roxbury. Our youth-centered programming also includes community-based collaborations that directly and indirectly support our mission. Future Chefs is a fiscally sponsored organization of Third Sector New England, Inc. (tsne.org).
Who You Are
You are an enthusiastic, experienced culinary professional with a desire to share your broad culinary knowledge and passion for cooking in a community-based, after-school, and out-of-school setting. You bring creativity, technical expertise, and vision to menu development, catering, and event production, with the ability to deliver high-quality food at scale while designing menus that are engaging, culturally responsive, and aligned with program goals. You take pride in producing excellent food that reflects professionalism, safety, and sanitation standards, and you hold yourself and others accountable to the highest level of kitchen operations.
You are equally comfortable teaching in the kitchen with youth and supporting adult staff to deliver curriculum with excellence. You want to develop the leadership and culinary knowledge of participants and adult staff. You are a passionate lifelong learner, highly organized, and committed to leading and upholding a diverse, inclusive, equitable, and welcoming culinary setting.
You understand that Future Chefs is not a traditional kitchen environment. You are excited to help shape an alternative kitchen culture-one that centers youth, values essential life and leadership skills, and intentionally contrasts with some of the industry's norms. You believe teamwork, communication, initiative, and respect are as important as culinary technique, and you see your role as developing not just skilled cooks, but future leaders.
You are a direct and respectful communicator who seeks to develop and uphold the systems needed to support a safe, professional, productive, and welcoming working environment. You do not waste resources and work to maintain and teach the highest standards in the kitchen. You embrace excellence as you strive to instill it in others. All the work in the kitchen with our young people serves the programming goals at Future Chefs. You are a willing collaborator in achieving those goals, exude positivity, and model a healthy lifestyle.
Responsibilities
The Senior Culinary Manager (SCM) is the lead culinary professional at Future Chefs, responsible for ensuring the quality and impact of all culinary programming. This role combines hands-on teaching with youth, coaching and supporting culinary staff, and collaborating with the program team on youth-led culinary enterprises and events.
The Senior Culinary Manager supervises the Culinary Team, serving as a mentor, sounding board, and resource for program delivery. While not responsible for overall event management, the SCM ensures that all youth-led and community-facing events meet high culinary standards and reflect Future Chefs' quality expectations. The primary focus remains curriculum delivery, youth engagement, kitchen operations, and staff development, with accountability for the culinary excellence of all programming.
Essential Job Functions
Culinary Education & Youth Development
Directly deliver Future Chefs' culinary curriculum to youth participants, leading hands-on instruction in the teaching kitchen.
Actively coach and mentor young people during daily programming, modeling professional kitchen standards, teamwork, and a work-readiness mindset.
Train, support, and observe culinary instructors to strengthen their curriculum delivery and instructional practices.
Collaborate with Program Staff to assess youth skills, share progress updates, and reinforce coaching and career exploration goals.
Lead field trips, workshops, and guest chef experiences that expand youth exposure to culinary careers and food traditions.
Kitchen Operations & Food Production
Oversee daily kitchen operations in a licensed professional kitchen, ensuring compliance with health, safety, and sanitation standards.
Manage scheduling, production calendars, and workflow for year-round programming.
Supervise menu planning, recipe testing, and preparation for instructional activities.
Implement systems for food procurement, inventory control, and waste reduction.
Maintain preventative maintenance schedules and ensure safe operation of equipment and facilities.
Ensure all required inspections, certifications, and licensing requirements are met on schedule.
Culinary Events & External Partnerships
Supervise and support the Culinary Instructor & Events Specialist in planning, execution, and delivery of external culinary events (e.g., catering, team-building events, private functions, etc.).
Provide oversight and guidance to ensure events meet high culinary standards and align with youth development goals.
Serve as a sounding board and occasional backup when additional leadership is needed during events.
Support relationship-building with local chefs, industry leaders, and vendors to expand Future Chefs' culinary network and youth opportunities.
Staff Supervision & Professional Development
Supervise, coach, and evaluate 2-4 culinary staff, fostering a collaborative, inclusive, and professional kitchen culture.
Lead scheduling, delegation, and capacity planning to ensure balanced workloads across culinary staff.
Provide mentorship, professional development, and growth opportunities for staff to build both culinary expertise and youth development skills.
Promote a welcoming, equitable, and respectful environment for both staff and youth.
Strategic Leadership, Administration & Collaboration
Collaborate with the Director of Programs and Partnerships to align culinary programming with organizational goals and youth outcomes.
Advise the Leadership Team on culinary trends, staff development, and resource needs.
Participate in annual program planning, budgeting, and outcomes measurement.
Partner with the Development team to support fundraising efforts, donor events, and storytelling.
Track and report culinary program data, ensuring alignment with organizational learning and evaluation systems.
Qualifications
5+ years managing culinary operations in a professional kitchen (e.g., full-service restaurant or institutional kitchen).
Experience with, or strong interest in, working alongside young people from diverse backgrounds, with a focus on equity and inclusion.
Supervisory experience leading a team of two or more in a culinary setting.
Strategic and intentional in supporting young people's growth, leadership, and confidence.
Proven track record managing catering and food production for onsite and external events.
Coaching and mentoring supervision style to support professional growth and career pathways.
Strong foundation in savory cuisine, preferably in upscale or fine dining, with depth across a variety of cuisines.
Experience applying Positive Youth Development principles in a culinary setting, or willingness to build this skill through professional development.
Ability to share culinary expertise in ways that are accessible, engaging, and instructive.
Commitment to advancing opportunities for young people of color and fostering inclusive kitchen environments.
Clear, effective communication and strong organizational skills.
Collaborative approach to working as part of a responsible, productive team.
Special Job Requirements
Available to work after school hours, summers, and occasional weekends.
CORI/SORI check
ServSafe Manager Certification.
Physical Demands/Work Environment
The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is required to:
Handle, or feel objects, tools or controls;
Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
Occasionally lift and/or move up to 25 pounds;
The noise level in the work environment is usually moderate;
Job is not subject to significant occupational or environmental hazards;
Likelihood of personal injury would be relatively slight;
Environmental and work hazards are not present to a measurable degree.
Compensation and Benefits
Location: Work will be primarily performed onsite; 305 Roxbury, MA 02120.
Schedule: Monday - Friday, 37.5 hours per week; availability to work after school hours, summers, and occasional weekends.
Compensation: The salary range for this position is $70,000 - $75,000 annually.
Benefits: This position is eligible for a full benefits package including:
Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
Low-cost Harvard Pilgrim Dental and Vision.
Flexible Spending Accounts (FSA) for Health and Dependent Care.
Employer-paid Life, Long- and Short-Term Disability Insurance.
Employer-paid Pension and Employee-paid 403b plan through TIAA.
...and more!
TSNE/FC strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.
All employment conditions are based on an individual's performance and job qualifications. TSNE/FC prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class' protection under the law or lack thereof, TSNE/FC celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.
TSNE/FC's EEO statement extends to volunteers, interns, contractors, vendors, and clients.
$70k-75k yearly Auto-Apply 60d+ ago
Wastewater Field Operations Manager
Weston & Sampson 3.9
Assistant general manager job in Wilmington, MA
Weston & Sampson is looking for an Field Operations Manager to support our Northeast, Massachusetts region and surrounding area projects. The Field Operations Manager will be instrumental in ensuring consistent and effective internal processes and communications to strengthen and grow the region, develop staff, and position the organization for continued success.
What you'll do:
Develop and build upon client relationships to improve profits/company contribution for the region and/or organization.
Effectively engage in cross selling regional and company services.
Act as a resource to Operations Staff, Project Managers and Senior Management to successfully deliver assigned projects.
Work with Regional Manager and senior leadership to coordinate between regions and assist with expansion strategies including hiring, training, opportunity evaluations, proposal development and contract execution.
Assist in building strategic partnerships in the region and search for key acquisition targets (as directed) that will accelerate growth in the regions and potentially beyond in accordance with the company's mission and strategic goals.
Collaborate with other companies both internally (CMR & WSE) and externally on partnering and teaming opportunities to ensure strategic growth of the company.
Support the senior leadership team, and other staff to make consistent and progressive steps toward organizational and programmatic consistency and sustainability; effectively communicate work plans and priorities derived from the organization's strategic plan by partnering with other senior leaders to follow through with coordinated accountabilities, objectives, and associated budgets.
Enhance organizational excellence by working with the regional manager to establish operational benchmarks, timelines, and resources needed to achieve strategic goals, proactively recommending and driving improvements as necessary; set standards for accountability and measurements of success.
Manage contracts, mentor project managers with activities relating to the company's overall Risk Management Program.
Assist Regional Manager in development of processes to assure that the Region ‘s knowledge capture ensures maximum sharing of information and learning throughout the region and the entire organization; create an environment whereby the Region is known as a best-in-class organization.
Assist both Project Management and Senior Leaders with annual budgeting process and be a champion of achieving budget goals.
What you will bring:
Bachelor's degree preferred
7+ years of professional experience in a direct management of Water/Wastewater Industry role and holding an appropriate professional license in states with operations.
10+ years of field operations experience.
DW T2/D2 license required.
Massachusetts WW 5 license required.
A successful track record in setting priorities, shaping processes, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization.
Thorough understanding of project management; able to work effectively under pressure to meet tight deadlines and goals.
Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal and external stakeholders.
High level of knowledge and understanding, especially as it relates to discipline replication, connecting programs to funding, and building strategic partnerships.
Ability to effectively organize, manage and coordinate multiple assignments.
Valid Driver's License
Pay Range: 100,000.00 - 125,000.00+ depending on experience
#LI-ONSITE
Overview
Weston & Sampson is an 100% employee-owned, full-service environmental and infrastructure consulting firm made up of more than 800 professionals, who work together to develop innovative, cost-effective solutions for our clients. Since our founding in 1899, Weston & Sampson's mission has been to protect, improve, and sustain the natural and built environment to enhance the quality of life. As we grow, we are seeking dedicated technical and professional individuals who want to collaborate on meaningful projects with a team that respects and values their ideas. Weston & Sampson offers a flexible work environment, competitive compensation, industry-leading benefits, and exciting career growth opportunities-all in a supportive and dynamic corporate culture that embraces diverse perspectives and recognizes people for their contributions.
Weston & Sampson is an Equal Opportunity Employer. We embrace the rich perspectives and experiences that arise from people of different races, ethnicities, cultures, sexual orientation, gender identities, ages, socio-economic statuses, abilities, and religions, as well as other untapped groups, within our Weston & Sampson family and the communities we serve. Weston & Sampson is committed to the principles of Inclusion, Diversity, Equity, and Access (IDEA). Our goal is to foster a sense of belonging and equitable representation across our organization and to empower our employees to incorporate IDEA values into the work they perform.
Your world is always changing, and so are we. Join us as we grow: ***********************************************
A Note to Third-Party Recruiters:
Weston & Sampson coordinates all recruiting and hiring at our company. We do not accept unsolicited resumes from third-party recruiters, staffing agencies or related firms. Resumes are only accepted if a signed agreement is in place. All unsolicited resumes will be considered the property of Weston & Sampson. Weston & Sampson is not responsible for any fees related to unsolicited resumes.
#construction #maintenance #repair #operations
$79k-119k yearly est. Auto-Apply 50d ago
General Manager with Plumbing/HVAC EXP
Super Service Today 3.8
Assistant general manager job in Danvers, MA
Job DescriptionSalary:
GeneralManager - Super Service Today
Are you a driven leader with a strong grasp of P&L management and a proven track record of growing teams and businesses? Super Service Today, a fast-growing home services company, is seeking a highly capable GeneralManager to take the helm and help drive the company forward. If you thrive in a hands-on, growth-oriented environment where accountability, leadership, and strategic thinking are essential, we want to hear from you.
About Us:
At Super Service Today, we provide top-tier HVAC, plumbing, and electrical services to homeowners across the region. Weve built our reputation on exceptional service, and our team is the backbone of that success. As we continue to expand, were looking for a leader who can not only manage day-to-day operations but also strategically shape our future growth.
Why This Role is Critical:
We are looking for a combination of operations management and business development in a dynamic growth minded leader. This combination of experience is vital to the future growth of the company.
What You'll Do:
As GeneralManager, youll be responsible for overseeing all day-to-day operations, with a primary focus on driving growth, improving profitability, and ensuring team accountability. You will directly report to Tim, the owner, and work closely with department leaders to optimize performance. In this role, you'll:
Lead, Manage, and Grow the Team: Oversee a team of 40+ employees, with plans to expand the team, including hiring HVAC and Plumbing Managers. You will inspire your team to hit KPIs and provide coaching and leadership to ensure everyone reaches their full potential.
P&L Management: Full P&L ownership and you will identify areas for improvement, and devise strategies to increase profitability.
KPI Accountability: Establish and maintain key performance indicators (KPIs) to track company and individual success.
Strategic Growth: Develop a long-term growth plan for the company and ensure that the operational framework is scalable.
Systems Implementation: Youll work with existing tools like Service Titan and QuickBooks to optimize operations.
Team Development: Focus on developing employees to ensure they grow within the company. Youll be responsible for setting up structured development programs, providing ongoing coaching, and managing employee assessments.
Problem Solving: Tackle issues as they arise with a focus on long-term solutions. You'll be the go-to person for operational challenges and be responsible for creating effective solutions.
What We're Looking For:
5+ years of leadership experience in a similar role.
Ability to work in a fast-paced environment and make an impact from day one.
Industry Experience: Experience in the home services industry (HVAC, plumbing, electrical, etc.) is strongly preferred, ideally in a leadership role overseeing operations, finances, and teams.
P&L Management: A strong understanding of financial management, with the ability to make data-driven decisions to improve profitability and performance.
Team Leadership: Proven experience managing and developing a team of 40+ employees, with a preference for someone who has overseen larger teams (100+).
KPI Accountability: Experience setting and managing KPIs and holding individuals accountable for their performance.
Strategic Mindset: You understand how to grow a business and develop long-term strategies to support company goals.
Hands-On Leadership: We need someone who isnt afraid to roll up their sleeves and work alongside the team, especially in a smaller, fast-paced environment where visibility and involvement are crucial. Creating accountability is also important.
Adaptability: We need someone who thrives in a fast-growing company and is skilled at adapting quickly.
Tools and Systems:
Service Titan (Industry-specific software)
QuickBooks (Financial management)
Microsoft Office
Join us in growing Super Service Today!
If youre excited about stepping into a role where you can directly impact the growth and success of a dynamic company, apply today. Help us build the future of home services, one satisfied customer at a time.
$75k-142k yearly est. 23d ago
General Manager
Acme Corporation 4.6
Assistant general manager job in Boston, MA
Must have very strong accounting background general ledger exp.
Working with controller.
Lotus & Monarch a Big +
Strong excel skills
Accounts receivable clerk
A/R experience
10-key by touch
Filing
Answer phones
Good customer service skills
Once every 2 months will work 1/2 day on Saturday
Must have a good understanding of A/R.
Must have very strong accounting background general ledger exp.
Working with controller.
Lotus & Monarch a Big +
Strong excel skills
Accounts receivable clerk
A/R experience
10-key by touch
Filing
Answer phones
Good customer service skills
Once every 2 months will work 1/2 day on Saturday
Must have a good understanding of A/R.
$55k-110k yearly est. 60d+ ago
General Manager - Ridge Mktplace
The Gap 4.4
Assistant general manager job in Rochester, NH
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$53k-107k yearly est. 35d ago
Assistant General Manager
Major Food Brand 3.4
Assistant general manager job in Boston, MA
MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality!
RESPONSIBILITIES:
Schedule and appoint tasks and responsibilities to staff as directed by the GM
Ensure policies are upheld
Offer and inspire exemplary guest service
Supervise employees, making sure they follow regulations and meet customer service standards.
Other responsibilities to ensure ease of operations
REQUIREMENTS:
Bachelor's degree in Hospitality Management, Business, or related field preferred
Culinary certificate or comparable experience working in culinary roles preferred
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred
Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team!
Must exemplify the highest standards in honesty, integrity, humility and leadership
BENEFITS:
We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
$50k-74k yearly est. 60d+ ago
Bertucci's-Culinary Manager Bertucci's West Roxbury
Earl Enterprises
Assistant general manager job in Boston, MA
About US One of the things that make our company so distinctive is the brick oven at the center of each restaurant. Bricks have long been regarded as one of the strongest and most stable building materials throughout history. The 936 bricks that make up each one of our brick ovens are the cornerstone of our kitchen and the foundation of our authentic flavor. Individually, each of these bricks is strong and unique. Together, they insulate the environment that serves as both the backbone of our culture as an organization and the authenticity of our promise to our guests.
The Culinary Manager (KM) is a high energy, passionate individual who will be responsible for all kitchen operations on an opening, mid or closing shift including supervision of a culinary team, made from scratch food preparation, safety and sanitation and all to ensure Absolute Guest Satisfaction. The KM is responsible for proper staffing, scheduling and staff development of all culinary team members. This role is also responsible for leading and managing all front of house activities during assigned shifts and must be able to lead all operational activities associated to the front of house.
Requirements
Primary responsibilities:
* Selecting, scheduling, training, developing, mentoring, and leading a team of talented culinary professionals.
* Continuously strives to develop all culinary team members by giving timely, honest, and ongoing coaching through one-on-ones and performance evaluations.
* Adheres to the operational basics and standards with total commitment and passion: working with the entire culinary team accountable for maintaining proper culinary standards and expectations.
* Maintaining high food quality through recipe adherence, accurate production planning, ensuring proper sanitation/safety standards, and service production time standards.
* Drive and deliver sales and profitability through operational excellence including responsibility for food cost, labor costs, and kitchen supplies.
Position Requirements:
* Must have a minimum of 3 years of experience working in an upscale or polished casual full-service restaurant with annual sales of $2.5M plus.
* Strong passion for culinary excellence and guest satisfaction both internal and external with the ability to transfer that passion to the entire culinary team through ongoing coaching.
* Must be an actively engaged manager who will commit to unlocking employee potential to drive high performance.
* Exceptional attention to detail and have the ability to hold others accountable to the high standards of exceptional service and food quality i.e. Absolute Guest Satisfaction.
* Proven success working with corporate systems, methods, and processes that contribute to great execution and deliver bottom-line results.
* Stable job history which demonstrates upward career progression.
* Exceptional communication skills and fluent in English.
* Must be able to stand and walk for periods of eight to ten hours in length each shift.
* Must be able to reach, bend, balance, and transport various objects weighing up to 50 lbs repeatedly during a shift.
$47k-70k yearly est. 31d ago
General Manager - Campground
Blue Water Hospitality Group, LLC 3.1
Assistant general manager job in Wells, ME
GeneralManager - Campground Location: Sun Outdoors Wells Beach sh Workplace: On-site Employment type: Full time Travel %: N/A Total Rewards include: - Salary range : $ 68,000 - $72,000 - Bonus eligible : up to 10% - Benefits: Medical / Vision / Dental / 401K / Property discounts
Welcome to Blue Water Hospitality! Blue Water Hospitality is a growing organization that is always seeking enthusiastic team members to join its journey. Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE The GeneralManager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for an upscale campground and RV Resort. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position is best suited for a resourceful and creative individual motivated by employee and guest engagement, as well as achieving goals.
WHO WE ARE LOOKING FOR
The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must operate effectively in a fast-paced, guest-focused environment and communicate orally and in writing to various audiences. A strong business management acumen is required, with the ability to manage and report on financial results, as well as utilize multiple systems and technologies proficiently.
As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. You will also provide exceptional guest services and regularly coach property staff on best practices for delivering outstanding guest service. You will act as the face of the property and conduit to your goals and objectives for employees and guests.
WHAT YOU WILL WORK ON
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined below. Taking Care of Your People:
Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management.
Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workcampers, seasonal employees, interns, and others.
Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity.
Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members.
Wowing your Guest:
Train and motivate team members to deliver an exceptional guest experience. Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards.
Resolve and address guest concerns and complaints, and seek opportunities to engage with guests.
Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media, and online review platforms, satisfaction surveys, and onsite tools.
Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies.
Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement.
Manage Your Business:
Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting and labor management. Understands how to flex/flow expenses to align with revenue.
Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology.
Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success.
Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices.
Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals
Requires the ability to perform all functions and duties on the property. Performs other duties as assigned
Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, and therefore, adjusted and irregular hours will be required.
WHAT YOU BRING
A bachelor's degree in business, Hospitality Management, or another related field is preferred
3-5 years of Tourism or Hospitality Leadership experience
3-5 years of RV Campground experience is required
Food & Beverage experience (F&B) preferred
Safe Serve Certified preferred
Budgeting, Forecasting, and P&L experience are required
Event planning and execution is a plus
Effective use of computer software, sales tracking software, CRM tools, and social media
Prior experience managing payroll and the employee life cycle utilizing an automated system
Able to adapt quickly and lead others through change
Ability to manage multiple projects and work assignments.
Strategic thinker!
Self-starter and independent worker while collaborating in a team environment
Competitive nature with a strong desire to win!
PHYSICAL REQUIREMENTS
This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include:
Ability to stand or walk for extended periods
Ability to lift or carry up to 25-45 pounds occasionally
The capability to climb stairs and navigate uneven terrain across the resort property
Ability to move quickly in emergencies
Requires the physical stamina to work long hours and potentially varied shifts
Tolerance for indoor and outdoor work environments, including exposure to variable weather
Capacity to bend, stoop, kneel, or reach as needed
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.
$23k-45k yearly est. Auto-Apply 14d ago
General Manager
KBW Financial Staffing & Recruiting
Assistant general manager job in Concord, NH
GeneralManager - Construction & Infrastructure Services
A long-established construction and infrastructure services organization is seeking a hands-on GeneralManager to oversee all day-to-day operations, drive performance, and lead the business through its next phase of growth. This role requires a leader who thrives in a fast-paced, field-and-office environment and can own responsibility for safety, operations, financial results, and people leadership.
Key Responsibilities
• Lead as an engaged, visible operational head focused on safety, accountability, and high standards
• Oversee revenue, margins, budgeting, and overall financial performance
• Direct estimating, bidding, scheduling, project execution, and customer delivery
• Build and develop a strong, collaborative management team
• Implement and refine processes across estimating, sales, project management, record keeping, reporting, and billing
• Manage bid preparation, pricing structures, regulatory specs, project documentation, and digital systems
• Review project status, timelines, and costs regularly to improve efficiency and outcomes
• Coordinate contract-related activities including bonding, compliance, certifications, change order tracking, and dispute resolution
• Maintain consistent communication with public-sector project administrators to support timely approvals and payments
• Ensure accurate billing, final quantities, and project close-out reviews
• Maintain compliance with annual certifications and regulatory requirements
• Report performance updates to ownership in a clear and concise manner
• Partner with leadership to shape long- and short-term business strategies
• Build strong relationships across customers, field teams, and industry partners
• Champion technology adoption to enhance productivity and competitiveness
Qualifications
• 10+ years of successful leadership in construction or similar operational environments
• Prior experience running a business unit with full P&L responsibility
• Proven ability to build and guide high-performing teams
• Knowledge of roadway, infrastructure, or heavy-civil work preferred
• Strong communication skills with customers, internal teams, and external partners
• Familiarity with OSHA, EPA standards, DOT specifications, and industry guidelines is beneficial
$45k-87k yearly est. 2d ago
Group Selling Manager
Saks & Company 4.8
Assistant general manager job in Boston, MA
is All About
Under the direction of the GeneralManager, the Group Manager is responsible for driving sales through developing and managing effective selling teams to create a high performance culture. The Group Manager must maintain high visibility to model clienteling behaviors and ensure an enhanced customer experience. The Group Managers takes an active role in the ongoing education and training of the selling teams and specifically, Brand Ambassadors. The successful candidate understands that in order to ensure the success of the team, performance issues must be effectively managed and a solid pipeline of talent should be in place. The Group Manager is a stepping stone from Senior Selling Manager to AssistantGeneralManager of Merchandise
Who You Are:
You get things done by engaging in high level teamwork and flexing your interpersonal skills.
You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
A natural problem-solver, who is also intuitively analytical and creative.
You Also Have:
3+ years of management experience with retailer.
Full mobility required.
Ability to develop, manage and motivate a sales team while driving company initiatives.
Proficiency in utilizing available technology (Microsoft Office Suite is required).
4 year degree preferred.
As The Group Manager, You Will:
Selling Culture
Drive the Saks clienteling culture and the use of technology to increase overall business and engagement.
Coach Selling Managers to drive selling and model clienteling behaviors.
Champion the use of technology to increase sales and enhance service.
Maintain a strong floor presence.
Product
Provide ongoing education to the selling team to increase product knowledge.
Maintain strong communication with DMMs, Buyers and Regional Store Merchandising.
Talent Development
Directly oversee the majority of Selling Managers in specific departments.
Responsible for developing top talent Selling Managers for promotion.
Lead ongoing training for Brand Ambassadors to enhance business acumen.
Know competitors' top talent selling Associates.
Partner with Talent Acquisition and Talent Development to ensure top talent is placed in focus businesses.
Manage substandard performance effectively to improve the team while partnering with the Employee Relations Service Center.
Marketing
Drive clienteling behaviors through marketing outreach.
Foster a store climate that coaches Selling Managers to achieve Marketing event goals.
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Salary and Other Compensation:
The starting salary for this position is between $89,000 - 100,000.00 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$89k-100k yearly Auto-Apply 60d+ ago
General Manager Underground Water & Sewer Division
Super Service Today 3.8
Assistant general manager job in Danvers, MA
GeneralManager Underground Water & Sewer Division Danvers, MA | Full-Time | $80,000 Base + Bonus | $130K+ First-Year Earning Potential Super Service Today is on the hunt for a driven and experienced Underground Department Manager to lead our water & sewer excavation team someone who does Whatever It Takes to keep the crew prepped, the installs smooth, and the customers thrilled.
About the Role
Youll be running the day-to-day operations for our excavation install crews, overseeing underground water and sewer replacements and repairs for both residential and commercial customers. Your job is to make sure every install is fully prepared, staffed, and equipped before the first shovel hits the ground.
What Were Looking For 10+ years of excavation experience (with a focus on water & sewer) Expert-level planning and leadership abilities Strong grasp of trench safety, permitting, inspections, and utility coordination A proactive mindset you anticipate needs before they arise A team-first leader willing to roll up their sleeves and get it done Someone who thrives in a fast-paced, professional environment
Compensation & Perks $80,000 base salary Performance-based bonuses $130K+ potential first year Company truck and phone Paid time off, benefits, and growth opportunities A team and culture that has your back built on trust, pride, and hustle
About Super Service Today
Were a fast-growing, full-service home services company proudly serving Greater Boston and beyond. Our excavation division specializes in underground water and sewer line repairs and replacements. We bring professionalism, precision, and passion to everything we do and we do Whatever It Takes to get the job done right.
Ready to lead with grit and get rewarded for it? Apply now and help build the strongest underground team in New England the Super Service Today way.
$80k-130k yearly 23d ago
General Manager - Campground
Blue Water Hospitality Group, LLC 3.1
Assistant general manager job in Wells, ME
Workplace: On-site Employment type: Full time Travel %: N/A Total Rewards include: -Salary range: $ 68,000 - $72,000 -Bonus eligible: up to 10% -Benefits: Medical / Vision / Dental / 401K / Property discounts
Welcome to Blue Water Hospitality!
Blue Water Hospitality is a growing organization that is always seeking enthusiastic team members to join its journey.
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to
“Dive into Blue Water”
and join our growing team!
INTRODUCTION TO ROLE
The GeneralManager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for an upscale campground and RV Resort. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position is best suited for a resourceful and creative individual motivated by employee and guest engagement, as well as achieving goals.
WHO WE ARE LOOKING FOR
The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must operate effectively in a fast-paced, guest-focused environment and communicate orally and in writing to various audiences. A strong business management acumen is required, with the ability to manage and report on financial results, as well as utilize multiple systems and technologies proficiently.
As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. You will also provide exceptional guest services and regularly coach property staff on best practices for delivering outstanding guest service. You will act as the face of the property and conduit to your goals and objectives for employees and guests.
WHAT YOU WILL WORK ON
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined below.
Taking Care of Your People:
Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management.
Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workcampers, seasonal employees, interns, and others.
Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity.
Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members.
Wowing your Guest:
Train and motivate team members to deliver an exceptional guest experience. Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards.
Resolve and address guest concerns and complaints, and seek opportunities to engage with guests.
Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media, and online review platforms, satisfaction surveys, and onsite tools.
Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies.
Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement.
Manage Your Business:
Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting and labor management. Understands how to flex/flow expenses to align with revenue.
Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology.
Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success.
Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices.
Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals
Requires the ability to perform all functions and duties on the property. Performs other duties as assigned
Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, and therefore, adjusted and irregular hours will be required.
WHAT YOU BRING
A bachelor's degree in business, Hospitality Management, or another related field is preferred
3-5 years of Tourism or Hospitality Leadership experience
3-5 years of RV Campground experience is required
Food & Beverage experience (F&B) preferred
Safe Serve Certified preferred
Budgeting, Forecasting, and P&L experience are required
Event planning and execution is a plus
Effective use of computer software, sales tracking software, CRM tools, and social media
Prior experience managing payroll and the employee life cycle utilizing an automated system
Able to adapt quickly and lead others through change
Ability to manage multiple projects and work assignments.
Strategic thinker!
Self-starter and independent worker while collaborating in a team environment
Competitive nature with a strong desire to win!
PHYSICAL REQUIREMENTS
This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include:
Ability to stand or walk for extended periods
Ability to lift or carry up to 25-45 pounds occasionally
The capability to climb stairs and navigate uneven terrain across the resort property
Ability to move quickly in emergencies
Requires the physical stamina to work long hours and potentially varied shifts
Tolerance for indoor and outdoor work environments, including exposure to variable weather
Capacity to bend, stoop, kneel, or reach as needed
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.
How much does an assistant general manager earn in Hampton, NH?
The average assistant general manager in Hampton, NH earns between $33,000 and $74,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Hampton, NH
$50,000
What are the biggest employers of Assistant General Managers in Hampton, NH?
The biggest employers of Assistant General Managers in Hampton, NH are: