Senior Manager, Risk Management
Assistant general manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
General Manager, Operations
Assistant general manager job in Boston, MA
Landline is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. Our luxury motorcoaches and shuttles replace short flights with a faster, more sustainable alternative-reducing costs, addressing pilot shortages, and enhancing passenger journeys. We are a venture-backed, high-growth company scaling quickly across the continent.
About the Role
We're seeking a General Manager based in Boston, MA. Reporting to our Vice President of Operations, this position has oversight over all airport, driver, and vehicle operations in the region.
Responsibilities:
Manage Landline's operations in the Boston region; represent Landline with key airline, airport, and other stakeholders in the region
Own end-to-end project management for new market launches and major operational initiatives, including process development, scope and timeline ownership, risk mitigation, cross-functional coordination, and execution through launch readiness and start-up
Serve as the launch lead for Boston-area initiatives, driving operational readiness across staffing, training, regulatory approvals, technology, equipment, and partner alignment, and ensuring a smooth transition from launch to steady-state operations
Hire, train and evaluate employees and maintain standard operating procedures for all team members
Clearly communicate company and operational performance standards to team members and drive achievement
Maintain knowledge of the company's regulatory obligations and ensure Landline's operations comply with all applicable FMCSA and FAA regulations, including safety and security policies, duty time requirements, and vehicle standards
Maximize operational performance by driving a safety-first culture and ensuring alignment between teams at different locations
Effectively communicate goals, opportunities and challenges to company leadership and external stakeholders
Adjust daily schedule for shift personnel to ensure optimal efficiency
Execute vehicle maintenance plan and schedule vehicle maintenance accordingly
Analyze operational data to identify trends, implement improvements, and deliver regular reports to leadership
Lead airport operations including badging, compliance, and secure-to-secure transfer responsibilities, ensuring adherence to airport authority and TSA standards
Lead overall budget, payroll, and cost control efforts for the region, maintaining alignment with financial targets
Represent the Landline brand and be an example of our customer-first principles
What We're Looking For:
Bachelor's degree in relevant field
7+ years of management experience in an operationally intensive, shift-based business. Previous transportation management experience is strongly preferred.
Proven success in a team environment
Strong analytical background with experience using data to drive decision-making and performance improvement
Experience overseeing payroll and labor costs across multiple operational teams, with responsibility for managing budgets and delivering results within financial constraints
Ability to regularly travel to operational locations in the Boston region and be available after hours and on weekends to respond to urgent operations challenges
Ability to prioritize tasks and manage multiple projects simultaneously
Well-developed leadership skills and the ability to motivate team members working toward a common goal
Positive attitude and strong work ethic
Excellent verbal and written communication skills
Ability to carry out safety-sensitive FAA Ground Security Coordinator functions when needed
Previous transportation management experience is preferred
All other duties as assigned
This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines.
Applicants must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements. Applicants must successfully complete TSA criminal background checks to qualify for access privileges to the airport Security Identification Display Area (SIDA)
Benefits:
Comprehensive benefits and PTO plan including medical, dental, vision, 401(k), disability, parental leave and Company-paid life insurance benefits for full-time employees
Flight benefit privileges with our airline partners
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Performance Manager
Assistant general manager job in Mansfield, MA
Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike.
The compensation range for this position is between $100,000 to $115,000.
Senior Performance Support Manager
As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation.
What You'll Do:
Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions.
Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities.
Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability.
Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams.
Process Optimization: Standardize tools and practices to drive operational excellence.
Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes.
What You Bring:
Bachelor's in Business, Finance, Engineering (MBA preferred)
5-7 years in project management, financial analysis, or operations
Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus
Proven ability to lead initiatives and communicate with executives
Analytical mindset with a knack for simplifying complexity
Key Competencies:
Strategic thinking & problem-solving
Cross-functional collaboration
Financial & operational fluency
Project ownership & influence
Clear, confident communication
Autonomous Vehicle Operations Manager
Assistant general manager job in Boston, MA
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
Operations Manager
Assistant general manager job in Milford, MA
Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you!
Role and Responsibilities:
Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations.
Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals.
Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals.
Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements.
Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs.
Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities)
Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time.
Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs.
Skills and Qualifications:
Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred
Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus.
Continuous improvement mindset required, and kaizen experience is a plus
Highly organized and plans ahead
Excellent leadership, management, and motivational skills
Strong communication and interpersonal skills
Proven experience creating and maintaining department budgets
Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint
Experience utilizing an ERP/MRP system. Acumatica experience a plus.
Refined time management skills, including the capability of working under pressure to meet deadlines
Physical Requirements:
Work will be performed primarily in a manufacturing environment
Requires sufficient personal mobility and physical reflexes
May require extended periods of standing or sitting
Ability to lift to (50 pounds)
Pushing, pulling, bending, twisting, and lifting may be required
Reasonable accommodations may be made for individuals with disabilities
Operations Manager
Assistant general manager job in Sutton, MA
We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience!
What You'll Do
Oversee 80 individuals on the floor
Maintain safety and quality standards
Oversee productivity and overall efficiency
What You'll Need
5+ years of experience in a similar role
Supervisory experience preferred
Inventory & Operations Manager
Assistant general manager job in Weymouth Town, MA
Warehouse Operations Manager
Weymouth, MA | Full-Time | On-Site
DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth.
What You'll Do:
Oversee daily warehouse operations
Manage inventory accuracy and stock levels
Expedite order fulfillment process
Coordinate purchasing and supplier interactions
Handle shipping and receiving
Assist with local deliveries as needed
What We're Looking For:
Experience with fasteners, hardware, or MRO products (strong plus)
Background in warehouse operations, logistics, and inventory control
Strong organizational and time-management skills
Clear written and verbal communication
If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
Sr. Manager Risk Management
Assistant general manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Requirements
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
Wage
$126000-$168000
Additional Info
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
Landscape Construction Operations Manager
Assistant general manager job in Mashpee, MA
Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients.
Role Description
We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables
Project Execution
Work hands-on with the field staff to execute the project scopes of work, including, but not limited to:
Site prep and grading
Hardscape and masonry
Softscape installations
Irrigation, lighting, and drainage
Ensure both the quality and timeliness of work performed
Develop the skills of the team through on-the-job training
Demonstrate best practices for organization, care of equipment, work ethic, and client communication
Provide foremen with clear, executable plans for their jobs
Perform layout of job sites and properly set elevations and grades
Manage handoff between hardscape and softscape crews
Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion
Personnel Management
Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is:
Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget
With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes
Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment
Equipment and Fleet Management
Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget.
Manage the care of shared construction equipment
Verify that all equipment is being properly maintained through regular inspection
Ensure all foremen are completing DOT circle checks daily
Train all employees in the proper use and maintenance of equipment prior to use.
Snow Management
Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed.
Available Benefits:
401(k) matching
Medical/Vision/Dental Insurance
Paid time off (PTO)
Certification Reimbursement
Uniform Reimbursement
Career Advancement
Qualifications:
10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape
Hoisting License and DOT Card
Previous experience with Landscape or Construction Management.
Extreme attention to detail and fantastic organizational skills
Extensive managerial experience and a passion for developing, training, and mentoring teams.
Outstanding communication and interpersonal skills.
General computer skills
In-depth knowledge of landscape construction procedures, materials, and project management principles.
Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels.
Job Type: Full-time
Store Manager
Assistant general manager job in Providence, RI
Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Providence, Rhode Island. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing.
Location: Providence Place Mall (Rhode Island)
Salary: $75-85K
Overview
Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards.
Upholding and enforcing all policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote culture and Code of Conduct through our 4 Principles.
Qualifications
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
If you are interested in and qualified for this role, please forward your resume today!
Senior Manager Clinical Pharmacology
Assistant general manager job in Waltham, MA
Sr. Manager, Clinical Pharmacology
6 month contract
Must be able to work on a W2
Hybrid in Waltham, MA 3x per week
We have an exciting opportunity for a highly motivated and experienced quantitative clinical pharmacologist to join the team supporting the CNS therapeutic area as a key member of the Clinical Pharmacology, DMPK, and BA department. This individual will represent the function as a Clinical Pharmacology Lead and provide subject matter expertise on cross-functional project teams. The position includes core scientific responsibility for selecting optimal doses and dosage regimens in patients, integrating knowledge of PK/PD, quantitative modeling and simulation, drug development, TK, and nonclinical PK (ADME and DMPK). This role offers the opportunity to support multiple programs through participation on internal project working teams and will serve as a liaison between chemistry, life sciences, regulatory, and clinical operations. Hands-on modeling experience is desirable.
Requirements
Contribute to clinical program design, trial protocols, analysis plans, study reports, and regulatory submissions.
Conduct and oversee pharmacokinetic (NCA) analysis, exposure-response analysis, simulation-based trial design and dose selection, and population clinical pharmacology modeling.
Present strategy and defend outcomes of model-based approaches to internal governance boards and regulatory agencies.
Write or review clinical pharmacology components of regulatory documents and responses; participate directly in regulatory interactions.
Promote model-informed drug discovery and development through external collaboration, journal publication, and conference presentation.
Function effectively in a highly matrixed team environment.
Serve as an active contributor on multi-disciplinary project teams, providing innovative and progressive input.
Act independently within a highly matrixed clinical development organization and provide sound clinical pharmacology input to project teams.
Qualifications
Ph.D. or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field with 3+ years or 4+ years of pharmaceutical industry experience.
Demonstrated experience serving as a clinical pharmacology lead on development programs.
Strong understanding of pharmacokinetic theory, compartmental modeling and simulation, and statistical approaches utilizing current computational tools.
Working knowledge of cross-functional interfaces relevant to drug development and detailed understanding of non-clinical and clinical DMPK processes.
Programming experience in Phoenix required; additional experience in Monolix, R, WinNonlin, SAS, or Splus is desirable.
Current knowledge of FDA regulatory guidance related to nonclinical and clinical pharmacology; direct interaction with FDA including IND, NDA, and other submissions required.
Experience in non-compartmental and model-based PK and PK/PD analyses and incorporating data into manuscripts, study reports, and regulatory submission documents (INDs, NDAs, CTDs).
Excellent interpersonal, leadership, communication, and time-management skills; demonstrated experience managing internal and external personnel (including outsourced projects).
Clinical pharmacology experience with small molecules desired.
Experience with pharmacokinetic/pharmacodynamic modeling, bioanalytical analysis, and nonclinical ADME desired.
Knowledge and experience in CNS therapeutics desired.
Hands-on modeling experience desirable.
Antique Jewelry Store Manager
Assistant general manager job in Boston, MA
Join the Market Square Jewelers Team in Boston!
Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry.
About Market Square Jewelers
With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston.
The Role
As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement.
Key Responsibilities
Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals
Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation
Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry
Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic
Collaborate with company leadership to execute marketing and community engagement initiatives
Monitor store performance and implement strategies to improve efficiency, productivity, and profitability
Qualifications
2+ years of retail management experience (jewelry industry experience strongly preferred)
Operationally minded, with excellent organizational and leadership skills
Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused
Passion for jewelry, design, and personal style
Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment
Why You'll Love Working With Us
Be part of an established, family-owned business with a rich history and a loyal customer base
Work in a newly designed showroom in one of Boston's most charming neighborhoods
Lots of support through our network of 7 stores, while staying in a growth mindset
Competitive compensation and growth opportunities within a respected jewelry company
Inbound Shift Manager
Assistant general manager job in Northborough, MA
A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs.
Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.
Position Summary:
As a Shift Manager Inbound for A. Duie Pyle you will manage the workforce to ensure customer delivery expectations are met in an efficient and timely manner.
The responsibilities of the position include, but are not limited to:
Manage the workforce to ensure customer delivery expectations are met in an efficient and timely manner.
Develop the workforce by setting clear expectations, training, providing feedback and coaching.
Motivate employees while maintaining a positive, results-oriented workplace by striving to achieve productivity goals.
Perform employee reviews; document corrective action as needed. Provide JADP comments for all employees to ensure each one is sufficiently evaluated.
Apply and enforce company policies and procedures within the framework of the "Pyle Culture".
Participate in the interviewing and hiring process and provide feedback for hiring decisions
To be qualified for this position, you must possess the following:
Build P&D routes in Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency & customer delivery expectations are met.
Ensure all established unloading and loading processes are followed. Provide feedback and training to workforce as necessary to ensure the safety of all employees.
Review load plan and HAZMAT loading to ensure driver safety and DOT requirements are not violated.
Ensure all shipments are manifested and stowed properly to ensure damage-free transit.
Generate and maintain daily, monthly, and quarterly reports that support dock operations.
Accountability of Pyle Priority Shipments within operation.
Other duties may be assigned as necessary.
HS Diploma or equivalent
LTL transportation or warehouse operations background preferred
Dispatch experience preferred
Routing experience preferred
Good computer skills; familiarity with Microsoft desired
Ability to solve problems
Good communication skills; excellent attention to detail and decision making skills
Team oriented with good interpersonal skills; demonstrates initiative
Ability to work 1st, 2nd or 3rd shifts as required
Previous management / supervisory experience preferred but not required
Benefits of Pyle:
Medical, Dental, Vision and Life Insurance
Short Term and Long Term Disability
401 (k) with Company Match
Annual Corporate Profit Sharing (100% employer paid)
Wellness Program for yearly benefits discount
Paid vacation and PTO; paid annual holidays
For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
General Manager
Assistant general manager job in Boston, MA
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Assistant Manager
Assistant general manager job in Middletown, RI
The Assistant Manager supports the business unit in achieving sales goals through limited supervision. Responsibilities include training Crew Members on sales techniques, ensuring excellent customer service, and helping to meet annual sales targets. The mission is to serve customers by fulfilling their boating needs, ensuring they leave with the right products. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Coach and mentor the team for effective store operations.
Lead by example, engaging with customers to meet their boating needs.
Prioritize and plan to drive results and meet business goals.
Train Crew Members on various transaction handling.
Drive sales and performance metrics.
Oversee Rig Shop operations (if applicable).
Duties/Responsibilities:
Develop and maintain a sales plan to achieve annual goals.
Assist Crew Members in executing sales plans.
Train Crew Members on product knowledge and sales techniques.
Reinforce selling skills among Crew Members.
Organize and execute in-store events.
Ensure promotional displays and signing standards meet expectations.
Provide product knowledge and suggestive selling to customers.
Develop strategies to increase customer count and loyalty.
Drive customer experience to meet customer needs.
Maintain operational policies and ensure timely payroll processing.
Ensure asset protection standards are met and maintain a safe store environment.
Uphold legal requirements and brand representation.
Stay updated with training programs.
Maintain flexibility in scheduling, including evenings, weekends, and holidays.
Ensure completion of all Omni orders by the end of the day.
Act as "Manager on Duty" during assigned shifts and perform additional duties as needed.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong interpersonal, sales, and customer service abilities.
Effective time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize and delegate tasks effectively.
Strong supervisory and leadership skills.
Excellent organizational skills and attention to detail.
Proficient in Microsoft Office Suite or similar software.
Industry and product knowledge preferred.
Flexible schedule required, including nights, weekends, and holidays.
Education and Experience:
High school diploma or equivalent preferred.
Two years of supervisory experience or equivalent training and experience.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at ***************************** Join us at West Marine and help us provide the best boating experience for our customers!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vice President, General Manager - Development Program
Assistant general manager job in Boston, MA
is All About The Vice President, General Manager - Development Program prepares the Assistant General Manager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an Assistant General Manager of Merchandising, and/or future promotion to Vice President, General Manager.
The Assistant General Manager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team.
Under the direction of a Flagship Vice President / General Manager, the Assistant General Manager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities.
The Assistant General Manager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations.
The Assistant General Manager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume.
You Must Have:
* 100% open availability to relocate within the United States
* Minimum 5+ years of luxury retail management experience
* Experience leading fast-paced, high retail sales volume environments
* Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.)
* Executive leadership presence with the ability to present/report business trends/financials
* Experience developing and promoting People Leaders
* Flexible in scheduling as the business needs including evenings, weekends and holiday schedules
Who You Also Are:
* Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team.
* Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own
* Establishes positive interpersonal relationships
* Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods
As The Assistant General Manager, Merchandising, You Will:
I. BUSINESS OWNERSHIP
* Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team
* Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping)
* In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities
* Execute the VP/GM's strategic vision for his/her store
* Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments
* Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs)
* Facilitate cross-functional communication across store departments to optimize collaborative efforts
* Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings
* Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings
* Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results
II. PEOPLE
* Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams.
* Be responsible for developing top talent Client Development Managers to promotability.
* Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business.
* Oversee people, product and placement, and sales promotion.
* Oversee Client Development team performance and objectives.
* Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues.
* Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports.
* Set goals for Associates in alignment with department objectives and supports in Associates in achieving them.
* Develop, motivate, and train the management team in all aspects of the store.
* Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations.
III. CLIENT EXPERIENCE
* Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards.
* Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts.
* Oversee the floor to monitor and ensure coverage and presence.
* Build a Customer Service-driven team, overseeing Customer Service efforts and escalations.
* Partner with functional leads for execution of in-store selling events.
* Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities.
Your Life and Career at SFA:
* Be a part of a team of disruptors focused on stores and redefining the luxury experience
* Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
* A culture that promotes a healthy, fulfilling work/life balance
* Benefits package for all eligible full-time employees (including medical, vision and dental)
* An amazing employee discount
Salary and Other Compensation:
The starting salary for this position is between $115,000- $130,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Vice President, General Manager - Development Program
Assistant general manager job in Boston, MA
is All About
The Vice President, General Manager - Development Program prepares the Assistant General Manager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an Assistant General Manager of Merchandising, and/or future promotion to Vice President, General Manager.
The Assistant General Manager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team.
Under the direction of a Flagship Vice President / General Manager, the Assistant General Manager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities.
The Assistant General Manager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations.
The Assistant General Manager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume.
You Must Have:
100% open availability to relocate within the United States
Minimum 5+ years of luxury retail management experience
Experience leading fast-paced, high retail sales volume environments
Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.)
Executive leadership presence with the ability to present/report business trends/financials
Experience developing and promoting People Leaders
Flexible in scheduling as the business needs including evenings, weekends and holiday schedules
Who You Also Are:
Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team.
Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own
Establishes positive interpersonal relationships
Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods
As The Assistant General Manager, Merchandising, You Will:
I. BUSINESS OWNERSHIP
Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team
Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping)
In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities
Execute the VP/GM's strategic vision for his/her store
Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments
Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs)
Facilitate cross-functional communication across store departments to optimize collaborative efforts
Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings
Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings
Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results
II. PEOPLE
Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams.
Be responsible for developing top talent Client Development Managers to promotability.
Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business.
Oversee people, product and placement, and sales promotion.
Oversee Client Development team performance and objectives.
Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues.
Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports.
Set goals for Associates in alignment with department objectives and supports in Associates in achieving them.
Develop, motivate, and train the management team in all aspects of the store.
Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations.
III. CLIENT EXPERIENCE
Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards.
Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts.
Oversee the floor to monitor and ensure coverage and presence.
Build a Customer Service-driven team, overseeing Customer Service efforts and escalations.
Partner with functional leads for execution of in-store selling events.
Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities.
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Salary and Other Compensation:
The starting salary for this position is between $115,000- $130,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Auto-ApplyHotel General Manager
Assistant general manager job in Bourne, MA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
Vice President/General Manager
Assistant general manager job in East Providence, RI
Nexstar Media Inc., America's largest local broadcasting company, is seeking a Vice President and General Manager to lead its media properties in Providence, Rhode Island (DMA #52). The General Manager will have full oversight of Nexstar's operations at WPRI (CBS/) MyNet) and will oversee its operational agreement with Mission Broadcasting providing services to WNAC (Fox/CW) through an SSA, as well as wpri.com, and all other digital, mobile and social media assets for the stations.
Our stations serve viewers in Rhode Island and Southeastern Massachusetts. Our award-winning news teams are market leaders with in-depth and investigative local coverage. We are committed to serving our local viewers with more than 70 hours of local news and programming a week - including the only local lifestyle show in the market, The Rhode Show. WPRI is, also, the official station of the New England Patriots in Rhode Island.
Living in Providence offers an ideal balance of career opportunities and quality of life, making it a great place to call home. As the state capital and a hub for education, healthcare, and innovation, Providence provides a thriving job market with strong networks across multiple industries. The city's rich cultural scene, diverse dining options, and renowned universities foster a dynamic and creative atmosphere. Its manageable size also means shorter commutes and easy access to both city amenities and New England's natural beauty, including nearby beaches and hiking trails.
Essential Duties and Requirements
Ideal candidates will have a minimum of three years of GM experience at a broadcast television station with accompanying digital assets. The right fit for this position will be a seasoned and knowledgeable professional who is a driven advocate of local broadcasting and digital service to the community in which they have previously served, and a proven history of audience growth. In addition, ideal candidates should possess a strong track record of revenue achievement, share growth and financial expense understanding. This position requires a leader with exemplary strategic vision, focused execution, and a verified understanding of local outreach and thoughtful community involvement. In addition to having a proven track record of managing high-performing sales, and news teams, the successful candidate must be effective in collaborating with department heads and staff members, while promoting teamwork within all areas of station operations. The ability to engage local community leaders and develop long-term relationships with key station clients is essential.
If you are driven by a determination to succeed, have a tireless work ethic, a commitment to creative, successful revenue generation, dedicated to serving the community, and enjoy working alongside an exceptional team of dedicated employees with America's largest broadcasting company, then apply online at ***************
About Nexstar Media Group, Inc.
Nexstar Media Group, Inc. (NASDAQ: NXST) is a leading diversified media company that produces and distributes engaging local and national news, sports and entertainment content across its television and digital platforms, including more than 316,000 hours of programming produced annually by its business units. Nexstar owns America's largest local television broadcasting group comprised of top network affiliates, with more than 200 owned or partner stations in 116 U.S. markets reaching 220 million people. Nexstar's national television properties include The CW, America's fifth major broadcast network, NewsNation, our national news network providing “News for All Americans,” popular entertainment multicast networks Antenna TV and Rewind TV, and a 31.3% ownership stake in TV Food Network. The Company's portfolio of digital assets, including its local TV station websites, The Hill and NewsNationNow.com, are collectively a Top 10 U.S. digital news and information property. For more information, please visit nexstar.tv.
#LI - Onsite
Auto-ApplySenior Culinary Manager
Assistant general manager job in Boston, MA
Future Chefs (futurechefs.net) prepare Boston high school students to complete high school ready for quality employment and post-secondary education. With a focus on positive youth development, Future Chefs provides authentic work-based learning in a kitchen setting to prepare teens with the basic cooking skills needed to enter the culinary industry and most importantly the job readiness and essential skills to succeed in any field.
Future Chefs believe that every young person is unique and flourishes in respectful, safe, stimulating settings that provide opportunities for growth, and relationships with caring, supportive adults who honor students lived experiences. Future Chefs occupies 5,770 square feet of meeting, kitchen, and office space on the first floor of The Clarion in Roxbury. Our youth-centered programming also includes community-based collaborations that directly and indirectly support our mission. Future Chefs is a fiscally sponsored organization of Third Sector New England, Inc. (tsne.org).
Who You Are
You are an enthusiastic, experienced culinary professional with a desire to share your broad culinary knowledge and passion for cooking in a community-based, after-school, and out-of-school setting. You bring creativity, technical expertise, and vision to menu development, catering, and event production, with the ability to deliver high-quality food at scale while designing menus that are engaging, culturally responsive, and aligned with program goals. You take pride in producing excellent food that reflects professionalism, safety, and sanitation standards, and you hold yourself and others accountable to the highest level of kitchen operations.
You are equally comfortable teaching in the kitchen with youth and supporting adult staff to deliver curriculum with excellence. You want to develop the leadership and culinary knowledge of participants and adult staff. You are a passionate lifelong learner, highly organized, and committed to leading and upholding a diverse, inclusive, equitable, and welcoming culinary setting.
You understand that Future Chefs is not a traditional kitchen environment. You are excited to help shape an alternative kitchen culture-one that centers youth, values essential life and leadership skills, and intentionally contrasts with some of the industry's norms. You believe teamwork, communication, initiative, and respect are as important as culinary technique, and you see your role as developing not just skilled cooks, but future leaders.
You are a direct and respectful communicator who seeks to develop and uphold the systems needed to support a safe, professional, productive, and welcoming working environment. You do not waste resources and work to maintain and teach the highest standards in the kitchen. You embrace excellence as you strive to instill it in others. All the work in the kitchen with our young people serves the programming goals at Future Chefs. You are a willing collaborator in achieving those goals, exude positivity, and model a healthy lifestyle.
Responsibilities
The Senior Culinary Manager (SCM) is the lead culinary professional at Future Chefs, responsible for ensuring the quality and impact of all culinary programming. This role combines hands-on teaching with youth, coaching and supporting culinary staff, and collaborating with the program team on youth-led culinary enterprises and events.
The Senior Culinary Manager supervises the Culinary Team, serving as a mentor, sounding board, and resource for program delivery. While not responsible for overall event management, the SCM ensures that all youth-led and community-facing events meet high culinary standards and reflect Future Chefs' quality expectations. The primary focus remains curriculum delivery, youth engagement, kitchen operations, and staff development, with accountability for the culinary excellence of all programming.
Essential Job Functions
Culinary Education & Youth Development
Directly deliver Future Chefs' culinary curriculum to youth participants, leading hands-on instruction in the teaching kitchen.
Actively coach and mentor young people during daily programming, modeling professional kitchen standards, teamwork, and a work-readiness mindset.
Train, support, and observe culinary instructors to strengthen their curriculum delivery and instructional practices.
Collaborate with Program Staff to assess youth skills, share progress updates, and reinforce coaching and career exploration goals.
Lead field trips, workshops, and guest chef experiences that expand youth exposure to culinary careers and food traditions.
Kitchen Operations & Food Production
Oversee daily kitchen operations in a licensed professional kitchen, ensuring compliance with health, safety, and sanitation standards.
Manage scheduling, production calendars, and workflow for year-round programming.
Supervise menu planning, recipe testing, and preparation for instructional activities.
Implement systems for food procurement, inventory control, and waste reduction.
Maintain preventative maintenance schedules and ensure safe operation of equipment and facilities.
Ensure all required inspections, certifications, and licensing requirements are met on schedule.
Culinary Events & External Partnerships
Supervise and support the Culinary Instructor & Events Specialist in planning, execution, and delivery of external culinary events (e.g., catering, team-building events, private functions, etc.).
Provide oversight and guidance to ensure events meet high culinary standards and align with youth development goals.
Serve as a sounding board and occasional backup when additional leadership is needed during events.
Support relationship-building with local chefs, industry leaders, and vendors to expand Future Chefs' culinary network and youth opportunities.
Staff Supervision & Professional Development
Supervise, coach, and evaluate 2-4 culinary staff, fostering a collaborative, inclusive, and professional kitchen culture.
Lead scheduling, delegation, and capacity planning to ensure balanced workloads across culinary staff.
Provide mentorship, professional development, and growth opportunities for staff to build both culinary expertise and youth development skills.
Promote a welcoming, equitable, and respectful environment for both staff and youth.
Strategic Leadership, Administration & Collaboration
Collaborate with the Director of Programs and Partnerships to align culinary programming with organizational goals and youth outcomes.
Advise the Leadership Team on culinary trends, staff development, and resource needs.
Participate in annual program planning, budgeting, and outcomes measurement.
Partner with the Development team to support fundraising efforts, donor events, and storytelling.
Track and report culinary program data, ensuring alignment with organizational learning and evaluation systems.
Qualifications
5+ years managing culinary operations in a professional kitchen (e.g., full-service restaurant or institutional kitchen).
Experience with, or strong interest in, working alongside young people from diverse backgrounds, with a focus on equity and inclusion.
Supervisory experience leading a team of two or more in a culinary setting.
Strategic and intentional in supporting young people's growth, leadership, and confidence.
Proven track record managing catering and food production for onsite and external events.
Coaching and mentoring supervision style to support professional growth and career pathways.
Strong foundation in savory cuisine, preferably in upscale or fine dining, with depth across a variety of cuisines.
Experience applying Positive Youth Development principles in a culinary setting, or willingness to build this skill through professional development.
Ability to share culinary expertise in ways that are accessible, engaging, and instructive.
Commitment to advancing opportunities for young people of color and fostering inclusive kitchen environments.
Clear, effective communication and strong organizational skills.
Collaborative approach to working as part of a responsible, productive team.
Special Job Requirements
Available to work after school hours, summers, and occasional weekends.
CORI/SORI check
ServSafe Manager Certification.
Physical Demands/Work Environment
The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is required to:
Handle, or feel objects, tools or controls;
Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
Occasionally lift and/or move up to 25 pounds;
The noise level in the work environment is usually moderate;
Job is not subject to significant occupational or environmental hazards;
Likelihood of personal injury would be relatively slight;
Environmental and work hazards are not present to a measurable degree.
Compensation and Benefits
Location: Work will be primarily performed onsite; 305 Roxbury, MA 02120.
Schedule: Monday - Friday, 37.5 hours per week; availability to work after school hours, summers, and occasional weekends.
Compensation: The salary range for this position is $70,000 - $75,000 annually.
Benefits: This position is eligible for a full benefits package including:
Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
Low-cost Harvard Pilgrim Dental and Vision.
Flexible Spending Accounts (FSA) for Health and Dependent Care.
Employer-paid Life, Long- and Short-Term Disability Insurance.
Employer-paid Pension and Employee-paid 403b plan through TIAA.
...and more!
TSNE/FC strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.
All employment conditions are based on an individual's performance and job qualifications. TSNE/FC prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class' protection under the law or lack thereof, TSNE/FC celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.
TSNE/FC's EEO statement extends to volunteers, interns, contractors, vendors, and clients.
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