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The differences between automotive services managers and technical supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an automotive services manager and a technical supervisor. Additionally, a technical supervisor has an average salary of $89,670, which is higher than the $50,282 average annual salary of an automotive services manager.
The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for a technical supervisor are customer service, customer satisfaction, and patient care.
| Automotive Services Manager | Technical Supervisor | |
| Yearly salary | $50,282 | $89,670 |
| Hourly rate | $24.17 | $43.11 |
| Growth rate | 6% | 8% |
| Number of jobs | 115,108 | 83,226 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 34% | Bachelor's Degree, 46% |
| Average age | 49 | 49 |
| Years of experience | 4 | 4 |
Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.
A technical supervisor is a leader who offers hands-on leadership for the staff members. Technical supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders. Their skills include leadership, confidence, problem-solving, empathy, and strong communication skills. They should also be compassionate, be able to manage time, and a problem solver.
Automotive services managers and technical supervisors have different pay scales, as shown below.
| Automotive Services Manager | Technical Supervisor | |
| Average salary | $50,282 | $89,670 |
| Salary range | Between $35,000 And $72,000 | Between $63,000 And $126,000 |
| Highest paying City | San Jose, CA | Sunnyvale, CA |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Belle Tire | SE2 |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between an automotive services manager and a technical supervisor in terms of educational background:
| Automotive Services Manager | Technical Supervisor | |
| Most common degree | Associate Degree, 34% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between automotive services managers' and technical supervisors' demographics:
| Automotive Services Manager | Technical Supervisor | |
| Average age | 49 | 49 |
| Gender ratio | Male, 91.4% Female, 8.6% | Male, 78.7% Female, 21.3% |
| Race ratio | Black or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2% | Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.8% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 4% | 4% |