Bar waiter/waitress vs customer service and serving

Differences between bar waiter/waitress and customer service and serving duties and responsibilities

Bar waiter/waitress example responsibilities.

• Set up, work in, and manage the private room events as both bartender and waiter.
• Extend exceptional customer service to bar customers while maintaining hotel standards and Colorado state laws associate with bartending.
• Handle cash money and POS machine.
• Learned and used the cash register point of sale (POS) computer system/handle money.
• Work in the kitchen as a grill cook, utilizing deep fryers and ovens as well.
• Table service, bartending periodically, expediting & running food, at a very fast pace due to the volume.
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Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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