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Automotive services manager vs maintenance supervisor

The differences between automotive services managers and maintenance supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an automotive services manager and a maintenance supervisor. Additionally, a maintenance supervisor has an average salary of $57,674, which is higher than the $50,282 average annual salary of an automotive services manager.

The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for a maintenance supervisor are plumbing, HVAC, and customer service.

Automotive services manager vs maintenance supervisor overview

Automotive Services ManagerMaintenance Supervisor
Yearly salary$50,282$57,674
Hourly rate$24.17$27.73
Growth rate6%5%
Number of jobs115,10886,333
Job satisfaction-3
Most common degreeAssociate Degree, 34%Bachelor's Degree, 27%
Average age4949
Years of experience44

What does an automotive services manager do?

Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.

What does a maintenance supervisor do?

A maintenance supervisor is responsible for directing and managing the overall maintenance department, inspecting the safety of operation equipment, and ensuring that everyone follows the standards and regulatory procedures to keep the production area safe and efficient. Maintenance supervisor duties also include delegating tasks to the maintenance personnel, evaluating the site condition regularly, reviewing inventory, and requesting stocks as necessary. They must also keep track of incident reports and connect with the operations management for any concerns and recommendations.

Automotive services manager vs maintenance supervisor salary

Automotive services managers and maintenance supervisors have different pay scales, as shown below.

Automotive Services ManagerMaintenance Supervisor
Average salary$50,282$57,674
Salary rangeBetween $35,000 And $72,000Between $41,000 And $79,000
Highest paying CitySan Jose, CARichmond, CA
Highest paying stateNew JerseyAlaska
Best paying companyBelle TireCVR Energy
Best paying industryAutomotiveAutomotive

Differences between automotive services manager and maintenance supervisor education

There are a few differences between an automotive services manager and a maintenance supervisor in terms of educational background:

Automotive Services ManagerMaintenance Supervisor
Most common degreeAssociate Degree, 34%Bachelor's Degree, 27%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Automotive services manager vs maintenance supervisor demographics

Here are the differences between automotive services managers' and maintenance supervisors' demographics:

Automotive Services ManagerMaintenance Supervisor
Average age4949
Gender ratioMale, 91.4% Female, 8.6%Male, 95.0% Female, 5.0%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2%Black or African American, 8.3% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.9% American Indian and Alaska Native, 1.2%
LGBT Percentage4%4%

Differences between automotive services manager and maintenance supervisor duties and responsibilities

Automotive services manager example responsibilities.

  • Manage all aspects of the Chrysler automotive service department.
  • Manage vendor relationships to include outsource contracted services, contractors and maintain establish SLA's as needed.
  • Manage employees and make sure the store and sales and orders go smoothly and run up to operation.
  • Lead all Chrysler service departments to 5-Star rating in 2000 (no stores have qualified in 15 years prior).
  • Manage all warranty relate expenses and enforce Honda's warranty policy and procedure.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Maintenance supervisor example responsibilities.

  • Maintain OEE on all equipment to achieve run performance goals and to produce 500MM pounds of finish product a year.
  • Complete plumbing, electrical, general maintenance and re-key requirements.
  • Complete preventative maintenance and repair of electrical and plumbing systems.
  • Control all maintenance relate documentation including work orders and preventative maintenance, utilizing MP2 CMMS software.
  • Develop employee relations programs and enforce OSHA safety regulations; continually advance the effectiveness of safety programs and promote safety operations.
  • Replace motors, ball screws, pumps, drives, and encoders.
  • Show more

Automotive services manager vs maintenance supervisor skills

Common automotive services manager skills
  • Customer Complaints, 24%
  • Strong Customer Service, 12%
  • Repeat Business, 8%
  • Quality Service, 7%
  • Customer Inquiries, 7%
  • Vehicle Repairs, 7%
Common maintenance supervisor skills
  • Plumbing, 10%
  • HVAC, 10%
  • Customer Service, 8%
  • OSHA, 6%
  • Ladders, 3%
  • General Maintenance, 3%

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