Bill collector vs billing and insurance coordinator

The differences between bill collectors and billing and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a bill collector, becoming a billing and insurance coordinator takes usually requires 1-2 years. Additionally, a billing and insurance coordinator has an average salary of $41,141, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a bill collector include patients, customer service and medicaid. The most important skills for a billing and insurance coordinator are patients, customer service, and data entry.

Bill collector vs billing and insurance coordinator overview

	Bill Collector	Billing And Insurance Coordinator
Yearly salary	$35,585	$41,141
Hourly rate	$17.11	$19.78
Growth rate	-8%	-3%
Number of jobs	23,746	67,385
Job satisfaction	-	-
Most common degree	High School Diploma, 27%	Bachelor's Degree, 41%
Average age	46	46
Years of experience	12	2

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

What does a billing and insurance coordinator do?

A billing and insurance coordinator is responsible for coordinating with employees from different departments of an organization for billing and insurance processing purposes. Billing and insurance coordinators sort mail for distribution to appropriate personnel, performing administrative and clerical duties as needed, managing and releasing of invoices under the manager's supervision, and responding to employees' inquiries and concerns. A billing and insurance coordinator must be highly analytical, as well as have excellent knowledge of the insurance disciplines and processes to assist the employees with their payments and benefits.

Bill collector vs billing and insurance coordinator salary

Bill collectors and billing and insurance coordinators have different pay scales, as shown below.

	Bill Collector	Billing And Insurance Coordinator
Average salary	$35,585	$41,141
Salary range	Between $30,000 And $40,000	Between $27,000 And $60,000
Highest paying City	Pittsfield, MA	Washington, DC
Highest paying state	Virginia	Maryland
Best paying company	Retina Group Of Washington	Kane Russell Coleman Logan
Best paying industry	Finance	Professional

Differences between bill collector and billing and insurance coordinator education

There are a few differences between a bill collector and a billing and insurance coordinator in terms of educational background:

	Bill Collector	Billing And Insurance Coordinator
Most common degree	High School Diploma, 27%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Bill collector vs billing and insurance coordinator demographics

Here are the differences between bill collectors' and billing and insurance coordinators' demographics:

	Bill Collector	Billing And Insurance Coordinator
Average age	46	46
Gender ratio	Male, 20.0% Female, 80.0%	Male, 15.4% Female, 84.6%
Race ratio	Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%	Black or African American, 10.7% Unknown, 4.3% Hispanic or Latino, 21.6% Asian, 6.8% White, 55.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between bill collector and billing and insurance coordinator duties and responsibilities

Bill collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
Take payments by ACH and debit cards.
Collect A/R payments from medical insurance companies and customers.

Billing and insurance coordinator example responsibilities.

Develop a database to maintain/update all manage care, Medicare and Medicaid fee schedules for accessibility by physicians and administrators.
Look up for ICD-9 codes charges on a daily basic to verify that physicians post charges.
Enter new and verify insurance information, putting in ICD-9 codes, correcting location and too late to bill.
Instruct and supervise support staff in accurate CPT and ICD9 coding for the oncology department of a large medical clinic.
Research and resubmitted reject claims with correct diagnosis, CPT codes and erroneous demographics for deny charges to insurances for reprocessing.
Maintain strict patient confidentiality and adhere to HIPAA guidelines/regulations.

Bill collector vs billing and insurance coordinator skills

Common bill collector skills

Patients, 19%
Customer Service, 7%
Medicaid, 6%
Medical Billing, 4%
Patient Accounts, 4%
Appeals, 4%

Common billing and insurance coordinator skills

Patients, 16%
Customer Service, 12%
Data Entry, 7%
Billing System, 4%
Billing Issues, 4%
Medical Billing, 3%

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Bill Collector vs Billing And Insurance Coordinator

Updated January 8, 2025

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