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Banquet server jobs in Waterloo, IA

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  • Food & Beverage Server, Indoor Golf Simulator

    Elmcrest Country Club 3.4company rating

    Banquet server job in Cedar Rapids, IA

    Become a key part of the Elmcrest Country Club experience! We're seeking energetic and customer-focused individuals to join our team as Indoor Golf Food & Beverage Servers, enhancing our golfers' day with exceptional service. What You'll Do: Provide friendly and efficient food and beverage service to golfers from our Indoor Golf Learning Center. Prepare and serve a variety of beverages, including cocktails, beer, and soft drinks, as well as delicious snacks and bar food. Handle cash and card transactions accurately and efficiently. Maintain a clean and organized work environment, including setting up and closing down concessions and the beverage cart. Deliver exceptional customer service, ensuring a positive and memorable experience for all guests. Proactively engage with golfers to ensure their needs are met.
    $24k-27k yearly est. 35d ago
  • Banquet Server (Part -Time)- DoubleTree by Hilton Cedar Rapids Convention Complex

    Hilton 4.5company rating

    Banquet server job in Cedar Rapids, IA

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment** EOE/AA/Disabled/Veterans The DoubleTree Cedar Rapids is looking for a Banquet Server to join the Food and Beverage Team! Fantastic opportunity if you're looking for a flexible part-time position and want to get your foot in the door in the F&B industry. Classification\: Part-Time Shift: Various - we're flexible and can work with your schedule What will I be doing? As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Set banquet tables to meet function specifications Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments Ensure menu knowledge Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area Ensure guest satisfaction throughout the meal service Respond to guest requests in a friendly, timely, and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. The starting pay for this position is $15.50 per hour Food & Beverage experience is preferred Must be able to work a flexible schedule that will include early mornings, evenings, weekends and holidays
    $15.5 hourly Auto-Apply 60d+ ago
  • Banquet Server | Part-Time | Waterloo Convention Center

    Oak View Group 3.9company rating

    Banquet server job in Waterloo, IA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role will pay an hourly wage of $12 to $15, plus tips. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Ability to read and understand Banquet Event Orders. Ability to carry at least 8 entrees per tray. Provide fine dining level food and beverage service to guests for all events consistent with WCC standards of service. Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met. Setup and maintain both food and beverage stations in various locations throughout the building consistent with WCC standards of service. Maintain and inventory for both food and beverage stations. Maintain all event areas and front of house staging areas in a tidy and organized manner. Participate in both setup and cleanup of food and beverage service items. Ability to work independently during slower times Perform safe work by helping to provide a safe and clean work environment. Have a high level of social contact. Ability to work closely with staff and deal often with patrons. Ability to work a flexible schedule, including nights, weekends and select holidays. Must be detail oriented to ensure that work is accurate and complete. Ability to mutli-task. Ability to handle and move objects. Must have a customer-focused, positive and professional attitude. Ability to read with oral and written communications skills in the English language. Knowledge of basic arithmetic (addition, subtraction, multiplication and division). Must be able to stand for extend periods of time. Ability to bend, stretch, twist or reach out with the body, arms and/or legs. Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often. Must be punctual with consistent attendance. Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies. Qualifications High School diploma or equivalent GED strongly preferred. Equivalent experience may be substituted. Minimum of one (1) year of work experience in events, banquets or restaurants preferred. Must be at least eighteen years of age to serve alcoholic drinks. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly Auto-Apply 5d ago
  • Host/Hostess

    Perkins Restaurants 4.2company rating

    Banquet server job in Marshalltown, IA

    We are looking for HOST/HOSTESS - Dinner/Nights/Weekends - 3 pm - 12 am Availability BE A PART OF OUR SUCCESS! Benefits & Perks: * Educational Assistance with DeVry University with complimentary laptop * Immediate Family Members are also eligible * Competitive Pay with Service Award Incentive * Get paid daily through Daily Pay! * Comprehensive Health Benefits including Medical, Dental, Vision, and more!* * 401(k) retirement savings with company match * Flexible Schedule * All you can eat pancakes + meal discounts! * Employee Discount Program * Development Pathway: Step by step process to grow your career * 3 College Credits hours for completing manager training Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value. Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! Position Description As a Host(ess), you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty. Responsibilities: * Reports to work well groomed, in proper and clean uniform and practices good personal hygiene. * Uses greeting, seating, and waiting list procedures. * Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks. * Maintains cleanliness standards and stocks for the reception area and restrooms. * Accurately processes all guest checks with no cash overages or shortages. * Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. * Provides assistance to pantry maintenance and pre-rush organization. * Provides assistance to all servers and bus persons in order to execute Perkins service standards. * Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability. * Ensures that the cash register and cash register area are stocked with all needed items. * Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc. * Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness. * Has sufficient knowledge of menu to execute suggestive selling techniques with all guests. * Maintains cleanliness of bakery cases and restocks. * Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests. * Bags/boxes any products according to standards. Qualifications: * Basic skills such as sanitation, safety, and customer service taught through in-house training * Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register * Must be able to communicate clearly Physical Requirements / Environment / Work Conditions: * Must have high level of mobility/flexibility * Must be able to work irregular hours under heavy stress/pressure during peak times * Must possess a high level of coordination * Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet * Must be able to fit through an opening 30" wide * Requires frequent reaching, bending, pushing and pulling * Exposure to heat, steam, smoke, cold and odors * Requires continual standing and walking Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required. Compensation: $13.25 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
    $13.3-16 hourly 60d+ ago
  • Restaurant Server

    Marion 3.4company rating

    Banquet server job in Marion, IA

    HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:Bringing Friends and Families Together over Delicious Food Served from the Heart.At Huddle House, we believe it's “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.JOB SUMMARYThe Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.RESPONSIBILITIES Report to work on time in a clean and complete proper uniform Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.” Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table Using proper, approved abbreviations and submit tickets to the cook's station Deliver food in a timely manner to the customer when food is ready Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over Complete the position checklist while stocking and preparing the unit for the next shift Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products Know and follow the Huddle House steps of service with each and every guest to maximize shift sales QUALIFICATIONS Excellent customer service skills Ability to communicate effectively with all restaurant staff Some previous restaurant experience preferred “Can do” attitude and willingness to be at your during your shift OUR VALUES Commitment to Excellence Work Hard Teamwork Make a Difference Have Fun Compensation: $10.00 - $80.00 per day HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it's “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.
    $17k-26k yearly est. Auto-Apply 60d+ ago
  • Restaurant Server for Nights and Weekends

    Cyhawk Hospitality

    Banquet server job in Waterloo, IA

    Replies within 24 hours Perkins Restaurant is now hiring Servers for nights and evenings at our Perkins Restaurant in Waterloo. Stop in any time to apply at: 4045 Hammond Ave. - Waterloo Benefits of working for us include: 1. Supportive ownership that believes in family 2. Closed on Christmas Day 3. Yearly anniversary checks for continued employment* 4. Free Employee Meals and family discounts* 5. Competitive wages for your experience 6. Paychecks delivered weekly 7. Flexible hours & schedules 8. Structured training program for all positions 9. Referral bonus for great employees who recruit other great employees 10. Career path that rewards you financially for your advancement within the company*Ask manager for details SUMMARY OF POSITION Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. POSITION ACTIVITIES AND TASKS Guest Interactions Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene. Greets guest in a courteous and respectable way when seated at station. Welcomes guests immediate upon seating with a non-scripted greeting Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests' needs. Deliver Hot Food - Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately. Deliver Perkins Service - Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience. Clean - Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties. Attends to any additional guests' needs or requests Maintains dining area - pre-bussing, detailing etc. Maintains cleanliness of his/her stations and pantry. Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. Processes Orders Writes guest check and/or operates POS equipment pursuant to company policies. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Assists Team Members Maintains service stations, garnish line, service bar and common areas of the restaurant Restocks service station with glasses, tea, ice and plates Restocks garnish line Fills condiments Sorts, polishes and rolls silverware Cleans mirrors and artifacts Runs food for all servers to ensure hot food is served hot Maintains cleanliness of dining room, and pantry area. DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
    $15k-27k yearly est. Auto-Apply 60d+ ago
  • Host-Hostess

    Granite City 3.6company rating

    Banquet server job in Cedar Rapids, IA

    Role Description: We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants! Responsibilities: * You love a job where you can interact with people and make their day * Teamwork is important to you. You are enthusiastic and upbeat * A great host can work quickly, multi-task and communicate well with others * You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference Qualifications: * Ability to amaze guests with your exceptional hospitality skills * Demonstrated Time Management excellence Receive pay that grows along with countless career growth opportunities. Come join our team!
    $21k-28k yearly est. 54d ago
  • Host / Hostess

    Carlos O'Kelly's

    Banquet server job in Marion, IA

    Job Description Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. We started Carlos O'Kelly's in 1981, and since then have been serving up Mex From Scratch, oven-baked dishes becoming known for our legendary margarita's, house-made chips and famous queso and salsa. Here, the spirit of generosity and the flavor of celebration is shared by all who gather around the table. Our guiding value is “Pouring out Generosity”. Role: Host Invitation: To make a difference by loving people with a bright smile. You'll be responsible for enthusiastically greeting guests as they arrive and depart from the restaurant. You'll assist guests to their seats and maintain the overall guest flow of the restaurants -- all with a caring sense of hospitality so whether a guest is starting or ending their experience, it's in a positive way. Specific Functions and Duties: Opens door for guests arriving and departing. (40%*) Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. (35%*) Manages the Wait List when the restaurant is full. (10%*) Provides guest assistance to servers as needed. (5%*) Maintains a clean and organized work area and completes cleaning as assigned. (5%*) Fills out the feature board and inflates balloons. (5%*). Qualification Standards: A desire to care for others, grow, and learn. A positive attitude. Reading, writing and verbal communication skills required. Mobility required during the entire shift. Transports and carries objects (such as high-chair) up to 15 pounds up to 15 times a shift. Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant. Physical Requirements: There are physical demands that come with this role. To be successful in this role you'll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities. Thrive Restaurant Group is an Equal Opportunity Employer. In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.
    $20k-27k yearly est. 6d ago
  • Bartenders

    O'Charley's Team Members

    Banquet server job in Marion, IA

    TAKING CARE OF OUR GUESTS BARTENDER RESPONSIBILITIES At O'Charley's, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O'Charley's. You were hired because you showed us that you have “A Passion to Serve” - the desire to ensure our guests have a memorable experience every time they visit. Our guests are the reason for our existence. Your paycheck will say O'Charley's, but our guests are your true employers. RESPONSIBILITIES As a bartender, your first responsibility is to be an effective SALESPERSON. You must understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items. Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In order to accomplish this, you must: 1. Make each guest feel appreciated through accommodating actions. 2. Practice the “Hospitality Halo” with everyone within a six-foot radius (smile, step aside, speak first) - A friendly attitude is essential in building good rapport with guests and fellow team members. Most importantly, be polite to all guests and team members. 3. Work as a team with all O'Charley's team members. 4. Communicate clearly and enthusiastically with guests and team members - have an outgoing attitude and retain your self-composure at all times. No matter how busy you are, guests must be treated with concern for their needs or interests as if each is the only guest in the restaurant. 5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your guests in a timely manner, according to the guest's perfect pace. Stay organized, being able to think and act quickly and effectively, and have a sense of urgency. 6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve guests effectively. 7. Have a thorough knowledge of bar accounting procedures. 8. Have a thorough knowledge of drink making techniques and recipes; use this knowledge to prepare quality drinks for servers and guests. 9. Maintain general appearance of bar through cleaning and stocking. Take pride in your personal appearance and the appearance of your work area. 10. Ensure “Perfect Drink” presentations before items are delivered to guests. While we are all responsible for ensuring our guests have a great experience, there are going to be times when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to correct it. It is imperative that all guests leave knowing we cared about their individual situation, that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a win-win situation. Knowledge Requirements Guest relations | Liquor knowledge | Menu knowledge Service Sequences | Alcohol awareness | Point of Sale operation Quality service and standards | Recipes and Garnishes | Money handling Floor plan | Specials | Sidework duties Physical Able to serve alcohol according to state law. Able to speak, read, write and understand the primary language of the work location. Able to perform simple mathematical calculations in regard to money handling. Able to stand and exert well-paced mobility for periods up to five (5) hours in length. Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds. TAKING CARE OF OUR GUESTS BARTENDER RESPONSIBILITIES At O'Charley's, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O'Charley's. You were hired because you showed us that you have “A Passion to Serve” - the desire to ensure our guests have a memorable experience every time they visit. Our guests are the reason for our existence. Your paycheck will say O'Charley's, but our guests are your true employers. RESPONSIBILITIES As a bartender, your first responsibility is to be an effective SALESPERSON. You must understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items. Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In order to accomplish this, you must: 1. Make each guest feel appreciated through accommodating actions. 2. Practice the “Hospitality Halo” with everyone within a six-foot radius (smile, step aside, speak first) - A friendly attitude is essential in building good rapport with guests and fellow team members. Most importantly, be polite to all guests and team members. 3. Work as a team with all O'Charley's team members. 4. Communicate clearly and enthusiastically with guests and team members - have an outgoing attitude and retain your self-composure at all times. No matter how busy you are, guests must be treated with concern for their needs or interests as if each is the only guest in the restaurant. 5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your guests in a timely manner, according to the guest's perfect pace. Stay organized, being able to think and act quickly and effectively, and have a sense of urgency. 6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve guests effectively. 7. Have a thorough knowledge of bar accounting procedures. 8. Have a thorough knowledge of drink making techniques and recipes; use this knowledge to prepare quality drinks for servers and guests. 9. Maintain general appearance of bar through cleaning and stocking. Take pride in your personal appearance and the appearance of your work area. 10. Ensure “Perfect Drink” presentations before items are delivered to guests. While we are all responsible for ensuring our guests have a great experience, there are going to be times when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to correct it. It is imperative that all guests leave knowing we cared about their individual situation, that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a win-win situation. Knowledge Requirements Guest relations | Liquor knowledge | Menu knowledge Service Sequences | Alcohol awareness | Point of Sale operation Quality service and standards | Recipes and Garnishes | Money handling Floor plan | Specials | Sidework duties Physical Able to serve alcohol according to state law. Able to speak, read, write and understand the primary language of the work location. Able to perform simple mathematical calculations in regard to money handling. Able to stand and exert well-paced mobility for periods up to five (5) hours in length. Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds.
    $18k-28k yearly est. 60d+ ago
  • Banquet Set Up

    CR Hotel #1

    Banquet server job in Cedar Rapids, IA

    The Banquet Set Up primary role is to prepare and organize all attributes for special functions and events, while ensuring Brand Standards and Banquet Department operating procedures are being followed. The Banquet Set Up will help with event preparation and clean up the area being used for an event. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Set up and breakdown banquet meeting space per Event Order instructions, including tables, table complements (salt, pepper, sugar, breadsticks, etc.), table linens, table settings, center pieces, dishes, audio-visual equipment, and all other event provisions. Help with expected demand preparations, Table setting, utensil-plating, and center pieces Assist Banquet Manager with any pre-event needs. Monitor and maintain cleanliness, sanitation, and organization of banquet spaces, before, during and after events. Provide excellent customer service to all guests that you may come in contact with. Communicate with Banquet Manager as well as other banquet staff. See to the comfort of guests by making sure that all pre-event needs are taken care of. Double check all documentation to make sure every aspect of event is correct. Hold to company and Brand standards. Support other staff to ensure guest satisfaction. Observe Health Department guidelines for food handling and sanitation. Manage audio-visual equipment needed for all events. Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management. All other duties as assigned. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. JOB REQUIREMENTS Customer Service-centric. Knowledge of catering practices. Ability to work quickly and as a team in a fast-paced environment. Ability to meet the physical demands of the job, staying on your feet for extended periods of time, climbing stairs, carrying heavy weights. Can work on own as well as part of a team. Performs work well with speed, accuracy, and attention to detail. Able to work well in stressful, high-pressure situations. Maintains a good energy level despite demands of the day. Ability to maintain confidentiality of guest information. Clear and thorough communication skills. Excellent problem-solving skills. Ability to follow directions thoroughly and work with minimal supervision. Willing and able to work early mornings, late evenings, weekends and holidays; available for flexible scheduling to meet the needs of the department. Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents. EDUCATION and/or EXPERIENCE High School education or GED required to accomplish the essential functions of this job. Previous experience for medium to large groups preferred. Knowledge of catering practices preferred. COMPANY VALUES Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results. Build Relationships for Life. At Work. At Home. In the Community. Solve It. Deliver results through innovation, creative thinking, and problem solving. Have Fun. Perform at Your Best. Celebrate Successes.
    $19k-26k yearly est. 55d ago
  • Server/Waitstaff at Tommy's West Restaurant

    Tommy's West Restaurant 3.7company rating

    Banquet server job in Cedar Rapids, IA

    Job Description Tommy's West Restaurant in Cedar Rapids, IA is looking for one server/waitstaff to join our 26 person strong team. We are located on 393 Edgewood Rd Nw. Our ideal candidate is attentive, motivated, and hard-working. Responsibilities Setting the table Presenting the menu and helping customers select food Delivering food to tables Delivering a great customer experience Qualifications Ability to listen and communicate effectively Able to multitask efficiently Strong organizational skills Experience as a Server, Waitress, or Waiter a plus We are looking forward to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $17k-24k yearly est. 11d ago
  • Bartender | Full Time | Radisson Hotel | Cedar Rapids

    OCI Hospitality

    Banquet server job in Cedar Rapids, IA

    Job Description Join Our Team as a Full-Time Bartender at Radisson Cedar Rapids! Radisson Cedar Rapids is actively seeking a talented full-time Bartender to bring energy and hospitality to our Lobby Bar. We're looking for someone who truly understands the art of bartending-creating memorable experiences and genuine connections with every guest. What's exciting about this role? Work in our stylish Lobby Bar five nights a week. Be part of shaping the future of our bar as the hotel undergoes an exciting renovation. Join a dynamic property featuring 220 guest rooms, a full-service restaurant and bar, and 28,000 sq. ft. of meeting space. If you're passionate about hospitality and love crafting exceptional guest experiences, we'd love to hear from you! Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Prepares condiments for appropriate garnishment of beverages Presents appropriate menus and informs guests of current specials and promotions Verifies age requirements are met for purchase of alcohol as needed Prepares beverages according to standard operating procedures Operates restaurant and bar related equipment including the cash register, point of sale system and telephone Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients Operates three compartment sinks or dish tank for cleaning glassware Maintains hand soap and hand towels at hand wash stations Processes payment transactions following established procedures Identifies when a customer has reached his/her alcohol consumption limit Stocks and maintains beer, wine, and liquor inventories to ensure efficient operations Assists in monitoring and upholding policies and procedures for safety of guests and team members Assists in maintaining cleanliness throughout the department Assists team members and other departments as needed to contribute to operational efficiency Performs additional responsibilities as assigned by leadership Qualifications Must meet minimum age requirement as defined by state law Strong communication and interpersonal skills Ability to handle stressful situations with poise and professionalism Conduct work-related functions in a professional manner
    $18k-28k yearly est. 1d ago
  • Bartender

    Bbqholdingscareersite

    Banquet server job in Cedar Rapids, IA

    Role Description: We are looking for dynamic Bartenders who strive to deliver unforgettable drinks to our guests. We make every visit a celebration. In this role, you will ensure that our guests are having an unforgettable visit. Responsibilities: Teamwork, thinking ahead and learning the beer and liquor selections will be the keys to your success A great bartender can work quickly, multi-task and communicate well with others You will be a great addition to an amazing work environment where people are well trained, respectful, safety conscious and excited to come to work each day Qualifications: Ability to amaze guests with your exceptional beer knowledge Two years of related experience preferred Demonstrated Time Management excellence High School education or higher preferred Bilingual preferred
    $18k-28k yearly est. 11h ago
  • Bartender - Cedar Rapids

    Spare Time Entertainment 4.0company rating

    Banquet server job in Cedar Rapids, IA

    Job Responsibilities Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.). Serve guests utilizing Spare Time Entertainment's Steps of Service. Demonstrate knowledge of all menus, with the ability to make suggestions. Promote knowledge of the location's features and upcoming events. Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes as well as adheres to Spare Time Entertainment's recipe and pouring guidelines. Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly. Busing tables in restaurant area and returning used dishes to dish washing area. Help with food preparation, when necessary. Adhere to all food safety and quality regulations. Assist with waste control. Patrol assigned section to respond to guest's needs and take action to correct any concerns. Always review guest's identification and monitors alcohol consumption, adhering strictly to the Spare Time Entertainment Policy, state policy and local law. Able to recognize the signs of intoxication and actions to be taken with intoxicated guests. Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change. Provide all required complimentary shift paperwork with settlement in a consistent and organized manner. Complete shift opening and closing duties. Maintain clean equipment and working areas by following the restaurant's preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes. Keep products and areas organized and restocked as needed. Communicate any inventory shortages to supervisor. Maintain current certifications required by state and those offered by Spare Time Entertainment. Report all company violations to management. Other duties and assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Qualifications High school diploma preferred. 2+ years previous waitstaff and or bartending experience preferred. SERVSafe and/or TIPS certification preferred or required if mandated by the state. Work Environment The noise level can be loud and may contain lighting effects such as lasers and strobes. This job requires working with large crowds and children. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand and walk for extended periods of time and able to lift 50 pounds. This position regularly requires long hours and frequent weekend work.
    $17k-28k yearly est. 60d+ ago
  • Beverage Bartender

    Meskwaki Bingo Casino Hotel 3.9company rating

    Banquet server job in Tama, IA

    Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay, and much more! Non-Safety Sensitive _____________________________________________________________________________ Job Summary To prepare and serve guests alcoholic and non-alcoholic beverages in a responsible and professional manner. Essential Job Duties Provide timely, friendly and courteous service of all beverages. Make every effort to ensure absolute guest satisfaction/provide outrageous guest service. Adhere to Bartender Service Standards. Follow established recipes for mixing cocktails. Present cocktail in assigned glassware/cup. Deter guest intoxication by monitoring number of alcoholic beverages served and visible signs of intoxication. Comply with the F& B Department Alcoholic Beverages Policies and Procedures. Maintain complete knowledge of beverage offerings/menu and related prices. Comply with sales transaction processing and reporting procedures. Process gaming point redemption purchases on the POS System utilizing a guest's Club Meskwaki Card in accordance with established procedures. Adhere to Food & Beverage Variance Policy. Maintain clean, well-stocked and orderly bar. Answer guest questions correctly concerning F&B venues, casino promotions, etc. Respond to guest complaints in a professional manner. Notify shift supervisor immediately of any/all complaints. Report to shift supervisor immediately any guest that appears intoxicated. Display flexibility needed to meet beverage work schedule demands. Share tips fairly with bar backs and other bartenders. Report tips earned in accordance with Company Policy and Federal regulations. Assume responsibility for knowledge of all information included in beverage Memo Book. Communicate and network effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Comply with all departmental safety regulations, using safety equipment as required. Supplemental Job Duties 1. Attends all required meetings and training sessions. 2. Assist bar backs and cocktail servers as needed. 3. Maintain confidentiality. 4. Performs other job related duties as assigned. Physical Requirements/Working Conditions May be exposed to loud and continual noise levels and a smoke filled environment. Frequent lifting and carrying up to 25 pounds will be required with occasional periods of lifting and carrying up to 50 pounds. Must be able to stand/walk for prolonged periods of time. Requires frequent bending, squatting, reaching above shoulder level, balancing, and pushing or pulling equipment. Continuous exposure to cleaning chemicals. Must comply with company and departmental appearance standards (wear approved uniform; no extreme hairstyles or jewelry; clean hands, fingernails and hair; no offensive or excessive tattoos visible to guests; no chewing gum or smoking cigarettes while working; no overpowering colognes; etc.). Minimum Job Qualifications Knowledge/Education/Work Experiences : Must be at least 21years of age. Previous alcoholic beverage service experience preferred. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities : Must be able to effectively communicate, both written and verbal, with other members of the staff and guests. Must have basic math skills and ability to count money and make change correctly. Must be able to read and understand written polices, procedures, etc. Must be able to communicate effectively with fellow staff members. Must be reliable, courteous and friendly and be able to work directly with the general public. Must be flexible with shift and days off. Must be able to handle busy and stressful situations. Must be able to meet all non-supervisory training and education requirements. Preference : Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.
    $18k-29k yearly est. Auto-Apply 17d ago
  • Food & Beverage Server, Indoor Golf Simulator

    Elmcrest Country Club 3.4company rating

    Banquet server job in Cedar Rapids, IA

    Job Description Become a key part of the Elmcrest Country Club experience! We're seeking energetic and customer-focused individuals to join our team as Indoor Golf Food & Beverage Servers, enhancing our golfers' day with exceptional service. What You'll Do: Provide friendly and efficient food and beverage service to golfers from our Indoor Golf Learning Center. Prepare and serve a variety of beverages, including cocktails, beer, and soft drinks, as well as delicious snacks and bar food. Handle cash and card transactions accurately and efficiently. Maintain a clean and organized work environment, including setting up and closing down concessions and the beverage cart. Deliver exceptional customer service, ensuring a positive and memorable experience for all guests. Proactively engage with golfers to ensure their needs are met. #hc207132
    $24k-27k yearly est. 7d ago
  • Restaurant Server

    Marion 3.4company rating

    Banquet server job in Marion, IA

    HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it's “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”. JOB SUMMARY The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner. RESPONSIBILITIES Report to work on time in a clean and complete proper uniform Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.” Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table Using proper, approved abbreviations and submit tickets to the cook's station Deliver food in a timely manner to the customer when food is ready Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over Complete the position checklist while stocking and preparing the unit for the next shift Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products Know and follow the Huddle House steps of service with each and every guest to maximize shift sales QUALIFICATIONS Excellent customer service skills Ability to communicate effectively with all restaurant staff Some previous restaurant experience preferred “Can do” attitude and willingness to be at your during your shift OUR VALUES Commitment to Excellence Work Hard Teamwork Make a Difference Dependability HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it's “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.
    $17k-26k yearly est. Auto-Apply 60d+ ago
  • Bartender

    Granite City 3.6company rating

    Banquet server job in Cedar Rapids, IA

    Role Description: We are looking for dynamic Bartenders who strive to deliver unforgettable drinks to our guests. We make every visit a celebration. In this role, you will ensure that our guests are having an unforgettable visit. Responsibilities: * Teamwork, thinking ahead and learning the beer and liquor selections will be the keys to your success * A great bartender can work quickly, multi-task and communicate well with others * You will be a great addition to an amazing work environment where people are well trained, respectful, safety conscious and excited to come to work each day Qualifications: * Ability to amaze guests with your exceptional beer knowledge * Two years of related experience preferred * Demonstrated Time Management excellence * High School education or higher preferred * Bilingual preferred
    $20k-30k yearly est. 54d ago
  • Bartender

    Carlos O'Kelly's

    Banquet server job in Cedar Rapids, IA

    Job Description Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. We started Carlos O'Kelly's in 1981, and since then have been serving up Mex From Scratch, oven-baked dishes becoming known for our legendary margarita's, house-made chips and famous queso and salsa. Here, the spirit of generosity and the flavor of celebration is shared by all who gather around the table. Our guiding value is “Pouring out Generosity”. Role: Bartender Invitation: To make a difference by loving people with food and drinks. You'll be responsible for creating a welcoming bar atmosphere while you serve and interact with guests, mix and serve alcoholic and non-alcoholic drinks as well as food. Specific Functions and Duties: Mixes ingredients such as liquor, soda, water, and fruit juice to prepare alcoholic and non-alcoholic beverages (30%*). Interacts verbally with all bar guests creating a friendly and upbeat atmosphere (20%*). Serves food and drinks to all bar guests (15%*). Completes assigned opening and closing side work (15%*). Slices fruit and vegetable garnishes for drinks (5%*). Presents guest checks to bar patrons. Makes correct change and/or completes any necessary charge card transactions (5%*). Processes employee and/or manager food orders (5%*). Relays food orders to the kitchen via the point-of-sale computerized register system (5%). Qualification Standards: A desire to care for others, grow, and learn. A positive attitude. Able to operate blenders, frozen drink machines and other bar equipment. Stands during the entire shift. Frequent immersion of hands in water every five minutes. Ability to wipe down table tops, table legs, pick up debris off floor and wipe down booth seats in all areas of the restaurant. Transports glass racks cases up to 25 pounds (such as a case of beer) up to 15 times per shift. Reading, writing, basic math and verbal communication skills required. Physical Requirements: There are physical demands that come with this role. To be successful in this role you'll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities. Thrive Restaurant Group is an Equal Opportunity Employer. In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.
    $18k-28k yearly est. 6d ago
  • Beverage Bartender

    Meskwaki Bingo Casino Hotel 3.9company rating

    Banquet server job in Tama, IA

    Job Description Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay, and much more! Non-Safety Sensitive _____________________________________________________________________________ Job Summary To prepare and serve guests alcoholic and non-alcoholic beverages in a responsible and professional manner. Essential Job Duties Provide timely, friendly and courteous service of all beverages. Make every effort to ensure absolute guest satisfaction/provide outrageous guest service. Adhere to Bartender Service Standards. Follow established recipes for mixing cocktails. Present cocktail in assigned glassware/cup. Deter guest intoxication by monitoring number of alcoholic beverages served and visible signs of intoxication. Comply with the F& B Department Alcoholic Beverages Policies and Procedures. Maintain complete knowledge of beverage offerings/menu and related prices. Comply with sales transaction processing and reporting procedures. Process gaming point redemption purchases on the POS System utilizing a guest's Club Meskwaki Card in accordance with established procedures. Adhere to Food & Beverage Variance Policy. Maintain clean, well-stocked and orderly bar. Answer guest questions correctly concerning F&B venues, casino promotions, etc. Respond to guest complaints in a professional manner. Notify shift supervisor immediately of any/all complaints. Report to shift supervisor immediately any guest that appears intoxicated. Display flexibility needed to meet beverage work schedule demands. Share tips fairly with bar backs and other bartenders. Report tips earned in accordance with Company Policy and Federal regulations. Assume responsibility for knowledge of all information included in beverage Memo Book. Communicate and network effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Comply with all departmental safety regulations, using safety equipment as required. Supplemental Job Duties 1. Attends all required meetings and training sessions. 2. Assist bar backs and cocktail servers as needed. 3. Maintain confidentiality. 4. Performs other job related duties as assigned. Physical Requirements/Working Conditions May be exposed to loud and continual noise levels and a smoke filled environment. Frequent lifting and carrying up to 25 pounds will be required with occasional periods of lifting and carrying up to 50 pounds. Must be able to stand/walk for prolonged periods of time. Requires frequent bending, squatting, reaching above shoulder level, balancing, and pushing or pulling equipment. Continuous exposure to cleaning chemicals. Must comply with company and departmental appearance standards (wear approved uniform; no extreme hairstyles or jewelry; clean hands, fingernails and hair; no offensive or excessive tattoos visible to guests; no chewing gum or smoking cigarettes while working; no overpowering colognes; etc.). Minimum Job Qualifications Knowledge/Education/Work Experiences: Must be at least 21years of age. Previous alcoholic beverage service experience preferred. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities: Must be able to effectively communicate, both written and verbal, with other members of the staff and guests. Must have basic math skills and ability to count money and make change correctly. Must be able to read and understand written polices, procedures, etc. Must be able to communicate effectively with fellow staff members. Must be reliable, courteous and friendly and be able to work directly with the general public. Must be flexible with shift and days off. Must be able to handle busy and stressful situations. Must be able to meet all non-supervisory training and education requirements. Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.
    $18k-29k yearly est. 16d ago

Learn more about banquet server jobs

How much does a banquet server earn in Waterloo, IA?

The average banquet server in Waterloo, IA earns between $15,000 and $33,000 annually. This compares to the national average banquet server range of $20,000 to $40,000.

Average banquet server salary in Waterloo, IA

$22,000

What are the biggest employers of Banquet Servers in Waterloo, IA?

The biggest employers of Banquet Servers in Waterloo, IA are:
  1. Oak View Group
  2. Caesars Entertainment
  3. BigEasy.com
  4. Spectra
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