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Automotive services manager vs lead mechanic

The differences between automotive services managers and lead mechanics can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an automotive services manager and a lead mechanic. Additionally, a lead mechanic has an average salary of $54,471, which is higher than the $50,282 average annual salary of an automotive services manager.

The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for a lead mechanic are hand tools, preventive maintenance, and HVAC.

Automotive services manager vs lead mechanic overview

Automotive Services ManagerLead Mechanic
Yearly salary$50,282$54,471
Hourly rate$24.17$26.19
Growth rate6%4%
Number of jobs115,10886,668
Job satisfaction--
Most common degreeAssociate Degree, 34%Associate Degree, 31%
Average age4949
Years of experience44

What does an automotive services manager do?

Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.

What does a lead mechanic do?

A lead mechanic coordinates the teams of mechanics and ensures the timely completion of repairs. Lead mechanics supervise their subordinates, order mechanical parts, and inspect their work making sure that the standards are met. They are responsible for repairing, overhauling, and maintaining vehicles or farm equipment. It is their job to provide support and give advice on matters associated with repairs. They also conduct road tests and maintain the repair of equipment. They should also have leadership and strong communication skills.

Automotive services manager vs lead mechanic salary

Automotive services managers and lead mechanics have different pay scales, as shown below.

Automotive Services ManagerLead Mechanic
Average salary$50,282$54,471
Salary rangeBetween $35,000 And $72,000Between $40,000 And $73,000
Highest paying CitySan Jose, CAAnchorage, AK
Highest paying stateNew JerseyAlaska
Best paying companyBelle TireCalifornia Resources
Best paying industryAutomotiveManufacturing

Differences between automotive services manager and lead mechanic education

There are a few differences between an automotive services manager and a lead mechanic in terms of educational background:

Automotive Services ManagerLead Mechanic
Most common degreeAssociate Degree, 34%Associate Degree, 31%
Most common majorBusinessAutomotive Technology
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Automotive services manager vs lead mechanic demographics

Here are the differences between automotive services managers' and lead mechanics' demographics:

Automotive Services ManagerLead Mechanic
Average age4949
Gender ratioMale, 91.4% Female, 8.6%Male, 96.8% Female, 3.2%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2%Black or African American, 8.3% Unknown, 4.5% Hispanic or Latino, 15.8% Asian, 2.1% White, 68.1% American Indian and Alaska Native, 1.2%
LGBT Percentage4%4%

Differences between automotive services manager and lead mechanic duties and responsibilities

Automotive services manager example responsibilities.

  • Manage all aspects of the Chrysler automotive service department.
  • Manage vendor relationships to include outsource contracted services, contractors and maintain establish SLA's as needed.
  • Manage employees and make sure the store and sales and orders go smoothly and run up to operation.
  • Lead all Chrysler service departments to 5-Star rating in 2000 (no stores have qualified in 15 years prior).
  • Manage all warranty relate expenses and enforce Honda's warranty policy and procedure.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Lead mechanic example responsibilities.

  • Manage the repairs of electrical and mechanical components, such as power assemblies and traction motors.
  • Manage routine maintenance and modifications for locomotives as well as preventative maintenance for freight cars.
  • Complete restoration of antique motorcycles, extensive engine repair, payroll, quarterly reports, parts sales and database inventory.
  • Assemble and repair motor scooters.
  • Perform conventional welding, MIG, TIG, OxyAcet.
  • Ensure quality repairs are made while meeting stringent FRA guidelines.
  • Show more

Automotive services manager vs lead mechanic skills

Common automotive services manager skills
  • Customer Complaints, 24%
  • Strong Customer Service, 12%
  • Repeat Business, 8%
  • Quality Service, 7%
  • Customer Inquiries, 7%
  • Vehicle Repairs, 7%
Common lead mechanic skills
  • Hand Tools, 9%
  • Preventive Maintenance, 8%
  • HVAC, 6%
  • Electrical Systems, 4%
  • Mechanical Equipment, 4%
  • Hydraulic Systems, 4%

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