Post job

Assistant manager/sales associate vs sales support associate

The differences between assistant managers/sales associate and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant manager/sales associate, becoming a sales support associate takes usually requires 2-4 years. Additionally, an assistant manager/sales associate has an average salary of $48,145, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an assistant manager/sales associate include customer service, cleanliness and product knowledge. The most important skills for a sales support associate are sales floor, back room, and math.

Assistant manager/sales associate vs sales support associate overview

Assistant Manager/Sales AssociateSales Support Associate
Yearly salary$48,145$34,454
Hourly rate$23.15$16.56
Growth rate5%4%
Number of jobs286,876447,642
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 52%
Average age4347
Years of experience64

What does an assistant manager/sales associate do?

An assistant manager/sales associate assists the sales managers in performing tasks such as supervising sales staff and managing their company's sales performance. Other responsibilities of an assistant manager/sales associate include sorting out customer complaints and assisting in the recruitment and training of staff. The position requires good analytical, communication, and leadership skills. The education requirements to qualify for the job include obtaining a high school diploma or a bachelor's degree.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Assistant manager/sales associate vs sales support associate salary

Assistant managers/sales associate and sales support associates have different pay scales, as shown below.

Assistant Manager/Sales AssociateSales Support Associate
Average salary$48,145$34,454
Salary rangeBetween $41,000 And $56,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying stateRhode IslandMassachusetts
Best paying companyTradehome ShoesGoldman Sachs
Best paying industryConstructionFinance

Differences between assistant manager/sales associate and sales support associate education

There are a few differences between an assistant manager/sales associate and a sales support associate in terms of educational background:

Assistant Manager/Sales AssociateSales Support Associate
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Assistant manager/sales associate vs sales support associate demographics

Here are the differences between assistant managers/sales associate' and sales support associates' demographics:

Assistant Manager/Sales AssociateSales Support Associate
Average age4347
Gender ratioMale, 37.7% Female, 62.3%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 7.0% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage9%6%

Differences between assistant manager/sales associate and sales support associate duties and responsibilities

Assistant manager/sales associate example responsibilities.

  • Manage bi-weekly payroll process, monitor associate attendance.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Supervise, train, and assist sales associates with customer service, stocking, and the POS system.
  • Implement iPad POS software set up, data/product entry and functions as well as trained employees on proper use.
  • Enter various information into database including payroll.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Assistant manager/sales associate vs sales support associate skills

Common assistant manager/sales associate skills
  • Customer Service, 22%
  • Cleanliness, 11%
  • Product Knowledge, 9%
  • Cash Handling, 9%
  • Loss Prevention, 7%
  • Leadership, 7%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%