Assistant manager/server vs hostess

Differences between assistant manager/server and hostess duties and responsibilities

Assistant manager/server example responsibilities.

• Manage restaurant while serving or bartending.
• Maintain establishment's budget by managing employee attendance and monitoring quality and inventory control with a POS system.
• Train new servers, ensure overall guest satisfaction, make sure the restaurant run smoothly, troubleshoot POS system, open/close ,
• Perform a variety of tasks including bartending and banquet hosting.
• Assist with the training of other servers in the usage of micros and serving equipment.
• Have taken over scheduling the server staff and have trained and work in multiple FOH and BOH positions.
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Hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Welcome guests upon arrival and provide seating arrangements base upon OpenTable reservations and guest preference.
• Greet by name and escort patrons to their personalize private dining area while coordinating reservations and exemplifying customer service
• Help bar back when need and learned minimal skills in bartending.
• Make managers aware of guests' special dining requirements and allergies.
• Set up and maintain continental breakfast buffet, hors d'oeuvres and VIP bar.
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