Assistant general manager jobs in Matthews, NC

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals. Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park. The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: • Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage • Creates and manages schedule based on budgeted attendance and business needs • Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws • Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation. • Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans • Recruits, interviews, hires and trains divisional staff as needed • Ensures the availability of all needed materials and equipment for efficient operation of the department/division • Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment • Other duties may be assigned Qualifications: • At Least 21 Years of Age • High School Diploma or GED • 6 - 10 Years Culinary Experience • Ability to manage multiple facilities, foods and logistics distribution development • Knowledge of knives, major kitchen production equipment and bakery and pastry work • Basic computer skills, including Microsoft Outlook, Excel and Word • College or culinary training or extensive cooking and production experience • Ability to work nights, weekends and holiday periods to meet business needs • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

About C. Herman Construction C. Herman Construction is a general contracting company that specializes in multifamily and mixed-used development. In eight short years, we have grown our client base across the Southeast from relationships and referrals alone, and built projects totaling more than $400 million. Our company is built on a foundation of integrity, collaboration, and a commitment to delivering high-quality projects. As an employee-owned company (ESOP), we prioritize our team's success, offering a rewarding work environment and opportunities for professional growth. C. Herman Construction is licensed in NC, SC and GA with offices in Charlotte, Wilmington, Raleigh, and Charleston, SC. Come make your mark in a growing company alongside other dedicated, determined, growth driven professionals! What We Are Looking For The General Superintendent provides senior-level field leadership across multiple ground-up multifamily projects. This role is responsible for driving consistency, quality, and excellence in jobsite execution by mentoring and developing Senior Superintendents, Superintendents, Assistant Superintendents and Project Engineers. The General Superintendent partners closely with Leadership and Project Management to ensure each project achieves schedule, safety, quality, and cost objectives. This role also collaborates with Preconstruction to support early logistics and sequencing planning, scheduling, and field resource forecasting. This position plays a key role in standardizing field processes, supporting staffing decisions, and proactively identifying risks to ensure overall operational success. The role conducts regular jobsite visits to evaluate performance, identify risks, and support site leadership, while also spending time in the office for staffing, planning, reporting, and coordination This is a senior-level field position that requires advanced technical expertise, scheduling ability, and leadership skills to drive project success. Key Job Responsibilities Leadership & Team Development ● Provide leadership, coaching, and mentorship to Senior Superintendents, Superintendents, Assistant Superintendents and Project Engineers and/or Interns across multiple projects. ● Partner with leadership to forecast staffing needs, support hiring efforts, and assist in performance evaluations for field roles. ● Support onboarding and training programs for new field personnel; reinforce consistent standards and best practices. ● Model and promote CHC values, teamwork, accountability, and continuous improvement. Operational Oversight ● Oversee field execution across multiple ground-up multifamily projects to ensure alignment with performance goals for schedule, budget, safety, and quality. ● Conduct routine jobsite visits to evaluate performance, identify risks, and support site leadership teams. ● Lead scheduling oversight by reviewing baseline and updated schedules; evaluating sequencing, manpower requirements, look-aheads, and recovery plans. Provide proactive guidance to ensure schedule alignment and successful delivery. ● Drive consistent implementation of jobsite logistics, phasing plans, and best-practice building methods. Safety & Quality Management ● Champion and reinforce company and OSHA safety policies across all field operations. ● Conduct recurring safety and quality audits; support corrective action plans. ● Ensure consistent application and improvement of the Quality Control Program. Preconstruction & Planning ● Participate in preconstruction efforts including site assessments, constructability reviews, logistics planning, and sequencing strategies. ● Provide input on staffing plans, site-specific schedule requirements, and potential field-execution challenges. Trade Partner & Client Relations ● Build and maintain strong relationships with trade partners, inspectors, consultants, and clients. ● Assist in evaluating trade contractor capacity, performance, and compliance across projects. ● Support conflict resolution and field-related issue escalation. Risk Identification & Reporting ● Monitor field performance to identify and report schedule risks, manpower concerns, trade performance issues, and safety trends. ● Communicate recurring field challenges and improvement opportunities to senior leadership. Physical Requirements ● Ability to walk, stand, and move around active construction sites for extended periods of time. ● Ability to climb ladders, stairs, and navigate uneven surfaces safely. ● Must be able to lift and carry materials or equipment up to 50 lbs. as needed. ● Comfortable working in outdoor conditions and varying weather. Required Experience & Qualifications ● 15+ years of progressive experience leading large-scale ground-up multifamily projects (100+ units), including podium and/or garden-style construction. ● Experience overseeing multiple projects simultaneously as a General Superintendent. ● Strong expertise in multifamily construction scheduling, including baseline development, look-ahead management, recovery scheduling, sequencing, workforce planning, and logistics. ● Proven success in developing and leading high-performing field teams. ● Proficiency with plan/spec interpretation, construction documents, and field engineering principles. ● Proficient with Procore (construction software) and Microsoft Office (Word, Excel, Outlook) ● Exceptional communication and conflict-resolution skills; able to collaborate with all project stakeholders. ● Ability to travel between active projects and markets as required. ● Minimum OSHA 30 certification required. Key Attributes ● Demonstrates proven leadership ability, earning trust and respect from field teams and peers through consistent performance and accountability. ● Strategic thinker with ability to manage multiple priorities across active projects ● Strong communicator; able to engage confidently with project teams, clients, and field staff ● Proactive resource planner who anticipates staffing and sequencing needs ● Highly organized with strong follow-through ● Coaches and develops others to elevate individual and team performance ● Promotes accountability, teamwork, and professionalism ● Leads by example with integrity and sound judgment ● Builds strong relationships and fosters trust at all levels ● Encourages continuous improvement and embraces change effectively

NexGen is looking for a General Superintendent to join our growing team in our Concrete Department. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial . Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. Qualifications Bachelor's degree from four-year college or university; or minimum of five years concrete related experience and/or training; or equivalent combination of education and experience. Must possess basic computer skills including the ability to utilize word processing, spreadsheet and email applications. The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain high safety and quality standards in accordance to company and industry standards. Studies specifications and blueprints to plan procedures for materials and construction on basis of starting and completion times. Assembles and schedules appropriate team members (supervisory, clerical, engineering, and field workers) and sub-contractors at start of project, as well as coordinating staffing requirements throughout the project. Sets up construction site. Procures tools and materials to be delivered at specified times to conform to work schedules. Confers with and directs supervisory personnel and subcontractors engaged in planning and executing work procedures, interpreting specifications, and coordinating various phases of construction to prevent delays and ensure quality. Confers with supervisory personnel to resolve complaints and grievances within work force. Confers with supervisory and engineering personnel, inspectors and suppliers of tools and materials to resolve construction problems and improve construction methods. Inspects work in progress to ensure that workmanship conforms to specifications, safety measurements and the adherence to construction schedules. Prepares or reviews reports on progress, materials used and costs, and adjusts work schedules as indicated by reports. Ensure that appropriate documentation and cost associate documents are completed correctly and in a timely manner. Ensure that purchase orders, receiving reports, and timesheets are correctly coded. Directs workers concerned with major maintenance or reconditioning projects for existing installations. Responsible for the communication, implementation and enforcement of Gray's safety program on site. Other duties may be assigned. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands and arms, reach, and talk or hear. They are regularly required to climb or balance, stoop, kneel, or crouch. Must frequently lift and/or move up to 25 lbs, and occasionally lift or move up to 100 lbs. Specific vision abilities include accurate near and distant vision. While performing the duties of this job, the team member is frequently exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The team member is occasionally exposed to high precarious places, fumes or airborne particles, extreme cold and/or heat, risk of electrical shock, explosives, and vibration. The noise level is generally moderate to loud. Overtime may be required. Visa Sponsorship: This role is not eligible for visa sponsorship. Supervisory Responsibilities May manage subordinate supervisors and other field/craft personnel. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Visa Sponsorship: This role is not eligible for visa sponsorship. EEO Disclaimer Our Company will be proactive in employing and advancing qualified individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other protected status. #NexGen

WHAT'S ON OFFER Base salary depending on experience level. Annual and project-based bonuses Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package Very strong project pipeline and family-oriented culture - clear progression potential. The General Superintendent is responsible for overseeing general construction operations of several ground up construction projects valued at $50M to $150M+. The ideal candidate will have a background in ground-up construction, leading and completing projects. MUST HAVE EXPERIENCE ON PODIUM AND GARDEN STYLE MULTIFAMILY Select Responsibilities: Interface with local jurisdiction inspectors and city and county officials Enforce jobsite safety protocols and conduct regular safety meetings Manage the work performed to ensure it conforms to the contract documents Delegate tasks to Assistant Superintendents, Field Engineers, and other field staff Investigate and resolve day-to-day field issues Complete accurate job and progress reports and other related project documentation Responsible for overall project success, including safety, profitability, schedule, and quality Develop schedules and determine sequencing of work. Identify and implement recovery strategies to maintain project schedule Provide daily correspondence to the Project Manager related to progress, performance Maintain professional working relationships with Owners, Architects, Engineers, and Subcontractors Qualifications: Skilled in Procore and/or other construction-related computer software, as well as Microsoft Office

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For In this role, you will manage the organization and direction of project construction activities and oversee total site management including supervision of client contractors, field engineering, contract administration, cost and schedule, field procurement, and finance and accounting. Your leadership will ensure project operations are compliant, safe, timely, within scope and budget, and clients are satisfied. This key project leader for Clayco's Field Operations team will oversee construction of 100MM - 500MM or more. The Specifics of the Role Responsible for the organization and direction of all on-site construction related activities and the primary contact for all project field activities. Ensure construction operations are in compliance with design, specifications, and that construction operations are completed on schedule, within budget and to quality standards. Responsible for site management including management of construction subcontractors, professional staff to include field engineering, contract administration, cost and schedule, field procurement, finance and accounting services, and workforce services. Responsible for managing and maintaining detailed daily reports. Ensures the development and execution of project automation plan, environmental compliance plan, safety plan, site survey plan, non-manual staffing plan, subcontracting plan, labor strategy, construction execution plan, and job-site work rules. Responsible for implementation of Clayco's safety program, security, housekeeping, and fire protection on the construction site and ensures strict adherence Federal and State safety codes. Ensures the field organization is composed of qualified and knowledgeable personnel and ensures effective personnel utilization. Establishes and implements construction schedules, methods, manning charts, material, and equipment requirements. Responsible for field project performance and analyzes performances for adherence to quality standards and schedules. Plans and establishes procedures to ensure all construction operations meet engineering designs and specifications. Ensures Clayco's policies and procedures are fully implemented. Establishes project field procedures to be worked in conjunction with the Clayco's standards, as necessitated by project conditions. Collaborates with the jobsite team to ensure labor harmony throughout the project. Partners with the project management team to maintain effective client relationship and is the primary contact for client's communication with the field activities. Maintains effective relationships with other functional departments. Develops, implements, and administers a job-site security plan and coordinates the activities with Clayco's security department. Works with the project management team to participate in all job-site's contractual activities. Participates in contracts and subcontracts negotiations. Participates in the development and implementation of a training program to ensure subordinate personnel receives progressive training to enable them to assume additional responsibilities and is responsible for overall development of construction training and any testing as required. Works with Clayco's safety team in the development of the project safety program and ensures strict adherence to Company, federal, state, and local safety regulations. Ensures the implementation of an effective community relations plan for the site. Ensures required permits and licenses are in place prior to the start of the affected work at site. Responsible and accountable for construction license reporting to include construction Logbook entries and required notifications for permit closure. Partners with the project management team for the implementation of cost savings methodologies in the Construction organization and the promotion of other continuous improvement processes. Ensures development and execution of strategies and plans for project automation, environmental compliance, safety, site surveying, non-manual staffing, contracting, labor strategy, construction execution, and job-site work rules. Plans and establishes procedures to ensure construction operations meet engineering designs and specifications. Coordinate with the Field Operations Manager for all assignment of Superintendent and Foreman positions. Support Superintendent(s) throughout the duration of the job. Review project schedules with Superintendents/Foreman. Document project field issues that impact budget, quality, or schedule, and provide to the project management team. Ensure subcontractor requests for field issues that impact budget, quality, or schedule are documented and are forwarded to the project management team. Follow guidelines of the Project Quality Assurance/Quality Control (QA/QC) program written for the job site. Requirements Bachelor's or Master's Degree in Civil Engineering, Construction Management, related technical degree or relevant work experience in lieu of education. 20-25 years of relevant experience, with progressive responsibility and technical knowledge both scope and value of project. Technical knowledge and experience of relevant construction methods and systems including: Utility relocates and slope stability works. Full understanding of multiple mission critical platforms. Full understanding and working knowledge of high voltage, medium voltage, and low voltage systems. General understanding of BMS and EPMS Systems. Full understanding and coordination of Utility relocations, underground medium voltage systems, and BIM modeling coordination of ALL utilities both above and below ground. Full understanding and managing of all LOTO procedure's and FOD inspections for all systems. Ability to research and understand local codes and jurisdictional requirements for the project. Knowledge of project-specific environmental compliance requirements. Experience with successful interface management on Data Center/Mission Critical projects. OSHA 30 required. Ability to walk the job site, climb ladders, and multi-floor scaffolding. Ability to lift objects at least 50lbs. Some Things You Should Know This position will service our clients in the Charlotte area. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2024 Best Places to Work - Crain's Chicago Business, St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2024 ENR Midwest - Midwest Contractor (#1). 2024 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2024 ENR Top 100 Green Contractors - Green Contractor (Top 5). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions, including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets. As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team. COMPENSATION & BENEFITS • $100-$120k base salary + performance bonus + equity • Full-time role with health benefits and weekly pay • Training and professional development opportunities • Long-term upside as we scale into new markets RESPONSIBILITIES AND DUTIES Financial Performance Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability. Use data to make decisions that keep the market healthy and growing. Sales & Marketing Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth. Nurture sales leads, call customers, and conduct in-person estimating activities, as needed. Operations Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards. Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale. Customer Success Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action. Actively encourage satisfied customers to become our loudest advocates. Team Leadership Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads. Create a culture of momentum, ownership, and care for the craft. QUALIFICATIONS Leadership & Execution 4+ years in high-accountability operational or general management roles. Proven ability to hire, train, and lead high-performing teams. You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves. Operational Excellence Experience running or scaling a business, service line, territory, or field operation. Skilled in using data, judgement, and operational cadence to drive financial results. Track record of solving operational problems under pressure. Customer & Team Focus Strong communicator across all levels including customers, field crews, and executives. Deep care for quality, people, and delivering an exceptional customer experience. Spanish proficiency is a significant plus. CRAFTWORK OPERATING CULTURE Alignment with our operating culture and behaviors is essential to being successful in this role. Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors. Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters. Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward. Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.

The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC. We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction. Key Responsibilities • Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines • Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements • Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion • Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities • Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns • Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites Qualifications • Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance • Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows • Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives • Proficiency in service and construction project management software and tools • Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred Benefits • 401(k) matching • Dental insurance • Employee discount • Health insurance (free plan for one individual employee) • Life insurance: $20,000 benefit after 6 months • Paid time off • Parental leave • Referral program • Relocation assistance • Vision insurance Schedule • 10 hour shift Supplemental Pay Types • Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency

About the Role The Operations Manager is responsible for building and running the operational engine that supports profitable, scalable growth. This role oversees all production functions across Install, Maintenance, and Gardening-ensuring jobs run efficiently, teams are supported, customers are satisfied, and financial targets are achieved. About Crown Town Landscapes: We're a high growth landscape company here in Charlotte - dedicated to creating and maintaining stunning outdoor spaces. Our team offers concierge support, ensuring a smooth, enjoyable experience to create the yard of a client's dreams. From design and installation to maintenance. This role exists to: Deliver consistent operational excellence Protect and grow gross margin Optimize labor and equipment utilization Build systems and processes that scale the company from ~$3M → $10M+ Free the President to focus on sales leadership, finance, and long-term strategy Responsibilities Leadership & Team Management Lead and develop the Install, Maintenance, and Gardening production teams Provide coaching, accountability, and performance management for department leads Run weekly production meetings with clear agendas and accountability Oversee hiring, onboarding, and training for operations roles Build a culture of professionalism, communication, efficiency, and safety Support crew lead development and succession planning Install Department Oversight (Acting Install PM for the first 6-18 months) Build weekly and daily install schedules for crews and subcontractors Ensure all jobs are fully staged-materials ordered, delivered, checked, and ready Coordinate with designers and sales on job readiness, change orders, and timelines Manage job budgets, labor tracking, and material accuracy Oversee workflow, site readiness, safety, and quality control Adjust schedules daily based on job progress and constraints Manage subcontractor coordination, vetting, onboarding, and compliance Maintenance Department Oversight (High-Level) Build annual, seasonal, and weekly route structures Implement labor efficiency targets and track performance Support the Maintenance PM in field execution, training, and crew development Ensure maintenance teams follow systems for job readiness, QC, and communication Oversee enhancement workflow alongside the Customer Success Manager Ensure fleet, tools, and materials are organized and functional Gardening Department Oversight Ensure garden crew schedules align with client expectations and revenue targets Work with the Design Support Specialist on plant procurement, recurring schedules, and job quality Support seasonal updates, annual installs, and specialty projects Build systems for plant health tracking, communication, and efficiency Scheduling & Resource Allocation Own the global production schedule across Install, Maintenance, and Gardening Ensure labor, equipment, materials, and subcontractors are allocated efficiently Maintain 4-6 week install backlog visibility and update Sales weekly Work with designers and sales team to lock in start dates based on capacity Adjust proactively based on weather, staffing, and supply chain constraints Procurement, Inventory, and Vendor Management Oversee procurement for Install, Maintenance, and Gardening Ensure accurate POs, early ordering, and proper staging Maintain strong vendor and nursery relationships Oversee inventory management of mulch, soil, stone, plant material, etc. Ensure fleet, trailers, tools, and equipment are maintained and operational Implement systems to reduce material errors, delays, and misorders Budgeting, Job Costing, and Financial Accountability Track job budgets, labor performance, and gross margin targets Review job costing with Install PM and Maintenance PM weekly Identify and correct issues causing margin slippage Ensure accurate time tracking and labor coding across departments Maintain operational profitability in partnership with the President Systems, Processes, and Scaling Infrastructure Build SOPs for all production workflows (install, gardening, maintenance, procurement, staging, scheduling, communication) Implement consistent execution standards across departments Create or refine production scorecards for measurement and accountability Develop training programs for crew leads and technicians Identify bottlenecks and implement high-ROI operational improvements Build repeatable systems that support growth to $5M → $8M → $10M+ Customer Experience & Communication Ensure smooth handoff between sales/design and operations Support team in resolving site issues, scheduling problems, and client concerns Implement communication standards for production teams Minimize callbacks through strong quality control and training Safety & Compliance Implement and enforce all jobsite safety protocols Ensure equipment checks, PPE compliance, and crew training Maintain documentation for incidents and corrective measures Promote a culture of safety and professionalism across teams Qualifications 3-4 years minimum experience Bachelor's degree preferred Preferred Skills Experience in Hardscapes

Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique. Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays. Job Requirements: Leadership: • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills • Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director. People/Talent: • Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales • Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices • Actively establishes open, candid and trusting professional relationships with their team members • Maintains a high degree of personal integrity and inspires a team with the same values Guest Experience: • Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication • Prepares the team to balance our guest experience with necessary operational tasks Visual Merchandising: • Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering • Demonstrates a passion for fashion by understanding trends Operations: • Understands and enforces all company policies and procedures in a fair and consistent manner • Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential • Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique • Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory Qualifications • Minimum 2-3 years of experience managing a specialty retail store • Demonstrates leadership and integrity with experience managing a staff of boutique team members • Excellent verbal and written communication skills • Strong merchandising and visual skills • Excellent organization skills; able to plan and execute tasks efficiently • Proactive and creative problem solving ability • Flexible and adaptable • Ability to multi-task and balance multiple priorities • Proficient computer skills in Microsoft Word, Excel and Outlook • Ability to work most Saturdays and occasional holidays please contact through Linkedin Employment Type Full-time Position 40 hours 401K BENEFITS HEALTH INSURANCE CO-PAY Vacation Pay Holiday Pay Above regional competitive boutique pay $$$ We can't wait to have you join our family ! why wait ...apply today ! Sorry no store walk ins please - apply through Linkedin.

The Senior Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Senior Community Manager is the leader of the site(s) team. The purpose of the Senior Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product. JOB SPECIFIC COMPETENCIES Associate Relations: Manages all on-site employees, including giving timely, constructive feedback and positive encouragement. Motivate the office and maintenance staff and give consistent verbal and written feedback. Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval. Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete). Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management. Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices. Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions. Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates. Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place. Resident Relations and Education: Communicate clearly to residents and in a consistent manner. Respond to resident requests and concerns in a timely, professional manner. Read and/or listen to resident requests/complaints in a calm, respectful, and open manner. Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy. Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency. Attend and assist in resident activities and functions after hours and weekends, as needed. Financial: Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances. Ensure that all rents are collected and posted and processed/deposited on a daily basis. Oversee all accounting transactions. Manage cash accounts, process invoices as directed by Supervisor and owner, maintain proper bookkeeping at all times. Property Evaluations: Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents. Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor. Responsible for office operations, quality curb appeal, office and model cleanliness. Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property. Payroll: Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary. Seeks supervisor or ownership's approval before approving employee overtime. Approval of timesheets and overtime by the 10am Monday morning deadline. Ensures employees have completed their time card approvals. Limits and monitors employee missed punches and disciplines chronic offenders. Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock. Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll. Reporting: Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.) Consistently review all leasing performance and paperwork. Safety: Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO. Compliance: Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed. Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing. Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals. Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner. Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants. POSITION QUALIFICATIONS Education High school degree required, college degree preferred. Experience Four years prior experience in property management or in a related industry preferred with a minimum of two years in a supervisory role. Student Housing experience preferred. SKILLS & ABILITIES Computer Skills Computer software experience to include MS Word, MS Excel, Google Suite, and Entrata . Basic typing skills and knowledge of computers. Use of the company's payroll system is required. Prior HRIS experience a plus. CERTIFICATES AND LICENSES Valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM , ARM designation preferred. Ability to earn future designations as required by Industry standards. Other Requirements Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Bilingual abilities (written and verbal) may be required based on specific needs of property. Basic understanding of Landlord/Tenant laws and application, familiarity with local Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry. WORK ENVIRONMENT The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and residences or commercial vehicles. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Experience: Property management: 3 years (Required) Language: Spanish (Preferred English (Required) License/Certification: Driver's License (Required) Work Location: In person

TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties and responsibilities of an Assistant General Manager include, but are not limited to: * Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees. * Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions. * Cash handling procedures are being followed. * Help with Assistant management development as he or she develops into the AGM level. * Proactively recruit as needed. * Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline. * Handles volume and stress with composure and finesse. * Upholds the standards and expectations. * Knowledge of systems, methods and processes that contribute to great execution. * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately. * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. * Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations. * Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks. * Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs. * Practice sound inventory control. * PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval. * Dress and act professionally each day to set a good example for all employees. * HOH and FOH productivity. * Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A". * Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments. * Audit ready always. (Daily/Shift Critical Audits) * Paying invoices/Reviewing invoices * Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked. * Maintaining and staying within compliance for Peaks Point Training. * Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable) * Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable) * Ensure that alcohol is always served responsibly and in accordance with the law. * Mathematical skills necessary to understand PNL, cost controlling, etc. * Uniform Standards followed (FOH/HOH/Management) * Restaurant overall Organization and Cleanliness. * R&M program. * Employee files up to date with proper documentation. * Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc. SUPERVISION RECEIVED: This position will report to their General Manager. SUPERVISION EXERCISED: Managers and full restaurant staff. UNIFORM STANDADS: The General Manager must look professional always. * Twin Peaks logo, non-wrinkled polo (tucked in). * Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching. * Socks- appropriate dress socks for slacks or jeans. * Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match. * O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS: * Must have substantial leadership experience in high-volume restaurants and/or bars. * Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits. * Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. LANGUAGE SKILLS: Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. CERTIFICATES, LICENSES, REGISTRATIONS: Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS: The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice. MANAGEMENT TEAM DEVELOPMENT: * Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises. * Management development program on Peaks Point and providing materials for success in development. * Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. WHAT SUCCESS LOOKS LIKE: Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.

The Guest Services Supervisor oversees all front desk operations and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required Aloft brand standards related to check-in and checkout procedures, kiosk operations (both check-in/check-out and entertainment), re:fuel sales and the general operation of hotel facilities. JOB DUTIES Oversees and assists Front Desk Agents in checking guests in and out of the hotel in accordance with brand and hotel policy. Promptly and professionally greets all guests entering the hotel lobby. Provides assistance and answers guests' questions regarding hotel services, area attractions and local restaurants. Responds quickly to and resolves guest complaints. Follows up to ensure guest satisfactions. Trains new hires and conducts training for Front Desk Agents on a regular basis. Generates a variety of daily and weekly reports. Communicates regularly with Housekeeping, Engineering and Sales on room availability, VIP guests, etc. We are looking for a candidate that: Has the ability and drive to embrace the Aloft culture, paying particular attention to the ongoing training of the team to ensure the perpetuation of the Aloft signature service Embraces the aloft culture, striving to exceed guest expectations at every opportunity Is the pulse of the building. In the know, managing it all and having fun! Is a self-starter that is always motivated to be the best Never walks past a pillow out of place or a piece paper on the ground and instead takes the time to make it right EDUCATION AND EXPERIENCE High school diploma or equivalent. Associates degree preferred. 2 - 3 years of hotel front desk experience Previous supervisory experience Experience using point of sale systems preferred SKILLS & ABILITIES Excellent verbal and written communication skills Detail oriented Strong time management and organizational skills Proficient computer skills using Microsoft Word, Excel and Outlook Ability to work a flexible schedule, including evenings, weekends and holidays PHYSICAL REQUIREMENTS Ability to sit, stand for extended periods, walk, talk, hear, see, grasp, reach and perform repetitive motions Ability to push, pull, lift, carry or otherwise move up to 25 lbs. WHO WE ARE With loft-inspired design, free-flowing energy and a lively social scene, Aloft Charlotte Ballantyne is a modern, fresh and fun destination. Amenities include mobile key room entry, free Wi-Fi, indoor pool, and 24-hour fitness center. Our W XYZ Bar offers signature cocktails with live music twice per week and our Re: fuel bistro offers grab and go food options that include salads, sandwiches and snacks. EEO and ADA Statements The Aloft Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture. We are a drug-free workplace. Pre-employment drug screening is conducted. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Full-time Description Hotel Manager - Sheraton/Le Méridien Charlotte Complex Are you a hospitality leader with a passion for guest satisfaction, operational excellence, and team development? Sheraton/Le Méridien Charlotte Complex is seeking a Hotel Manager to support the overall operations of our hotel. The Hotel Manager will oversee all operating departments within our dual-branded property while driving guest service excellence and profitability. In this role, you will have the opportunity to make a meaningful impact on both the guest experience and the success of the hotel. At Sheraton/Le Méridien Charlotte Complex, we aim to attract talent that embraces our core values: The Art of Travel, The Joy of Living, and The Creative Spirit. We want to find like-minded associates who are curious and crave unique experiences-both in their careers and in their lives. Why Join Us? This is more than a job-it's an opportunity to live out the values of The Art of Travel, The Joy of Living, and The Creative Spirit. Here, you can grow your career while helping guests savour life's journey. Key Responsibilities Operational Leadership · Maintain the highest standards of guest service, ensuring brand requirements are exceeded for both Le Méridien and Sheraton. · Design and lead training programs to emphasize the LeMeridien lifestyle brand and Sheraton brand throughout the operating departments. · Oversee food and beverage operations and activations to enhance guest experiences. · Direct hotel operations to ensure smooth performance across all departments. · Review schedules and labor productivity to align with business capacities and budget standards. · Oversee budgeted revenues, payroll, and expenses with a focus on maximizing profitability. · Develop and implement short- and long-term operational and financial plans aligned with hotel objectives. · Review reservations and occupancy trends to optimize room revenue. · Recruit, train, and develop a best-in-class operations team. · Ensure compliance with StepStone Hospitality operations audits and brand audits. · Create and implement innovative operational policies and procedures. · Hold teams accountable for executing brand standards and resources. · Administrative & Financial Management · Participate in the preparation of the annual hotel budget. · Establish and maintain effective cost control systems. · Ensure compliance with financial controls, credit policies, guest safety, and asset protection. · Accurately utilize reporting and accounting software for business analysis. Guest Experience & Support · Create and execute hotel activations to emphasize the LeMeridien lifestyle brand. · Proactively review guest touchpoints and the guest journey daily to ensure satisfaction. · Promptly and professionally resolve guest requests, concerns, and complaints. · Facilitate department meetings to ensure clear communication and alignment. · Lead employee development initiatives to enhance service quality and guest satisfaction. · Provide support to accounting and administrative functions as needed. · Professionalism & Communication · Uphold StepStone Hospitality's mission, values, and standards of professionalism. · Act as a role model for associates in behavior, communication, and appearance. · Effectively communicate with guests, associates, and vendors. · Foster collaboration and resolve conflicts respectfully. Requirements Qualifications · High school diploma required; degree in hospitality management preferred. · Minimum of 5 years of hotel operations leadership experience in lifestyle/soft-branded hotels. · Prior experience in creating and executing lifestyle brand programs and initiatives. · Prior experience with Marriott Hotels & Resorts strongly preferred. · Comprehensive knowledge of hotel operations and applicable federal, state, and local regulations. · Strong financial acumen, with proven budgeting and cost control experience. · Excellent communication, leadership, and problem-solving skills. · CPR certification required; first aid training preferred. · Proficiency in Microsoft Office and hotel property management systems. · Ability to lift/pull up to 20 lbs., bend, stoop, and perform other physical duties as required. · Multilingual abilities a plus. Cover letters are strongly encouraged. Tell us why you should be chosen for our Hotel Manager opening-we want to hear your story! StepStone Hospitality is a premier hospitality management company dedicated to creating exceptional guest experiences and cultivating exceptional teams. We are an equal-opportunity employer and value diversity in our workplace. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.** **Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.** **_**This position is with our National Healthcare Division and candidates must be open to 100% travel. Project assignment/location may not be reflected in this posting. Candidates will be eligible to receive travel incentives.**_** **Role Summary** The General Superintendent will develop and execute the project plan and oversee all aspects of assigned projects with significant complexity. This position will be responsible for managing the team, planning all construction sequencing and meeting project goals. All activities will be performed in support of the strategy, vision and values of JE Dunn. + Autonomy & Decision-Making: Expected to function independently, adapting plans and priorities as needed. Makes many decisions, provides guidance to subordinate managers consults with supervisor as needed. + Career Path: Director of Field Operations. **Key Role Responsibilities - Core** _SUPERINTENDENT FAMILY - CORE_ + Leads all aspects of the company's safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff and needed. + Provides management of subcontractors and organization of the overall job and workflow. + Manages and oversees company staff, subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project. + Develops work plans for subcontractors and self-performed work. + Coordinates and manages the care, custody and control of the project site. + Leads various meetings including daily standup and weekly trade meetings. + Attends, manages and participates in appropriate progress and/or project OAC meetings. + Creates, manages, changes and implements the project's schedule as needed, in conjunction with the Project Manager. + May be responsible for tracking and monitoring project budget and costs by using the project management system's cost reports and data from the project manager. + Communicates key project information to owners, design team, governing authorities, subcontractors, suppliers and other departments. + Follows the project filing and documentation organization system as dictated for the project. Updates drawings, logs, diaries and inspection notebooks. + Approves and/or records unit cost information for weekly reports and completes daily reports, logs and tracking reports. + Evaluates progress on self-perform work and make adjustments as needed. + Manages material and equipment needs for the project. + Supports the MOC (Material and Other Costs) and DLSC (Dunn Logistics Service Center) procurement and approval processes. + Assists in the selection of the formwork, tools and equipment necessary to complete self-perform operations. + Manages timecard approval process to ensure reporting of accurate hours and proper cost codes. + Ensures quality compliance through use of specifications, setting quality standards, in-house QA/QC and outside resources. + Supports the project closeouts by supervising pre-punch activities and coordinating activities with the owner, architect and governing authorities. + Gains understanding of the project pursuit process and methodology. + Participates with the field operations leadership and the project team to put together a project pre plan; implements, monitors and adjusts as needed throughout the project lifecycle. + Partners with field leadership to establish field staffing for their assigned project. + Partners with project management to identify schedule and costs associated with project changes. + Participates in the negotiation process with the owner and architect to gain agreement for project changes. + Participates with the project team in preparation and presentation for all project review meetings, including the monthly review process and other key project meetings. + Participates in the project buy out meetings with subcontractors and vendors. + Understands and applies the terms and conditions of the owner and subcontractor contracts for the project. + Responsible for identifying and recruiting top talent. + Leads, supports and promotes a culture of diversity and inclusion within JE Dunn.Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization. **Key Role Responsibilities - Additional Core** _GENERAL SUPERINTENDENT_ In addition, this position will be responsible for the following: + Manages the largest, most complex stand-alone and/or multiple complex projects from initial planning to completion. + Provides management and/or oversight to multiple projects and project teams. + Provides input, leads and executes company and regional key strategic initiatives. + Participates in the development of relevant company training content. Responsible for the selection and development of internal subject matter experts. + Effectively delivers leadership messages to multiple audiences both internally and externally. **Knowledge, Skills & Abilities** + Ability to perform work accurately and completely, and in a timely manner. + Communication skills, verbal and written (Advanced). + Ability to conduct effective presentations (Advanced). + Proficiency in MS Office (Intermediate). + Ability to apply fundamentals of the means and methods of construction management to projects. + Thorough knowledge of project processes and how each supports the successful completion of a project. + Ability to build relationships with team members that transcend a project. + Proficiency in project management and accounting software (Intermediate). + Proficiency in required JE Dunn construction technology (Advanced). + Proficiency in scheduling software (Intermediate). + Ability to apply Lean process and philosophy (Intermediate). + Knowledge of specific trades and scopes of work (Advanced). + Knowledge of self-perform and labor productivity (Advanced). + Ability to manage budgets, maximize profitability and generate future work through building relationships (Advanced). + Knowledge of organizational structure and available resources. + Ability to understand document changes and impact to the project schedule. + Knowledge of layout skill (Advanced). + Knowledge of crane flagging and rigging (Advanced). + Knowledge of productivity rates and cost management skills (Intermediate). + Ability to build relationships and collaborate within a team, internally and externally. **Education** + Bachelor's degree in construction management, engineering or related field (Preferred). + In lieu of the above requirements, equivalent relevant experience will be considered. **Experience** + 12+ years construction experience. + 10+ years field supervision experience. + Experience leading Lean principles on projects (Preferred). **Working Environment** + Valid and unrestricted drivers license required **Benefits Information** The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. (************************************************************************************ This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. _JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._ **_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_** _JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._ **Why People Work Here** At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them **Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts** **About JE Dunn** For more information on who we are, clickhere. (*********************************** **EEO NOTICES** Know Your Rights: Workplace Discrimination is Illegal (*********************************************************************************************** California Privacy Policy **E-Verify** JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) (******************************************************************************************** Right to Work (English) Right to Work (Spanish) (***************************************************************************************************************************** **Nearest Major Market:** Nashville