Assistant store manager jobs in Lone Tree, CO

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

B&B Blending develops and manufactures a full line of automotive reconditioning, car wash, janitorial and industrial cleaning products sold through private-label distribution worldwide. B&B Blending's culture thrives on passion, high energy, transparency and inclusion, which employees say make it an exciting and fulfilling place to work. Our products are not mass-produced and each are carefully formulated with special blends of high-quality polymers, fragrances, resins, surfactants and waxes. We constantly re-evaluate and test our blends to ensure that we are offering the most technologically advanced and safe products available with an emphasis on environmental stewardship. We at B&B Blending always prefer quality over quantity. Job Summary Our company is seeking an experienced and bilingual Plant Manager to join our highly skilled team in the North Denver metro area to lead the organization's complex plant and distribution platform. As an ideal candidate, you have proven management experience in a highly dynamic setting focused around chemical blending, and excellent organizational, communication, and leadership skills. You'll work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success. Objectives of this Role Foster the growth of a strong and aligned team within the site by strengthening existing relationships and cohesiveness among all departments. Collaborate within the organization in the development of performance goals and long-term operational plans. Maximize efficiency and productivity through continuous improvement practices and interdepartmental collaboration. Set strategic goals for ongoing cost reductions, operational efficiency and increased productivity. Work with site leads in the development of financial and budgetary plans and be accountable for the total operational performance of site. Analyze current operational processes and performance, implementing solutions for improvement when necessary. Continue to drive the site, leveraging all assets to become a center of excellence. Daily and Monthly Responsibilities Responsible for all Environmental Health and Safety, Quality, Planning, Scheduling, Production, Warehousing, Shipping at the site. Develop, implement, and monitor day-to-day operational systems, KPI's and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Build and maintain relationships with all department heads and other sites to make decisions regarding operational activity and strategic goals. Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks. Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements/equipment that will maximize output and minimize costs. Uphold organization policies and standards, ensuring legislative regulations are followed. Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment. Skills and Qualifications Bachelor's degree in engineering or science with experience in the chemical or processing fields. 5 to 10 years in senior leadership role in the appropriate field, ideally in the chemical industries with processing and blending experience as an asset. Fluent in Spanish Knowledge of multiple operational functions and principles, including finance, customer service, supply chain, production, and employee management Proven ability to plan and manage operational process for maximum efficiency and productivity. Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands. Strong working knowledge of industry regulations and legislative guidelines. Preferred Qualifications Experience with budget and business plan development. Ability to move between strategic goals for the site to tactical plans easily. Proven ability to develop innovative solutions for increased productivity. Result orientated problem-solving skills with an extensive background in Continuous Improvement proven methods. Strong team building, decision-making and people management skills both within operations and other departments. Masterful organizational, communication, and leadership skills, demonstrated by previous professional success. Strong working knowledge of data analysis and performance metrics using business management software. The expected compensation for this position is a base salary of $125,000-$150,000 annually, depending on experience and qualifications.

The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company. The Wilbert Group is a leading precast concrete manufacturer and service provider, catering to the funeral service, building trades, and agricultural sectors. Our comprehensive range of top-tier concrete offerings encompasses burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. Based on the diverse offerings, a wide range of rolling assets are required ranging from forklifts, construction equipment, trailers, light, medium and heavy-duty vehicles. Operating from numerous manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, we are dedicated to delivering unparalleled products and services. Overview Responsible for supervising the daily operation of concrete vault manufacturing, graveside services, crematory, mortuary transport, monuments, & delivery to ensure all employees strive to meet the standards set forth by the company for Safety, Quality, Efficiency, Preventative Maintenance and Housekeeping. Essential Job Functions Oversee daily scheduling of all departments, managing manufacturing and delivery labor hours. Monitor costs and expenses, explaining month-to-month variances. The Wilbert Group is committed to maintaining a safety-first culture, ensuring the well-being of our employee partners, clients, and community. We prioritize safety in all aspects of our operations and expect employee partners to uphold these standards. Ideal candidates will demonstrate a strong understanding of safety protocols, a proactive approach to risk management, and a dedication to fostering a safe work environment. Coordinate daily production on the shop floor, ensuring the necessary resources (parts, supplies, tools and equipment) are provided for efficient and effective production of goods. Responsible for monitoring and correcting any quality issues in both our products and graveside services. Work with our suppliers to optimize concrete mix/strength and minimize product cost. Assist Regional Manager in developing and implementing continuous process improvements, specifically related to efficiency, safety & housekeeping. Help implement Lean Manufacturing Concepts. Make certain that all State, Federal and Company safety requirements are current and adhered to including employee training and necessary meetings. Maintain compliance with all OSHA and DOT requirements. Manage all department's purchasing, warehousing and inventory control of both raw and finished goods. Responsible for contacting vendors, ordering parts & supplies and monitoring lead times to ensure deliveries of these materials meet demand. Conduct bi-weekly and monthly inventory-counts and assist in reconciling variances. Manage all department training, expectations, discipline and evaluations in accordance with Company policy and State/Federal law. Along with the Regional Manager, coordinate the Maintenance & Repair of the company's facilities, equipment & vehicles. Physically assist in any manufacturing/delivery or customer service activity/issue as required. POSITION REQUIREMENTS Prefer a minimum of 2 years in the precast concrete industry, including experience in production scheduling, dispatching, purchasing, safe work procedures and practices. HS Diploma or GED required. Prior experience managing people, production, equipment and/or maintenance. Preferred Knowledge, Skills and Abilities Precast, concrete batch or construction experience. Manufacturing or batch operations Lean Methodologies Some basic accounting knowledge. Some basic mechanical skills Good interpersonal skills. Ability to establish and maintain effective relationships with staff, employees, and managers. Ability to present facts and recommendations effectively in oral and written form. Must have a solid understanding of MS Office software and Google. NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Store Manager - Mimi's Prom Denver Full-Time | Salary + Health Benefits, PTO, 401(k), Bonuses About Mimi's Prom: Mimi's Prom is Denvers hottest new Prom & Homecoming store - with the largest selection, newest styles, and most unforgettable experience in the Rocky Mountain region. We don't just sell dresses - we create confidence, celebrate moments, and make magic happen every day. The Opportunity: We're looking for a motivated, positive, and people-driven Store Manager to lead our Denver prom team through the excitement of prom season and beyond! This is a fast-paced, hands-on leadership role perfect for someone who loves fashion, thrives on energy, and inspires others to shine. What You'll Do Snapshot: Team leadership & development: Recruit, train, and coach stylists to deliver exceptional service and achieve sales goals. Foster a motivating, upbeat team culture with daily encouragement and accountability. Conduct regular evaluations and coaching sessions to drive performance. Sales & Customer Experience: Lead the sales floor with energy, positivity, and professionalism. Uphold Mimi's standards for customer experience and presentation - every stylist, every sale, every moment. Support stylists in closing appointments, overcoming objections, and adding accessories. Operations & Scheduling: Build and manage team schedules, ensuring optimal coverage and productivity. Oversee store presentation, closing duties, and cleanliness standards. Maintain POS system accuracy, appointment flow, and daily operations. Accountability & Reporting: Track key performance metrics including close ratio, reviews, and sales goals. Meet weekly with ownership to review results, initiatives, and staff development. Events: Coordinate oversight of influencer events, photoshoot collabs, and in-store promotions. What We're Looking For 2+ years of retail management or sales leadership experience. Confident leader who thrives in a fun, high-energy environment. Strong communication and organizational skills. Passion for customer experience, team development, and detail. Full time position - weekend availability is a must. Perks & Benefits Salaried position Health benefits, PTO, 401(k) Bonus potential at season's end based on goals and metrics Travel opportunities to national Prom Market events Employee discounts and incentive programs Why You'll Love It Here At Mimi's, you'll be part of something bigger - a family owned, woman led, company that celebrates every milestone and empowers our team to grow. Our stores are vibrant, fast-moving, and full of life. You'll lead a team that creates unforgettable memories for our shoppers (while having fun doing it). Ready to bring the magic to Mimi's? Apply today and help us make Prom 2026 unforgettable.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers learn, adopt, and succeed through digital-first and self-serve experiences. This role combines strategic program leadership, execution excellence, and thought leadership to transform vision into scalable, measurable customer programs. You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the Klaviyo Community as a customer success channel, or building programmatic customer education and feature-launch frameworks to increase adoption of self-service resources and ultimately drive adoption and retention. Working across Customer Success and Support, Customer Education, Product, Marketing, Engineering, etc., you'll design experience and programs that directly improve adoption, satisfaction, and efficiency for thousands of customers worldwide. How You'll Make a Difference: Program Leadership & Execution Lead the planning and delivery of digital-first and self-serve programs from concept through impact measurement. Own end-to-end execution for major CX initiatives in partnership with department leaders to drive customer education adoption, community engagement, and in-app enablement engagement. Translate strategy into actionable plans with clear milestones and success metrics. Manage multiple initiatives simultaneously with minimal oversight. Strategic Thinking & Thought Leadership Define and drive the strategy for how customers engage with Klaviyo's learning and self-service resources across multiple domains - ensuring alignment between Customer Academy, Help Center, Community, and in-app guidance experiences to deliver a cohesive, intuitive, and connected customer experience Partner cross-functionally to ensure visibility and integration of educational content after publication - serving as a thought partner on how resources are surfaced, prioritized, and promoted across lifecycle programs, in-product experiences, and ad hoc campaigns. Define the strategy and focus areas for customer and market research, partnering with CX Strategy, Product Design and Research teams to uncover insights that guide experience / program priorities and design. Partner cross-functionally to design and deliver customer-facing thought leadership content that helps Klaviyo users navigate changes in technology, industry, and compliance landscapes. Identify emerging trends in AI, automation, and learning behaviors to inform experience / program direction. Represent CX Programs in cross-functional forums, sharing best practices and lessons learned. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Stakeholder Management & Influence Build strong partnerships across Product, CSS teams, Marketing, and other teams to align on objectives and execution. Influence decision-making through storytelling, data, and customer insight. Create a feedback loop with the Customer Education team to prioritize content and education needs to support CX programs and feature releases within content sprint planning. Ensure clarity, alignment, and accountability across cross-functional partners. Measurement & Reporting Define program KPIs linked to adoption, engagement, satisfaction, and self-serve utilization. Report results and insights regularly, highlighting business impact and next-phase recommendations. Who You Are: 7+ years of experience in Program or Project Management within CX, Customer Success, or SaaS. Proven ability to manage large, cross-functional initiatives independently from planning to execution. Strategic problem solver who connects customer needs to business goals. Excellent communication and storytelling skills; able to simplify complexity for varied audiences Data-driven problem solver who thrives in ambiguity. Deep curiosity about self-serve enablement, AI-driven learning, and emerging customer behaviors. Ability to quickly develop deep understanding of new tools, systems, and software, building technical fluency in Klaviyo's products and broader tech stack to inform program design and execution. Confident influencer and collaborator who drives progress without formal authority. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Why This Role Matters Klaviyo's customers expect seamless, intuitive, and connected self-serve experiences. This role ensures we deliver on that promise - designing and executing customer programs that combine operational excellence with thought leadership.You'll help shape how Klaviyo empowers customers to succeed independently while the business scales intelligently through data and innovation. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$108,000-$162,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

The Customer Experience Manager (CXM) serves as the main point of contact with internal and external customers during and after any contract's or project's period of performance and oversees the company's overall service and product delivery performance in order to achieve optimal customer experience and satisfaction. Essential Functions and Responsibilities include the following: Act as the POC for the customer for all products or projects under contract; develop and maintain a strong relationship and open line of communication with customers and their team members. Identify risks to performance and pro-actively coordinate cross-functional efforts (including but not limited to operations, engineering, scheduling) in order to optimize service delivery performance and mitigate impact to plan. Contribute to revenue and direct margin tracking for each project/product in collaboration with finance and operations. Develop and monitor a KPI suite, including forward looking indicators, to effectively measure program performance as stated contractually or as set by the business; and identify / lead actions necessary to improve program performance. Perform all requirements of contract close out and customer satisfaction evaluation. Coordinate all post-delivery cross-functional requirements (field services, technical reliability, warranty, spares, etc.). Support Sales/BD efforts by providing any available market intelligence/customer updates that may lead to new opportunities or up-sales Other Duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 20% Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies. Supervisory Responsibilities This position may directly supervise CSR Customer Service Representatives depending on the size of the customer base managed by the CEM. Carries out Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience Bachelor's degree (BS/BA) in related technical or business discipline from a four-year college or university and seven or more years' related aviation or aerospace industry experience and/or training; or equivalent combination of education and experience. 5 years of demonstrated experience in customer support or other customer-centric roles. Experience in supporting operators in the aerospace/aviation/helicopter industry in an aftermarket role and/or environment. Background and experience in aircraft modifications, MRO, aerial operations and/or product manufacturing in either a support, operational or sales role. Consideration will be given for Defense Contracting experience in aviation or aerospace. Skills Ability to work collaboratively in a cross-functional team environment Excellent written and oral communication skills High level of accountability and execution focus, with a strong desire to deliver results Solid business acumen A continuous improvement mindset Strong conflict management skills Dependable and self-motivated Computer Skills Proficient with Microsoft Suite, including Word, Excel, PowerPoint, Project, and Outlook Experience with ERP systems (Visual, SAP, etc) preferred Certificates, Licenses, Registrations Lean Six Sigma certification preferred Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $102,742.50/Yr. Maximum Pay USD $131,000.63/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Appraisal Review Manager selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT. Responsibilities: * The Appraisal Review Manager is responsible for the residential appraisal review area and serves as liaison, efficiency expert and problem-solver between loan production and the residential Appraisal Review Department. * Participates in the automation of the appraisal procurement, review, scoring and system monitoring process to ensure industry "best practices" and provide a competitive advantage. * Manages the daily operations, focusing on increasing reliability, accuracy and efficiencies relating to procurement and review of residential real estate appraisals for consumer and mortgage lending, across all regions. * May be required to perform appraisal reviews. * Develops, administers, and manages the training of the appraisal review specialists, for both direct reports and applicable bank staff. * Manages the consumer and mortgage lending "appraisal dispute" function for consumer and mortgage lending customers. * Resolves appraisal disputes and appraiser or client complaints, as necessary. * Performs project management leadership functions as a project manager or team member, as needed. * May be responsible to drive process improvement initiatives, including gathering and documenting business requirements. * Strong project management experience and data analytics proficiency preferred. * Possesses proficiency in MS Office, as well as experience in Power BI, Power Apps, Power Automate, and TEAMS. Proficiency in SQL and Python, preferred. * Assists in all phases of third-party supplier risk management life cycle for valuation services vendors. * Keeps abreast of industry knowledge and regulations pertaining to appraisal methodology and secondary mortgage market policies and procedures to ensure both regulatory and investor compliance. * Provides oversight to executive management by developing and providing various departmental reports, as necessary, to department management. * Facilitates the efficient integration of all applicable operating systems. * Responsible to ensure compliance with bank policies, federal regulations and USPAP standards. * Ensures that appraisals are consistent with regulations. * Responsible for interpreting and implementing current regulations. * May also order appraisals to control costs, ensure independence between loan and appraisal departments and give proper instructions for the appraisers. * Responsible for hiring, transfers, terminations, and performance evaluations. * Other duties as assigned. Qualifications: * Requires a bachelor's degree in business, finance, or related fields, * 6+ years of directly related appraisal, credit, or financial analysis or equivalent. * Management experience required. Management experience at a federally regulated institution preferred. * Certified Residential Appraiser license required at a minimum. * Professional appraisal association designation preferred. * Requires advanced knowledge of appraisals, appraisal practices, principles, applications, and methods. * Advanced knowledge of audit procedures, legal and regulatory requirements. * Must possess applicable appraisal licensing, valuation experience and requisite mortgage and consumer lending knowledge to facilitate the efficient integration of all applicable operating systems. * Must have strong management, client relations and communication skills, both written and verbal. * Must possess advanced analysis and problem-solving skills. * Ability to work with internal and external clients. * This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on job-related factors such as level of experience and location * Work Location: This position can be located at one of our headquarters in the following locations: * Phoenix, AZ * Denver, CO * Las Vegas, NV * Houston, TX * Midvale, UT Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products

Pay: $65,000 - $87,500/annually; bonus eligible Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. Store Directors are responsible for all operational and team member aspects of the retail store. Leads the success of a large box retail store with high product volumes and annual sales. Store Directors manage their stores and team members in a manner that supports the company's goals to meet and exceed financial and sales goals for the store. This leadership role is passionate about driving the business along with the people and processes to effectively support a fast-growing business. Key Roles and Responsibilities Manages the profitable operation of the store with an emphasis on developing and maintaining a high performing team through continuous improvement of talent by recruiting, selecting, managing staffing levels, follow-up action plans, training, and ongoing coaching, performance support and development. Identifies and develops team members for future advancement within the At Home family. Ensures operational readiness at all times maintaining a neat, clean and safe store through teamwork, store planning, delegation, follow-up, managing initiatives, and staff management and development. Provides leadership and develops and maintains a highly efficient profit center, appropriately balanced between business objectives and effective human relations. Ensures the continued fiscal success of At Home, as well as the satisfaction of its customers and team members. Validates merchandising, freight, safety and customer standards to showcase the store appropriately, protect Company assets and to create an optimal shopping and team member experience. Builds and manages a lean labor model through scheduling and payroll management while maintaining high volume product flow and excellent customer service. Creates a store environment to support a positive, safe shopping and working experience for customers and Team Members while minimizing damages and shrink along with handling and resolving customer and team member issues. Serves as a role model and as a coach for the entire store through living the vision and values. Analyzes store financial and business data through the store scorecard, including sales and expenses, and develops and executes budgets, financial and operational plans and strategies to maximize sales and profits. Ensures compliance with Company policies and applicable laws and regulations. And any additional assign responsibilities. Open Availability Qualifications and Competencies High School Diploma or equivalent required; four-year degree preferred. At least 3-5 years Management/Leadership experience or equivalent At Home experience. At least 3-5 years' direct responsibility of leading 10 or more people or equivalent At Home experience. At least 3-5 years' experience direct/indirect leadership for annual revenue, operating budget, or profit & loss dollars of at least $5 million in a retail big box or high-volume store or equivalent At Home experience. Ability to work a flexible schedule including nights, weekends, and holidays. Background Check will be completed. Ability to lift a minimum of 50 lbs., team lift 100 lbs. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer and the company in all situations. Contributes to a customer-focused environment while demonstrating excellent service. Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary and possesses excellent verbal, written and comprehension communication skills. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. SUMMARY OF BENEFITS At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to: Part-Time - 401(k) W/ Employer Match - Dental, Vision, Life - 25% Store Discount (Seasonal TMs Included) Full-Time - All Prior Benefits PLUS - Medical Insurance - Flexible Spending Accounts - Paid Time Off, Holidays, and Volunteer Time

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? **Job Description** : The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Denver International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer-facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: + Welcoming and providing access to our Card Members upon arrival at reception + Being accountable and taking ownership of the customer's experience from beginning to end + Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer + Employing the Customer First philosophy in meeting customers' needs and expectations + Providing concierge and lifestyle recommendations + Providing travel consultation and minimal reservation assistance + Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners. Lounge Hours of operation are from 5:00AM - 11:00pm Monday-Sunday. Hours are subject to change due to business need. **Minimum Qualifications** : + A successful candidate will possess the following qualifications: + Minimum of 1-year recent experience servicing premium customers + Passion for servicing customers with proactive solutions + Exceptional communication skills, delighting the customer with every single interaction + The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received + Must exhibit the utmost professionalism and maintain a positive attitude in all interactions + The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment + Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do + Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment + Ability to utilize and switch from multiple technology platforms with ease + Adapt to an ever-changing environment and being resilient + Ability to work flexible shifts including nights, weekends, and holidays is essential + Light to moderate lifting may be required for certain job tasks **Preferred Qualifications** : + Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus) **Qualifications** Salary Range: $25.50 to $26.75 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Travel **Primary Location:** US-Colorado-Denver **Schedule** Full-time **Req ID:** 25019134

Pay: $65,000 - $87,500/annually; bonus eligible Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. Store Directors are responsible for all operational and team member aspects of the retail store. Leads the success of a large box retail store with high product volumes and annual sales. Store Directors manage their stores and team members in a manner that supports the company's goals to meet and exceed financial and sales goals for the store. This leadership role is passionate about driving the business along with the people and processes to effectively support a fast-growing business. Key Roles and Responsibilities Manages the profitable operation of the store with an emphasis on developing and maintaining a high performing team through continuous improvement of talent by recruiting, selecting, managing staffing levels, follow-up action plans, training, and ongoing coaching, performance support and development. Identifies and develops team members for future advancement within the At Home family. Ensures operational readiness at all times maintaining a neat, clean and safe store through teamwork, store planning, delegation, follow-up, managing initiatives, and staff management and development. Provides leadership and develops and maintains a highly efficient profit center, appropriately balanced between business objectives and effective human relations. Ensures the continued fiscal success of At Home, as well as the satisfaction of its customers and team members. Validates merchandising, freight, safety and customer standards to showcase the store appropriately, protect Company assets and to create an optimal shopping and team member experience. Builds and manages a lean labor model through scheduling and payroll management while maintaining high volume product flow and excellent customer service. Creates a store environment to support a positive, safe shopping and working experience for customers and Team Members while minimizing damages and shrink along with handling and resolving customer and team member issues. Serves as a role model and as a coach for the entire store through living the vision and values. Analyzes store financial and business data through the store scorecard, including sales and expenses, and develops and executes budgets, financial and operational plans and strategies to maximize sales and profits. Ensures compliance with Company policies and applicable laws and regulations. And any additional assign responsibilities. Open Availability Qualifications and Competencies High School Diploma or equivalent required; four-year degree preferred. At least 3-5 years Management/Leadership experience or equivalent At Home experience. At least 3-5 years' direct responsibility of leading 10 or more people or equivalent At Home experience. At least 3-5 years' experience direct/indirect leadership for annual revenue, operating budget, or profit & loss dollars of at least $5 million in a retail big box or high-volume store or equivalent At Home experience. Ability to work a flexible schedule including nights, weekends, and holidays. Background Check will be completed. Ability to lift a minimum of 50 lbs., team lift 100 lbs. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer and the company in all situations. Contributes to a customer-focused environment while demonstrating excellent service. Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary and possesses excellent verbal, written and comprehension communication skills. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. SUMMARY OF BENEFITS At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to: Part-Time - 401(k) W/ Employer Match - Dental, Vision, Life - 25% Store Discount (Seasonal TMs Included) Full-Time - All Prior Benefits PLUS - Medical Insurance - Flexible Spending Accounts - Paid Time Off, Holidays, and Volunteer Time

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions This opportunity offers a starting wage of $17.04 per hour. Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Job DescriptionSalary: $19 - $21 Per Hour We are seeking a part time Assistant Store Manager to join us to meet the amazing mission of empowering the lives of adults with intellectual and developmental disabilities. Qualified candidates will have a passion for working with adults that have intellectual and developmental disabilities, patience, high energy, excellent problem-solving skills, and communication skills. The Assistant Store Manager should also enjoy working in an innovative atmosphere and have the capacity to be very flexible in our fast-paced environment. The Assistant Manager supports the Store Manager in daily operations and leads opening and closing procedures. This role provides ongoing leadership and motivation to volunteers and staff members and serves as the Manager-on-Duty whenever the Manager is not in the store. The Assistant Manager ensures all actions and decisions embrace our Mission Statement, Vision, and Core Values. Job Duties and Responsibilities Lead and manage opening and closing operations; ensure store readiness and end-of-day standards. Act as Manager-on-Duty (MOD) when the Manager is not present; make decisions, resolve issues, communicate updates. Support and empower baristas and volunteers through coaching and clear direction. Ensure all store operations and procedures are completed; reconcile cash drawer and deposits per policy. Supervise daily operations, maintaining kitchen policies, and procedures. Provide a clean and safe working environment; ensure compliance with safety and Health Department requirements. Ensure safety and wellbeing of baristas; facilitate behavior management when necessary in alignment with program leads. Assist with scheduling and shift coverage; communicate changes promptly. Support inventory (FIFO rotation, waste/expiration logs) and assist with ordering as directed. Maintain excellent customer service standards and support service recovery when needed. Train and reinforce drink recipes, new product rollouts, and quality standards. Operate POS (Square): follow comp/discount controls, basic reporting, and menu updates as assigned. Be an advocate of Wellspring and World Orphans. Support baristas in helping customers understand our unique processes. Requirements High School or Equivalent preferred. Minimum 12 years of customer service; shift lead/restaurant or caf experience preferred. Ability to supervise a diverse team and remain calm under pressure. Strong multitasking and prioritization skills. Excellent communication skills. Patience, kindness, and a good sense of humor are helpful. Must pass a background check and drug screen. Physical: stand/walk for extended periods; lift/carry up to 35 lbs; bend/reach as needed. Position Status Part-time. Schedule: 25 30 hours/Tuesday through Saturday (Saturdays required); flexibility for occasional events or coverage. Location: The Collective, 207 Perry St, Castle Rock, CO 80104. Reports to: Store Manager. Wellspring Community is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status.

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Appraisal Review Manager selected for this opportunity will be working within Real Estate Technical Services to support daily operations across multiple teams. This dynamic position will require the successful candidate to be comfortable with change, development of new skills, and consistently being self-driven to balance multiple responsibilities simultaneously within prescribed deadlines. This role will report to the new Enterprise Technology Center in Midvale, UT. Responsibilities: * The Appraisal Review Manager is responsible for the residential appraisal review area and serves as liaison, efficiency expert and problem-solver between loan production and the residential Appraisal Review Department. * Participates in the automation of the appraisal procurement, review, scoring and system monitoring process to ensure industry "best practices" and provide a competitive advantage. * Manages the daily operations, focusing on increasing reliability, accuracy and efficiencies relating to procurement and review of residential real estate appraisals for consumer and mortgage lending, across all regions. * May be required to perform appraisal reviews. * Develops, administers, and manages the training of the appraisal review specialists, for both direct reports and applicable bank staff. * Manages the consumer and mortgage lending "appraisal dispute" function for consumer and mortgage lending customers. * Resolves appraisal disputes and appraiser or client complaints, as necessary. * Performs project management leadership functions as a project manager or team member, as needed. * May be responsible to drive process improvement initiatives, including gathering and documenting business requirements. * Strong project management experience and data analytics proficiency preferred. * Possesses proficiency in MS Office, as well as experience in Power BI, Power Apps, Power Automate, and TEAMS. Proficiency in SQL and Python, preferred. * Assists in all phases of third-party supplier risk management life cycle for valuation services vendors. * Keeps abreast of industry knowledge and regulations pertaining to appraisal methodology and secondary mortgage market policies and procedures to ensure both regulatory and investor compliance. * Provides oversight to executive management by developing and providing various departmental reports, as necessary, to department management. * Facilitates the efficient integration of all applicable operating systems. * Responsible to ensure compliance with bank policies, federal regulations and USPAP standards. * Ensures that appraisals are consistent with regulations. * Responsible for interpreting and implementing current regulations. * May also order appraisals to control costs, ensure independence between loan and appraisal departments and give proper instructions for the appraisers. * Responsible for hiring, transfers, terminations, and performance evaluations. * Other duties as assigned. Qualifications: * Requires a bachelor's degree in business, finance, or related fields, * 6+ years of directly related appraisal, credit, or financial analysis or equivalent. * Management experience required. Management experience at a federally regulated institution preferred. * Certified Residential Appraiser license required at a minimum. * Professional appraisal association designation preferred. * Requires advanced knowledge of appraisals, appraisal practices, principles, applications, and methods. * Advanced knowledge of audit procedures, legal and regulatory requirements. * Must possess applicable appraisal licensing, valuation experience and requisite mortgage and consumer lending knowledge to facilitate the efficient integration of all applicable operating systems. * Must have strong management, client relations and communication skills, both written and verbal. * Must possess advanced analysis and problem-solving skills. * Ability to work with internal and external clients. * This position is eligible to earn a base salary in the range of $115,000 to $145,000 annually depending on job-related factors such as level of experience and location * Work Location: This position can be located at one of our headquarters in the following locations: * Phoenix, AZ * Denver, CO * Las Vegas, NV * Houston, TX * Midvale, UT Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products

Job Description Snow Zone Manager - This position is responsible for managing crews, processes, procedures and services for which customers signed up for in a designated area/zone. The successful candidate will have a deep understanding of the snow industry and a proven track record of snow management. You will play a crucial role in ensuring the highest level of service quality for our snow removal operations. You will be responsible for conducting thorough quality checks, identifying potential issues, and communicating hazards that require immediate attention. Additionally, you will collaborate with the Territory Manager and other team members to maintain a safe and efficient snow management process. The primary responsibility of the Zone Manager will be to lend support and leadership to Site/Support Managers, Leads and Crews during an active storm as directed by the Territory Manager. By doing so, you will identify any potential issues, prioritize areas that require immediate attention, and ensure that no crucial areas are overlooked prior to businesses being open. The Zone Manager is driven by our commitment to customer satisfaction and the desire to reduce customer complaints & Slip/Fall Claims. By promptly addressing any quality concerns and rectifying them, we aim to uphold the standard of quality we promise to our customers. The Zone Manager will play a critical role in maintaining the integrity of our services, providing reassurance to our customers that their properties are in excellent condition. RESPONSIBILITIES As Snow Zone Manager, your key responsibilities will include, but not be limited to: • PRE - Storm: Attend weekly snow operations meetings with assigned snow managers. *Work with Territory Manager and snow division team to assess performance on previous storms, identify areas for improvement and develop and execute a strategy to remedy the deficiencies. *Work with dedicated snow manager managing the restock teams to ensure that supplies are stocked, vehicles and equipment are in working order and crews are available. Identify potential weaknesses and “what-if” scenarios and work with others to develop backup plans. * Ensure snow crews have property maps, and all related snow removal supplies/equipment. * Put plans in place to flex-up for large or prolonged storms, including extra equipment and second shifts of laborers based off site estimates and predicted forecasted storm. *Develop the proper contingency plans for Site/Support Managers and Crew Leaders as appropriate or where applicable. *Recap sent to the Territory Manager of your action plans stating where you stand before leading in to the Snow/Ice event and the progressive phases of the snow removal process. • DURING - STORM: Assume full responsibility during a storm of a Zone consisting of 6-10 sites. *Documentation of start, stop times from employees and subcontractors using Start Up/Close out Ops Form. *Documentation using SiteFotos mobile app to take pictures of proof of work, and verification of needs. *Continuously following up throughout the event to each site assigned in Zone to get pulse checks on progress. *Efficiently utilize labor, allowing for all hours paid to be invoiced to customers *Problem solve and move crews around per the needs of each individual property. Prioritize the work based on the timing of the storm, and the needs of the route. *Create efficient clean up routes using only the labor needed to get the job completed in a cost-effective manner. Crew orders will be sued to help support the direction. *Executing quality control efforts after a snowstorm. *Submitting cleanup/ice control plans for each phase of the storm (1st Push, 2nd Push, Cleanup & Ice Control). *Recap sent to Territory Manager each day/night at the end of each phase stating where you stand. • POST - STORM: Where applicable holding site/support managers and leads accountable for completing their documentation, SiteFotos activity and driving good Housekeeping with all the crews as well as Quality and Safety. *Monitor and track progress of all phases and identify areas for improvement and create action plans to impact this and cover in the following weekly ops meeting. *Execute daily inspections to identify and remediate thaw-refreeze issues beyond last phase of the storm and storm close out. *Ensure that properties are restocked between storms, and fully staffed for any upcoming snow events. *Audits timecards submitted by in-house personnel as well as timecards and invoices submitted by subcontractors. Reconcile TSheets activity to the Snow paper timesheets. *Reconcile all breakdowns that occurred during the event and ensure work order needs are communicated to the Territory Manager. *Ensure packets (Startup Close Out Log, timecards & invoices) are being tuned in by deadline given by Division Manager. Will ensure we get workers paid and customers invoiced quickly. * Assisting with Paperwork packet escalations from the admin team and or the Territory Manager. Leadership: The Manager will be a Servant leader and will lead by example and lend support to Territory Manager, Site/Support Managers, Leads and crews. Uphold the integrity in the snow management processes, procedures and quality control. Build & Maintain: The manager is to build strong relationships with customers, snow managers and crews to foster and maintain consistent working environments for all involved. Building rapport is key in this ever-changing industry and environment. Communication: Provide reports and updates to upper management on in field performance and execution as well as escalations that transpire during the snow operations in materialized snow/ice event. The manager will collect notes throughout the event and put together a recap and action plan for the Territory Manager. Clear and professional communication with customers and the public. Quality Checks: Conduct thorough quality checks on properties within the Zone through Sitefotos. The manager will have set out sites that will require follow-up for each event as well as adding additional sites to inspect for each event that need follow-up either due to previous customer feedback, substandard crew execution or overall standards not being met. Ensure there are no crucial areas being missed and that we are maintaining our quality. Follow up and document when any identified issues are rectified. Safety: The manager will Identify potential liability issues and prioritize areas that require immediate attention. Any incidents/accidents that the manager will take the lead in assessing all facts and details, working with parties involved to help facilitate the collection of information and documenting to produce a positive outcome. If Incident/Accident warrants medical treatment or authorities need to be involved, the manager will exercise good judgment and will notify upper management immediately. Additional requirements: • Incumbents primarily work out in the field where you will experience frequent exposure to outside elements. Where temperature, weather, noise, and landscaping may be unpleasant and or hazardous. • Must be able to execute snow management services for long hours. • Will be managing teams, crews, and crews to deliver quality services. • Must be able to work overnight hours effectively. • Must be able to attend weekly snow operations meetings in person or Via TEAMS • Assist with other duties as needed. • Collaborate with the Territory Manager to address any customer service or service-related issues. • Participate in Trainings and Presentations as needed. Seasonal October - April Compensation: $35-$40 hour

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer. Job Description: Were looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, youll empower your team to deliver unforgettable magical moments for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you! Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. We have a range of global well-being programs focused on physical, financial, and emotional wellness. Exciting career paths with growth opportunities What Youll Do: Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers. Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs. Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency. About You: Minimum of 2 years of retail leadership experience as an Assistant or Store Manager. Demonstrated ability to lead, develop, and empower a large team. Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives. If youre ready to bring your energy and passion, wed love to hear from you. Join us and be part of a place where every day is a chance to make a difference. This position will be posted until at least 12.8.25. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 6374 Promenade Pkwy Location: USA TJ Maxx Store 1458 Castle Rock COThis is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position will be open and accepting applications until at least .RequiredPreferredJob Industries Management

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Receives general and specific program guidance relative to the attainment of program goals and objectives. Exercises independent judgment in carrying out assigned tasks and program responsibilities. District Manager is available to provide guidance and direction for unusual or difficult problems, and situations encountered. Work is reviewed on the basis of the efficiency and effectiveness of the district in meeting contractual and corporate performance. Responsible for building and leading a multi-unit group of auto emission testing facilities. * Manage station operations to support main goal of efficiently inspecting vehicles while providing excellent customer service. * Responsible for coordinating the District Operations activity and facilities towards achieving program goals and objectives in accordance with corporate policies and procedures and state contractual obligations. * Provide direct supervision, guidance, assistance, and development assistance to station management staff. * Responsible for compliance with and implementation of approved policies and objectives. * Develop highly competent operational personnel within the district and ensure they are properly trained, certified, fully informed and prepared for increased management responsibilities within the organization. * Responsible for maintaining a safe workplace for all. * Evaluate personnel against goals and objectives. Identify and develop those on team that meet or exceed expectations and have ambition to advance in their career. * Analyzes station labor, volume, and quality reports to ensure all stations in the district are operating within program standards and are being managed in the most efficient, effective manner. * Recommend ongoing improvement to operating policies and objectives and be a champion of change. * Provide coaching, counseling, and corrective action as needed in the direction of multiple teams. * Provide detailed and quality customer service training to all district staff and ensure all station management staff are capable of managing all customer situations to a positive resolution. * Responds to all inquiries, comments and/or complaints submitted pertaining to the district. Provides follow up reports to the same regarding outcome and resolution. * Ability to build relationships with multiple departments within the organization to better achieve desired results. * Deals promptly and effectively with problems or issues that are raised within the district regarding personnel. * Performs other duties as assigned by the Operations Manager. * BS or BA degree or equivalent preferred. * One to three years' experience in a management field with two years managing a large diverse team. * One to three years' experience in managing multiple units, multiple locations. * Experience in automotive industries preferable. * Excellent interpersonal, staff development and team building skills. * Excellent oral and written communications skills. Proven results in building and leading teams. * Valid Colorado Driver's license and ability to be insured on company vehicles. Salary Range $65,000 - $70,000 based on experience

Benefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately twenty (20) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business. This is a full-time seasonal role with a start date of September 22, 2025, and an anticipated end date of April 25, 2026. What you'll do here: Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management. Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability. Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process. Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues. Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions. Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness. Resolves client complaints or answers client questions regarding policies and procedures. Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area. Skills you'll bring for success: Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. 2 years previous management or supervisory experience required with a passion for leading and inspiring others. Entrepreneurial spirit that inspires out of the box thinking to impact business results. Tax knowledge preferred. Strong communication, interpersonal, organizational, and client service skills. Must possess reliable transportation, insurance, and a driver's license in good standing. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Dayforce or other HR information system, online time-tracking, Word, and Excel preferred. Knowledge in accounting or tax preparation software preferred. Ability to sustain energy and remain available to subordinates during season including evenings and weekends. Ability to work under pressure, in a fast-paced working environment. What you'll get if you join us: Eligible for year-end annual bonus program 401k with Company Match Medical Low Plan with Company HSA Match Teladoc (Unlimited Teladoc sessions, $18 per month to seasonal employees) Free Employee Assistance Program (EAP) Corporate discount program Free tax preparation training and PTIN registration Free tax filing services for all JH employees Professional development and continuous training Expand your leadership and operational knowledge Learn from a District Manager how to best support busy retail tax locations Make a visible impact within the organization Join a fast-paced, innovative culture with an open and collaborative environment Ample opportunity to develop core and new skillsets and have a stake in your own success Opportunities for advancement within the organization Join a great organization that cares about its employees! Compensation: $57,000.00 - $58,000.00 per year Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers learn, adopt, and succeed through digital-first and self-serve experiences. This role combines strategic program leadership, execution excellence, and thought leadership to transform vision into scalable, measurable customer programs. You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the Klaviyo Community as a customer success channel, or building programmatic customer education and feature-launch frameworks to increase adoption of self-service resources and ultimately drive adoption and retention. Working across Customer Success and Support, Customer Education, Product, Marketing, Engineering, etc., you'll design experience and programs that directly improve adoption, satisfaction, and efficiency for thousands of customers worldwide. How You'll Make a Difference: Program Leadership & Execution Lead the planning and delivery of digital-first and self-serve programs from concept through impact measurement. Own end-to-end execution for major CX initiatives in partnership with department leaders to drive customer education adoption, community engagement, and in-app enablement engagement. Translate strategy into actionable plans with clear milestones and success metrics. Manage multiple initiatives simultaneously with minimal oversight. Strategic Thinking & Thought Leadership Define and drive the strategy for how customers engage with Klaviyo's learning and self-service resources across multiple domains - ensuring alignment between Customer Academy, Help Center, Community, and in-app guidance experiences to deliver a cohesive, intuitive, and connected customer experience Partner cross-functionally to ensure visibility and integration of educational content after publication - serving as a thought partner on how resources are surfaced, prioritized, and promoted across lifecycle programs, in-product experiences, and ad hoc campaigns. Define the strategy and focus areas for customer and market research, partnering with CX Strategy, Product Design and Research teams to uncover insights that guide experience / program priorities and design. Partner cross-functionally to design and deliver customer-facing thought leadership content that helps Klaviyo users navigate changes in technology, industry, and compliance landscapes. Identify emerging trends in AI, automation, and learning behaviors to inform experience / program direction. Represent CX Programs in cross-functional forums, sharing best practices and lessons learned. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Stakeholder Management & Influence Build strong partnerships across Product, CSS teams, Marketing, and other teams to align on objectives and execution. Influence decision-making through storytelling, data, and customer insight. Create a feedback loop with the Customer Education team to prioritize content and education needs to support CX programs and feature releases within content sprint planning. Ensure clarity, alignment, and accountability across cross-functional partners. Measurement & Reporting Define program KPIs linked to adoption, engagement, satisfaction, and self-serve utilization. Report results and insights regularly, highlighting business impact and next-phase recommendations. Who You Are: 7+ years of experience in Program or Project Management within CX, Customer Success, or SaaS. Proven ability to manage large, cross-functional initiatives independently from planning to execution. Strategic problem solver who connects customer needs to business goals. Excellent communication and storytelling skills; able to simplify complexity for varied audiences Data-driven problem solver who thrives in ambiguity. Deep curiosity about self-serve enablement, AI-driven learning, and emerging customer behaviors. Ability to quickly develop deep understanding of new tools, systems, and software, building technical fluency in Klaviyo's products and broader tech stack to inform program design and execution. Confident influencer and collaborator who drives progress without formal authority. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Why This Role Matters Klaviyo's customers expect seamless, intuitive, and connected self-serve experiences. This role ensures we deliver on that promise - designing and executing customer programs that combine operational excellence with thought leadership.You'll help shape how Klaviyo empowers customers to succeed independently while the business scales intelligently through data and innovation. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$108,000-$162,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).