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Automotive services manager vs equipment manager

The differences between automotive services managers and equipment managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an automotive services manager and an equipment manager. Additionally, an equipment manager has an average salary of $62,974, which is higher than the $50,282 average annual salary of an automotive services manager.

The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for an equipment manager are equipment maintenance, equipment room, and logistics.

Automotive services manager vs equipment manager overview

Automotive Services ManagerEquipment Manager
Yearly salary$50,282$62,974
Hourly rate$24.17$30.28
Growth rate6%-
Number of jobs115,10825,935
Job satisfaction-5
Most common degreeAssociate Degree, 34%Bachelor's Degree, 62%
Average age4949
Years of experience44

What does an automotive services manager do?

Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.

What does an equipment manager do?

An equipment manager is responsible for monitoring the efficiency and optimal performance of the office equipment and machinery to support the business functions and daily operations. Equipment managers perform preventive maintenance on the machines and equipment, reviewing its licenses and service agreements, as well as look for product alternatives with minimal costing but deliver high-performance. They also attend to the employees' repair calls, delegate tasks to the equipment team, replace defective components, and monitor the adequacy of mechanical inventory.

Automotive services manager vs equipment manager salary

Automotive services managers and equipment managers have different pay scales, as shown below.

Automotive Services ManagerEquipment Manager
Average salary$50,282$62,974
Salary rangeBetween $35,000 And $72,000Between $30,000 And $129,000
Highest paying CitySan Jose, CASan Francisco, CA
Highest paying stateNew JerseyAlaska
Best paying companyBelle TireBJ Energy Solutions
Best paying industryAutomotiveEnergy

Differences between automotive services manager and equipment manager education

There are a few differences between an automotive services manager and an equipment manager in terms of educational background:

Automotive Services ManagerEquipment Manager
Most common degreeAssociate Degree, 34%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Automotive services manager vs equipment manager demographics

Here are the differences between automotive services managers' and equipment managers' demographics:

Automotive Services ManagerEquipment Manager
Average age4949
Gender ratioMale, 91.4% Female, 8.6%Male, 84.2% Female, 15.8%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2%Black or African American, 8.1% Unknown, 4.5% Hispanic or Latino, 15.5% Asian, 2.1% White, 68.5% American Indian and Alaska Native, 1.2%
LGBT Percentage4%4%

Differences between automotive services manager and equipment manager duties and responsibilities

Automotive services manager example responsibilities.

  • Manage all aspects of the Chrysler automotive service department.
  • Manage vendor relationships to include outsource contracted services, contractors and maintain establish SLA's as needed.
  • Manage employees and make sure the store and sales and orders go smoothly and run up to operation.
  • Lead all Chrysler service departments to 5-Star rating in 2000 (no stores have qualified in 15 years prior).
  • Manage all warranty relate expenses and enforce Honda's warranty policy and procedure.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Equipment manager example responsibilities.

  • Coordinate and manage all rental equipment for project including maintenance, rental, procurement and logistics
  • Manage and track progress of multiple automation retrofit projects going on simultaneously on manufacturing floor.
  • Implement and now managing a computer base preventative maintenance and unplan maintenance standardize process utilizing Directline/Megamation - CMMS.
  • Non-Commission officer in charge of the biomedical equipment repair shop.
  • Conduct NWA system-wide, internal, external station safety audits, monitor NWA/ FAA safety policies procedures.
  • Mobilize and demobilize 22' TBM in 150' to 250' deep shafts.
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Automotive services manager vs equipment manager skills

Common automotive services manager skills
  • Customer Complaints, 24%
  • Strong Customer Service, 12%
  • Repeat Business, 8%
  • Quality Service, 7%
  • Customer Inquiries, 7%
  • Vehicle Repairs, 7%
Common equipment manager skills
  • Equipment Maintenance, 10%
  • Equipment Room, 7%
  • Logistics, 6%
  • Equipment Management, 6%
  • Equipment Inventory, 5%
  • Student Athletes, 4%

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