Post job

Automotive services manager vs maintenance manager

The differences between automotive services managers and maintenance managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an automotive services manager and a maintenance manager. Additionally, a maintenance manager has an average salary of $72,269, which is higher than the $50,282 average annual salary of an automotive services manager.

The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for a maintenance manager are OSHA, customer service, and plumbing.

Automotive services manager vs maintenance manager overview

Automotive Services ManagerMaintenance Manager
Yearly salary$50,282$72,269
Hourly rate$24.17$34.74
Growth rate6%7%
Number of jobs115,10861,748
Job satisfaction--
Most common degreeAssociate Degree, 34%Bachelor's Degree, 41%
Average age4949
Years of experience44

What does an automotive services manager do?

Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.

What does a maintenance manager do?

A maintenance manager's role is to lead and oversee the workflow and workforce involved in the upkeep of a building or establishment. Duties include ensuring that all aspects are operational and in good condition. Some of the responsibilities of a maintenance manager are to supervise all installation and repairs in the building, arrange schedules for regular inspection, devise strategies, obtain cost-effective materials, and hire trustworthy contractors. Furthermore, maintenance managers must coordinate with all workforce involved and ensure that all operations adhere to the company's policies and regulations.

Automotive services manager vs maintenance manager salary

Automotive services managers and maintenance managers have different pay scales, as shown below.

Automotive Services ManagerMaintenance Manager
Average salary$50,282$72,269
Salary rangeBetween $35,000 And $72,000Between $47,000 And $109,000
Highest paying CitySan Jose, CASacramento, CA
Highest paying stateNew JerseyNew Jersey
Best paying companyBelle TireBP America Inc
Best paying industryAutomotiveGovernment

Differences between automotive services manager and maintenance manager education

There are a few differences between an automotive services manager and a maintenance manager in terms of educational background:

Automotive Services ManagerMaintenance Manager
Most common degreeAssociate Degree, 34%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Automotive services manager vs maintenance manager demographics

Here are the differences between automotive services managers' and maintenance managers' demographics:

Automotive Services ManagerMaintenance Manager
Average age4949
Gender ratioMale, 91.4% Female, 8.6%Male, 94.0% Female, 6.0%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2%Black or African American, 8.3% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.9% American Indian and Alaska Native, 1.2%
LGBT Percentage4%4%

Differences between automotive services manager and maintenance manager duties and responsibilities

Automotive services manager example responsibilities.

  • Manage all aspects of the Chrysler automotive service department.
  • Manage vendor relationships to include outsource contracted services, contractors and maintain establish SLA's as needed.
  • Manage employees and make sure the store and sales and orders go smoothly and run up to operation.
  • Lead all Chrysler service departments to 5-Star rating in 2000 (no stores have qualified in 15 years prior).
  • Manage all warranty relate expenses and enforce Honda's warranty policy and procedure.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Show more

Maintenance manager example responsibilities.

  • Select, contract, and manage vendors for MRO supplies or specialize maintenance services.
  • Maintain OEE on all equipment to achieve run performance goals and to produce 500MM pounds of finish product a year.
  • Arrange and schedule preventative and predictive maintenance activities to ensure maximum plant operational effectiveness using the CMMS system.
  • Reduce conversion expenses for plant maintenance by developing and implementing cost control strategies and the implementation CMMS base preventive maintenance program.
  • Implement vending machines plant wide for small electronic switches and cables.
  • Head of the maintenance department for a busy plastics sheeting extrusion plant.
  • Show more

Automotive services manager vs maintenance manager skills

Common automotive services manager skills
  • Customer Complaints, 24%
  • Strong Customer Service, 12%
  • Repeat Business, 8%
  • Quality Service, 7%
  • Customer Inquiries, 7%
  • Vehicle Repairs, 7%
Common maintenance manager skills
  • OSHA, 7%
  • Customer Service, 6%
  • Plumbing, 6%
  • HVAC, 6%
  • Continuous Improvement, 5%
  • CMMS, 4%

Browse installation, maintenance and repair jobs