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Automotive services manager vs technical supervisor

The differences between automotive services managers and technical supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an automotive services manager and a technical supervisor. Additionally, a technical supervisor has an average salary of $89,670, which is higher than the $50,282 average annual salary of an automotive services manager.

The top three skills for an automotive services manager include customer complaints, strong customer service and repeat business. The most important skills for a technical supervisor are customer service, customer satisfaction, and patient care.

Automotive services manager vs technical supervisor overview

Automotive Services ManagerTechnical Supervisor
Yearly salary$50,282$89,670
Hourly rate$24.17$43.11
Growth rate6%8%
Number of jobs115,10883,226
Job satisfaction--
Most common degreeAssociate Degree, 34%Bachelor's Degree, 46%
Average age4949
Years of experience44

What does an automotive services manager do?

Automotive service manager duties include greeting customers and interacting with them to understand their vehicular problems. They drive the vehicle with the customer and the technician to gain firsthand knowledge of the possible vehicular problems. They estimate all costs, including the services and repair costs, also spare parts if needed, and educate customers on vehicle maintenance to avoid troubles and problems. It is part of their job to maintain a record of repairs and services of vehicles accepted and completed on a daily basis to ensure the delivery of vehicles to customers at the agreed time. Moreover, ensuring customer satisfaction is achieved through effective services and repairs.

What does a technical supervisor do?

A technical supervisor is a leader who offers hands-on leadership for the staff members. Technical supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders. Their skills include leadership, confidence, problem-solving, empathy, and strong communication skills. They should also be compassionate, be able to manage time, and a problem solver.

Automotive services manager vs technical supervisor salary

Automotive services managers and technical supervisors have different pay scales, as shown below.

Automotive Services ManagerTechnical Supervisor
Average salary$50,282$89,670
Salary rangeBetween $35,000 And $72,000Between $63,000 And $126,000
Highest paying CitySan Jose, CASunnyvale, CA
Highest paying stateNew JerseyNew Jersey
Best paying companyBelle TireSE2
Best paying industryAutomotiveManufacturing

Differences between automotive services manager and technical supervisor education

There are a few differences between an automotive services manager and a technical supervisor in terms of educational background:

Automotive Services ManagerTechnical Supervisor
Most common degreeAssociate Degree, 34%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Automotive services manager vs technical supervisor demographics

Here are the differences between automotive services managers' and technical supervisors' demographics:

Automotive Services ManagerTechnical Supervisor
Average age4949
Gender ratioMale, 91.4% Female, 8.6%Male, 78.7% Female, 21.3%
Race ratioBlack or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 15.7% Asian, 2.1% White, 68.2% American Indian and Alaska Native, 1.2%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 2.1% White, 67.8% American Indian and Alaska Native, 1.2%
LGBT Percentage4%4%

Differences between automotive services manager and technical supervisor duties and responsibilities

Automotive services manager example responsibilities.

  • Manage all aspects of the Chrysler automotive service department.
  • Manage vendor relationships to include outsource contracted services, contractors and maintain establish SLA's as needed.
  • Manage employees and make sure the store and sales and orders go smoothly and run up to operation.
  • Lead all Chrysler service departments to 5-Star rating in 2000 (no stores have qualified in 15 years prior).
  • Manage all warranty relate expenses and enforce Honda's warranty policy and procedure.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Technical supervisor example responsibilities.

  • Direct and manage QC of external seismic projects at contractors, including time and depth projects.
  • Support 24/7 operation, managing a team of support personnel who troubleshoot technical issues and monitor systems.
  • Lead team for prototyping communication framework.
  • Facilitate, negotiate and project manage data mapping efforts to develop multiple interface agreements between ordering and provisioning systems.
  • Manage the CPU assembly process development projects including budget and resource requirements, along with scheduling, and specification generation.
  • Suggest appropriate products or chemistry adjustments to achieve specific steel grade and metallurgical specifications for electric-arc furnace and basic oxygen furnace.
  • Show more

Automotive services manager vs technical supervisor skills

Common automotive services manager skills
  • Customer Complaints, 24%
  • Strong Customer Service, 12%
  • Repeat Business, 8%
  • Quality Service, 7%
  • Customer Inquiries, 7%
  • Vehicle Repairs, 7%
Common technical supervisor skills
  • Customer Service, 14%
  • Customer Satisfaction, 7%
  • Patient Care, 6%
  • Preventative Maintenance, 6%
  • PET, 5%
  • Patients, 5%

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