Post job

Assistant manager/sales associate vs customer sales associate

The differences between assistant managers/sales associate and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant manager/sales associate, becoming a customer sales associate takes usually requires 6-12 months. Additionally, an assistant manager/sales associate has an average salary of $48,145, which is higher than the $37,024 average annual salary of a customer sales associate.

The top three skills for an assistant manager/sales associate include customer service, cleanliness and product knowledge. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Assistant manager/sales associate vs customer sales associate overview

Assistant Manager/Sales AssociateCustomer Sales Associate
Yearly salary$48,145$37,024
Hourly rate$23.15$17.80
Growth rate5%-4%
Number of jobs286,876415,981
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 41%
Average age4340
Years of experience612

What does an assistant manager/sales associate do?

An assistant manager/sales associate assists the sales managers in performing tasks such as supervising sales staff and managing their company's sales performance. Other responsibilities of an assistant manager/sales associate include sorting out customer complaints and assisting in the recruitment and training of staff. The position requires good analytical, communication, and leadership skills. The education requirements to qualify for the job include obtaining a high school diploma or a bachelor's degree.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Assistant manager/sales associate vs customer sales associate salary

Assistant managers/sales associate and customer sales associates have different pay scales, as shown below.

Assistant Manager/Sales AssociateCustomer Sales Associate
Average salary$48,145$37,024
Salary rangeBetween $41,000 And $56,000Between $27,000 And $49,000
Highest paying City-Odenton, MD
Highest paying stateRhode IslandMaryland
Best paying companyTradehome ShoesJohnson Controls
Best paying industryConstructionReal Estate

Differences between assistant manager/sales associate and customer sales associate education

There are a few differences between an assistant manager/sales associate and a customer sales associate in terms of educational background:

Assistant Manager/Sales AssociateCustomer Sales Associate
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Assistant manager/sales associate vs customer sales associate demographics

Here are the differences between assistant managers/sales associate' and customer sales associates' demographics:

Assistant Manager/Sales AssociateCustomer Sales Associate
Average age4340
Gender ratioMale, 37.7% Female, 62.3%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 7.0% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage9%7%

Differences between assistant manager/sales associate and customer sales associate duties and responsibilities

Assistant manager/sales associate example responsibilities.

  • Manage bi-weekly payroll process, monitor associate attendance.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Supervise, train, and assist sales associates with customer service, stocking, and the POS system.
  • Implement iPad POS software set up, data/product entry and functions as well as trained employees on proper use.
  • Enter various information into database including payroll.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Show more

Customer sales associate example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
  • Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Assistant manager/sales associate vs customer sales associate skills

Common assistant manager/sales associate skills
  • Customer Service, 22%
  • Cleanliness, 11%
  • Product Knowledge, 9%
  • Cash Handling, 9%
  • Loss Prevention, 7%
  • Leadership, 7%
Common customer sales associate skills
  • Sales Floor, 12%
  • Customer Satisfaction, 9%
  • Customer Service, 9%
  • Product Knowledge, 8%
  • Outbound Calls, 8%
  • Customer Sales, 8%