Bill collector vs biller

The differences between bill collectors and billers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a bill collector, becoming a biller takes usually requires 1-2 years. Additionally, a biller has an average salary of $38,333, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a bill collector include patients, customer service and medicaid. The most important skills for a biller are patients, customer service, and data entry.

Bill collector vs biller overview

	Bill Collector	Biller
Yearly salary	$35,585	$38,333
Hourly rate	$17.11	$18.43
Growth rate	-8%	-3%
Number of jobs	23,746	35,740
Job satisfaction	-	-
Most common degree	High School Diploma, 27%	Associate Degree, 28%
Average age	46	46
Years of experience	12	2

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

What does a biller do?

Billers are medical professionals who are responsible for translating health care services into medical claims to be submitted to insurance companies. These billers are required to obtain patient medical records and interpret them to determine the billable units and services. They must manage all aspects of the medical billing process and make necessary contacts with insurance payers or patients to ensure maximum reimbursements. Billers must also provide services that are associated with internal and external customer billing and payment processing operations.

Bill collector vs biller salary

Bill collectors and billers have different pay scales, as shown below.

	Bill Collector	Biller
Average salary	$35,585	$38,333
Salary range	Between $30,000 And $40,000	Between $29,000 And $49,000
Highest paying City	Pittsfield, MA	Washington, DC
Highest paying state	Virginia	Washington
Best paying company	Retina Group Of Washington	UC Merced
Best paying industry	Finance	Manufacturing

Differences between bill collector and biller education

There are a few differences between a bill collector and a biller in terms of educational background:

	Bill Collector	Biller
Most common degree	High School Diploma, 27%	Associate Degree, 28%
Most common major	Business	Health Care Administration
Most common college	-	Stanford University

Bill collector vs biller demographics

Here are the differences between bill collectors' and billers' demographics:

	Bill Collector	Biller
Average age	46	46
Gender ratio	Male, 20.0% Female, 80.0%	Male, 11.6% Female, 88.4%
Race ratio	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%	Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 21.8% Asian, 6.8% White, 56.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between bill collector and biller duties and responsibilities

Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

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Biller example responsibilities.

Manage payer requirements, regulatory compliance requirements, HIPAA privacy and security requirements, medical terminology and general revenue cycle procedures.
Ensure all ICD-9 and CPT coding are correct and forward any errors to the appropriate departments to correct.
Prepare forms for CPT-4 and ICD-9 coding.
Acquire a working knowledge of revenue codes and HCPCS codes.
Answer phones, review, verifying insurance and ICD-9 coding of service reports.
Maintain confidentiality of all pertinent client information in compliance with HIPAA laws and regulations.

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Bill collector vs biller skills

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%

Common biller skills

Patients, 18%
Customer Service, 10%
Data Entry, 6%
CPT, 5%
Medicaid, 4%
Patient Accounts, 4%

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Updated January 8, 2025

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